管理组织学第九版清华大学出版社课后知识题目解析第12章

**Chapter12HumanResourceManagementTRUE/FALSEQUESTIONSWHYHUMANRESOURCEMANAGEMENTISIMPORTANT感谢阅读High-performanceworkpracticesarethosethatleadtohighindividualandhighorganizationalperformance.感谢阅读(True;moderate;p.323)High-performanceworkpracticesinvolveacommitmentbymanagementtoimprovetheknowledgeskillsandabilitiesoftheorganization’semployees,increasingemployeemotivation,andenhancingtheretentionofqualityemployees.感谢阅读(True;easy;p.323)THEHUMANRESOURCEMANAGEMENTPROCESS精品文档放心下载Thehumanresourcemanagement(HRM)processconsistsof10activitiesnecessaryforstaffingtheorganizationandsustaininghighemployeeperformance.感谢阅读(False;moderate;p.323)Alaborunionisanorganizationthatrepresentsworkersandseekstoprotecttheirinterests.感谢阅读(True;easy;p.323)IntheUnitedStates,nearly25percentofallworkersareunionized.谢谢阅读(False;moderate;pp.323-324)感谢阅读Affirmativeactionprogramsassurethatminoritiesaregivenequalopportunitiesintheworkplace.谢谢阅读(False;difficult;p.324)感谢阅读**Acommunityfiredepartmentcancategoricallydenyemploymenttoafirefighterapplicantwhoisconfinedtoawheelchair.精品文档放心下载(True;moderate;p.324)TheUnitedStateswillexperienceashortageof20millionworkersoverthenext10yearsaccordingtotheU.S.BureauofLaborStatistics.谢谢阅读(False;moderate;p.325)HUMANRESOURCEPLANNINGHumanresourceplanningcanbecondensedintotwosteps:assessingcurrenthumanresourcesandassessingandmeetingfutureresourceneeds.谢谢阅读(True;easy;p.326)**Jobdescriptionsfocusonthejob,whilejobspecificationsfocusontheperson.精品文档放心下载(True;easy;p.326)RECRUITMENTANDDECRUITMENT精品文档放心下载Onedisadvantagetoemployeereferralsasasourceofjobcandidatesisthatcandidatestendtobeminimallyskilled.感谢阅读(False;moderate;p.327)Firingandearlyretirementsaretwodecruitmentoptions.感谢阅读(True;moderate;p.328)SELECTIONAselectiondeviceisvalidifitmeasuresthesamethingconsistently.谢谢阅读(False;difficult;p.329)感谢阅读Agoodinterviewerwillminimizeanypriorknowledgeabouttheapplicants’background,experience,interests,testscores,orothercharacteristics.谢谢阅读(True;difficult;p.332)Referencechecksgenerallyprovideusefulinformationformostjobs.感谢阅读(False;moderate;p.332)Inarealisticjobpreview(RJP),anapplicantmightbetoldthattherearelimitedopportunitiestointeractwithpeersduringofficehoursandthatthelikelihoodforadvancementisslim.谢谢阅读(True;moderate;p.333)ORIENTATION**Therearethreetypesoforientation:workunitorientation,organizationorientation,andproceduralorientation.感谢阅读(False;moderate;p.334)TRAININGJobrotationistheimplementationoflateraltransfersallowingemployeestoworkatdifferentjobsinanorganization.精品文档放心下载(True;moderate;p.336)EMPLOYEEPERFORMANCEMANAGEMENT谢谢阅读Typesofperformanceappraisalmethodsincludewrittenessays,multipersoncomparisons,andgraphicratingscales.感谢阅读(True;easy;p.337)COMPENSATIONANDBENEFITSTheprimarydeterminantofanindividual’spayisjobperformance,notseniority.感谢阅读(True;difficult;p.340)Variablepaysystemsrewardemployeesforthejobskillsandcompetenciestheycandemonstrate.精品文档放心下载(False;moderate;p.340)CAREERDEVELOPMENTTheideaofincreasedpersonalresponsibilityforone’scareerhasbeendescribedasaboundarylesscareerinwhichindividualsdefinetheircareerprogression.精品文档放心下载(True;moderate;p.341)**CURRENTISSUESINHUMANRESOURCEMANAGEMENT精品文档放心下载Studiesfindthatdownsizingisasstressfulforthesurvivorsasitisforthevictims.精品文档放心下载(True;moderate;p.342)Althoughmostsexualharassmentcomplaintsarefiledagainstmen,thepercentageofchargesfiledagainstwomenhassteadilyrisenoverthepastdecade.谢谢阅读(True;moderate;p.344)Sexualharassmentisdefinedasanydesiredactionoractivityofasexualnaturethatexplicitlyaffectsanindividual’semployment,performance,orworkenvironment.感谢阅读(False;easy;p.344)Afirmcandolittletoprotectitselffromsexualharassmentclaims.Itisusuallyoneemployee’swordagainstanother’s.谢谢阅读(False;moderate;p.344)Theenvironmentintoday’sorganizationswithmixed-genderworkteamsandworkinglonghoursisundoubtedlycontributingtoanincreasednumberofworkplaceromances.精品文档放心下载(True;moderate;p.344)Worklifeconflictsarelessrelevantformaleandsingleemployeesastheyareformarriedandfemaleemployees.谢谢阅读(False;easy;p.346)Today’sprogressiveworkplacesprovideawiderangeofschedulingoptionsandbenefitsthatallowemployeesmoreflexibilityatworkandallowthemtobetterbalanceorintegratetheirworkandpersonallives.感谢阅读(True;easy;p.346)**Peoplewhopreferintegrationaremorelikelytorespondpositivelytooptionssuchasflextimeandpart-timehours.感谢阅读(False;moderate;p.347)MULTIPLE-CHOICEQUESTIONSForeachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.精品文档放心下载WHYHUMANRESOURCEMANAGEMENTISIMPORTANT感谢阅读Variousstudieshaveconcludedthatanorganization’shumanresourcescanbeasignificantsourceof_______________.精品文档放心下载competitiveadvantageproblemsformanagementfrustrationforemployeeshigh-performanceworkpractices感谢阅读(a;moderate;p.322)High-performanceworkpracticesarecharacterizedby____________.感谢阅读improvingknowledge,skills,andabilitiesofemployees感谢阅读allowingmanagerstoleadintheirownbeststyle感谢阅读allowingemployeestoloafonthejobaslongastheycanproduceaveragedailyproductionlevels精品文档放心下载decreasingemployees’motivation谢谢阅读(a;moderate;p.323)High-performanceworkpracticesincludesuchactivitiesas______________.谢谢阅读closedcommunicationcentralizeddecisionmaking感谢阅读firmjobassignmentsself-managedteams**(d;moderate;p.323)THEHUMANRESOURCEMANAGEMENTPROCESS谢谢阅读Thefirst_______________activitiesofthehumanresourcemanagement(HRM)processensurethatcompetentemployeesareidentifiedandselected.精品文档放心下载twothreefourfive(b;moderate;p.323)**ThefinalthreeactivitiesoftheHRMprocess_______________.谢谢阅读ensurethattheorganizationretainscompetentandhigh-performingemployees感谢阅读ensurethattheorganizationselectsandtrainscompetentemployees精品文档放心下载identifyfortheorganizationthebestcompensationpackagesforthenewhires精品文档放心下载provideemployeeswithup-to-dateknowledgeandskills精品文档放心下载(a;moderate;p.323)Laborunionsuse____________toprotecttherightsoftheirmembers.感谢阅读functionaloperationsnewproductdevelopmentcollectivebargainingprocess(c;easy;p.323)Inorganizations,_____________programsensurethatprotectedclassesareretainedandtheiropportunitiesaremaintained.谢谢阅读needs-basedanalysisfunctionalglobalhumanresourcemanagement感谢阅读affirmativeaction(d;moderate;p.324;AACSB:Diversity)精品文档放心下载Federallaws,thelargestenvironmentalfactorconstraininghumanresourceactivities,coversuchprocessesas_______________.精品文档放心下载choosingemployeestobehired感谢阅读directingwhocanbehired谢谢阅读selectingwhocanbefired感谢阅读selectingpayscales(b;moderate;p.324)**WhatU.S.actpermitsemployeesinorganizationswith50ormoreworkerstotakeupto12weeksofunpaidleaveeachyearforfamilyormedicalreasons?感谢阅读CivilRightsActof1991FairPayOvertimeInitiative感谢阅读FamilyandMedicalLeaveActof1993感谢阅读HealthInsurancePortabilityandAccountabilityActof1996谢谢阅读(c;easy;p.324)WhatU.S.actrequiresthatemployersdestroypersonalinformationaboutemployeesbeforediscardingitiftheyreceivedtheinformationfromthecreditreport?精品文档放心下载CivilRightsActof1991FairandAccurateCreditTransactionsAct感谢阅读PrivacyActWorkerAdjustmentandRetrainingNotificationAct谢谢阅读(b;moderate;p.325)By2010,morethanhalfofallworkersintheUnitedStateswillbe_______________.精品文档放心下载babyboomersGenYersover40retiring(c;moderate;p.325)HUMANRESOURCEPLANNINGThebeginningpointforanyhumanresourceplanningprocessistheexaminationofthecurrenthumanresourcestatusbymakinga_____________.精品文档放心下载strategicplanhumanresourceinventoryproductevaluationanalysisofcustomerdemands感谢阅读**(b;easy;p.326)Anassessmentthatdefinesthejobsandbehaviorsnecessarytoperformthejobisknownasa_____________.谢谢阅读jobdescriptionjobspecificationgoal-orientedjobdefinition精品文档放心下载jobanalysis(d;difficult;p.326)Jobanalysisisconcernedwithwhichofthefollowinghumanresourceplanningaspects?精品文档放心下载decidinghowwellsomeoneisperforminghisorherjob谢谢阅读whatbehaviorsarenecessarytoperformajob精品文档放心下载hiringsomeonetodoajob谢谢阅读estimatingpayonjoblevelinanorganization感谢阅读(b;easy;p.326)Awrittenstatementofwhatajobholderdoes,howitisdone,andwhyitisdoneisknownas_____________.谢谢阅读jobspecificationprocessdepartmentalization感谢阅读goal-orientedjobdefinition感谢阅读jobdescription(d;moderate;p.326)**Alistoftheminimumqualificationsorrequirementsneededbyanemployeetoperformajobisknownasa____________.精品文档放心下载jobanalysisjobdescriptionresponsibilityfactorlist感谢阅读jobspecification(d;moderate;p.326)RECRUITMENTANDDECRUITMENT感谢阅读Recruitmentistheprocessof_____________.感谢阅读hiringemployeesfromcompetitors精品文档放心下载locating,identifying,andattractingpotentialemployees谢谢阅读measuringthepressureinthelocallabormarket谢谢阅读hiringfromoutsidetheorganization谢谢阅读(b;difficult;p.327)Ifhumanresourceplanningshowsasurplusofemployees,managementmaywanttoreducetheorganization’sworkforcethrough______________.精品文档放心下载recruitmentdecruitmentexpansionjobbing(b;moderate;p.327)Asasourceofpotentialjobcandidates,_____________generatesthebestreferrals,becauseagoodreferralreflectsonthesourceoftherecommendation.谢谢阅读thecompanyWebsitetheInternetemployeereferralsprofessionalrecruitingorganizations精品文档放心下载**(c;moderate;p.327)While_____________reachesatremendousnumberofpeople,italsogeneratesmanyunqualifiedcandidatesforjobs.精品文档放心下载thecompanyWebsitetheInternetemployeereferralscollegerecruiting(b;moderate;p.327)**Whichofthefollowingisadisadvantageofrecruitingatcolleges?感谢阅读limitedsupplygeneratesmanyunqualifiedcandidates精品文档放心下载maynotincreaseworkforcediversity感谢阅读limitedtoentry-levelpositions谢谢阅读(d;easy;p.327)Asadecruitmentoption,____________areatemporaryinvoluntaryterminationthatcanlastfromafewweekstoseveralyears.感谢阅读layoffsattritionstransfersearlyretirements(a;moderate;p.328)Whichofthefollowingisnotanoptionfordecruitment?感谢阅读attritionreducedworkweeksearlyretirementsInternethiring(d;moderate;p.328)Whichofthefollowingdecruitmentmethodsisaccomplishedbynotfillingopeningscreatedbynormalretirements?谢谢阅读firinglayoffsattritionb.reducedworkweeks(c;moderate;p.328)SELECTION**Theselectionprocessis_______________.精品文档放心下载determiningwhoisbestforajob谢谢阅读notrelatedtoperformanceinthejob感谢阅读anexerciseinpredictiondetermininghowtobesttrainemployees感谢阅读(a;moderate;p.328)**____________istheprovenrelationshipbetweentheselectiondeviceandsomerelevantjobselectioncriterion.谢谢阅读ResponsibilityUnreliabilityReliabilityValidity(d;moderate;p.329)____________indicateshowconsistentaselectiondevicemeasuresacriterion.感谢阅读OperationalscoringQualificationReliabilityValidity(c;moderate;p.330)Whichofthefollowingisanexampleofselectiondevicereliability?谢谢阅读Anapplicant’sscoreonanintelligencetestpredictedhisorherjobperformance.谢谢阅读Asuperiorjobperformerwasgivenalowinterviewscorebyallfiveindependentinterviewers.精品文档放心下载Theintelligencetestsignificantlypredictedthejobperformanceof250jobapplicants.感谢阅读Aprotectedgroupindividualwasgivenalowselectionscoreandwasapoorjobperformer.谢谢阅读(b;difficult;p.330)Askingacandidateforanautomotivemechanic’spositiontodeconstructandreconstructpartofanenginemotorwouldbeanexampleofwhatkindofselectiondevice?精品文档放心下载spatialtestperformance-simulationtest感谢阅读**intelligencetestinterview(b;easy;p.330)______________involvespresentingapplicantswithaminiaturemodelofajobandhavingthemperformataskthatiscentraltothatjob.感谢阅读AninterviewAwrittentestAverticallyintegratedinterview感谢阅读Worksampling(d;difficult;p.330)Assessmentcentersarebestiftheyareusedtoselect______________.精品文档放心下载seniormanagementsemiskilledworkersroutineoperativesinthefirm精品文档放心下载unskilledworkers(a;moderate;p.330)Astrengthofusinganapplicationformasaselectiondeviceisthat______________.谢谢阅读relevantbiographicalfactsthatcanbeverifiedhavebeenshowntobevalidperformancemeasuresforsomejobs感谢阅读manyitemsonmostformsarevalidinselectinggoodemployees谢谢阅读theyaremoderatelyvalidpredictorsformanysemiskilledandunskilledlower-leveljobsinindustrialorganizations感谢阅读theyarereasonablygoodpredictorsforsupervisorypositions精品文档放心下载(a;difficult;p.331)Aweaknessofusingaperformance-simulationtestisthatitis____________.精品文档放心下载typicallyexpensivetocreateandadminister感谢阅读basedonjobanalysisdata感谢阅读**isnotaprovenpredictorofjobperformance感谢阅读subjecttopotentialbiases感谢阅读(a;moderate;p.331)Touseaphysicalexamasaselectiondevice,acompanymust____________.精品文档放心下载besurethephysicalrequirementsarevalidandthattheydonotdiscriminate精品文档放心下载haveaninsurancecarrierthatdoesnotrequirethetesting谢谢阅读provethatsupervisorsdonotneedphysicalabilitiestoperformtheirjobs精品文档放心下载provethatthetesthasnothingtodowithinsurance精品文档放心下载(a;difficult;p.331)Interviewsarevalidpredictorsofsuccessintheworkplaceif_____________.精品文档放心下载someillegalquestionsareasked精品文档放心下载questionsareunstructured感谢阅读questionsarestructuredtheyareshort(c;moderate;p.332)Agoodinterviewerwouldask____________.感谢阅读“Whattypeofworkhaveyoudonebefore?”精品文档放心下载“Doyouownyourownhome?”感谢阅读“Doyouhaveaphysicaldisabilitythatwouldpreventyoufromdoingthisjob?”谢谢阅读“Haveyoueverfiledaworkman’scompensationclaim?”感谢阅读(a;difficult;p.332)67.A(n)__________thatincludesbothpositiveandnegativeaspectsaboutthe joband精品文档放心下载thecompanyprovideshigherjobsatisfactionandlowerturnover.精品文档放心下载structuredinterviewunstructuredinterviewrealisticjobpreview**d.assessmentcenter(c;moderate;p.333)ORIENTATION______________familiarizestheemployeewiththegoalsoftheworkunit,clarifieshowhisorherjobcontributestotheunitgoals,andincludesanintroductiontohisorhernewco-workers.精品文档放心下载Organizationalorientation精品文档放心下载WorkunitorientationProceduralorientationAnassessmentcenter(b;easy;p.334)Successfulorientation,whetherformalorinformal,resultsinanoutsider-insidertransitionthat________________.谢谢阅读makesthenewmemberfeeluncomfortable感谢阅读helpsthenewmemberfeelfairlywelladjusted谢谢阅读lowersthelikelihoodofhighworkperformance感谢阅读increasestheprobabilityofasurpriseresignation谢谢阅读(b;easy;p.334)TRAININGIthasbeenestimatedthatthedollaramountspentbyU.S.firmsonformalcoursesandtrainingprogramsis_____________.谢谢阅读$553million$956million$31billion$51billion(d;easy;p.334)**Ifatrainingeventincludeslearningtobeabetterlistenerorlearningtointeracteffectivelywithteammembersandcustomers,itisattemptingtoteach_____________.感谢阅读technicalskillsinterpersonalskillsproblem-solvingskillsobservationalskills(b;difficult;p.335)Whattraditionaltrainingmethodinvolvesemployeesworkingwithanexperiencedworkerwhoprovidesinformation,support,andencouragement?谢谢阅读e-learningexperientialexercisesmentoringandcoachingon-the-jobtraining(c;moderate;p.336)Whattrainingmethodinvolvesemployeesparticipatinginroleplaying,simulations,orotherface-to-facetypesoftraining?谢谢阅读experientialexercisesjobrotationmentoringandcoachingon-the-jobtraining(a;moderate;p.336)WhattrainingmethodisInternet-basedlearningwhereemployeesparticipateinmultimediasimulationsorotherinteractivemodules?谢谢阅读CD-ROM/DVD/videotapes/audiotapes感谢阅读e-learningexperientialexercisesvideoconferencing/teleconferencing/satelliteTV谢谢阅读**(b;moderate;p.336;AACSB:Technology)精品文档放心下载Whatisconsideredatechnology-basedtrainingmethod?谢谢阅读classroomlecturesexperientialexercisesvideoconferencing/teleconferencing/satelliteTV谢谢阅读workbooks/manuals(c;easy;p.336;AACSB:Technology)谢谢阅读EMPLOYEEPERFORMANCEMANAGEMENT谢谢阅读_______________isaprocessofsettingstandardsandmeasuringemployeeperformancetoarriveatperformancestandards.感谢阅读TimeandmotionstudyBenchmarkingLegalinfluencearrangements谢谢阅读Aperformancemanagementsystem感谢阅读(d;difficult;p.337)Theuseof___________focusestheevaluator’sattentiononkeybehaviorsthatdistinguisheffectivefromineffectiveworkperformance.精品文档放心下载simpleanalysisjobanalysiscriticalincidentsgraphicratingscales(c;difficult;p.337)**Aperformanceappraisalmethodthatallowstheevaluatortorateemployeesonanincrementalscaleiscalleda____________.精品文档放心下载writtenessaycriticalincidentgraphicratingscalemultipersoncomparison(c;difficult;p.337)Aperformanceappraisalsystemthatcombinesagraphicratingscaleandacriticalincidentsystemintooneprocessisa(n)_______________.精品文档放心下载writtenessay360-degreefeedbackobjectivebehaviorallyanchoredratingscale精品文档放心下载(d;difficult;p.337)________________isaprocessusedtocompareone’sperformancewiththatofothers.谢谢阅读MultipersoncomparisonJobanalysisAcriticalincidentAgraphicratingscale(a;difficult;p.338)______________isoftenusedforappraisingmanagersandprofessionalemployees.感谢阅读ManagementbyobjectivesJobanalysisAcriticalincidentAgraphicratingscale(a;difficult;p.338)**Themostthoroughperformanceappraisalmethod,_____________,utilizesfeedbackfromsupervisors,employees,andcoworkers.感谢阅读managementbyobjectives360-degreefeedbackcriticalincidentsgraphicratingscales(b;difficult;p.338)**COMPENSATIONANDBENEFITSAnorganization’scompensationsystemhasbeenshowntohaveanimpactonits精品文档放心下载_______________.turnoverprofitsstrategicperformanceproductivity(c;difficult;p.339)Whatisnotafactorthatcaninfluencecompensationandbenefits?谢谢阅读appearanceandsexunionizationgeographicallocationlaborintensive(a;easy;p.339)Skill-basedpaysystemsrelyontheemployee’s_____________todefinehisorherpaycategory.感谢阅读jobtitlejobskillsjobperformancejobdescription(b;difficult;p.339)Whatpaysystemsseemtobemoresuccessfulinmanufacturingorganizationsthaninserviceorganizationsandorganizationspursuingtechnicalinnovations?感谢阅读skill-basedpaysystemstraditionalpaysystemsvariablepaysystemsincentivepaysystems**(a;moderate;pp.339-340)谢谢阅读CAREERDEVELOPMENTWhatisdefinedasthesequenceofpositionsheldbyapersonduringhisorherlifetime?精品文档放心下载jobcareerboundarylesscareerhigh-performanceworkpractices精品文档放心下载(b;easy;p.340)**Whatisacharacteristicofcareerdevelopmentprogramstoday?谢谢阅读Theyaretypicallydesignedtohelpemployeesadvancetheirworkliveswithinaspecificorganization.感谢阅读Thefocusofsuchprogramsistoprovideemployeestheinformation,assessment,andtrainingneededtohelpthemrealizetheircareergoals.感谢阅读Theyareawayfororganizationstoattractandretainhighlytalentedpeople.精品文档放心下载Theyhaveallbutdisappearedduetowidespreadorganizationalchanges.精品文档放心下载(d;moderate;p.340)Whatisasuggestionofferedforasuccessfulmanagementcareer?精品文档放心下载haveyourbosssupportyou精品文档放心下载developanetworkstayinyourfirstjobforatleastsevenyears感谢阅读takethefirstjobyou’reoffered谢谢阅读(b;easy;p.341)CURRENTISSUESINHUMANRESOURCEMANAGEMENT谢谢阅读__________________isthetermusedtodefineplannedeliminationofjobsinanorganization.精品文档放心下载DownsizingDecruitmentRecruitmentPlannedfiring(a;moderate;p.342)Whenanorganization_______________,itmayneedtoeliminatejobs.谢谢阅读isfacedwithincreasingmarketshare感谢阅读hasgrowntooslowlyhasbeenpoorlymanagedisconfrontedwithnewmanagement谢谢阅读**(c;moderate;p.342)Inprovidingassistancetoemployeesbeingdownsized,manyorganizationsoffersomeformof_______________.感谢阅读severancepayemployeetrainingorientationfamily-friendlybenefits(a;moderate;p.342)**Tohelpsurvivorsofdownsizingcopewiththeirnewstress,managersmightwantto感谢阅读____________.individuallycallemployeesintotheofficeintermittentlywiththosebeingdownsized感谢阅读offersomeformofseverancepay感谢阅读providejobsearchassistance谢谢阅读providecounselorsforemployeestotalkto谢谢阅读(d;moderate;p.342)Toimproveworkplacediversity,managersshould_______________.精品文档放心下载widentheirrecruitingnet谢谢阅读downsizehiremoreemployeereferrals谢谢阅读recruitmoreminoritycandidates精品文档放心下载(a;difficult;p.342;AACSB:Diversity)精品文档放心下载Whichofthefollowingstatementsistrueofcurrentsituationsinhumanresourcemanagement?感谢阅读Toimproveworkforcediversity,managersneedtonarrowtheirapproachtorecruiting.感谢阅读Onceadiversepoolofapplicantsisdefined,amanagerdoesnotneedtoaddressdiscriminationasaproblem.感谢阅读Recentresearchhasshownthatdiversitymakesmovingintoaworkforceharderforwomenandminorities.精品文档放心下载Someorganizationsareaggressivelypursuingdiversityefforts.精品文档放心下载(d;difficult;p.343;AACSB:Diversity)谢谢阅读About_______________Fortune500companieshavebeensuedforsexualharassment.谢谢阅读oneintenoneinfiveoneinthree**d.oneintwo(c;moderate;p.344)__________________createsanunpleasantworkenvironmentandunderminesworkers’abilitytoperformtheirjob.感谢阅读AworkplaceromanceDiversitySexualharassmentWork-familyimbalance(c;easy;p.344)Whentherearesexualharassmentclaimsagainstanorganization,thecourtswanttoknowwhethertheorganization_______________.感谢阅读knewabouttheallegedbehavior谢谢阅读educatedtheiremployeesonsexualharassmentmatters感谢阅读hadmechanismsavailabletomonitoremployees谢谢阅读ensuredthatnoretaliatoryactionsweretakenagainstapersonwhohasfiledthecharges感谢阅读(a;moderate;p.344)Whyareworkplaceromancespotentiallyproblematicfororganizations?谢谢阅读anincreasedwork-familylifeimbalance精品文档放心下载thepotentialforsexualharassmentaccusations精品文档放心下载flirtingonthejobaffectsproductivity精品文档放心下载couplestendtoactastheirownteam精品文档放心下载(b;moderate;p.345)Whatcanorganizationsdotoprotectthemselvesagainstworkplaceromances?谢谢阅读havemechanismsavailabletomonitoremployees谢谢阅读ensurethatnoretaliatoryactionsaretaken感谢阅读educateemployeesonthedangersofworkplaceromances谢谢阅读havesometypeofpolicyregardingworkplacedatingamongcoworkers精品文档放心下载**(d;moderate;p.345)“Family-friendlybenefits”commonlyincludeprogramslike_____________.精品文档放心下载healthinsuranceprogramshealthsavingsaccountstimeoffforschoolfunctions精品文档放心下载individualretirementaccounts精品文档放心下载(c;easy;p.346)Peoplewhoprefersegmentationaremorelikelytobesatisfiedandcommittedtotheirjobswhenofferedoptionssuchas_______________.谢谢阅读jobsharingcompany-sponsoredfamilypicnics谢谢阅读on-sitechildcaregymfacilities(a;moderate;p.347)Whatisnotonewaythatorganizationsarecontrollingtheirhealthcarecosts?感谢阅读passingonadditionalhealthcarecoststoemployees谢谢阅读firingthosewhorefusetoquitsmoking谢谢阅读providingopportunitiesforemployeestoleadhealthylifestyles感谢阅读eliminatinghealthinsurancefromtheirbenefitprograms感谢阅读(d;moderate;p.347)Manyreasonablysoundcompaniesnolongerprovide_______________.谢谢阅读healthinsurancefamily-friendlybenefitspensionplansstockoptions(c;moderate;p.347)**SCENARIOQUESTIONSForeachofthefollowing,choosetheanswerthatmostcompletelyanswersthe精品文档放心下载question.WHYHUMANRESOUCEMANAGEMENTISIMPORTANT感谢阅读HumanResourcePlanning(Scenario)谢谢阅读Steveishiredtomanagethehumanresourcesdepartmentofalocalmanufacturingcompany.Thiscompanyhasthereputationofbeingthefirm“whereyouworkuntilyoufindyournextjob.”Employeeturnoverishighandmoraleislow.Steveisdeterminedtochangethesituationandmaketheorganization’shumanresourcesacompetitiveadvantageandsourceofprideforthefirm.感谢阅读Stevebelievesthatachievingcompetitivesuccessinbusinesstodayrequiresthatmanagerschangehowtheythinkabouttheiremployeesandhowtheyviewtheworkrelationship.Hehopestoinitiateworkplaceprogramsgearedtowardimprovingorganizationalcommitmenttoimprovingtheknowledge,skills,andabilitiesofemployees,increasingemployeemotivation,andenhancingretentionofqualityemployees.Thesetraitshavebeenfoundtobeconsistentwith______________.精品文档放心下载employeeempowermenthigh-performanceworkpractices感谢阅读thehumanresourcesmanagementprocess谢谢阅读performanceappraisalmethods感谢阅读(b;moderate;p.323)THEHUMANRESOURCEMANAGEMENTPROCESS精品文档放心下载TheNewHire(Scenario)**Francesbeginshercareerworkinginthehumanresourcesdepartmentofamajorcorporation.Sheisaskedtohelpensurethattheorganizationisfollowingthefederalguidelinesforemployment.感谢阅读Francesreviewsthe______________guidelines,whichoutlinespracticesthatenhancetheemployment,upgrading,andretentionofprotectedgroups.感谢阅读employmentneed-basedfunctionalemploymentglobalhumanresourcemanagement精品文档放心下载affirmativeaction(d;difficult;p.324;AACSB:Diversity)谢谢阅读**HUMANRESOURCEPLANNINGHumanResourcePlanning(Scenario)感谢阅读Steveishiredtomanagethehumanresourcesdepartmentofalocalmanufacturingcompany.Thiscompanyhasthereputationofbeingthefirm“whereyouworkuntilyoufindyournextjob.”Employeeturnoverishighandmoraleislow.Steveisdeterminedtochangethesituationandmaketheorganization’shumanresourcesacompetitiveadvantageandsourceofprideforthefirm.感谢阅读Asoneofhisfirsttasks,Steve’sbossaskshimtodevelopadatabaseoftheeducation,specialcapabilities,andspecializedskillsofalltheemployees.Thisisknownasa______________.谢谢阅读simpledesignoftheorganization精品文档放心下载humanresourceinventorydivisionoflaborjobanalysis(b;moderate;p.326)Stevebelievesthatpartofthereasonforthehighturnoveristhatindividualjobsareverypoorlydefined.Employeesarenotsureofwhatisexpectedofthemandthatperformancestandardsareunequalbetweenregionsandfunctions.Steveconductsa_________foreachposition,definingallthejobsandbehaviorsnecessarytoperformthem.谢谢阅读jobdescriptionjob