全球医生在线咨询市场调研和分析报告（英文版）-2024年1月上传培训课件

DIGITAL

&TRENDSOnline

Doctor

Consultations:market

data

&

analysisMarket

Insights

reportOctober2023Table

of

ContentsOverviewAppendixSummary567Product

OverviewAuthor2425MarketDefinitionKeyTakeawaysMarket

NumbersRevenue9121518192021AverageRevenue

per

UserUsersPenetration

rateCompanyProfilesStartupAnalysisDeepDives2MARKET

INSIGHTSThis

report

is

part

ofour

Market

Insights

productGainabetterunderstandingofmarketsacross190+

geographicalentities

–

onaglobal,

regional,country,

and/orstatelevel.

Accessourdatavia

webinterface,download(XLS,

PDF,PPT),or

reports.Benefitfromour48-hourcustomerservice

guarantee.•

10

sectors:

advertising&media,consumers,countries,digital

sector,finance,health,

industrialsector,mobility,andtechnology•

1,000+

markets,

e.g.,

FinTech,Food,or

Robotics•

KPIs,

e.g.,

revenue,marketshares,prices,andvolume•

Features:Compare

countries®ions,

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sales

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decision

support,resourceallocation,andportfolio

management10sectors190+geographicalentities1,000+markets400+reportsFind

out

more

on:https://www.Goto

Market

Insightscom/outlook/3CHAPTER

1OverviewThe

Online

Doctor

Consultations

market

is

a

fast

growing

marketOverview:

SummarySummaryTheOnlineDoctor

Consultationsmarket

is

experiencing

significantgrowth

duetotheincreasing

preference

for

convenient

and

accessible

healthcareservices.Local

special

circumstances:Onlinedoctor

consultationsaregainingpopularityincountries

with

limitedhealthcare

access

and

highcosts.

IntheUS,manypeople

turntoonlineconsultationsasamore

affordable

and

accessible

option.

Inruralareas,

onlineconsultationsprovide

avaluablesolution

forindividualswho

would

otherwisehaveto

travel

long

distancestosee

adoctor.Customer

preferences:Onlinedoctor

consultationsaregainingpopularityas

theyoffer

aconvenient

andflexible

way

toaccess

healthcare

services.

Patientscanreceive

medical

adviceandprescriptions

fromthecomfort

of

theirown

homes,

which

isappealing

to

busyindividualsand

those

inremote

areas.Underlying

macroeconomic

factors:Trendsinthemarket:Onlinedoctor

consultationsmarket

growth

isinfluenced

bymacroeconomicfactorssuchas

the

increasing

adoptionof

digitaltechnologies

and

internetpenetration

rates.

Asmore

people

gain

access

tosmartphones

andtheinternet,thepotential

customer

baseexpands.

Additionally,theCOVID-19

pandemichasaccelerated

theadoptionof

telemedicine

andonlinehealthcareservices.Telemedicine

platforms

areincreasingly

integrating

withexisting

healthcaresystems,

streamlining

communication

andinformation

sharingbetween

doctorsandpatients.Specialized

onlinedoctor

consultation

platforms

arealsogainingpopularity,catering

to

specific

medical

conditionsor

demographics

to

providemore

personalized

andtargeted

healthcareservices.5Sources:Market

Insights

2023Online

Doctor

Consultations

is

the

third

biggest

market

under

Digital

HealthmarketOverview:

Market

DefinitionMarket

definitionDefinition:business-to-consumer

(B2C)

revenues,

withbusiness-to-business

(B2B)

revenuesnotincluded.TheTelemedicine

industryencompasses

variousforms

of

remote

medicalservices,

withonline

doctor

consultationsor

teleconsultations

being

asignificantcomponent.

This

market

focuses

exclusively

on

remote

consultations

betweenpatientsanddoctors,

facilitatedthroughonline

channelssuchaswebsites

ormobile

apps.Itincludesbothpublic

andprivatemedical

institutionsthatoffer

thisservice.

Notably,online

appointmentscheduling,online

medical

records,

andonlineprescriptions

are

excluded

from

thissegment's

scope.

AdditionalInformation:Theuserfigures

provided

encompass

two

categories:

individualswho

haveutilizedonlinedoctor

consultation

services

within

thepast12

monthsandpotential

users

whoare

considering

adoptingthisapproachinthefuture.Therevenue

figurespresented

solely

pertain

topaid

consultationsconductedthroughawebsite

or

mobile

app.

Itisimportant

tonotethatthedataexclusively

reflects6Sources:Market

Insights

2023Online

Doctor

Consultations

accounted

for

13.95%

of

the

Digital

Health

marketrevenue

in

2023Overview:

Key

Takeaways

and

inscope

/outof

scopeKeyTakeawaysInscopeOutof

scopeRevenue

intheOnlineDoctor

Consultationsmarket

is

projected

toreachUS$23.75bn

in2023.Thismarket

includes:Thismarket

excludes:Revenue

is

expected

toshow

anannualgrowth

rate(CAGR2023-2028)

of

8.57%,resulting

inaprojected

market

volume

of

US$35.83bn

by2028.•Remote

consultations

withdoctorsconducted

viaawebsite

or

mobileapp•Onlineappointment

scheduling•Onlinemedical

records•OnlineprescriptionsUser

penetration

will

be1.45%

in2023

and

isexpected

tohit

1.63%

by2028.Theaverage

revenue

per

user(ARPU)isexpected

toamounttoUS$213.80.Inglobalcomparison,

most

revenue

will

begenerated

intheUnitedStates(US$4,768.00m

in2023).7Sources:Market

Insights

2023CHAPTER

2Market

NumbersOnline

Doctor

Consultations

revenues

are

estimated

to

increase

at

a

CAGR(1)

of20.9%

from2017

to

2028Market

Size:

Globalrevenue

forecast

inbillionUS$35.8333.6331.28+20.9%(1)23.7528.7426.2920.8020.0115.35202010.5220197.314.4620172018202120222023202420252026202720289Notes:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023Sources:With

revenue

of

US$

11.6

billion,

Asia

is

the

biggest

market

among

selectedregions

in

2023Market

Size:

Regional

Comparison

(1/2)revenue

forecast

inbillionUS$+11.3%(1)19.81+5.5%(1)11.622023+5.7%(1)9.006.875.924.49+12.6%(1)+4.6%(1)0.4720280.510.640.2620232028202320232028202820232028EuropeAfricaAmericasAsiaAustralia&Oceania10

Notes:Sources:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023With

revenue

of

US$

4.8

billion,

the

United

States

is

the

biggest

market

amongselected

countries

in

2023Market

Size:

Regional

Comparison

(2/2)revenue

forecast

inbillionUS$+4.8%(1)6.024.77+8.9%(1)+5.5%(1)+4.5%(1)+3.8%(1)1.240.940.810.810.820.720.650.682023202820232028202320282023202820232028United

StatesGermanyBrazilSouthKoreaCanada11

Notes:Sources:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023Online

Doctor

Consultations

average

revenue

per

user

is

estimated

to

increasefrom

2017

to

2028Market

Size:

Globalarpuforecast

inUS$300274.78262.64250.54237.7225020015010050225.18213.79204.15203.94189.31182.50179.30166.34020172018201920202021202220232024202520262027202812Sources:Market

Insights

2023Australia

&

Oceania

has

the

biggest

valuefor

Online

Doctor

Consultationsaverage

revenue

per

user

in

2028Market

Size:

Regional

Comparison

(1/2)arpuforecast

inUS$600554.05539.91525.44511.35496.17482.30314.74481.265004003002001000464.11423.71417.91407.92407.95383.61298.21373.48290.00363.18280.74352.45271.18341.21261.63330.57252.60321.02245.99171.23301.97224.48305.73235.53294.78225.21282.26205.52254.28167.41268.79251.56235.07147.1925.27136.12217.4432.992025129.59115.6717.78200.6131.27185.1929.6634.70202636.36202738.05202827.7928.53202220.98201823.072019201720202021Asia20232024AfricaEuropeAmericasAustralia&Oceania13Sources:Market

Insights

2023With

average

revenue

per

user

of

US$530.1,

the

United

States

is

the

biggestmarket

among

selected

countries

in

2023Market

Size:

Regional

Comparison

(2/2)arpuforecast

inUS$700626.11606.90427.73587.69411.66568.48395.926005004003002001000549.27380.47530.06366.02510.84368.67491.63371.02368.86368.71472.42344.75453.21333.96444.10434.00337.73414.78312.94388.59403.62379.99370.81376.89361.36363.68353.37353.20344.13390.20268.53339.13342.29394.94417.14332.32316.21326.25322.04306.20302.19331.65292.81280.67256.39244.26232.12219.98207.84195.71183.57171.43159.29201720182019202020212022202320242025202620272028BrazilSouthKoreaGermanyCanadaUnitedStates14Sources:Market

Insights

2023Online

Doctor

Consultations

users

are

estimated

to

increase

from

2017

to

2028Market

Size:

Globalusers

forecast

inmillion14012010080130.41128.05124.83120.90116.73111.08101.9998.0281.0757.656040.7620184026.822002017201920202021202220232024202520262027202815Sources:Market

Insights

2023Asia

has

the

biggest

number

of

Online

Doctor

Consultations

users

in

2028Market

Size:

Regional

Comparison

(1/2)users

forecast

inmillion8073.6972.6071.0668.6566.1470605040302010062.7457.5154.4419.1444.5816.4231.3919.2510.8219.6311.5518.9010.1517.798.7218.4616.5216.3013.865.359.5022.5723.1123.4519.8522.0922.081.1121.5420.781.069.9719.50

7.6814.597.042.3012.12

3.514.531.4112.258.840.496.921.005.960.331.131.151.160.660.871.001.09201720182019202020212022202320242025Asia202620272028Australia&OceaniaAfricaEuropeAmericas16Sources:Market

Insights

2023With

9.0

million

users,

the

United

States

is

the

biggest

market

among

selectedcountries

in

2023Market

Size:

Regional

Comparison

(2/2)users

forecast

inmillion9.599.619.481098765432109.379.223.688.993.498.723.018.613.197.826.031.734.252.123.823.964.122.462.051.811.701.952.091.962.121.911.851.721.932.031.942.074.531.231.921.971.832.011.551.481.741.141.093.040.862.001.911.961.962.031.480.840.761.120.600.442.042017201820192020Germany202120222023Canada20242025UnitedStates202620272028SouthKoreaBrazil17Sources:Market

Insights

2023Penetration

rate

for

Online

Doctor

Consultations

is

especial

high

in

Canada

butalso

in

NorwayPenetration

Rate:

Worldwide

ComparisonOnline

Doctor

Consultations

penetration

rate

percountryin2023

in%1.2.3.4.5.Canada0.050.050.050.040.04NorwaySwitzerlandItalyUnitedArabEmirateslowhigh

nodata18Sources:Market

Insights

2023Doctor

On

Demand

has

expanded

its

digital

health

solutions

into

the

corporatedomainCompany

Profiles:

Doctor

OnDemandDoctor

On

Demand

KeyFactsFunding:

US$

239

million

(2020)Founded:

2012Product:

Telemedicine

ServicesEmployees:

858

(2021)Doctor

OnDemand

isaSanFrancisco-based

video

telemedicine

company

thatprovides

virtual

careservices

to

patientsdirectly

or

through

partnershipswithinsurers

andemployers.

Ithasseveral

hundred

licensed

providers

thatusetheonlineandapp

network

toprovide

critical,primary,

chronic,preventive,

andbehavioral

treatment.

ConsultationsstartatUS$75

formedical

services

andUS$129

forteletherapy

services.

Theservice

canbeused

instantly

anddoesnotrequire

the

user

to

subscribe

to

aspecific

plan.Headquarters

:San

Francisco,CaliforniaAvailabilityof

Doctor

OnDemandDoctor

OnDemand’sDigital

StrategyDoctor

OnDemand

does

not

only

provide

one-to-one

consultationswith

patientsbut

hasalsoexpanded

itsdigitalhealthsolutions

to

thecorporate

domain.

Over

theyears,

ithassuccessfully

forged

partnerships

withmajor

companies

suchasWalmart

andoffered

remote

monitoring

andtelehealth

solutionstoover

amillionof

itsemployees.

InFebruary

2019,

the

company

alsolaunched

anew

digitalplatformcalled

Synapse,where

patientscanconsolidate

theirmedical

histories,clinical

records,

real-time

health

alerts,andmedical

device

information

viaAppleHealthKitandGoogle

Fit.19Sources:

Company

information,

Craft,Businesswire,

Mobihealth,

Pharmaphorum,

HIT

ConsultantRevolutionize

women's

and

family

healthcare

with

Maven

clinic's

virtual

platformStartup

Analysis:

Maven

ClinicOverviewAnalysisMaven

Clinicisavirtualhealthcare

provider

thatoffers

awide

rangeof

services

forwomen

andfamilies,

including

fertility,pregnancy,

postpartum,andpediatriccare.Maven's

services

areavailabletomembers

throughtheiremployers,

and

thecompany

hasover

15

million

members

inover

175

countries.

Maven's

mission

istomake

healthcare

work

forwomen

andfamilies.

Thecompany'sservices

aredesigned

to

beconvenient

andaccessible,

andMaven's

teamof

cliniciansprovidespersonalized,

patient-centered

care.

Maven

Clinicrepresents

oneof

the

telehealthunicorn

inthe

Digital

Healthspace

thatisvalued

at1.4

billion

US$.Is

theproductunique?Maven

Clinicprovides

comprehensive

healthcare

services

forwomen

andfamilies,includingfertility,pregnancy,postpartum,and

pediatriccare.

Itisalsoexpandingitsreach

tounderserved

populationsandadding

new

services

suchas

menopausecare,

gender-affirming

care,

and

mental

health

care.What

are

itsadvantages,

andcanithandle

possibleconstraints?Maven

Clinicisaleading

virtualhealthcare

provider

forwomen

and

families,offering

comprehensive

services

with

convenience

andaffordability.Maven

Cliniccanhandlepossible

constraintssuchas

longwait

times

and

lackofaccess

tospecialists

throughitsvirtualcare

platform.Virtual

healthcare

isanattractivealternative

to

traditional

healthcare

services.Thisisespecially

trueforwomen

andfamilies,

whooften

havedifficultyaccessing

affordableandconvenient

care.20Sources:

Company

Information;

CB

InsightsTelehealth

funding

cools

off

in

2022,

but

the

sector's

potential

remainsunchangedDeep

dives:

Fundinglandscapeof

the

Telehealth

marketFunding

bydigitalhealthcategories

inQ4’22

(billionUS$)Funding

valuedata

ofTelehealthinbillionUS$68717.50655181614121087006005004003002001000Health

IT1.10516475Telehealth1.0010.604557.50Mental

Health

TechDigitalTherapeuticsClinicalTrials

Tech0.506.006.0060.20420.10020182019202020212022Number

ofdealsFunding

value21Sources:

CB

InsightsIndia

leads

global

consumer

demand

foronline

doctor

consultations

fromselected

countries

in

2023Deep

dives:

AttitudesTowards

OnlineDoctor

Consultationin2023Usage

ofdigital

medicalservicesby

country10%18%13%34%38%24%27%27%33%29%25%44%42%38%38%6%50%3%20%21%25%7%4%3%45%5%33%U.S.26%IndiaSpainGermanyOnlinemedical

recordOnlineprescriptionsOnlineconsultationTelemonitoringOtherIhavenotused

anydigitalhealthservicesOnlineapp