《商务礼仪》课件-日常仪态礼仪

商务礼仪日常仪态礼仪Dailymannersetiquette7PART1:Walkingpostureetiquette行姿礼仪Standardwalkingposture标准行姿1DailymannersetiquetteTheupperbodybasicallykeepsthestandardpostureofstandingHoldoutyourchestandtuckinyourabdomenKeepthewaistandbackstraightwhichseemsstraightandenergetic上身基本保持站立的标准姿势挺胸收腹腰背笔直人感觉挺拔有精神DailymannersetiquetteWhilewalkingThearmsarecenteredonthebody,swingbackandforthnaturallySwingforwardabout35degrees,swingbackabout15degrees,palmsfacingthebody在行走时两臂以身体为中心，前后自然摆动；前摆约35度，后摆约15度，手掌朝向身体DailymannersetiquetteLeanforwardslightlywhenstarting起步时身子稍向前倾Putyourweightontheforefoot重心落在前脚掌Thetiptoesextendrightahead脚尖向正前方伸出Straightenyourknees膝盖伸直DailymannersetiquetteBasicpoints基本要点Bodycoordination身体协调Moderatestride步幅适中GracefulpostureCalmpaceStablegait姿势优美步伐从容步态平稳UniformpaceWalkinginastraightline步速均匀走成直线DailymannersetiquetteStanduprightandmaintainbasicstandingposture直立，保持基本站姿Trainingofstandardwalkingposture标准行姿的训练2Swingarm摆臂DailymannersetiquetteDetermineapointtwopunchesfromthelowerabdomenWhilewalking,thehandsarehalfclenchedTheyallswingtowardsthispointalongtheobliquefrontdirectionThebigarmdrivesthesmallarm在距离小腹两拳处确定一个点行进时，两手呈半握拳状沿斜前方向均向此点摆动由大臂带动小臂Kneeextension展膝Dailymannersetiquette左脚跟起踵，脚尖不离地Lifttheleftheel,keeptoesonthegroundWhentheleftheelfalls,lifttherightheelatthesametimeWalkwithtwofeetalternating左脚跟落下时，右脚跟同时起踵两脚交替进行DailymannersetiquetteThelegwiththeheelraisedbenditsknees脚跟提起的腿屈膝Theotherleginsidethekneeforcetensestraight另一条腿膝部内侧用力绷直Keepyourkneestogetherandthecenterofyourbodytight两膝要靠拢，身体中心收紧Balance平衡Dailymannersetiquette用左右手轮流扶住PutasmallcushionorabookonyourheadwhenyouwalkHolditinturnwithyourleftandrighthands行走时，在头上放个小垫子或一本书DailymannersetiquetteAfteryouareabletocontrolthebalanceYoucanputdownyourhandsandpracticewalkingPayattentiontokeepingtheobjectsbalancedandnotfalling在能够掌握平衡之后再放下手进行行走练习注意保持物品平衡，不掉下来DailymannersetiquetteTohelpthebackandneckstandupright帮助背脊、脖子竖直Tohelptheupperbodydoesnotshakecasually上半身不随便摇晃Tohelpthewalkingposturebecomemoreelegantanddecent行走姿势更加优雅得体DailymannersetiquetteYourposition本人所处方位Walkingpostureondifferentoccasions不同场合的行姿3Escortandguidance陪同引导DailymannersetiquetteIfbothpartieswalksidebyside,Accompanyingandguidingpersonnelshouldbeontheleftside双方并排行走时陪同引导人员应居于左侧Dailymannersetiquette如双方单行行走时要居于左前方约一米左右的位置Ifbothpartieswalkinasingleline,AccompanyingandguidingpersonnelshouldbeaboutonemeterinfrontoftheleftDailymannersetiquetteThepersonwhoisaccompaniedisnotfamiliarwiththedirection被陪同人员不熟悉行进方向Youshouldwalkinfrontandontheoutside陪同人员应走在前面、走在外侧DailymannersetiquetteCoordinatedforwardspeed协调的行进速度Walkingspeedshouldbecoordinatedwitheachother陪同人员行走的速度要和对方相协调Notfastorslow不快不慢DailymannersetiquetteTimelycareandreminder及时的关照提醒Corners拐角Stairs楼梯Roughroads道路坎坷Poorlighting照明欠佳DailymannersetiquetteUsethecorrectposture采用正确的姿势Whenguidingtheotherpeopletowalk,facetothemandleandownslightly请对方往前走时，面向对方，稍微欠身DailymannersetiquetteWhentalkingtotheotherpersonoransweringquestionswhilewalking在行进中和对方交谈或答复提问时Turnyourheadandupperbodytothem把头部、上身转向对方showrespect尊重Takespeciallydesignatedstairs走专门指定的楼梯Spendlesstimeonthestairs减少在楼梯上的停留Goupanddownstairs上下楼梯Showcomity,forcourtesyandsecurity,letthemgofirst注意礼让，出于礼貌和安全考虑，可以让对方先走Walkbytherightside坚持“右上右下”Goupstairs,theaccompanyingpersonshouldwalkbehindtheguest上楼，陪同人员应该走在客人后面Godownstairs,theaccompanyingpersonshouldwalkinfrontoftheguest下楼，陪同人员应该走在客人前面DailymannersetiquetteInformfirst先通报Knockonthedoorgently轻轻叩门Inandoutoftheroom出入房门Ringthebell按铃DailymannersetiquetteIt'srashtogoinandoutsuddenlyornotsayingaword贸然出入或一声不吭，显得冒失Openandclosethedoorbyhand以手开关门DailymannersetiquetteBesuretoopenorclosethedoorbyhandwhenenteringorleavingthedoorWhenopeningandclosingthedoorItisbesttoopenthedoorandclosethedoorbackhandandalwaysfacetheotherparty出入房门务必要用手来开门或者关门开关房门时最好反手开门、反手关门，并且始终面向对方DailymannersetiquettePushwithelbow肘部顶Inappropriatebehavior不得体的做法ArchwithkneesAgainstwithbuttKickwithtiptoesBumpwithheel膝盖拱臀部撞脚尖踢脚跟蹬DailymannersetiquetteLastinandlastout后入后出Lettheothersgoinandouttheroomfirstandgoafterthem请对方先进门、先出门，自己后进门后出门Showyourpoliteness表示自己的礼貌DailymannersetiquetteHoldingthedoor出入拉门Keepingyourselfbehindorbesidethedoor使自己处于门后或门边tofacilitatetheentryandexitofothers方便别人进出Dailymannersetiquette在日常的商务活动中特别在陪同引导别人时需要在出入房门时为对方拉门或是推门IndailybusinessactivitiesEspeciallywhenaccompanyingandguidingothersYouneedtopullorpushthedoorfortheotherpartywhenenteringandleavingthedoorDailymannersetiquetteTaboosonwalkingposture行姿的禁忌4DailymannersetiquetteDon'tstoop,bowyourheadorstumblewhenwalkingTheywillgivepeopleafeelingofburnout走路时不要弯腰驼背、低头无神、步履蹒跚给人以倦怠的感觉DailymannersetiquetteDon'twalkaroundorswayyoursplayedfeetinformaloccasionssuchasbusinessoccasionsTheywillmakepeoplefellindecent不要在商务等正式场合踱着、晃着八字脚给人不雅之感Dailymannersetiquette不要在行走时将手插在口袋里、双臂相抱或双手背后给人留下漫不经心和傲慢的印象Don'twalkwithyourhandsinyourpockets,armscrossing,orhandsbehindthebackTheywillgivepeopletheimpressionofcarelessnessandarroganceDailymannersetiquetteSquatdowntopickupthingsortieshoesPART2:Squattingpostureetiquette蹲姿礼仪蹲下捡东西或者系鞋带时Standardsquattingposture标准蹲姿1尽量迅速、美观、大方，保持端庄的蹲姿Asquicklyaspossible,beautiful,generousmaintainasolemnsquatpostureDailymannersetiquetteWhenyoutakelowitemsorpickupdroppeditems取低处物品或拾取落地物品时Bendingthewaistandraisingthebuttocks不可采用弯腰翘臀的不雅姿势Squattingposture蹲姿Highandlowsidesquat高低侧式蹲姿Crosssquat交叉式蹲姿Highlowsquat高低式蹲姿Dailymannersetiquette女士高低侧式蹲姿Women'sHighandLowSideSquat下蹲时左脚在前，右脚稍后，两脚靠紧向下蹲Squatwithyourleftfootinfront,rightfootlater,squatdownwithyourfeetcloseDailymannersetiquette左脚全脚着地，小腿基本垂直于地面，右脚脚跟提起，脚掌着地Landingontheleftfoot,thecalfisbasicallyperpendiculartotheground,lifttherightheel,thesoleofthefootlandontheground女士高低侧式蹲姿Women'sHighandLowSideSquatDailymannersetiquette女士高低侧式蹲姿Women'sHighandLowSideSquatRightkneebelowleftkneeThemedialsideoftheleftkneeleansagainstthemedialsideoftheleftlowerleg右膝低于左膝左膝内侧靠于左小腿内侧DailymannersetiquetteToformapositionwheretheleftkneeishighandtherightkneeislowHipdown形成左膝高右膝低的姿势基本上以右腿支撑身体女士高低侧式蹲姿Women'sHighandLowSideSquatBasicallysupportthebodywithyourrightleg臀部向下Mencanleaveapropergapbetweentheirlegs男士两腿之间可留有适当的缝隙Womenshouldkeeptheirlegstogether女士则要两腿并紧Needtobemorecareful需要严加留意Qipao旗袍Shortskirt短裙Dailymannersetiquette女士交叉式蹲姿Women'sCrosssquat下蹲时右脚在前，左脚在后Squatwithyourrightfootinfrontandleftfootbehind右小腿垂直于地面，全脚着地TherightcalfisperpendiculartothegroundandtherightfoottouchthegroundentirelyDailymannersetiquette左腿在后方与右腿交叉重叠Theleftlegoverlapstherightlegintherear左膝由后面伸向右侧Theleftkneeextendsfromthebacktotheright左脚跟抬起脚掌着地Lifttheheelofyourleftfootandlandonthesole女士交叉式蹲姿Women'sCrosssquatDailymannersetiquette两腿前后靠紧Keepyourlegsbackandforthclose合力支撑身体Tosupportthebodytogether臀部向下Hipdown上身稍前倾Tiltyourupperbodyslightlyforward女士交叉式蹲姿Women'sCrosssquatDailymannersetiquetteMen'sHighlowsquat男士高低式蹲姿下蹲时一脚在前、一脚稍后Squatwithonefootinfrontandonefootlater两腿靠紧向下蹲Squatdownwithyourlegsclosetogether一脚全脚着地Onefoottouchesthegroundentirely小腿基本垂直于地面ThecalfisbasicallyperpendiculartothegroundDailymannersetiquetteMen'sHighlowsquat男士高低式蹲姿另一脚脚跟提起，脚掌着地Theheeloftheotherfootislifted

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