世界银行-2023财年津巴布韦国家民意调查报告（英）

July

2023FY

2023

ZimbabweCountry

OpinionSurveyReportECR

Business

Intelligence

TeamAcknowledgementsTheZimbabwe

Country

Opinion

Survey

ispartof

theCountry

Opinion

SurveyProgram

series

ofthe

World

Bank

Group

(WBG).

Thisreport

was

prepared

by

theBusiness

Intelligence

(BI)

team,

led

by

José

De

Buerba

(Senior

External

AffairsOfficer)

and

Svetlana

Markova

(Senior

External

Affairs

Officer).

Yulia

Danilina,

JessicaCameron,

NanLin,

andSofya

Gubaydullina

oversaw

the

design,

reporting,

andanalysis

of

thesurvey

results.

Noreen

Wambui

andIrina

Popova

provided

datasupport.BIacknowledges

thesignificant

contribution

from

the

Zimbabwe

country

team

andindependent

fielding

agency,

Mass

PublicOpinion

Institute

(MPOI).

Inparticular,

BI

isgrateful

for

thesupport

from

Cheryl

Khuphe

(External

Affairs

Officer),

who

coordinatedthesurvey-related

activities

from

Harare,

Zimbabwe.ContentsObjectivesOverall

ContextOverall

Attitudes

Toward

the

World

Bank

GroupWorld

Bank

Group’s

Support

in

Development

AreasWorld

Bank

Group’s

Work

and

Engagement

on

the

GroundWorld

Bank

Group’s

Knowledge

Work

and

ActivitiesThe

Future

Role

of

the

WBG

in

ZimbabweCommunication

and

OutreachSample

DemographicsMethodology3ObjectivesThis

surveywasdesigned

toassistthe

World

Bank

Group(WBG)

ingaining

abetter

understanding

about

how

stakeholders

inZimbabwe

perceivethe

WBG.

The

surveyexplored

the

following

questions:1.

What

areas

ofdevelopment

areperceived

tobe

themost

important?Have

thepriorities

changed

overthepastthree

years?2.

What

opinion

dokey

stakeholders

haveof

theWBG

when

itcomes

toitseffectiveness,

relevance,

alignment

withZimbabwe’s

development

priorities,

as

wellas

other

key

indicators?

Are

opinions

improving

or

worsening?3.

How

isthe

WBG

perceived

as

adevelopment

partner?

Are

opinions

improving

or

worsening?4.

What

dokey

stakeholders

valuethe

most

and

theleast

whenitcomes

totheWBG’s

workatthe

country

level?What

are

thepriorities

for

thefuture?5.

What

opinion

dokey

stakeholders

haveof

theWBG’s

knowledge

products

and

their

quality?

Are

opinions

improvingorworsening?6.

What

are

thepreferred

communication

channels,

and

whichchannels

are

reported

tobe

used

themost?

Aretheredifferences

among

stakeholder

groups

interms

ofpreferred

channels?7.

What

keytopics

ofWBG

communications

dostakeholders

recall?

Isthere

arelationship

between

messagerecall

and

views

oftheWBG’s

work?4Overall

Context“Enhancecollaboration

with

otherdevelopment

partners

andco-finance

operations

inanticipation

…[of]

apost-arrears

clearance

scenario.

…SupportCSO

and

accountabilitystructures

oftheGovernment.”Bilateral

/Multilateral

Agency

Respondent“[Support]

financial

inclusion

forvulnerable

groupsin

thesociety.

You

can't

talk

ofempowermentwithout

making

access

tofinancial

services

easier.”Academia

RespondentQ5Inyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Zimbabwe?Respondents

areDivided

aboutwhetherZimbabweisHeaded

intheRightDirectionSimilar

toFY20,

4in10

respondents

inZimbabweindicated

that

thecountry

isheaded

inthe

rightdirection

andasimilar

number

indicated

thecountryisheaded

inthewrong

direction.FY23FY20InFY23,

there

were

significant

stakeholder

groupdifferences

inperceptions

of

thecountry’s

direction.Specifically,

respondents

from

government

principals(59%),

government

institutions

(52%),

andlocalgovernments

(55%)

were

significantly

more

likelytofeelZimbabwe

isheaded

intheright

directioncompared

torespondents

frombilateral/multilateralagencies

(38%),

civil

society

(28%),

theprivatesector

(19%),

academia

(15%),

and

themedia(31%).36%39%TherightdirectionThewrongdirectionNotsure41%20%47%17%Q6Ingeneral,would

you

say

thatZimbabweisheaded

in

...?

(FY23N=298;FY20

N=188)Familiarity

with

theWorld

Bank

GroupMeanFamiliarity

RatingYear

comparison:

Respondents

inthisyear’sCountry

Survey

reported

significantly

lower

levels

of12345678910familiarity

with

the

World

Bank

Group

ascomparedAllRespondents5.8toFY20:Mean

familiarity

rating:

FY23

=5.8;FY20

=6.2.Bilateral

orMultilateralAgencyPrivateSector6.36.26.1Collaboration:

Respondents

who

collaborate

withtheWBG

reported

significantly

higher

levels

offamiliarity

with

the

institution’s

work:MediaMean

familiarity

rating:

Collaborate

with

WBG

=

6.1Do

not

collaborate

=5.0Academia/ResearchInstitute/ThinkTankGovernmentPrincipalsGovernmentInstitutionLocalGovernment5.85.75.65.5CivilSociety5.4Statistically

similar

across

stakeholder

groupsQHowfamiliar

areyou

with

thework

of

theWorld

BankGroup

inZimbabwe?Scale:1-10(1:

Not

familiar

atall

–10:

Extremely

familiar)7Trust

in

InstitutionsMean

Trust

Rating12345678910TheUnitedNations

(UN),

academia,

and

theWorld

BankGroup

were

themost

trustedinstitutions

inZimbabwe

among

those

studied.7.3UnitedNations(UN)*Academia/thinktanks/researchinstitutionsTheWorldBankGroup*Civilsociety*6.57.1Atthe

sametime,

government

institutions

inZimbabwe

were

theleast

trusted

amongrespondents,

including

thenational

government,local

governments,

theParliament,

and

theReserve

Bank.7.16.46.85.76.86.8InternationalMonetaryFund(IMF)*Regionaldevelopmentbanks*Privatesector*Of

note,

ratings

of

trustwere

significantly

higher

inFY23

thanintheFY20

survey

for

all

institutionsthatcould

becompared,

including

thenationalgovernment

and

theReserve

Bank.5.9FY23FY206.26.65.36.0Media*5.25.3Nationalgovernment*4.55.2Localgovernment5.15.0Parliament/legislativebranchReserveBankofZimbabwe**significantly

differentbetweenyears4.3QTo

what

extent

do

you

trusteach

ofthe

following

groupstodo

what

isright?Scale:1-10(1:

To

nodegree

atall

–10:

To

averysignificantdegree)8World

BankGroup’s

Supportin

Development

Areas“Assist

developing

platforms

…[in]

sharing

experiences

and

drafteffective

policies

in

agriculturewhich

supportsustainable

development.

[Support]capacity

building

ofgovernmentemployees(forexample,

shortcoursesorpostgraduatecourses)

which

address

Zimbabwean

challenges.Offer

loans

asopposedto

grants

in

development

initiatives.

Loansmakeownership

andsustainability

easier.”Government

Institution

Respondent“[The

WBG]should

finance

government…infrastructure

development,

such

ashospitals,resuscitation

of

industries,

equipping

hospitals,

and

[place

an]emphasis

ongovernance

…accountability.”Civil

Society

RespondentQ9Inyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Zimbabwe?Development

AreasforWBGFocusMacroeconomicstabilityHealth56%51%PublicsectorgovernanceJobcreation/employmentWater

supply

andsanitationinfrastructureDebtsustainability42%35%31%30%26%24%Macroeconomic

stability

and

health

were

thetopareas

inFY23

where

stakeholders

would

likethe

WBGtofocusitsresources,

followed

bypublic

sectorgovernance

and

job

creation.Toppriority

for

localgovernment

(71%)EducationInFY20,

respondents

identified

public

sectorgovernance

(29%)

andeconomic

growth

(29%)

as

topdevelopment

priorities

inZimbabwe,

followed

byhealth(27%),

water

andsanitation

(26%),

andPrivatesectordevelopmentAgricultureandfoodsecurityTransport23%23%agriculture/rural

development

(20%).Socialprotection20%18%16%13%Inyouropinion,what

isthemostimportantthingtheWorld

BankGroupcoulddotohelpincrease

itseffectiveness

in

Zimbabwe?SocialunclusionDisasterriskmanagementRegionalintegrationClimatechange“Work

closelywithcentralgovernment

toidentifyareas

needingdevelopment.”Government

Institution

Respondent“Supportgapsinheath,

[gender-based

violence]GBV

responseservices

andeducation.”13%13%13%12%TradeCivil

Society

RespondentUrbandevelopment“Increase

consultation

andassist

moreon

issuesaround

healthy

andwatersupplyand

sanitation.”GenderequityGovernment

Institution

RespondentDigitaldevelopment10%“Helpresuscitate

the

economythrough

loansand

fundingrelevantprojects.”Private

SectorRespondentEnergy/ExtractivesEnvironment/NaturalresourcemanagementTourismdevelopment9%9%Which

areas

shouldtheWorld

BankGroup

prioritize

in

itswork

inZimbabwetohavethe

most

impact

ondevelopment

resultsinthecountry?

(Choose

nomore

than

5)(N=298)Q4%EffectivenessofWBG’sMean

Effectiveness

Rating12345678910Supportin

Sectoral

Areas6.8Agricultureandfoodsecurity*Climatechange*GenderequityEducation5.66.6TheWBG’s

work

inthe

area

of

agriculture

and

foodsecurity

andclimate

change

inZimbabwe

receivedthehighest

ratings

of

effectiveness,

and

bothsignificantly

improved

compared

toFY20.6.06.46.1However,

theratings

for

the

WBG’s

effectiveness

in6.35.9public

sector

governance

and

macroeconomicTop

3PrioritiesforWBGFocusstability

–two

of

thetop

3areas

respondents

wantedtheWBG

tofocuson

–were

muchlower.

Indeed,ratings

for

theWBG’s

effectiveness

inpublicsectorgovernance

were

significantly

lower

inFY23compared

toFY20.6.25.9HealthFY23FY20Environment/Natural

resourcemanagement*6.25.56.1Itshould

benoted

that,although

ratings

formacroeconomic

stability

were

thelowest

across

allsectors,

respondents

fromgovernment

principals,government

institutions,

bilateral/multilateralagencies,

andtheprivate

sector

rated

theWBG’swork

inthisarea

significantly

more

effective

(meanratings

=5.6,

5.5,

5.3,and

5.4,respectively)

thanrespondents

from

local

governments,

civil

society,academia,

orthe

media

(mean=4.7,

4.9,

4.1,

and

4.5,respectively).Socialprotection*PrivatesectordevelopmentTourismdevelopment4.95.45.75.35.3Publicsectorgovernance*Macroeconomicstability6.45.1HowEFFECTIVEdo

you

believe

theWorld

BankGroup

isin

terms

ofQthe

work

it

doesin

the

following

areas

ofdevelopment

inZimbabwe?(Ifyou

haveNOexposure

to/experience

in

workingin

anyofthe

sectorslistedbelow,

pleaserespond

“Don’t

know”),*Significantly

different

betweenyearsScale:1-10(1:

Not

effective

at

all

–

10:Veryeffective)Unsafe

DrinkingWater

wastheTo

p

ConcernforClimateChangeMore

than

8in10respondents

were

very

concerned

about

unsafe

drinking

water

(82%)

when

it

comes

tothepotential

impacts

ofclimate

change

inZimbabwe.

Thelossof

jobs,public

health,

and

decreased

crop

yields

were

alsoof

great

concern

torespondents.Notat

allAlittleSomewhat

concernedVery

concernedUnsafedrinkingwaterLossof

jobs82%78%Effectsonpublichealth76%Decreasedcropyields/foodinsecurityDiminishedwatersupplyforpeopleandtheeconomyMore

frequentand

severedroughts/heatwavesIncreaseinnaturaldisastersMore

frequentand

severefloodsLandand

forestdegradationForestfires75%70%69%67%66%58%52%52%41%40%AirpollutionExtinctionof

plant/animal

speciesClimate-drivenmigrationIncreaseerosionofshoreline14%Q12What

isyour

level

ofconcern

for

each

ofthepotentialimpacts

ofclimate

change

asitaffects

your

country?

(N=~291)Overall

Attitudes

towardthe

World

BankGroup“Assist

in

poverty

alleviation

byproviding

health

facilities,

bringing

clean

water

tothepeople,

[and]

providing

the

following:-decenthousing,-quick

affordable

transport

systems,-providing

pensions

for[the]elderly

whocannot

workanymore,-providing

education,-empowering

communities

tobeself-reliant,

and-open[ing]

upindustries

wherepeople

can

work.”Government

Institution

RespondentQ13Inyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Zimbabwe?Key

Performance

IndicatorsInFY23,

there

was

improvement

across

all

keyperformance

indicator

questions,

significantly

sofor

the

WBG’s

relevance,alignment,

and

influence.

(Although

ratings

for

theWBG’s

effectiveness

inachieving

development

results

showed

astrong

trend

inimprovement,

itdidnotreach

statistical

significance).FY23MeanFY20MeanPercentage

pointschange

from

FY20-8+2+66.56.36.26.26.15.9Relevance*Endsextremepoverty52%31%17%59%22%19%N/A-425%+414%Alignment*60%5.85.85.7-5+131%+4Effectivenessinachievingresults^59%11%-1+1Influence*61%31%High(9-10)9%*Significantly

different

betweenyearsLow(1-6)Medium(7-8)TheWorld

Bank

Groupcurrently

playsarelevantrolein

development

in

Zimbabwe.

Scale:

1-10

(1:Strongly

disagree

–10:

Strongly

agree)QTheWorld

Bank

Group’sworkis

aligned

with

whatIconsider

thedevelopment

priorities

for

Zimbabwe,Scale:

1-10(1:Strongly

disagree

–10:

Strongly

agree)TowhatextentdoestheWorld

Bank

Groupinfluence

thedevelopment

agenda

in

Zimbabwe?Scale:

1-10

(1:To

nodegreeatall–

10:To

avery

significant

degree)Howeffective

has

theWorld

BankGroupbeen

in

achieving

development

results

in

Zimbabwe?

Scale:

1-10

(1:Noteffective

atall–

10:

Veryeffective)TheWorld

Bank

Group’sworkhelps

end

extremepovertyin

Zimbabwe.Scale:

1-10(1:Strongly

disagree

–10:

Strongly

agree)14^Ameanscore

of

thetwoquestions

asked

inFY20:

Overall,

please

rateyour

impression

oftheWorld

BankGroup’seffectiveness

in

Zimbabwe.

Scale:

1-10

(1:Noteffective

at

all–10:

Veryeffective);

Towhatextent

doestheWorld

BankGroup’sworkhelp

toachieve

development

results

in

Zimbabwe?Scale:

1-10

(1:Tonodegree

at

all–10:

Toaverysignificant

degree)Key

Performance

Indicators:

RegionalComparisonThemean

ratings

for

respondents’trust

intheWBG

inZimbabwe

were

statistically

similar

to

those

inEastern

and

SouthernAfrica,

and

Blend

countries

surveyed

inFY22;

however,

ratings

for

theWBG’s

effectiveness,

relevance,

alignment,

andinfluence

were

significantly

lower

inZimbabwe

than

inother

Eastern

andSouthern

Africa,

andBlendcountries.7.1Trust7.07.06.5RelevanceZimbabweFY237.07.26.26.56.2EasternandSouthernAfricaFY22AlignedwithPriorities6.8BlendFY22Effectivenessinachievingresults7.07.16.1Influence7.27.212345678910MeanRatingQFY22Eastern

and

Southern

Africacountries

included:

Angola,

Botswana,Eswatini,Malawi,

Mauritius,Mozambique,Rwanda,and

SudanFY22Blend

countries

included:

Cameroon

and

Coted’Ivoire15Familiarity

Leads

to

MorePositivePerceptionsMean

Effectiveness

Rating123456789107.5RelevanceEffectivenessinachievingresultsEndsextremepoverty6.0Comparing

ratings

of

keyperformance

indicatorsamong

respondents

highlyfamiliar

with

the

WBG(ratings

of

8-10ona10-point

scale)

andthose

withlittlefamiliarity

with

the

WBG

(ratings

of

1-4ona10-point

scale),

theimpact

thatfamiliarity

hasonperceptions

ofperformance

becomes

evident.7.47.37.25.3Those

who

were

highly

familiar

withtheWBGhad

significantly

morepositive

perceptions

ofthe

WBG’s

work

in

Zimbabwe.6.3Alignment5.65.5Allsignificantly

differentbetweenhigh

and

lowfamiliarity7.2InfluenceHighfamiliaritywithWBG(8-10)LowfamiliaritywithWBG(1-4)How

familiar

areyou

with

thework

of

these

organizations

inZimbabwe?Scale:

1-10

(1:Notfamiliaratall

–

10:Extremely

familiar)The

World

BankGroup

currentlyplays

arelevant

rolein

development

in

Zimbabwe.Scale:1-10(1:Stronglydisagree–10:Stronglyagree)The

WBG’s

work

isalignedwith

what

I

considerthe

development

priorities

for

Zimbabwe,Scale:1-10

(1:Stronglydisagree–10:

Stronglyagree)To

what

extent

doesthe

WBG

influence

thedevelopment

agenda

inZimbabwe?Scale:1-10

(1:To

nodegree

atall–10:

To

averysignificantdegree)Howeffective

hastheWorld

BankGroup

been

in

achievingdevelopment

resultsin

Zimbabwe?Scale:1-10

(1:Noteffective

atall–10:Veryeffective)The

World

BankGroup’swork

helpsend

extreme

povertyin

Zimbabwe.Scale:1-10(1:

Stronglydisagree–10:

Stronglyagree)Q16OverallRatingsforIndicator

QuestionsMean

RatingRespondents

from

bilateral/multilateral12345678910agencies

had

the

highest

mean

ratings

for

theaggregated

responses

to

the

sixteen

COSindicator

questions,

whereas

respondents

fromacademia

andlocal

governments

had

thelowest

mean

ratings.

However,

thisdidnotreachstatistical

significance.AllRespondentsBilateralor

MultilateralAgencyPrivateSector6.36.76.4Collaboration:

Respondents

who

collaboratewith

theWBG

hadhigher

mean

ratings

for

theaggregated

responses

tothe

sixteen

indictorquestions

compared

torespondents

who

do

notcollaborate

with

the

WBG.

However,

itdid

notreach

statistical

significance:CivilSociety6.36.36.36.3MediaGovernmentInstitutionGovernmentPrincipalsCollaborate

with

WBG

=6.4;Do

not

collaborate

with

the

WBG

=

6.2Academia/ResearchInstitute/ThinkTank6.1LocalGovernment6.0QMeanRatingsfor

thesixteen

COSIndicatorQuestionsby

Stakeholder

Groups

onaScalefrom

1

to10.These

selected

indicatorsarelistedatthe

end

ofthisreport.17World

Bank

Group’s

Work

andEngagement

ontheGround“Increase

WBGvisibility

in

engaging

andcollaborating

more

with

theprivate

sector,civilsociety,

and[the]

national

government,

providing

evidence-based

analytical

reportsthatmayhelp

in

building

confidence

amongtheparties

and

in

coming

upwith

appropriatepolicies.”RespondentfromCivil

Society“Consult

widely,forexample,

with

local

businesses,

local

authorities,

local

NGOs;…fundand

assist

technically

astheydotheir

workbecausethey

aretheonesontheground.Theyknow

thelocal

conditions

better.”Government

Institution

RespondentQ18Inyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Zimbabwe?Greatest

Value%ofRespondentsFinancial

resources,

bringing

together

stakeholders,and

advisory

services

and

analytics

continued

tobethemost

valued

activities

of

theWBG

inZimbabwe.Providingfinancialresources(i.e.,TrustFunds)41%Significantly

morevaluedby

government

principals(40%)

and

institutions

(47%),bilaterals/multilaterals

(63%),and

privatesector(54%)Bringing

together

differentstakeholdergroups

(including

other

developmentagencies

anddonors)tosupportZimbabwe’s

development

effortsTheperceived

value

of

theWBG’s

financial

resourcesand

bringing

together

stakeholders

increased

inFY23,thatis,

from

25%to41%andfrom

7%to37%,respectively,

inFY20.37%Providingadvisoryservicesandanalyticsto

supportdesignorimplementationofpoliciesIncontrast,

capacity

development

decreased

from

33%inFY20

to24%inFY23;

however,

it

was

still

particularlyvalued

among

respondents

from

government

institutionsandthe

media.36%Producingresearchonglobaldevelopmentissues(e.g.,

reports,publications,researchpapers)28%Significantlymorevaluedby

localgovernment

(40%),

civil

society(39%),academia(49%),

and

media(39%)Inyouropinion,what

isthemostimportantthingtheWorld

BankGroupcoulddotohelpincrease

itseffectiveness

in

Zimbabwe?“Continuetotrainstaff

onpovertyissues,

data

analysisanddataanonymization.

TheWorld

Bankshouldcontinue

toprovide

technicaland

financialsupport

toZimbabwe.”Capacitybuildingand

training24%Significantly

morevaluedbygovernment

institutions

(38%)

andmedia(39%)Government

Institution

Respondent“1.providefundsand

grants

fordevelopmentprojects;

2.leverageadditionalresources

for

projects;3.[provide]

capacity

building

forMobilizingthird-partyfinancialresources17%government

officials.”Government

Institution

Respondent“Reengagementof

thestate,

provisionoftrust

funds,

[and]

supportingcriticalstudies.”Bilateral/Multilateral

Agency

RespondentProvidingdataandstatistics11%Q19When

thinking

about

theWorld

BankGroup’s

rolein

Zimbabwe,

whichactivity

do

youVALUE

themost?

(Choose

nomore

than

2)

(N=289)TheWBGasaDevelopmentPartnerMean

Rating12345678910TheWBG

was

seen

as

aresponsive,

long-termpartner

inZimbabwe.6.6Beingalong-termpartnerResponsivenesstoneeds*6.5InFY23,

perceptions

of

theWBG’s

responsivenesstoneeds

and

flexibility

when

circumstances

changewere

significantly

higher

thaninFY20.6.25.0Inyouropinion,what

isthemostimportantthingtheWBGcoulddotohelpincrease

itseffectiveness

inZimbabwe?FY23FY205.75.9“Providecapacity

building

services

toservice

providers,

fundresearch

to

doconservation

and

humancapacitationtoalleviatepoverty,

fund

developmentalprojects,

fund

policy

formulationandenforcement

strategiesto

curbcorruption.

Pleasefocus

onkeywaterand

sanitation,serviceprovisionmattersin

growingruralcentersand

institution.

Assistintheregulationofwatertariffstoenableutilities

tobe

viable.”AccesstoWBGstaffandexpertsUtility

CompanyRespondent5.64.9Flexibilitywhencircumstanceschange*“Tobe

responsive

totherequests

byagentsseeking

assistancefromthe

WBG.”Government

Institution

Respondent*Significantly

different

betweenyearsQTo

what

extent

isthe

World

BankGroup

an

effective

development

partnerinZimbabwe,in

terms

ofeach

ofthe

following?,

Scale:1-10(1:

To

nodegree

atall

–10:

To

averysignificant

degree)20TheWBGshouldCollaborateMorewithCivilSocietyaccordingtoRespondents%ofRespondentsA

majority

ofrespondents

indicated

that

theWBGCivilsociety(e.g.,NGOs,CBOs)51%should

collaborate

more

with

civil

society,

followed

bythenational

government,

and

private

sector.Thenationalgovernment47%Privatesector43%Inyouropinion,what

isthemostimportantthingtheWBGcoulddotohelpincrease

itseffectiveness

inZimbabwe?Otherdonorsand

developmentpartners39%“Collaborating

morewithotherdevelopmentagenciesanddonorssothat

theworkismoreimpactful(greater

reachormoreresources).”Academia/thinktanks/researchinstitutionsLocalgovernment34%Bilateral

/

Multilateral

Agency

Respondent“Engage

universityhubs.”Government

Institution

Respondent29%“Toworkmorewiththemedia

through

engagements,

updates,upskilling

and

resource

support.

More

engagementsandsupport

for[civilsocietyorganizations]

CSOsinvolvedin

communitydevelopment[isalsoneeded].”Regionaldevelopmentbanks(e.g.,AfricanDevelopmentBank)24%Media

RespondentParliament/legislativebranchMedia19%“Direct[the]

WBG's

actions,contributionsandsupport

directlytobeneficiaries

such

as[the]

privatesector,

civilsociety,etc.”10%Bilateral

/

Multilateral

Agency

Respondent21QWhich

THREE

ofthefollowinggroups

shouldtheWBG

collaboratewith

more

inZimbabwe?

(Chooseno

more

than

3)(N=293)WBGasaDevelopmentPartnerin

Terms

ofCollaboration

with

StakeholdersTheWBG

received

thehighest

mean

ratings

foritscollaboration

with

other

donors

and

developmentpartners

inZimbabwe.7.1Otherdonorsand

developmentpartners*6.4Inaddition,

respondents

rated

theWBG’s

collaborationwith

other

donors,

civil

society,

and

theprivate

sector6.8Regionaldevelopmentbankssignificantly

higher

thisyear

ascompared

toFY20.6.6Civilsociety*5.8Of

note,

ratings

for

theWBG’s

collaboration

with

thenational

government

of

Zimbabwe

received

similarratings

toFY20.

Theseratings

were

lower

thanfor6.2Academia/thinktanks/researchinstitutionsseveral

other

keystakeholder

groups.FY23FY206.15.5Privatesector*Inyouropinion,what

isthemostimportantthingtheWorld

BankGroupcoulddoto