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第一章单元测试第二章单元测试第三章单元测试第四章单元测试第五章单元测试第六章单元测试第七章单元测试第八章单元测试第一章单元测试1【单选题】(2分)HowdidthespeakermanagetoseeSteveJobs?()。A.BysendingFedExsandcallingagainandagain.B.Byphoningagainandagain.C.BysendingFedExsagainandagain.D.Bysendingpostcardsagainandagain.2【单选题】(2分)WhatdidSteveJobsseemmostconcernedaboutbeforeagreeingtoseethespeaker?()。A.Place.B.Time.C.Motives.D.Questions.3【单选题】(2分)WhatwasthespeakermostconcernedaboutbeforeseeingSteveJobs?()。A.HowtoattractSteveJobs’attention.B.Howtochangetheworld.C.HowtoimpressJobsdeeply.D.HowtobeagoodCEO.4【单选题】(2分)WhatwasonethingSteveJobsdescribedthatwouldchangetheworld?()。A.Thetimer.B.TheiPad.C.Thecomputer.D.Thehi-tech.5【单选题】(2分)HowdidSteveJobs’attitudetothespeakerchange?()。A.Fromimpatienttocareful.B.Fromdoubtfultohospitable.C.Fromunfriendlytokindly.D.Frominattentivetointerested.第二章单元测试1【单选题】(2分)WhattimeisMarco’sflightgettingin?()A.5:15p.m.onSunday,March8.B.5:15a.m.onSaturday,March8.C.5:15p.m.onSaturday,March8.D.5:15a.m.onSunday,March8.2【单选题】(2分)Whendiscussingtheairportpickuparrangement,whichofthefollowingphrasesdoesAdrianause?()A.We’llarrangeforsomebodytopickyouup.B.We’llhaveasignwithyournameonit.C.Howwillwerecognizeyou?D.They’llbestandinginthearrivalshall.3.【多选题】正确答案:CDWhichphrasedoesAdrianausetoaskaboutMarco’shotelrequirements?()A.Whatkindofhotelwereyouthinkingof?B.Couldyougivemeanideaofwhatyouarelookingfor?C.Whatareyoulookingfor?D.Canwehelpyoubooksomething?4.【多选题】正确答案:ACEWhichofthefollowingarerequirementsthatMarcohasforthehotelhestaysin?()A.Closenesstotheexhibitioncenter.B.Fitnesscenter.C.Internetaccess.D.Goodrestaurantnearby.E.Businesscenter.5【单选题】(2分)WhatdoesMarcosuggestdoingonSundayevening?()A.Meetingeachother.B.Goingoutforadrink.C.Havingameetingabouttheexhibition.D.Eatingout.第三章单元测试1【单选题】(2分)Thespeakerthinksthatwhenitcomestolessonsincustomersatisfactionandexpectation,acabdrivercanbeasgoodas________.()A.acorporateemployeeB.anintelligentclientC.acorporateexecutiveD.amotivationalspeaker2【单选题】(2分)Thespeakerplannedaquickturnaroundtripfromandbacktotheairportbecause________.()A.hedidn’thavemuchtimeB.hewasafraidofmissinghisplaneC.histripinDallaswasquitelongD.hewaseagertoseehisclient3【单选题】(2分)Whydidthespeakerlookaroundforacandidcamera?()A.Thedriverspokeasifheknewthepassenger.B.ThedrivermentionedTheWallStreetJournal.C.Thedriverseemedunnatural.D.Thedriverservedhimtoowell.4【单选题】(2分)WhatwasthereasonforthedrivertoquithisjobinCorporateAmerica?()A.Heprovedhimselftobeatotalfailure.B.Heneverfeltgoodenoughathiswork.C.Hehadaconflictwithhisboss.D.Hewastreatedasarocketscientist.5【单选题】(2分)Whatcanbeinferredfromthestory?()A.Noonecanblameyouifyoucannotdoyourbest.B.Servicespeakslouderthanwords.C.Doingtherightjobcanmakeyoufeelgreat.D.Acabdriverisabetterchoiceforyourpride.第四章单元测试1【单选题】(2分)Whendidthecompanystart?()A.In1933.B.In1903.C.In1930.D.In1913.2【单选题】(2分)Whathasthecompany’sbrandcometorepresent?()A.Alifestyleofindividuality,freedom,andadventure.B.Alifestyleofindividuality,freedom,andmystery.C.Alifestyleofconfidentiality,freedom,andadventure.D.Alifestyleofconfidentiality,freedom,andmystery.3【单选题】(2分)Whatdoweknowabouttheproductivityofthecompany?()A.Itproducesmorethan100vehicleseverymonthatseveralfacilitiesintheUS.B.ItproducesthousandsofvehicleseachdayatseveralfacilitiesintheUS.C.ItproducesmillionsofvehicleseveryyearatseveralfacilitiesintheUS.D.ItproduceshundredsofvehicleseverydayatseveralfacilitiesintheUS.4【单选题】(2分)WhichofthefollowingfactorytoursitesisNOTmentionedinthepassage?()A.VehicleOperationsinYork,Pennsylvania.B.Vehicle&PowertrainOperationsinKansasCity,Missouri.C.VehicleOperationsinNewYorkCity.D.PowertrainOperationsinWauwatosa,Wisconsin.5【单选题】(2分)WhatdoweknowaboutthegiftshopineachTourCenter?()A.Itincludesasmallselectionofdistinguishedmerchandise.B.Itincludesalargeselectionofpreciousunsoldmerchandise.C.Itincludesasmallselectionofauthenticbrandedmerchandise.D.Itincludesalargeselectionofauthenticbrandedmerchandise.第五章单元测试1【单选题】(2分)Thecustomerwantstohavea________?()。A.massageB.makeupC.newhairstyleD.skincare2【单选题】(2分)Themasseusesuggeststhecustomerhavea________.()。A.nailcareB.makeupC.three-partmassageD.full-bodymassage3【单选题】(2分)Thecustomer________totryaThaimassage.()。A.isexcitedB.ishappyC.declinesD.agrees4【单选题】(2分)Onecanenjoy13massagesforonly500yuanwitha________card.()。A.yearlyB.weeklyC.monthlyD.quarterly5【单选题】(2分)Thecustomerfeels________afteratry.()。A.badB.unhappyC.guiltyD.good第六章单元测试1【判断题】ThebossissendingJuliatoCaliforniaforamarketingseminarnextweek.()A.错B.对2【判断题】Juliahasbeinglongingforabusinesstrip.()A.对B.错3【判断题】JuliatellsThomassheactuallyknowshowtouseacorporatecard.()A.错B.对4【判断题】ThomaswillarrangetransportationandhotelforJulia.()A.对B.错5【判断题】Thecompanywon’treimburseeverythingandJulia’spersonalitemswon’tbecovered.()A.对B.错第七章单元测试1【单选题】(2分)Whatiscomplainedaboutinterns’dress?()A.Theydresslikeafashionmodel.B.Theydressasiftheyholdnorespectfortheirboss.C.Theydressasimpressivelyaspossible.D.Theysimplydresslikecollegestudents.2【单选题】(2分)Whatisthefactthatinternsseemtoignore?()A.Internshavetocompetewitheachother.B.Theycanbefiredinspiteofthecontract.C.Theycannotoffendtheircolleagues.D.Theirbosscanbehardtoplease.3【单选题】(2分)Whichofthefollowingcannotbeinferredfrominternswearingsneakersorjeans?()A.Theywillbeletgo.B.Theyarenottheretomakecontributiontothecompany.C.Theyarenotseriousaboutrepresentingthecompany.D.Theyfailtolearninmeaningfulways.4【单选题】(2分)InternscandressaccordinglybydoingthefollowingEXCEPT________.()A.askingquestionsintrainingclassesB.learningfromHRDepartmentC.followingtheexampleofmostcolleaguesD.consultingtheemployerforadvice5【单选题】(2分)Whatcanbeariskforinternstotakeindresscode?()A.Dressthewayoneoftheemployeesdoes.B.Dresslikeyourboss.C.Dressasifyouwereaformalemployee.D.Dressimpressivelyinfrontof

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