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CONSUMERS&BRANDSDigital
music:
Apple
Music
usersin
JapanConsumer
InsightsAugust
2023Consumer
Insights
GlobalsurveyIntroductionReport
overviewGlobalsurveymethodology(1)Design:OnlineSurvey,
splitquestionnaire
designThisreport
offers
thereader
acomprehensiveoverview
ofAppleMusicusersinJapan:who
theyare;what
theylike;
whatthey
think;
andhowtoreachthem.
Itprovides
insightson
theirdemographics,lifestyle,
opinions,
and
marketing
touchpoints.Duration:
approx.
15
minutesLanguage:
official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeAdditionally,thereport
allows
thereader
tobenchmark
AppleMusicusers
inJapan(’’brandusers’’)againstJapanesedigitalmusicbuyersingeneral(’’category
users’’),
and
theoverall
Japanese
onliner,labelled
as’’all
respondents’’
inthe
charts.Region:
56countriesNumberof
respondents:•
12,000+
forcountries
with
theextended
survey(including
Japan)•
2,000+
forthebasicsurveyThereport
isupdatedquarterly
andisbased
on
dataSample:
Internet
users,
aged18–64,quotasset
ongender
and
agefrom
theConsumer
InsightsGlobal
survey,
aninternational
survey
thatcovers
more
than15,000brandsacross
56
countries.Fieldwork:•
Continuousfrom
JanuarytoDecember•
Countries
thatreceive
theextended
survey
areupdatedfourtimesayear2Notes:(1):
Seethe
full
methodology
foradetailed
overviewofthe
study
designConsumer
Insights
Global
as
of
August
2023Sources:CHAPTER
01Management
summary•
Brand
usage•
Key
insightsWith
a
user
share
of
37%,
Apple
Music
is
the
most
used
digital
music
service
inJapanManagement
summary:
brandusageand
competitionTop10
most
used
digital
musicservicesinJapanAppleMusicAmazon
MusicSpotify37%36%28%YouTube
MusicLINEMUSICiTunes18%17%7%7%Rakuten
MusicAWA6%6%5%dhitsDeezer4Notes:"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
services
from
in
the
past12
months?";
Multi
Pick;
Base:n=142,
digital
music
buyersConsumer
Insights
Global
as
of
August
2023Sources:<h1_time>Management
summary:
brandusagetimelineTimeline
of
digitalmusicbuyersusing
Apple
Music5Notes:"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
services
from
in
the
past12
months?";
Multi
Pick;
Base:n=0
-
0Apple
Music
users,n=0
-
0digital
music
buyersConsumer
Insights
Global
as
of
August
2023Sources:Apple
Music
users
in
JapanManagement
summary:
key
insightsDemographic
profileConsumerlifestyleConsumerattitudesMarketing
touchpointsAppleMusicis
more
popularamongGeneration
Zthanother
digitalmusicservices.Safety
and
security
isless
important
toAppleMusicusers
thantoother
digitalmusicbuyers.Itstands
out
that43%
ofAppleMusicusers
think
it’simportanttoget
the
bestimage
and
soundquality.AppleMusicusers
access
theinternetviaasmart
speaker
more
often
thantheaverage
digital
musicbuyer.53%
ofAppleMusicusers
aremale.Financeand
economy
arerelativelyprevalent
interests
of
AppleMusicusers.11%
ofAppleMusicusers
areearlyadopters,
when
itcomes
toinnovation.Onsocial
media,
AppleMusicusersinteract
with
companies
more
oftenthan
other
digitalmusicbuyers.AppleMusichasalarger
share
ofuserswith
ahigh
income
than
other
digitalmusicservices.Arelatively
highshare
ofAppleMusicusers
think
thattheeconomic
situationisanissuethatneedstobeaddressed.Board
or
card
gamesare
relativelypopularhobbiesamong
AppleMusicusers.AppleMusicusers
remember
hearingadson
musicportalsand
streamingservices
more
often
thanotherdigitalmusicbuyers.AppleMusicusers
are
more
likely
to
liveinmedium-sized
towns
than
digitalmusicbuyersingeneral.6Sources:Consumer
Insights
Global
as
of
August
2023CHAPTER
02Demographic
profile•
Generations•
Gender•
Education•
Income•
Household
classification•
Typeofcommunity•
LGBTQ+Apple
Music
is
more
popular
among
Generation
Z
than
other
digital
musicservicesDemographic
profile:
generationsAgeof
consumersinJapanBrand
users38%30%26%6%6%Category
usersAllrespondents31%29%34%17%33%40%10%Generation
ZMillennialsGeneration
XBaby
Boomers8Notes:’’Howoldareyou?’’;
Single
Pick;"Which
ofthese
providershave
youbought
music
downloads
orstreaming
servicesfromin
the
past12
months?";
Multi
Pick;Base:n=53,
Apple
Music
users,n=142,
digital
music
buyers,n=3050,
all
respondentsSources:Consumer
Insights
Global
as
of
August
202353%
of
Apple
Music
users
are
maleDemographic
profile:
genderGenderofconsumersinJapanBrand
users53%47%Category
usersAllrespondents56%44%50%50%MaleFemale9Notes:’’Whatis
yourgender?’’;
Single
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,
digital
music
buyers,n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Sources:49%
of
Apple
Music
users
have
a
college
degreeDemographic
profile:
educationConsumer’s
level
of
educationinJapan41%38%36%34%27%25%21%20%18%9%6%
6%4%
4%
4%Lower
secondary
Uppersecondary2%1%
1%0%
0%
0%Noformaleducation
/primary
schoolTechnical
/vocationaleducationBachelor
degree
Master
degree
Doctoral
degreeeducation
(noteligible
foreducation(eligible
foror
equivalentor
equivalentor
equivalentuniversity
study)
university
study)Brand
usersCategory
usersAllrespondents10
Notes:Sources:’’Whatis
the
highest
levelofeducation
youhave
completed?’’;
Single
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past12
months?";
Multi
Pick;Base:
n=53,
Apple
Musicusers,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
has
a
larger
share
of
users
with
a
high
income
than
other
digitalmusic
servicesDemographic
profile:
incomeShare
ofconsumersinJapan
inthe
high,
middle,andlowthirdsof
monthlyhouseholdgross
incomeBrand
users44%32%24%Category
usersAllrespondents35%33%38%27%33%33%HighMiddleLow11
Notes:Sources:Recalculated
toonly
include
respondents
that
provide
income
information,
recodebased
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Compared
to
other
digital
music
buyers,
Apple
Music
users
are
relatively
likely
tolive
in
a
multi-generational
familyDemographic
profile:
household
classificationType
of
householdsin
whichconsumersinJapanlive27%25%24%23%23%23%21%21%21%17%16%15%15%9%6%4%4%4%1%
1%Other0%SinglehouseholdCouplehouseholdSingleparenthouseholdPartnersandchildrenMulti-generationalfamilyTwo
or
morerelated
adults
household
typesBrand
usersCategory
usersAllrespondents12
Notes:Sources:Typology
based
on’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of14
in
household’’;
Single
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfrom
in
thepast
12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
are
more
likely
to
live
in
medium-sized
towns
than
digitalmusic
buyers
in
generalDemographic
profile:
typeofcommunityCommunities
whereconsumersliveinJapan43%36%35%24%24%20%18%16%15%14%14%13%10%8%4%4%2%0%Rural
communitySmall
townMedium-sized
townLarge
cityCitywithover
1
Megacity
with
over
5million
inhabitants
million
inhabitantsBrand
usersCategory
usersAllrespondents13
Notes:Sources:’’Inwhat
type
ofcommunity
do
youlive?’’;Single
Pick;
"Which
ofthese
providershave
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Music
users,
n=142,
digitalmusic
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
20238%
of
Apple
Music
users
consider
themselves
part
of
the
LGBTQ+
communityDemographic
profile:
LGBTQ+LGBTQ+
statusof
consumersinJapanBrand
users8%7%85%86%8%7%8%Category
usersAllrespondents
4%88%YesNoWould
rathernot
say14
Notes:Sources:’’Do
youconsider
yourself
partofthe
LGBTQ+community?’’;
Single
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Musicusers,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
03Consumer
lifestyle•
Lifevalues•
Main
interests•
Hobbies
&leisure
activities•
Sportsactivities•
SportsfollowedSafety
andsecurity
is
less
important
to
Apple
Music
users
than
to
other
digitalmusic
buyersConsumer
lifestyle:
lifevaluesMost
important
aspectsof
lifefor
consumersinJapan77%70%68%57%49%45%45%35%36%38%37%32%27%30%30%26%20%26%20%21%18%17%13%13%11%11%9%6%Tobesuccessful
Social
justice7%7%Havingagood
timeAhappyrelationshipMaking
myown
decisionsLearningnew
thingsAnhonest
andrespectable
lifeSafety
andsecurityTraditionsAdvancingmy
careerBrand
usersCategory
usersAllrespondents16
Notes:Sources:’’Outofthe
following
list,
which
are
the
3mostimportant
aspects
toyouin
life?
Pleasechoose
exactly
3.’’;Multi
Pick;"Which
ofthese
providershave
you
bought
music
downloads
orstreaming
servicesfromin
the
past12months?";
Multi
Pick;Base:n=53,
Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Finance
and
economy
are
relatively
prevalent
interests
of
Apple
Music
usersConsumer
lifestyle:
main
interestsTop10
interestsofApple
MusicusersinJapan51%49%42%45%43%
41%39%43%42%34%37%36%35%34%33%28%32%30%26%26%25%16%25%23%23%22%23%15%22%14%Movies,TVshows&musicHealth
&fitnessFood
&diningTravelFashion&beautyFinance&economySportsVehicles
&mobilityScience
&technologyArts&literatureBrand
usersCategory
usersAllrespondents17
Notes:Sources:’’Whattopics
are
youpersonally
interested
in?’’;Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
services
from
in
the
past12
months?";
Multi
Pick;
Base:
n=53,
Apple
Music
users,n=142,digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Board
or
card
gamesare
relatively
popular
hobbies
among
Apple
Music
usersConsumer
lifestyle:
hobbies
&leisure
activitiesTop10
hobbiesandleisure
activities
ofAppleMusicusersinJapan47%41%38%34%33%32%30%29%28%27%24%23%25%24%23%23%21%20%19%18%18%Pets18%10%15%14%14%12%11%11%5%TravelingCooking/bakingVideo
gamingDoing
sportsandfitnessTech
/computersBoard
games/cardgamesReadingPhotographyCars/vehiclesBrand
usersCategory
usersAllrespondents18
Notes:Sources:’’Whatare
your
personalhobbies
and
activities?’’;Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
or
streaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
are
more
likely
to
go
hiking
than
other
digital
music
buyersConsumer
lifestyle:
sports
activitiesTop10
sports
activitiesofAppleMusicusersinJapan13%13%11%9%9%9%9%8%8%8%8%8%8%7%6%6%6%6%5%5%4%4%3%3%3%3%3%2%2%1%Fitness,aerobics,cardioGolfHikingRunning/JoggingBaseball/SoftballBasketballCyclingSoccerSwimming/DivingDancingBrand
usersCategory
usersAllrespondents19
Notes:Sources:’’Which
ofthese
sports
oractivities
do
youdo
at
leastoccasionally?’’;Multi
Pick;"Which
ofthese
providershave
you
bought
music
downloads
orstreaming
servicesfromin
the
past12
months?";
Multi
Pick;Base:n=16,
AppleMusic
users,n=45,
digital
music
buyers,
n=563,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
are
more
likely
to
follow
basketball
than
other
digital
musicbuyersConsumer
lifestyle:
sports
followedTop10
sports
followed
byApple
MusicusersinJapan23%21%19%16%16%15%15%11%11%11%10%9%9%9%9%9%8%8%6%6%6%6%4%3%3%3%2%2%2%Tabletennis1%CyclingSoccerBaseballBasketballTennisAthleticsMotorsportsBoxingGolf(track&field)Brand
usersCategory
usersAllrespondents20
Notes:Sources:’’Inwhich
ofthese
sports
do
youfollow
competitions,
leagues
orteams?’’;Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past12
months?";
Multi
Pick;Base:
n=17,Apple
Music
users,n=49,
digital
music
buyers,n=676,
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
04Consumer
attitudes•
Attitudestowards
digital
media•
Innovation
adoption•
Challenges
facing
thecountry•
Politics21Itstands
out
that
43%
of
Apple
Music
users
think
it’s
important
to
get
the
bestimage
and
sound
qualityConsumer
attitudes:media
&digitalmediaAgreementwithstatements
towards
media&digital
mediainJapan51%47%43%37%32%30%30%28%27%26%25%22%20%16%12%Iwant
to
access
mymusic/movies
onallmy
togetthebestimageItisimportant
tomeDigitalservices
allowme
to
discover
newandexcitingcontentItistooexpensive
toafford
allthe
streaming
asitiseasier
tomanageservices
thatIwantIprefer
digitalcontentdevices
(TV,andsoundqualitysmartphone,
tablet,etc.)Brand
usersCategory
usersAllrespondents22
Notes:Sources:’’Which
ofthese
statements
apply
toyou?’’;
Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,digital
music
buyers,
n=510,
all
respondentsConsumer
Insights
Global
as
of
August
202311%
of
Apple
Music
users
are
early
adopters,
whenit
comes
to
innovationConsumer
attitudes:innovation
adoptionInnovation
adopter
typesbasedonstatements
towards
innovation
byconsumersinJapan50%44%40%28%27%27%21%20%19%11%9%3%0%0%0%InnovatorsEarly
adoptersBrand
usersEarly
majorityCategory
usersLatemajorityAllrespondentsLaggards23
Notes:Sources:Recode
based
on’’Which
ofthese
statements
regardingtechnology
apply
to
you?’’;
Multi
Pick;
"Which
ofthese
providershave
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023A
relatively
high
share
of
Apple
Music
users
think
that
the
economic
situation
isan
issue
that
needs
to
be
addressedConsumer
attitudes:challenges
facingthecountryThe
10
most
important
issuesfacing
Japan
accordingtoAppleMusicusers57%46%47%49%48%47%38%27%
31%26%30%25%27%25%28%28%26%23%21%19%24%25%18%19%19%21%21%21%20%18%EconomicsituationRising
prices/inflation/cost
of
livingEducationCrimeHealth
andsocial
security
foreign
affairsDefense
&EnvironmentPovertyUnemployment
ClimatechangeBrand
usersCategory
usersAllrespondents24
Notes:Sources:’’Whatdo
youpersonally
think
are
the
mostimportant
issues
in
yourcountry
ofresidence
that
need
to
be
addressed?’’;MultiPick;"Which
ofthese
providershave
youbought
music
downloads
orstreaming
servicesfrominthe
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Music
users,
n=142,
digital
music
buyers,n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Many
Apple
Music
users
have
centrist
political
viewsConsumer
attitudes:politicsPolitical
attitudes
ofconsumersinJapanBrand
users19%18%55%17%9%Category
usersAllrespondents50%15%18%11%52%13%23%LeftCenterRightPrefer
nottoanswer25
Notes:Sources:Recode
based
on’’Manypeople
use
the
terms’left’
and
’right’when
they
want
to
describe
political
views.Where
would
youplace
yourself
ona
scale
fromleft
to
right?’’;
Single
Pick;"Which
ofthese
providers
have
youboughtmusic
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:
n=53,
Apple
Music
users,n=142,
digitalmusic
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
05Marketing
touchpoints•
Internet
usagebydevice•
Social
media
usage•
Media
usagebychannel•
Digitaladvertising
touchpoints•
Non-digital
advertising
touchpointsApple
Music
users
access
the
internet
via
a
smart
speaker
more
often
than
theaverage
digital
music
buyerMarketing
touchpoints:internet
usagebydeviceDevicesconsumersinJapanuseregularlyto
accesstheinternet96%
96%91%64%60%60%50%47%36%34%34%32%30%30%28%26%25%25%21%19%16%14%15%11%8%8%6%SmartphoneLaptopTabletGaming
consoleBrand
usersSmart
TVDesktop
PCStreaming
device
Smart
speakersSmartwatchCategory
usersAllrespondents27
Notes:Sources:’’Which
ofthese
devices
do
youregularlyuse
with
an
internet
connection?’’;
Multi
Pick;"Which
ofthese
providers
have
you
bought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:
n=53,Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023On
social
media,
Apple
Music
users
interact
with
companies
more
often
thanother
digital
music
buyersMarketing
touchpoints:social
media
usageSocial
mediaactivitiesinJapan
by
type51%44%43%39%36%36%31%24%30%29%27%26%25%17%25%25%23%23%23%22%22%11%22%13%21%19%9%15%15%13%6%11%4%10%10%8%Liked
postsbyotherusersFollowedpeopleSentprivatemessagesPostedpictures/videosCommentedon
postsSharedpostsbyother
usersFollowedcompaniesPosted
texts/statusLikedcompanypostsSharedcompanypostsIhaveonly
Ihaven’t
usedused
social
social
mediamediaupdatespassivelyBrand
usersCategory
usersAllrespondents28
Notes:Sources:’’Which
ofthese
things
have
youdone
onsocial
media
in
the
past
4weeks?’’;
Multi
Pick;
"Which
ofthese
providershave
you
bought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Music
users,n=142,
digital
music
buyers,n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
tend
to
read
online
magazines
more
often
than
digital
musicbuyers
in
generalMarketing
touchpoints:media
usagebychannelType
of
mediaconsumersinJapanhave
been
using
inthepast4weeks76%70%68%58%
58%54%53%43%40%
35%36%36%34%34%32%26%33%22%32%30%29%20%26%25%20%Daily22%21%14%21%20%9%13%6%TVDigitalvideo
Digitalmusic
Onlinenewscontent
content
websitesRadioMovies
/cinemaMagazinesOnlinemagazinesPodcastsWeeklynewspapers
newspapersBrand
usersCategory
usersAllrespondents29
Notes:Sources:’’Whatkind
ofmedia
have
youused
in
the
past
4weeks?’’;
Multi
Pick;
"Which
ofthese
providershave
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;Base:n=53,
Apple
Musicusers,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
remember
hearing
ads
on
music
portals
and
streamingservices
more
often
than
other
digital
music
buyersMarketing
touchpoints:digitaladvertising
touchpointsTop10
placeswhereAppleMusicusersinJapanhave
come
across
digital
advertisinginthepast4weeks40%40%38%
38%35%32%30%29%28%
26%24%26%25%24%23%23%23%23%21%21%19%14%18%15%15%15%12%10%9%8%Social
mediaVideo
portals
Search
enginesEditorialwebsitesandappsVideo
streaming
MusicportalsservicesOnlinestoresWebsitesandappsof
brandsNewslettersVideo
gamesBrand
usersCategory
usersAllrespondents30
Notes:Sources:’’Wherehave
youcomeacrossdigital
advertisements
in
the
past4
weeks?’’;
Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
orstreaming
servicesfromin
the
past
12
months?";
Multi
Pick;
Base:n=53,Apple
Music
users,n=142,
digital
music
buyers,
n=3050,
all
respondentsConsumer
Insights
Global
as
of
August
2023Apple
Music
users
remember
ads
they
got
by
more
often
than
other
digitalmusic
buyersMarketing
touchpoints:non-digital
advertising
touchpointsPlaces
whereconsumersinJapanhavecome
across
non-digital
advertisinginthepast4weeks60%57%56%47%41%36%27%32%26%21%25%23%23%16%21%20%19%17%16%14%14%13%13%9%OnTVDirectly
inthestoreBy
mailshot
/
OnadvertisingOntheradioInprintedmagazinesandjournalsAtthemovies/cinemaInprinteddailynewspapersadvertisingmailspaceson
the
goBrand
usersCategory
usersAllrespondents31
Notes:Sources:’’Wherehave
youcomeacrossnon-digital
advertisements
in
the
past4weeks?’’;
Multi
Pick;"Which
ofthese
providers
have
youbought
music
downloads
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