跨文化商务交际智慧树知到期末考试答案章节答案2024年山东管理学院_第1页
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跨文化商务交际智慧树知到期末考试答案+章节答案2024年山东管理学院Verbalcommunicationistheinteractionthatiscarriedoutbyourbodies,gestures,andtonesofvoice.()

答案:错Asformakingintroductions,therearesomerulestoabideby.Firstly,awomanisalwaysintroducedtoaman.()

答案:错Janpnesenegotiatorstendtoputmoreemphasisontheliteralmeaningsofwordsusedinnegotiationandlessemphasisontherelationshipsestablishedbelforenegotiatingbegins.

答案:错Languageisameanstoexpressandexchangethoughts,concepts,knowledgeandinformationaswellastotransmitexperienceandsoon.

答案:对TheSaudihighlyvaluepunctuality.

答案:错Gift-givinginsomeculturesisanartandisconsideredanintegralpartofbuildinginterculturalprofessionalandsocialrelationships.()

答案:对Anawarenessoftheholidaysandholydaysofotherculturesisimportantinschedulingbusinessactivities.()

答案:对OnenoticeabledifferencebetweenthesettingsontheChinesedinnertableandaWesternoneisthatintheWest,youwillhaveyourownplateoffoodwhileinChinathedishesareplacedonthetableandeveryoneshares.()

答案:对competitionstrategyentailseffortstomaximizegainsandminizelosseswithina"win-lose".

答案:对Stereotypecanbeeitherpositiveornegative.

答案:对AvoidgivinggiftstotheFrenchuntilapersonalrelationshiphasbeendeveloped.

答案:对Spatiallanguage,proxemicsasthetechnicalname,isthestudyofthewaythatpeopleusephysicalspacetoconveymessage

答案:对Theloccationofnegotiationandthephysicalcontextofthecommunicationhaveanimpactontheoutcomeofnegotiation.

答案:对InChina,drinkingisoftenaccompaniedbyvariousentertainments.Performancessuchas(),(),(),aswellas()likejiuling(酒令),areallwidelypopulartoaddfuntodrinking.

答案:singing###drinkinggames###acrobatics###dancingMiddleChineseisthelanguageusedduring().

答案:TangDynasty###Songdynasty###NorthernandSouthernDynasties###SuiDynastyWhatisAustraliannegotiatingstyle?()

答案:moveataquickpaceinthenegotiation###buepunctualandwellprepared###encouragelong-termrelationshipandtalkwithfriends###notsocareaboutformalityWhichofthefollowingmeasurescanalleviatecultureshock?

答案:Getinvolved###Behumorous###Trytounderstand.###BeflexibleandresourcefulWhatbehaviorscannotberegardedaspolychronic?()

答案:EmphasizepromptnessIn(),thestandardlanguageofChinawasofficiallydefined.

答案:1956Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.

答案:communication()isacopingcopingmechanismagainstcultureshockinwhichwepretendthateverythingisacceptableandnothingbothersus.

答案:RegressionWhichisnottheuniquefunctionsofNonverbalcommunicationininterpersonalcommunication?()

答案:irregulatingPeoplecommunicatethroughwhatyouwear,theirhairstyle,andthepolishoftheirshoesandeventhelookoftheirfingernails.()

答案:对WhileAmericansarefondofinjectinghumorintobusinessdealings,itistheBritishthatalmostinsistofincludingsometypeofhumorinnegotiationsandpresentations.()

答案:对ThegoodlucksignmeansthatYouputyourmiddlefingerontopofyourforefinger.Youdothistowishsomeonegoodluck.

答案:对InsomeSouthAmericancountriessuchasBrazilandColombia,theworkweekis8a.m.to6p.m.,MondaythroughFriday.()

答案:对Whichofthefollowingarethecharacteristicsofhigh-contextculture?

答案:Mostoftheinformationisinthephysicalworldorindividuals.###Talksaroundpoint,avoidssaying"no".###Valuegroupmembership.CharacteristicsofCultureare().

答案:shared###learned###ethnocentricHowtoMakeanEffectiveOralPresentation?()

答案:reduceyourresidualmessages###restrictyourmainpointstothree###designyourintroduction###analyzeyouraudienceWhichofthefollowingcountriesbelongtohigh-contextcultures?

答案:SouthKorea###Arab###GreeceWhatisRussiannegotiatingstyle?

答案:hardballtactics:atough,congrontationalapproach###makefewconcessionsearly###haveclearagendas,strategiesandtactics###haveclearobjectivesAccordingtotheCultureIcebergmetaphor,itissaid()ofcultureisbelowthesurface.

答案:nine-tenthTherulesofhumoraretoalargeextentculturallydetermined.()

答案:对Insomecultures,businessmealsareeateninprivatehomeswhileinotherculturestheyareusuallyeatenatrestaurants.()

答案:对Knowingthestrategyofothersanddevelopingapropernegotiationstrategyarealsoimportantfactorswhennegotiatingacrosscultures.

答案:对in-groupmeansagroupwedon’tidentifyasbeingapartoforaren’tapartof

答案:错Inmanycultures,however,alcoholremainsagreatfacilitator,thelubricantthatloosensuptherelationshipandgreasesthesocialskidsonthewaytoasuccessfulbusinessdeal.()

答案:对JiulinghasalonghistorydatingbacktotheWesternZhouDynasty.Originallyitwasintroducedtoregulatepeople’sdrinkinghabitssothattheywouldnotoverdrinkandobserverulesofetiquette.()

答案:对Tahitianfoodiseatenwiththefingers.()

答案:对Stereotypereferstoanunfair,biased,orintolerantattitudetowardsanothergroupofpeople.

答案:错M-timeculturesemphasizethecompletionoftransactionsandtheinvolvementofpeopleratherthanarigidadherencetotheclock.

答案:错P-timeculturesemphasizearigidadherencetotheclock.

答案:错Clothesmaynotmakethemanorthewoman,buttherealityisthathowyoulookgoesalongwaytowardleavingagreatfirstimpression.()

答案:对Cultureisallmen'smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.

答案:对Newtechnology,andgrowthintheworld’spopulationhavecontributedtoincreasedinternationalcontacts.

答案:对Officespaceisanexampleofspatiallanguage.

答案:对timeissuchapersonalphenomenon,allofusperceiveandtreatitinamannerthatexpressesourcharacter

答案:对Culturederivesfromone’sgenes,notfromsocialenvironment.

答案:错Theterm,cultureshock,wasintroducedtodescribetheanxietyproducedwhenapersonmovestoacompletelynewenvironment,especiallywhenapersonarrivesinanewcountrywhereheisconfrontedwithanewculturalenvironment.

答案:对InU.S.firmsitmayvaryfrom30minutestoanhour,andbreaktimescanincludeone15-minuteperiodinthemorningwithasecond15-minuteperiodintheafternoon.()

答案:对Realizeitornot,dressconveysnonverbalcuesabout(),(),(),financialstatus.

答案:education###background###credibility###personalityThemiddlelayerofthecultureonionincludes()and(),suchasgreetings,respectforthetradition,etc.

答案:norms###valuesThepotentialproblemsininterculturalcommunicationinclude().

答案:cultureshock###racism###prejudice###misuseofpowerBarriersinInterculturalCommunicationinclude().

答案:languagedifference###stereotypes###nonverbalcommunication###culturalbiasonjudgementscommunicationis().

答案:symbolic###dynamic###contextual###transactionalA()isahard-copy(sentonpaper)document

答案:memo()isthestudyofhowspeakersusethelanguagetoreachsuccessfulcommunication,andthestudyoftheeffectthatlanguagehasonhumanperceptionsandbehaviors.

答案:pragmaticsWiththeintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

答案:错Verbalcommunicationisnotasclarifiedandefficientasotherwaysofcommunication,e.g.writtencommunication.

答案:错Itisalsowisetounderstandavarietyofnegotiationstylesandtechniquestofamiliarizeyourselfwiththenegotiationprocess.

答案:对Gift-givingisingrainedintheJapanesecultureandishighlyimportantinbusiness.()

答案:对GiftsarefrequentlyexchangedinLatinAmericabutarenotconsideredanecessitywhilegift-givingisconsideredsomewhatimportantinCentralandEasternEurope.()

答案:对Differentcountrieshasthesamegesturesingreetings.()

答案:错Eyecontactoroculesics,isnotanimportantaspectofbodylanguage

答案:错Intheglobalvileneighborscommunicatefeeoftroublesanddifficulties.

答案:错Marketingcommunicationsarenotlanguagebased.

答案:错Knowingaboutthesefivestageswillhelppeopleadjusttoanewculturemorequickly.

答案:对Peopleofdifferentculturalbackgroundsusuallybehaveandrespondindifferentwaysinthesamecontext.

答案:对Usually,peoplefromhigh-contextculturesdonotspeakasmuchaspeoplefromlow-contextcultures.

答案:对Beingsensitivetoculturalvariationswhenmakinginitialbusinessrelationshipswillmakeapositiveimpression.

答案:对Inhigh-contextcommunicationthelistenerisalready“contexted”andsodoesnotneedtobegivenmuchbackgroundinformation.

答案:对Easternculturetendstoorientedtowardmasteryovernaturewhilewesterncultureseeksharmonywithnature.

答案:错China,Korea,Japan,LatinAmerica,andtoacertainextent,France,areconsideredtobehigh-contextcultures.

答案:对ThereismoreemphasisonIthanonweforindividulists.

答案:对Kinesicsreferstothecommunicativebodymovements.()

答案:对ForAmericans,twoorthreesecondsofsilencecanbecomfortable.

答案:错Powerdistancedealswithasociety’stoleranceforuncertaintyandambiguity.()

答案:错Stereotypesthatincludenegativefeelingsandattitudestowardagroupareprejudices.

答案:对Yourabilitytoidentify,undersandandutilizenegotiationvariableswilldetermineyoursuccessininterculturalnegotiation.

答案:对Ininterculturaltraining,individualsshouldnotbeafraidtorecognizeandadmitthattherearedifferences.

答案:对Stereotypes,likecultureitself,arelearnedinavarietyofways.Theyaretheproductsoflimited,lazy,andmisguidedperceptions.

答案:对Inlow-contextcultures,peoplejudgewhatsomeoneistalkingaboutnotonlybywhatheissayingbutalsobythecontextinwhichthemessageoccurs.

答案:对IncountrieslikeAustralia,Germany,Belgium,theNetherlands,SouthernEuropesuchasItaly,Spain,France,Switzerland,Portugal,GreeceandTurkey,giftgivingisconsiderednotimportantorexpectedinbusiness.()

答案:对Differentcountrieshasdifferentgesturesingreetings.()

答案:对Inhigh-contextcultures,peoplearegenerallylessproficientinreadingnonverbalcues.

答案:错Asmoreandmorecompaniesconductbusinessinternationally,frequentopportunitiesexistforbusinesspersonstointeractinanattempttodevelopagoodrelationship.()

答案:对Whichofthefollowingarethepsysicalsymptomsofcultureshock?

答案:craving“homecooking”###greatconcernoverminorpainsandskineruptions###useofalcoholanddrugs###adeclineinworkqualitySimplifiedChinesecharactersisofficiallyusedin().

答案:Singapore###themainlandofChina###MalaysiaWhichcultureisHigh-uncertainty-avoidanceculture?

答案:Belgium###Greece###Japan###PortugalThefirstthingyoushouldknowistheir(),()soastomakearrangementsatapropertime.

答案:typicalhoursofwork###lunchandbreaktiesWhatbehaviorscanberegardedasmonochronic?()

答案:Doonethingatatime.###Taketimecommitments###Concentrateonthejob.ThehistoryoftheEnglishlanguagereallystartedwiththearrivalofthreeGermanictribeswhoinvadedBritainduringthefifthcentury.Thesetribesare().

答案:theAnglos###theSaxons###theJutesCulturaldifferencesdisplayinthefollowingaspectsofnegotiation:()

答案:negotiatingattitude###negotiatinggoal###personalstyle###communicationAwell-organizedmemomessageshouldcontain().

答案:aproblem###thepurposeofthememo###solutionWhichofthefollowingareincludedinculturalprejudice?

答案:sexism###racism###ageismWelearnhowtoinitiategoodbusinessrelationshipsthrough(),()and().

答案:howtomakeintroductions###namingsystems###businesscardetiquetteWhatcannotberegardedasthecharacteristicsofindividualists?()

答案:GroupgreatlyinfluencesthebehaviorofmembersThereare()setsofcanonicalformsincontemporaryChinesewrittenlanguage.

答案:twoTheintroductionofprintingbrought()toEnglish

答案:standardization()isacopingmechanismagainstcultureshockinwhichwethinkwedon’tneedanybody,andwearecopingfinealone.

答案:RejectionSubculturescanberegardedas()

答案:alltheaboveForwhichgroupisanegotiatingdeadlinelikelytobetheshortest?

答案:Americans()isthecommunicationatthesamelevelinanorganization.

答案:horizontalcommunication()iscarriedouteitherinoralorinwrittenformwiththeuseofwords

答案:verbalcommunicationWhichstatemateistruedescribinggreetingsinThailand?

答案:peopleputtheirhandstogetherandbowWhatwouldnottheUnitedArabEmiratesPeopledowhentheygreetpeople?()

答案:Ifamanmeetsawoman,heshakeshandswithherandsmiles.Creativepeoplecanfreelyusecolorstoforgeinternationalmarketcommunications.

答案:错Whichofthefollowingaremainschoolsofculture?

答案:culturaluniversals###culturalvariationsWhichofthefollowingstatementsismatchedwithchannel?

答案:Itreferstothemediamix,rangingfromTV,radio,Internet,billboardstonewspapers,flyersordirectmails.Nowculturalenvironmentforbusinessisregardedasakeyfactorformarketingdevelopment.

答案:对WhichofthefollowingdecisionmakingstylesisJapanese?

答案:ConsensusbuildingisthenormindecisionmakingAbrandisanentityofname,term,sign,symbol,trademarks,logo,sound,color(s),orpackageandproductdesign.

答案:对Marketingmaybeseenprimarilyasaprocessofexchange,wherecommunication,broadlydefined,iscentral.

答案:对WhichofthefollowingdecisionmakingstylesisSaudis?

答案:DecisionmakinginhighlycentralizedbutconsultativeWhichofthefollowingdecisionmakingstylesisFrench?

答案:DecisionmakingishighlycentralizedinbothgovernmentandbusinessWhatdoesthedefinition"Thecooperationamongemployeesandemployers."referto?

答案:TeamworkAcademyculturerefertothe

culture

of

an

organization

which

provides

a

stable

environment

whereemployees

can

develop

and

exercise

their

skills.

答案:对Ifyourintentionsarepositive,accurate,andreciprocatedbythepeoplewithwhomyouareinteracting,yourinterculturalcompetenceswilllikelybeenhanced.

答案:对Whatdoesthedefinition"Aworkingknowledgeoftheculturalvariablesaffectingmanagementdecisions."referto?

答案:CulturealsavvyEnculturationistheprocessofadaptingtoanewanddifferentculture.

答案:错Whichofthefollowingarethetypesoftrainingprograms?

答案:CulturalAssimilatorsTraining###GlobalLeadershipDevelopmentTraining###StandardizedandTailor-MadeTrainingWhichofthefollowingarestrategiesofacculturation?

答案:Assimilation###Deculturation.Interculturalcommunicationcompetencerequiressufficientawareness,knowledge,motivations,andskills.

答案:对corporate

cultureisthelook,

the

feel,

the

atmosphere

of

an

organization

and

people

within

it.

答案:对Low-contextnegotiationtacticsinclude()

答案:offeringcounterproposals###avoidingcertainissues###threateningtheopposingside###supportingargumentwithfactualdataTheScandinaviansareuncomfortablewithmuchbargainingatall.

答案:对PeopleofIndiaapproveofdisplaysofemotions,andnegotiatorsmustusepatienceandallowtheIndianstotaketheleadinnegotiations.

答案:错High-contextnegotiationtacticsinclude()

答案:suggestingadditionalitems###supportingargumentwithpersonal###remainingopenandflexible###avoidingcertainissuesWhichcultureismostlikelytousegroupdecision-makingduringnegotiations?

答案:JapaneseCulturaldifferencescangeneratepositiveimpactsonnegotiationaspeoplecanlearnfromeachother.

答案:错Itisnotadvisabletomakeahighofferatthebeginningofnegotiation.

答案:错Controlofthescheduleoftenleadstocontrolofthenegotiatingagenda.

答案:对Thecarefulselectionandwrappingofagiftandpresentingitatthepropertimewithpropermannersconveystoothersyoursocialsensitivityandgoodmanners.

答案:对Whenschedulingbusinessactivities,youhavetotakeintoconsideration()withpeoplefromothercultures.

答案:variablerulesofengagementOfficehours()indifferentcountries.

答案:varyHumoris()。

答案:springsfromdeepculturalroots###anintegralpartofthegardenofhumancommunication###aculturecomponentThepurposeofdiningwithbusinessassociatesisanopportunityforanenjoyableinterchangeinassociationwiththepleasureofeatingordrinking.

答案:对Drinkingisinvolvedinmanyformsofsocialentertainment,butitsusevariesfromcountrytocountry.

答案:对Customarilyhoursofworkinmostcountriesare().

答案:9a.m.to5p.mThewayyouaredressedisimportantinmakingapositivefirstimpression.

答案:对Onewaytodeterminewhetheraculturefavorsadirectorindirectstyleincommunicationis().

答案:Howtheysay,“No.”Thefollowingadvantagesofhigh-contextculturedon’tinclude

答案:Groupprojectsandteameffortstendtobepracticableandeffective.Culturalbreakdowns,setbacksorconflictsresultfrommisinterpretations,ethnocentrism(民族中心主义),andstereotypeasaresultof().

答案:racialbiasWhichofthecontextualcuesdonotmatterinahigh-contextculture?

答案:Thetypeofrelationshipthatexistsbetweenthespeakerandthelistener.Thelow-contextculturedoesn’thavewhichofthecharacteristics?

答案:Tendstouse"logic"topresentideas.Becausewedonothavedirectaccesstothethoughtsandfeelingsofothers,wecan’tinferwhattheyareexperiencing.

答案:对Lowcontextcommunicationsavesusmakingmanytrivialdecisions.

答案:对Manystereotypesareprovidedby().

答案:massmedia###schooleducation###history###customswhichoneisnotthecharactersofCollectivism?()

答案:personalfreedomLong-TermOrientationdealswithasociety’stoleranceforuncertaintyandambiguity.()

答案:错Valuesareusefulinexplainingandunderstandingculturalsimilaritiesanddifferencesinbehaviors.()

答案:对culturalvaluesguidebothperceptionandcommunication.()

答案:对WhatshouldbeconsideredasculturaldimensionaccordingtoHofstede?()

答案:Masculinityversusfemininity###IndividualismVS.Collectivism###Powerdistance###UncertaintyavoidanceMasculinityversusitsopposite,femininity,referstothedistributionofemotionalrolesbetweenthegenders.()

答案:对Whatfactorsshouldbeconsideredconcernedwithculturedifferences?

答案:allthethreechoicesareture.Westernpeoplearesaidtothinkinlinearfashion.

答案:对Valuecanbeexplicitorimplicit.()

答案:对Allcommunicativebodymovementsaregenerallyclassifiedaskinesics.

答案:对Spatiallanguage,isthestudyofthewaythatpeopleusephysicalspacetoconveymessage.()

答案:对Gesturesareculture-specific。()

答案:对Nonverbalmessagescanbemoreemotionalintheirappealandimpactthanverbalones.()

答案:对WhicharethecharacteristicsofM-timecultures?

答案:theyemphasizeschedules.###timeisviewedasadiscretecommoditythatcanbesaved,wasted,borrowed,orkilled.Whichisnotthecharacteristicsofnonv

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