国开电大2023年春季期末考试《商务交际英语2》试题(试卷代号2140)

国家开放大学2023年春季学期开放专科期末考试第第页国家开放大学2023年春季学期期末统一考试商务交际英语(2)试题注意事项一、将你的学号、姓名及分校(工作站)名称填写在答题纸的规定栏内。考试结束后,把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。监考人收完考卷和答题纸后才可离开考场。二、仔细读懂题目的说明,并按题目要求答题。答案一定要写在答题纸的指定位置上,写在试卷上的答案无效。三、用蓝、黑圆珠笔或钢笔答题,使用铅笔答题无效。I.MULTIPLECHOICE.(10小题,每小题2分,共20分)Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:1.Organizationcbartsareusedto__"A.illustratetrendsBshowrelationshipsC.indicateproportions2.Whichofthefollowingisrequiredinallgraphicaids?A.Atitleandagraphic.B.Atitleandasourceline.c.Auniquenunberforreferencingpurposes.3.lnplanningamanual，whichofthefollowingisthemostimportanttoconsider?A.Yourownexperiencewiththetopicofthemanual.B.Whatyouwouldliketoteachthereaders.c.whattheintendedreadersneedtoknow.4.Whatisespeciallyimportantwhentalkingonthetelephone?A.Speakingclearly.B.Avoidingdistractions.C.Speakingmoreloudlythanusual.5.Whenaverbalmessageandanonverbalmessagedisagreewitheachother，mostofthetimewe_____A.believetheverbalmessageB.believethenonverbalmessageC.believebothofthetwokindsoflanguages6.A(n)_____isalistofunfamiliartermsandabbreviations.A.glossaryB.InstructionC.manual7.Whenwelistentolearn，weshoulduse_____A.casuallisteningB.activelisteningC.passivelistening8.Apatientatadentist'sofficeisa_____A.doctorB.SecretaryC.custorner9.Intheopeningparagraphofaletterofapplication，_____A.explainthatyouhavearesumeattachedB.indicatethatyouareapplyingforaparticularjobC.explainanygapsinyouremploymenthistory1o.Sendingafollow-upletterafteraninterviewshows_____youknowyouareaseriouscontenderforthepositionyouremernberwhatyousaidduringtheinterviewyouareinterestedinthejobandwanttoknowthedecision.TRUE/FALSE.(10小题,每小题2分,共20分)WriteaTifthestatementistrue.WriteanFifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook._______11.Amapisanexampleofavisualaid._______12.Manualscanbewrittenforpeopleatanylevelofexperience._______13.Whentakingnotes，weneedtorecordeverythingwecan._______14.Inapersuasivemessage，youshouldstartbystatingyourobjective._______15.E-commerceisthebuyingandsellingofgoodsandservicesontheInternet._______.16.Acomputerthathostswebsitesiscalledawebserver._______17.Faceyourvisualaidswhenyouusethemduringyourpresentation._______18.Beinginformedofthereasonforadelaymayhelpcustomerswaitmorepatiently._______19.Donotleaveaninterviewwithoutaskingaboutsalaryandbenefits._______20.Aresumeisasummaryofanapplicantsqualificationsforemployment..READINGCOMPREHENSION.(10小题,每小题2分,共20分)Readthefollowingtwopassagesandanswerthequestions.PassageOne:Electronicbankinghasradicallychangedthewaycustomerscandobanking.Beforee-banking，ifyouwantedtocheckanaccountbalance，youphysicallyhadtogotothebankbranch.Nowtherearemanybankingmethodsavailable.ATMshavebecomeveryuseful,becausetheyallowyoutocheckbalances，makedeposit，withdrawfundsandtransfermoney.Telephonebankingenablesyoutoconductelectronicfundstransfer，checkbalancesandpaybills.Mobilebankingfunctionsnearlythesameastelephonebanking，exceptthatinformationiscarriedbyShortMessageService.Onlinebankingontheotherhandprovidesyouwithmanymoreservices.Theyincludechangingaccountdetailslikeaddress，andpassword，arrangingbillpayments，viewingtransactionsandtransferringmoneybetweenaccounts.Itisimportanttoprotectyourpersonalinformationwhenbankingonline.Youshouldclearyourcookiesaftereachbankingsession，andmakesurethatyourpasswordislongenoughtopreventitfrombeingeasilyhacked.21.Peopleusedtochecktheiraccountbalanceat/by_______·A.ATMsBbanksc.onlinebanking22.Whichseemstohavemostfunctions?A.ATM.BonlinebankingC.telephonebanking.23.WhichofthefollowingisNOTtrueinthepassage?A.YoucantakeoutmoneyatATMs.B.E-bankingisveryconvenientandtime-saving.C.Onlinebankingpasswordshouldbeasshortaspossible.24.Itisimportanttoprotectyour._______whenbankingonline.A.passwordB.AddressC.account25.Thepassageismainlyabout_______A.howtobesafeinonlinebankingBhowtochangeacustomer'spersonalinformationinabankC.whattypesthee-bankingincludesandthebasicfunctionforeachtypePassageTwo:Thesmartjob-seekerneedstoridherselfofseveralstandardmythsaboutinterviewing.Whatfollowsisalistofsomeoftheseuntruthsandsomesuggestionstohelpyoudoyourbestatajobinterview.Myth1:Theaimofinterviewingistoobtainajoboffer.Onlyhalftrue.Therealaimofaninterviewistoobtainthejobyouwant.Thatoftenmeansrejectingjoboffersyoudon'twant!So，beforeyoudoback-flipsforanemployerbesureyouwantthejob.Myth2:Alwayspleasetheinterviewer.Nottrue.Trytopleaseyourself.Givinganswersthatyouthinkwillsuitapotentialemployerandpracticingapolicyofappeasement(讨好)arecertaintogetyounowhere.Aneffectiveinterview(whereyouareofferedthejobornot)islikeanexcitingencounterinconversationwithyourseatmateonanairplane.Myth3:Neverinterrupttheinterviewer.Anexcitingconversationalwaysmakesusfeelfree--freetointerrupt，todisagree，toagreeenthusiastically.So，wheninterviewing，trytobeyourself.Employerswilleitherlikeordislikeyou，butatleastyou'llhavemadeanimpression.Leavinganemployerindifferentistheworstimpressionyoucanmake.Andthewaytomakeaneffectiveimpressionistofeelfreetobeyourself!26.By“myth”theauthormeans_______A.anoldtraditionalstoryorlegendB.somethingthatisunknownC.somethingfalse，butmostpeoplebelievetobetrue27.Accordingtothepassage，ifyouarelookingforajob，youraimintheinterviewis_______A.toobtainthejobofferedbytheemployerB.toobtainajobyouwantc.tolettheemployerunderstandyou28.Therightattitudeforyouisto_______A.pleasethepotentialemployerB.avoiddisagreementwiththeinterviewerC.talktoyourinterviewerinawarrmandfriendlyway29.Wheninterviewing，_______A.trytobeyourselfBleaveanemployerindifferentC.don'tinterrupttheinterviewer30.Thebesttitleforthispassagewouldbe._______A.Theaimofjob-seekingB.MythsaboutinterviewingC.HowtoobtainajobT.TRANSLATION.(5小题,每小题4分,共20分)TranslatethefollowingsentencesintoChinese:31.Instructionstellreadershowtodosomething.32.Jobsarealsosonetimesobtainedthroughinternships.33.Don’'tguesswhengivingcustomersinformation.34.Makesurethecustomerunderstandswhatyousay.35.Memorizinganentirespeechisnotrecommended.v.WRITING.(1小题,共20分)36.YouareBob,workingatSunshineCarWash.Yourshopisabouttomovetoanewsite.Inordertokeepitsregularcustomers，theshopwillofferafreecar-washserviceforthefirstthreedaysafterthemove.Writeane-mailtoyourcustomers(atleast50words):(1)totellthemwhenandwhereyouaremoving;(2)toinformthemofyouroffer;(3)toinvitethentocome.

国家开放大学2023年春季学期期末统一考试商务交际英语(2）试题答案及评分标准(供参考)l.MULTIPLECHOICE.(10小题,每小题2分,共20分)Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion;．TRUE/FALSE.(10小题,每小题2分,共20分)WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.．READINGCOMPREHENSION.(10小题,每小题2分,共20分)Readthefollowingtwopassagesandanswertheq