常用接待英文用语培训

常用接待英文用语培训-1、礼貌用语

CourtesyEnglish12、郎酒庄园点位名称

Outlets23、答谢英语

Thanksandanswer34、征询语

Consult45、指路

Askingandgivingdirections56、提醒用语

Remindingwords67、道歉

Apology78、告别

Farewell89、酒店部门名称Namesofthehotelsections9常用接待英文用语培训培训目标：会听与说十句最简单的基础英语句子11、礼貌用语

CourtesyEnglish1、礼貌用语

CourtesyEnglishGoodmorning/afternoon/evening,sir/madam.早上好/下午好/晚上好WelcometoourLangjiuEstate.欢迎光临郎酒庄园Haveagoodtime.祝您过得愉快Nicetomeetyou.很高兴见到您22、郎酒庄园点位名称

Outlets2、郎酒庄园点位名称

OutletsTianbaoCave.天宝洞DibaoCave.地宝洞RenheCave.仁和洞TheErlangLiquorStorehouseofLangjiuEstate/LangjiuJinzunCastle.金樽堡CaveImmortalCourtyard.洞仙别院DizhiPavilion.地之阁JingtianPlatform.敬天台JiugeSquare.酒歌广场ChineseLangValleyLightShow.中国郎·山谷光影秀33、答谢英语

Thanksandanswer3、答谢英语

ThanksandanswerThankyou.谢谢Youarewelcome.不用谢Iamatyourservice.我随时愿为您服务Itisverykindofyou.谢谢，您真客气Itismypleasure.非常高兴为您服务Thatisallright.没关系44、征询语

Consult4、征询语

ConsultCanIhelpyou?我能帮您什么忙吗？Whatisyoursuggestion?您有什么意见或建议吗？Excuseme,mayIhaveyourname,please?对不起，请问尊姓贵名？55、指路

Askingandgivingdirections5、指路

AskingandgivingdirectionsThisway,please.这边请Itisnextto……它紧靠着……Goupstairstothethirdfloor.往楼上走到三楼Coahead,andturntotheleft/right.往前面走，然后往左/右边拐Itisoppositethe……它在……对面Whereisthetoilet/washroom?Itisonthesecondfloor.在二楼Iwilltakeyouthere.我带您去请问洗手间在哪？5、指路

AskingandgivingdirectionsAfteryou,please.您先请66、提醒用语

Remindingwords6、提醒用语

Remindingwords01Watchyourstep.请走好02Becareful,please.请当心03Donotworry.不要担心04Takeiteasy.别紧张05Pleasedonotsmokehere.请别在此抽烟06Pleasedonotleaveanythingbehind.请别忘了您的东西77、道歉

Apology7、道歉

ApologyIamsorry.对不起Sorrytokeepyouwaiting.对不起，让您久等了Waitamoment,please.Iwillasksomebodytohandleit.请稍等，我去叫人来处理88、告别

Farewell8、告别

FarewellGoodbye.再见Seeyoulater.再见Goodnight.晚安Seeyoutomorrow.明天见Haveagood/nicetrip.旅途愉快Wishyouapleasantjourney.旅途愉快Goodluck.祝您好运Goodbyeandthanksforcoming.再见，多谢光临Goodbyeandhopetoseeyouagain.再见，欢迎下次再来8、告别

FarewellIamgladtoserveyou.很高兴能为您服务99、酒店部门名称Namesofthehotelsections9、酒店部门名称Namesofthehotelsections总经理办公室GeneralManager'soffice工程部EngineeringDepartment餐饮部FoodandbeverageDepartment保安部SecurityDepartment前厅部Frontoffice商务中心BusinessCenter客房部HouseKeepingDepartment酒吧Bar人力资源部HumanresourceDepartment收银处Cashier's娱乐部RecreationDepartment医务室In-houseDoctor中餐厅ChineseRestaurant西餐厅WesternRestaurant美容室BeautySalon书亭Bookstall1010、职位

Position10、职位

Position总经理GeneralManager副总经理AssistantGeneralManager1234567大堂副理DutyManager经理Manager主管Supervisor领班Captain客房服务员Attendant餐厅男服务员Waiter餐厅女服务员Waitress职员Clerk接线员Operator行李员Bellman司机Driver接待员Receptionist1111、数字

Number--基数序数11、数字

Number--基数序数01one-firsttwo-second02three-thirdfour-fourth03five-fifthsix-sixth04seven-seventheight-eighth05nine-ninthten-tenth1212、星期

Week12、星期

Week星期一Monday星期二Tuesday星期三Wednesday星期四Thursday星期五Friday星期六Saturday星期日Sunday1313、月份

Month13、月份

Month一月January二月February三月March1234四月April五月May六月June七月July八月August九月September十月October十一月November十二月December1414、季节

Seasons14、季节

Seasons春季Spring夏季Summer秋季Autumn冬季Winter1515、节日和庆祝日

FestivalandCelebration新年ChineseNewYear元旦NewYear'sDay春节SpringFestival复活节Easter感