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INDUSTRIES
&
MARKETSEnterprise
Software:
marketdata
&
analysisMarket
Insights
reportOctober2023MARKET
INSIGHTSThis
report
is
part
ofour
Market
Insights
productGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,
regional,country,
and/orstatelevel.
Accessourdatavia
webinterface,download(XLS,
PDF,PPT),or
reports.Benefitfromour48-hourcustomerservice
guarantee.•
10
sectors:
advertising&media,consumers,countries,digital
sector,finance,health,
industrialsector,mobility,andtechnology•
1,000+
markets,
e.g.,
FinTech,Food,or
Robotics•
KPIs,
e.g.,
revenue,marketshares,prices,andvolume•
Features:Compare
countries®ions,
change
currencies,
selectvisualizations,
and/or
customize
downloads•
Usecases:
sales
planning,
investment
decision
support,resourceallocation,andportfolio
management10sectors190+geographicalentities1,000+markets400+reportsFind
out
more
on:https://www.Goto
Market
Insightscom/outlook/2MARKET
INSIGHTSMarket
Insights
–
market
data,forecasts,
and
qualitative
insightsThe
EnterpriseSoftware
market
ispartoftheSoftwaremarket.10sectors190+geographicalentities1,000+markets400+reportsFind
out
more
on:SoftwareGoto
Software
market3Table
of
ContentsOverviewAppendixSummary679Product
OverviewAuthor2021MarketDefinitionKeyTakeawaysMarket
NumbersRevenue
by
MarketAverageSpendper
EmployeeBrandshare11141718ShareofSoftware
Type4CHAPTER
1OverviewThe
Enterprise
Software
market
is
a
fast
growing
marketOverview:
SummarySummaryEnterprise
software
isof
great
importance
indigitalbusinessenvironmentsbecause
they
helpcompanies
to
standoutfromthecompetition.
Interms
ofrevenue
share,
theEnterprise
Software
segment
isthe
largest
segment
of
theSoftware
market
and
hasbeen
steadily
growing
inthepastfew
years.projected
to
haveagrowth
rateof
more
than
5%
forthe
next
fiveyears
asmorecompanies
offer
cloud-based
software
solutions.Themaindriver
behindthiscontinuousgrowth
isthefact
thatenterprise
softwareapplicationsplayacrucial
role
intheoperation
of
acompany’s
businessinanefficient
andcost-effective
manner.
Even
intimesof
economic
crises,
theEnterprise
Software
segment
remains
stable.This
canbeattributedtothe
factthattheuseofenterprise
software
applicationshasbecome
indispensable,withcompanies
suffering
hugelosses
without
therightsoftware
tools
to
carry
outtheirbusiness.Cloud-based
software
productoffers
andsubscription
pricingmodels
bysoftwareproviders
havealsocontributedto
thesegment’s
stabilityastheyhaveallowed
forflexibility
and
scalability
forsmall
and
medium-scale
companies.
Thissegment
is6Sources:Market
Insights
2023Enterprise
Software
is
an
important
part
of
the
Software
marketOverview:
Market
Definition
(1/2)Definition:ContentManagement
Software
refers
to
awide
rangeof
software
applicationsthatsupport
organizations
to
managetheirdigitalcontent
suchasdocuments,images,
and
videos.TheEnterprise
Software
market
covers
software
applicationsdesigned
to
supportessential
businessactivitiesbylarge
organizations
suchasenterprise
resourceplanning,
customer
relationship
management,
businessintelligence,
and
supplychainmanagement.Customer
Relationship
Management
Software
refers
tosoftware
applicationsthatsupport
organizations
to
managetheirinteractions
with
customers,
clients,andprospects.Products
inthe
Enterprise
Software
market
canbeobtained
intwoways:
ason-premises
software
thatissold
viaatransactional
license
or
asubscription
and
ascloud-based
software
(software
as
aservice/SaaS)
thatis
most
frequently
sold
asasubscription.eCommerce
Software
refers
toawide
rangeofsoftware
applicationsthatsupportorganizations
tomanagetheironlinesales
channels.Enterprise
Performance
Management
Software
refers
tosoftware
solutions
thathelp
organizations
to
manageandimprove
theirperformance
across
variousareas,
suchasfinance,operations,
andstrategy.Structure:TheEnterprise
Software
market
containseight
markets
thatare
basedon
thefunctionalityofthesoftware:Enterprise
Resource
Planning
Software
refers
to
software
applicationsthatsupport
organizations
to
manage,integrate
andoptimize
important
businessactivitiesrelated
toresources
suchaspeople,
finance,capital,materials,
andorders.Business
Intelligence
Software
refers
tosoftware
applicationsthatsupportorganizations
toanalyze,visualize,
and
report
data.7Sources:Market
Insights
2023Enterprise
Software
is
an
important
part
of
the
Software
marketOverview:
Market
Definition
(2/2)SupplyChain
Management
Software
refers
tosoftware
applicationsthatsupportorganizations
tomanagetheirsupplychain
activities
suchasinventoryoptimization,
supplierand
vendor
management,
and
logisticoperations.well
as
governments
(B2G).
Detailed
definitionsofeach
market
canbefoundontherespective
pagewhere
themarket
dataisdisplayed.Key
players
inthis
market
includeSAP,
Salesforce,
Adobe,andOracle.OtherEnterprise
Software
refers
toaggregated
revenues
forthetypesofenterprise
software
thatarenotspecifically
mentioned
intheother
EnterpriseSoftware
markets,
suchasProject
Management
Software,
ProductLifeCycleManagement
Software,
andProduction
andOperation
Software.AdditionalInformation:TheEnterprise
Software
market
comprises
revenue
andrevenue
growth
asthekey
performance
indicators.
Onlyrevenues
thataregenerated
byprimaryvendors
atthe
manufacturer
pricelevel
either
directly
or
throughdistributionchannels
(excludingvalue-added
tax)are
included,andrevenues
generated
byresellers
areexcluded.
Revenues
are
generated
through
bothonlineandofflinesales
channelsandincludespending
byconsumers
(B2C),enterprises
(B2B)
as8Sources:Market
Insights
2023Enterprise
Software
accounted
for
40.56%
of
the
Software
market
revenue
in2022Overview:
Key
Takeaways
and
inscope
/outof
scopeKeyTakeawaysInscopeOutof
scopeRevenue
intheEnterprise
Software
market
isprojected
toreach
US$271.80bn
in2023.Thismarket
includes:Thismarket
excludes:Customer
Relationship
Management
Software
dominates
themarket
withaprojected
market
volume
of
US$79.40bn
in2023.•Enterprise
Resource
Planning(ERP)•AdministrativeSoftware•OfficeSoftware•Customer
Relationship
Management(CRM)Revenue
isexpected
toshow
anannualgrowth
rate(CAGR2023-2028)
of
6.73%,resulting
inamarket
volume
of
US$376.40bn
by2028.•Collaboration
Software•Business
Intelligence
(BI)Theaverage
Spend
perEmployee
intheEnterprise
Software
market
isprojected
toreach
US$78.07
in2023.•SupplyChain
Management
(SCM)Inglobalcomparison,
most
revenue
will
begenerated
intheUnitedStates(US$139.20bn
in2023).9Sources:Market
Insights
2023CHAPTER
2Market
NumbersEnterprise
Software
revenues
are
estimated
to
increase
at
a
CAGR(1)
of
7.1%from
2016
to
2028Market
Size:
GlobalWorldwide
Enterprise
Software
market
revenue
inbillionUS$376.4354.86.26.59.624.25.98.922.324.8333.4+7.1%(1)5.68.621.3312.89.323.326.127.334.25.48.120.322.3292.05.17.719.321.0271.84.87.217.919.232.460.2247.54.66.816.918.030.757.9230.44.05.215.716.420.64.26.015.816.662.429.1
23.63.74.414.815.719.4212.6206.73.43.613.714.617.827.452.3194.23.13.012.813.616.625.749.4178.055.223.745.4164.622.442.580.421.138.977.774.871.638.752.068.137.150.564.334.848.532.847.535.2201659.255.853.0131.92028119.72027108.0202697.988.279.470.163.448.754.157.041.8201720182019202020212022202320242025Customer
Relationship
Management
SoftwareOtherEnterprise
SoftwareBusiness
Intelligence
SoftwareContentManagement
SoftwareeCommerce
SoftwareEnterprise
Performance
Management
SoftwareEnterprise
Resource
Planning
SoftwareSupplyChain
Management
Software11
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
142.4
billion,
Americas
is
the
biggest
market
amongselected
regions
in
2022Market
Size:
Regional
Comparison
(1/2)Revenue
forecast
inbillionUS$+6.3%(1)205.6142.4+7.3%(1)+10.1%(1)73.185.255.9+6.3%(1)+9.0%(1)41.17.55.05.23.02022202820222028202220282022202820222028EuropeAfricaAmericasAsiaAustralia&Oceania12
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
127.0
billion,
the
United
States
is
the
biggestmarketamong
selected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)revenue
forecast
inbillionUS$+6.2%(1)182.3127.0+14.3%(1)+9.3%(1)+5.3%(1)+5.1%(1)27.920.515.312.512.011.212.79.42022202820222028202220282022202820222028United
StatesChinaUnited
KingdomGermanyJapan13
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023Enterprise
Software
spend
per
employee
are
estimated
to
increase
from
2016to
2028Market
Size:
Globalspend
peremployeeforecast
inUS$40353025201510536.933.430.427.725.122.818.514.222.517.421.716.821.016.320.317.120.315.619.414.918.516.316.816.115.415.611.515.114.514.714.611.113.212.612.411.510.810.510.05.19.66.89.06.58.66.38.26.07.87.46.96.56.46.16.25.85.85.45.54.95.24.74.643
.294.14.402016201720182019202020212022202320242025202620272028Customer
Relationship
Management
SoftwareOtherEnterprise
SoftwareEnterprise
Resource
Planning
SoftwareBusiness
Intelligence
SoftwareContentManagement
SoftwareSupplyChain
Management
Software14
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023Americas
has
the
biggest
market
in
Enterprise
Software
spend
per
employee
in2028Market
Size:
Regional
Comparison
(1/2)spend
peremployeeforecast
inthousandUS$0.40.40.30.400.350.300.250.200.150.100.050.000.40.30.40.40.30.30.30.30.30.30.30.30.30.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.00.20.00.10.10.00.10.10.10.10.10.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.02016201720182019202020212022202320242025202620272028AfricaAsiaEuropeAmericasAustralia&Oceania15
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
spend
per
employee
of
0.8,
the
United
States
is
the
biggest
market
amongselected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)spend
peremployeeforecast
inthousandUS$1.11.11.00.90.80.70.60.50.40.30.20.10.01.01.00.90.50.90.40.80.80.70.70.30.60.30.60.30.60.40.50.30.50.30.50.30.50.30.40.30.20.00.30.30.30.30.30.20.30.20.30.20.30.20.20.20.20.20.20.20.20.00.20.00.20.00.20.10.00.00.00.00.00.00.00.00.02016201720182019202020212022202320242025202620272028ChinaJapanGermanyUnitedKingdomUnitedStates16
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023In
2022,
SAP
hadthe
highest
share
in
Enterprise
SoftwareFurtherMarket
AnalysisBrand
share
in
202217Sources:Market
Insights
2023Inthe
Enterprise
Software
market,
premises
software
‘s
share
reached
55.0%
in2022FurtherMarket
AnalysisShare
ofOn-premisessoftware
intheEnterprise
Software
in2022100.0%70.0%100.0%68.0%100.0%100.0%63.0%100.0%100.0%59.0%100.0%55.0%100.0%52.0%100.0%49.0%100.0%45.0%100.0%41.0%100.0%38.0%60.0%65.0%62.0%202759.0%202655.0%202551.0%202448.0%202345.0%202240.0%202041.0%202137.0%201935.0%201832.0%201730.0%2016Cloudbased
Software
ShareOn-premises
Software
Share18Sources:Market
Insights
2023CHAPTER
3AppendixMARKET
INSIGHTSMarket
Insights
–
market
data,for
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