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跨文化商务沟通-知到答案、智慧树答案第一章单元测试1、问题:Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.选项:A:communicationB:senderC:cultureD:ethnocentrism答案:【ethnocentrism】2、问题:Thetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople选项:A:businesscommunicationB:feedbackC:interculturalcommunicationD:culture答案:【culture】3、问题:Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,w选项:A:noiseB:horizontalcommunicationC:communicationD:ethnocentrism答案:【noise】4、问题:Thecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.选项:A:businesscommunicationB:ethnocentrismC:interculturalcommunicationD:lateralcommunication答案:【businesscommunication】5、问题:Thecommunicationatthesamelevelinanorganization.选项:A:lateralcommunicationB:businesscommunicationC:horizontalcommunicationD:ethnocentrism答案:【horizontalcommunication】6、问题:Whencultureiscontrastedwithnature,itcanbedefinedas“lifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.选项:A:对B:错答案:【错】7、问题:Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.选项:A:对B:错答案:【对】8、问题:Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.选项:A:错B:对答案:【错】9、问题:Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.选项:A:错B:对答案:【对】10、问题:Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.选项:A:错B:对答案:【错】11、问题:Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.选项:A:错B:对答案:【错】第二章单元测试1、问题:Agoodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.选项:A:对B:错答案:【错】2、问题:Longbeforewritingwasdeveloped,welearnedtospeakfirst.选项:A:对B:错答案:【对】3、问题:Thereshouldalwaysbeanattachmentattheendofabusinessmemo.选项:A:对B:错答案:【错】4、问题:Arecommendationreportistorecommendsomethingtoothers.选项:A:对B:错答案:【错】5、问题:Whichisnotverbalcommunication?选项:A:DiscussanissueinagroupB:ChatwithyourleadersandcolleaguesC:GreetingwithasmileD:Leaveamessage答案:【Greetingwithasmile】6、问题:________referstoanythingthatdistortsthemessagethesourceencodes.选项:A:ContextB:MessageC:NoiseD:Source答案:【Noise】7、问题:Itisauniversaltruththatlanguageis____bycultureandinturnit______culture.选项:A:determined,reflectsB:influenced,reflectsC:displayed,influencesD:shaped,influences答案:【influenced,reflects】8、问题:Whyshouldwetakenotesduringabusinesscall?选项:A:ListenattentivelyB:Servesasarecordtotakefollow-upactionC:ReflectonthecallD:Reportonthecalltosomeoneelse答案:【Listenattentively;Servesasarecordtotakefollow-upaction;Reportonthecalltosomeoneelse】9、问题:Howcanyouidentifyyouraudienceinpreparingabusinesspresentation?选项:A:AppearanceB:OccupationC:AgeD:Interest答案:【Occupation;Age;Interest】10、问题:Beforemakingabusinesscall,whatkindofquestionscanyoureflect?选项:A:Doyouneedtogetinformation?B:Doyouneedtoreporttoyourboss?C:Doyouwanttosellsomething,orconvincethepersonofanidea?D:Doyouneedtoaskfortheperson’shelporsupport?答案:【Doyouneedtogetinformation?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtoaskfortheperson’shelporsupport?】第三章单元测试1、问题:Nonverbalbehaviorreflectsthespeaker’ssubconciousness.选项:A:错B:对答案:【对】2、问题:Dependingontheculture,asmilecanindicatejoyandamusement,itcanalsoindicateembarrassment.选项:A:错B:对答案:【对】3、问题:Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.选项:A:对B:错答案:【对】4、问题:Intimatedistanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.选项:A:对B:错答案:【错】5、问题:Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.选项:A:highcontextcomfortableB:highcontextuncomfortableC:lowcontextcomfortableD:lowcontextuncomfortable答案:【lowcontextuncomfortable】6、问题:Whichofthefollowingcountriesuseshigh-contextlanguage?选项:A:CanadaB:GermanyC:JapanD:UnitedStates答案:【Japan】7、问题:Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.选项:A:repeatingB:substitutingC:contradictingD:complementing答案:【substituting】8、问题:Whichstatementsarecorrectaboutnonverbalcommunication?选项:A:Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.B:Nonverbalcommunicationismorethanthecomplementofverbalcommunication.C:NonverbalbehavioriseasilycontrolledD:Asmilesometimesdoesn’tmeanasinceresmile答案:【Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;Nonverbalcommunicationismorethanthecomplementofverbalcommunication.;Asmilesometimesdoesn’tmeanasinceresmile】9、问题:Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?选项:A:RaisevoiceB:GestureofstoppingC:BesilentD:Claphands答案:【Raisevoice;Gestureofstopping;Besilent;Claphands】10、问题:Whichofthecountriesbelongtoindividualisticculture?选项:A:ItalyB:FranceC:GreeceD:America答案:【Italy;France;America】第四章单元测试1、问题:PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe选项:A:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyB:thepowerofmultinationalorganizationsC:thepowerdifferencebetweenmenandwomenD:thepowerdifferentialbetweendevelopedandlessdevelopedcountries答案:【theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally】2、问题:Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.选项:A:valueorientationB:culturaldimensionsC:powerdistanceD:culturalvalues答案:【powerdistance】3、问题:Thesearethemostsignificantstudiesofculturalvaluesexcept_______.选项:A:GeertHofstede'ssixCulturalDimensionsB:KluckhohnandStrodtbeck'sfiveValueOrientationsC:FonsTrompenars’smodelofculturewithsevendimensionsD:Hall'sHigh-andLow-ContextTheory答案:【FonsTrompenars’smodelofculturewithsevendimensions】4、问题:Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.选项:A:aviewofgrouporientationofsocialrelationshipB:aviewofindividualorientationstructureofsocialrelationshipC:noneoftheaboveD:aviewofhierarchicalstructureofsocialrelationship答案:【aviewofhierarchicalstructureofsocialrelationship】5、问题:Low-contextcommunicationischaracterizedbyexplicitspeaking.选项:A:错B:对答案:【对】6、问题:Chinesecultureishigh-contextincomparisontowesternculture.选项:A:错B:对答案:【对】7、问题:Cultureswithalargepowerdistancearehierarchicalcultures.选项:A:对B:错答案:【对】8、问题:Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.选项:A:对B:错答案:【错】9、问题:PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohncallshierarchy.选项:A:对B:错答案:【错】10、问题:Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.选项:A:错B:对答案:【错】第五章单元测试1、问题:Etiquetteissimplyshowingrespectforothers.选项:A:对B:错答案:【错】2、问题:Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.选项:A:错B:对答案:【对】3、问题:KissgreetingusuallyhappenbetweentwomenintheUnitedStates.选项:A:对B:错答案:【错】4、问题:It’sOKtowriteonsomeone’sbusinesscard.选项:A:错B:对答案:【错】5、问题:Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.选项:A:错B:对答案:【对】6、问题:Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.选项:A:对B:错答案:【对】7、问题:You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?选项:A:Waitfortheoldestpersonatthetabletotakehisorhers.B:C:Waitforthehosttotakehisorhernapkinbeforetakingyours.D:Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.答案:【Waitforthehosttotakehisorhernapkinbeforetakingyours.】8、问题:Whichofthefollowingbehaviorisappropriateinabusinessdinner?选项:A:Sipfromthesideofthespoonwheneatingsoup.B:Cutallthefoodinyourplateintosmallpieces.C:Usetheknifewithyourrighthand.D:Usethenapkintowipeyournose.答案:【Sipfromthesideofthespoonwheneatingsoup.;Usetheknifewithyourrighthand.】9、问题:Whatarethebenefitsofhumorintheworkplace?选项:A:Humorcanreducestress.B:Humorcanhelpsolveproblems.C:Humorcanhelppeopledeveloprapportwitheachother.D:Humorcanblocknegativeemotions.答案:【Humorcanreducestress.;Humorcanhelpsolveproblems.;Humorcanhelppeopledeveloprapportwitheachother.;Humorcanblocknegativeemotions.】10、问题:InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:选项:A:Howseriousyouareabouttheoutcomeofthemeeting.B:Howmuchyourespectthemasaperson.C:Whatyouthinkoftheircountry.D:companyandtitle.答案:【Howseriousyouareabouttheoutcomeofthemeeting.;Howmuchyourespectthemasaperson.;Whatyouthinkoftheircountry.;companyandtitle.】第六章单元测试1、问题:Insomehigh-contextcultures,publicdisplayofemotionsisasignofimmaturityandapotentialcauseofshametothegroup.选项:A:错B:对答案:【对】2、问题:Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationh选项:A:错B:对答案:【对】3、问题:Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.选项:A:错B:对答案:【错】4、问题:Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.选项:A:对B:错答案:【错】5、问题:InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________relationships.选项:A:ShortrunB:Long-termC:Middle-termD:Short-term答案:【Long-term】6、问题:Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.选项:A:adjustmentandcompromiseB:aimsandobjectivesC:concessionandreappraisalD:high-contextandlow-context答案:【adjustmentandcompromise】7、问题:Theproposalshouldbebasedonasoundanalysisofthebuyer’scurrentsituation,takingintoaccounto
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