剑桥商务英语初级模拟19(含详细解析)

Test2

READINGANDWRITING1hour30minutes

READING

PARTONE

Questions1-5

·Lookatquestions1-5.

·Ineachquestion,whichsentenceiscorrect?

·Foreachquestion,markoneletter(A,BorC)onyourAnswerSheet.

1.

A.tellthemanagerinadvance.

B.signthemanager'snoticeboard.

C.saywhatkindofeventtheyareplanning.

2.

A.whattimeofdayitis.B.howlongtheylast.C.wherethecallerlives.

3.

A.samplesofmaterial.

B.thelatestcatalogue.

C.acurrentpricelist.

4.

A.persuadingpeopletoconsiderstartingacareerintelesales.

B.instructingstafftogivethePersonneldepartmentup-to-datepaperwork.

C.informingpeopleoftheapplicationprocessforcertainvacancies.

5.

A.Torepairthemachine,followtheinstructionsinthebook.

B.Consultthebookfordetailsbeforeusingthismachine.

C.Ifthemachinedevelopsaproblem,reportitinthebook.

PARTTWO

·Lookatthelistbelow.Itshowsthecontentspagefromadirectoryofbusinessservices.

·Forquestions6-10,decidewhichsection(A-H)ofthedirectoryeachorganisationontheoppositepageshouldconsult.

·Foreachquestion,markoneletter(A-H)onyourAnswerSheet.

·Donotuseanylettermorethanonce.

BUSINESSSERVICES

ATranslationservices

BMapsandplans-paperandothermedia

CMultimedia-electronicpublishing

DMusicpublishing-CDs,audioandvideocassettes

EPlasticcards-creditcards,IDcards,etc.

FBusinesspublishing-corporatebrochures,documents,etc.

GDesignofpromotionalstickers,labelsandsigns

HTechnicalpublishing-productmanuals,etc.

6.Foresight,amanufacturerofaudioequipment,islaunchinganewrangeofCDplayersandneedsaccompanyinginstructionbooklets.

7.Reamplc,amanufacturerofcomputerhardware,wantsarestyledlogoforitsnewrangeoflaserprinters.

8.AFNmarketingconsultantshaspreparedareportforanorth-AfricanmusicpublisherandrequiresaversioninArabic.

9.SmartLtd,aplasticproductsmanufacturer,isplanningtoproduceahigh-qualityannualreportforitsshareholders.

10.Stride,acompanywhichmakesmapsandnoticesforpublicplaceslikeshoppingcentres,wantstoredesignitswebsite.

PARTTHREE

·Lookatthechartbelow.Itshowsthedomesticsales,foreignsalesandprofitlevelsofanelectronicsmanufacturingcompanyoveraten-monthperiod.

·Whichmonthdoeseachsentence(11-15)ontheoppositepagedescribe?

·Foreachsentence,markoneletter(A-H)onyourAnswerSheet.

·Donotuseanylettermorethanonce.

23.AccordingtoOliviaYost,whatdidshegainfromjobswapping7

A.experienceofamorestressfulworkingenvironment

B.theskillsrequiredtogainpromotion

C.anideaofthestricttimelimitsotherpeopleface

24.WhatotheradvantageofjobswappingdoesOliviaYostmention?

A.Companiesbenefitfromhavinganadaptableworkforce.

B.Stafflearnabouttheoverallorganisationoftheircompany.

C.Managersfindoutwhichemployeesaresuitableforwhichjobs.

25.WhatdoesSeanBradleysayaboutworkinginAustralia?

A.Hewassurprisedathowchallengingthejobwas.

B.Heenjoyedtheresponsibilitywhichthepositioninvolved.

C.Headaptedimmediatelytotheforeignworkingenvironment.

26HowdidSeanBradleybenefitfromhistimeattheSydneyoffice?

A.Ittaughthimvaluablecommunicationskills.

B.Itgavehimmoreconfidenceinhisownabilities.

C.Ithelpedhimtoprogressonhiscareerpath.

27Jobswappingraisesemployees'awarenessof

A.theneedtoimprovecertainskills.

B.thevalueofeffectiveon-the-jobtraining.

C.theimportanceofaflexibleapproachtowork.

28.Insomecases,jobswappingcanmakeemployees

A.unsureaboutapplyingforpromotion.

B.dissatisfiedwiththeirpresentsituation.

C.awaretheymightbeunsuitableforacolleague'sjob.

PARTSIX

·Readthejobadvertisementbelow.

·ChoosethecorrectwordtofilleachgapfromA,BorContheoppositepage.

·Foreachquestion(29-40),markoneletter(A,BorC)onyourAnswerSheet.

CustomerServiceCentreManagerWanted

It'snouseprovidingexcellentservicesifthepeoplethey'redesignedfordon'tknowaboutthem,oraren'tsurehowto(29)them.That'swhywe'reopeningaCustomerServiceCentreinJulywhichwillprovideamodelfor(30)moreunitsofthistype.TheCentrewillbeonabusyhighstreetsothateveryonecanseeit.

(31)themanager,you'llbethedrivingforcebehindthisnewventure.Towork(32)thisexcitingnewpost,youshouldhaveatleasttwoyears'managementexperienceincustomerservices.Yourabilitytothink(33)andyourknowledgeoflocalbusinesseswill(34)youtoplanandruntheoperationsoftheCentretothehigheststandardsand(35)budget.

(36)yourstrongleadershipskills,you'llensureahappyandopenenvironment(37)allyourpeoplecandevelop,andtheservice(38)isalwaysimproving.

Youwillneedtocommunicatewell,(39)withthoseworkingintheCentreandexternalcontacts,andyouwillberequiredto(40)excellentpresentationandnegotiationskills.

29.A.askB.requireC.obtain

30.A.manyB.lotC.few

31.A.AsB.LikeC.Even

32.A.forB.inC.by

33.A.aheadB.throughC.before

34.A.allowB.letC.make

35.A.atB.withinC.during

36.A.UsingB.UseC.Used

37.A.howB.whenC.where

38.A.provideB.providesC.provided

39.A.eachB.bothC.either

40.A.giveB.supplyC.demonstrate

PARTSEVEN

·Readtheadvertisementandthememobelow.

·Completetheformontheoppositepage.

·Writeawordorphrase(inCAPITALLETTERS)oranumberonlines41-45onyourAnswerSheet.

THEELECTRONICWHITEBOARD

madebyRigley-TurnerLimited

Keeparecordofyourwhiteboardnoteswithoutanyeffort:pushabuttonatthebaseoftheboardandacopyisprintedoutwithinseconds.Thenewportableversionislighterthananotebookcomputer,andfitsinthebootofacar.

Type:

Portablesize$985.00

Meetingroomsize$870.00

Desksize$750.00

OnlyavailablethroughtheSalesdepartmentofyourlocalagent.

Contact:RightwaySupplies

POBox2059

SapientCommunicationsLimited

MEMO

To:LauraWells

From:SandraCooke

Date:26March2004

Subject:ElectronicWhiteboard

Laura,theselookusefulforusinQualityControl.I'dreallyliketheportable,butwe'dbetteraskforthecheapestone.Ineeditby10thofnextmonthforthepresentationon15th.CanyoufilloutarequestforminmynameandgetittothePurchasingdepartment?

WRITING

PARTONE

·YouwouldliketoattendasalesconferenceinNewYorknextmonth,butyourdepartmentistryingtoreduceexpenses.

·Writeanemailtoyourmanager,RossCarpenter:

·askinghimtoallowyoutogototheconference

·explainingwhyyouthinkyoushouldgo

·suggestinghowyoucouldreducethecostofthetrip.

·Write30-40wordsonyourAnswerSheet.

PARTTWO

·ReadpartofaletterbelowfromJamesFrench,alocalpublisher.

Wearepreparingadirectoryofinformationaboutbusinessesinthearea.Woulditbepossibletoarrangeaconvenienttimetointerviewyouaboutyourcompany?

Couldyouletmeknowassoonaspossiblewhatyourcompany'smajoractivitiesare,tohelpinplanningtheorganisationofthedirectory?

·WritealettertoJamesFrench:

·agreeingtohisrequestforaninterview

·givingdetailsofwhatyourcompanydoes

·sayingwhyyouwouldlikeyourcompanyincludedinthedirectory

·askingwhenthedirectorywillbepublished.·Write60-80wordsonyourAnswerSheet.

·Donotincludeanypostaladdresses.

DearMrFrench

LISTENINGApproximately40minutes(including10minutes'transfertime)

PARTONE

·Forquestions1-8youwillheareightshortrecordings.

·Foreachquestion,markoneletter(A,BorC)forthecorrectanswer.

·Afteryouhavelistenedonce,replayeachrecording.

1.Whatinterestratedidtheman'sinvestmentreceivethisyear?

2.Whichaspectofcompanypolicyarestaffunhappyabout?

A.promotion

B.salaries

C.training

3.Howdoesthemanfeelaboutmovingoffices?

A.confident

B.anxious

C.disappointed

4.WhichgraphshowsprofitsatAJB?

5.Whatpercentageofthewoman'sMBAfeeswillthecompanypay?

A.50%

B.35%

C.25%

6.WhereistheGNZCommunicationsstand?

7.Whattimedoesthemanexpecttoarriveatthemeeting?

8.Whichchartshowsthecompany'scurrentincomebycountry?

PARTTWO

·Lookatthenotesbelow.

·Someinformationismissing.

·Youwillhearamangivingsomeinformationaboutaconference.

·Foreachquestion(9-15),fillinthemissinginformationinthenumberedspaceusingaword,numbersorletters.

·Afteryouhavelistenedonce,replaytherecording.

PARTTHREE

·LookatthenotesaboutthecareerofStevenJackson.

·Someinformationismissing.

·YouwillhearpartofapresentationgivenbyStevenJacksonataninterview.

·Foreachquestion(16-22),fillinthemissinginformationinthenumberedspaceusingoneortwowords.

·Afteryouhavelistenedonce,replaytherecording.

PARTFOUR

·YouwillhearadiscussionbetweenJames,theGeneralManager,andSarah,theOfficeManager,ofacompany.

·Foreachquestion(23-30),markoneletter(A,BorC)forthecorrectanswer.

·Afteryouhavelistenedonce,replaytherecording.

23.WhatisJamesmostinterestedindiscussing?

A.computersystems

B.staffperformance

C.flexibleworkinghours

24.JamessaysthatPeterJoneshasproduced

A.hisreportslate.

B.onlyonereport.

C.veryshortreports.

25.JamesandSarahdiscussorganisingaworkshopon

A.teambuilding.

B.costcutting.

C.timemanagement.

26.InMarch,thecompanyisgoingto

A.installnewcomputersoftware.

B.startusingnewcomputersoftware.

C.testthenewcomputersoftware.

27.Wherewillstaffdothecomputercourse?

A.atthetrainingcentre

B.onsite

C.inthecollege

28.TheAccountsdepartmentwillmovetothe

A.firstfloor.

B.secondfloor.

C.thirdfloor.

29.AccordingtoSarah,therearestillproblemsintheAccountsdepartmentwith

A.thefaxmachine.

B.theprinters.

C.thephotocopier.

30.WhatwillJamesandSarahdiscussattheirnextmeeting?

A.theHealthandSafetyreport

B.theprogrammefortheFrenchclients

C.theappointmentofanewPA

SPEAKING12minutes

SAMPLESPEAKINGTASKS

PARTONE

Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfandexpresspersonalopinions.

PARTTWO

Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthetwobelowandthentalkforaboutoneminute.Youhaveoneminutetoprepareyourideas.

PARTTHREE

Inthispartofthetest,theexaminerreadsoutascenarioandgivesyousomepromptmaterialintheformofpicturesorwords.Youhave30secondstolookatthetaskprompt,anexampleofwhichisbelow,andthenabouttwominutestodiscussthescenariowithyourpartner.Afterthat,theexaminerwillaskyoumorequestionsrelatedtothetopic.

Fortwoorthreecandidates

Scenario

*threeminutesforgroupsofthreecandidates.

Promptmaterial

ForeignSalesTrip

MrsDaSilvaMrPerezMsYamada

Timewithcompany:25years14years1year

ForeignLanguages:goodEnglish,goodEnglishgoodEnglish

SpanishandandFrenchandbasic

GermanKorean

SalesExperience:15yearsathome10yearsinhome2salestrips

andoverseasmarketabroad

PersonalQualities:notveryconfidentgoodteamleaderexcellent

whenworkingcommunication

aloneskills

Follow-onquestions

·Howimportantdoyouthinkitistospeakthelanguageofthepeopleyouaresellingto?(Why?/Whynot?)

·Whatspecialqualitiesdoyouthinkagoodsalespersonneeds?(Why?/Whynot?)

·Doyouthinkit'sbettertosendonepersonorateamofpeopleonasalestrip?(Why?/Whynot?)

·Doyouthinksalespeopleshouldbeallowedtotaketheirfamilieswiththemonforeigntrips?(Why?/Whynot?)

·Whatproblemsdoyouthinktherecouldbewhensellingproductsinanothercountry?(Why?/Whynot?)

答案

Test2Reading

Part1

1.A2.B3.A4.C5.C

Part2

6.H7.G8.A9.F10.C

Part3

11.C12.H13.B14.G15.F

Part4

16.B17.C18.A19.B20.B

21.C22.A

Part5

23.C24.B25.B26.C27.A

28.C

Part6

29.C30.A31.A32.B33.A

34.A35.B36.A37.C38.C

39.B40.C

Part7

41.(MRS,MS,ETC.)SANDRACOOKE

42.QUALITYCONTROL

(DEPT/DEPARTMENT)

43.DESK(SIZE)

44.RIGHTWAYSUPPLIES(POBOX2059)

45.10(TH)APRIL(2004)/10/04(/04)

Test2Writing

Part1

SampleA

Couldyouallowmetogototheconference,please.Iamveryinterestinginsalesanditshouldbeanadvantageformycareer.Ifyouagree,Icouldgobycarwithmycolleaguetoreducethecost.Thanks

Band4

Althoughthisresponseachievesthethreecontentpoints,thereaderwouldbeunsurewhichconferenceisbeingreferredto.

SampleB

DearMrCarpenter,

IwouldlikerequiredyouattentiononthesaleconferenceinNewYorknextmonth.InfactIthinkIcouldmeetingowncustomersandmakediscoverthenewtechnologiesofthelaboratory.

Iknowyouareduceofcostpolicy,butifItakeaoldcharterandIstayoneday-inordertotwodaysandthatIlaunchasandwich.

Band2

Allthecontentpointsareattempted,andachievedtosomeextent,butoverallthemessageisinadequate.

Part2

SampleC

DearMrFrench,

Iamwritingtothankyouforyourletterandfortheinterestingopportunityofpublicityyouareofferingtoourcompany.Therefore,Iwillbepleasedtomeetyouforaninterview.WouldThursday10thAprilat10ambeconvenientforyou?

Thecompanyoperatesinthefashionmarketandourmainactivityisproducinghighqualitywomentrousers.

Iwouldbeverygratefulifyoucouldinformmewhenthedirectorywillbepublished.

Ilookforwardtohearingfromyouinthenearfuture.

Yourssincerely,

Band5

Allthecontentpointsareachievedinthisresponse,whichiswritteninanappropriateregisterandformat,anddisplaysconfidentcontrolandagoodrangeoflanguage.

SampleD

DearMrFrench,

Iamwritingyouthislettertomakeanappointmentforaninterviewwithyou.InthisinterviewIamgoingtopresentmycompanyandIamgoingtogiveyoudetailsfortheorganisationofyourcompany.

Ourcompanyhavemanyideastoredrucelineofworkinothercompanyforredrucingmoney.Pleasefindenclosedtheagendaofmycompanyandfeelfreeifyouhaveanyquestions.

Iamlookingforwardtohearingfromyouwithappointmentfortheinterview.

Yourtruly

Band1

Thetaskhasbeenmisunderstoodandmuchofthisresponseisthereforeirrelevant.Onlythefirstcontentpointhasbeenachieved.

Test2Listening

Part1

1.A2.C3.A4.B5.B6.B.

7.C8.B

Part2

9.25(TH)

10.INTERNATIONAL

11.535

12.DAUGHTON

13.10.30(AM)

14.(￡)325

15.0144377

Part3

16.RESEARCHMANAGER

17.BUILDINGEQUIPMENT

18.STANDARDCONSTRUCTION

19.CHEMISTRY

20.MARKETINGASSISTANT

21.FRENCH(AND)SPANISH

22.DECEMBER/DEC

Part4

23.B24.A25.C26.B27.C

28.B29.A30.B

Tapescript

ListeningTest2

1.Man:I'dlikesomeadviceaboutmyinvestmentinLawsons.Iwashopingforfivepercentbutitdidn'tevenrepeatlastyear'sfourpointfivepercent.

Woman:Well,fourpercent'snotallthatbadthewaythingsareatthemoment.Alotofcompaniesaregivingfarless.

2.Woman:Staffareveryunhappyaboutourchangesinpolicyonthis.

Man:Well,thingsaren'tallbad.They'vejusthadapayrise.

Woman:Buttheyalwayssawstaffdevelopmentasessentialfortheirjobs,especiallythosewho'reapplyingforhigherpositionsinthecompany.

Man:We'restartingvariouscoursesassoonasthebudgetallows.Don'ttheyknowthat?

3.Man:We'rerelocatingduringtheweekstartingJulythetwelfth.

Woman:That'sgoingtobeabittight,isn'tit,Paul?

Man:We'llalljusthavetomakesurewe'vegotagoodplanandinformeveryonewellinadvance.

Woman:That'seasiersaidthandone.

Man:It'llbefine-don'tworry.

4.Man:TheprofitsforAJBlookratherdisappointing,don'tthey?

Woman:You'reright.TheproblemsreallystartedwhenBaileysopenedupintheUKearlierthisyear.Whatdoyouthinkwillhappennextyear?

Man:Well,theforecastwasgooduntilthesefigureswereannounced.Butpredictionsaremuchlesspositivenow.

5.Woman:I'dliketoknowaboutthecompany'seducationalawardsforMBAcourses.Ihaveheardyouusuallypayfiftypercent.

Man:Thatisforstaffwithoverfiveyears'service.Staffwhohavebeenwithusfortwotofiveyears,asinyourcase,getthirty-fivepercent,whilethosewithlessthantwoyears'servicegettwenty-fivepercent.

Woman:Isee.Thankyou.

6.Woman:Iwonderifyoucouldhelpme.I'mlookingfortheGNZCommunicationsstand.Isitonthisfloor?

Man:Yes.Golefthere,pasttheHomesTwoThousandandTwentyexhibition.Turnrightafterthecaf6,walkstraightaheadandyou'llseeGNZonyourleft,oppositeSmartSystems-nearthelifts.

Woman:Thankyou.

7.Man:HelloLiz.It'sMark.I'mstillattheairport.Theplane'sdelayed.IwassupposedtobeatthemeetingattwelvethirtybutI'mprobablynotgoingtomakeituntilthirteenthirty.Wearenotscheduledtotakeoffforanotherhouryet,sowon'tlandtillelevenforty-fiveattheearliest.

Woman:Don'tworry.I'llsendyourapologies.

8.Man:Thesalesfigureslookverygood.

Woman:Yes,Germanyhasdoneverywellagainwithsalesuptoelevenmillionpounds.ButtheoverallincreasewaslargelyduetoexcellentsalesinItalyandGreece.We'dforecastelevenmillionforItalybut,infact,theyovertookGermany,almostreachingthirteenmillion,whileGreeksaleswereupbyoverthreemilliontoeightmillion.

PartFour:Questions9to15

Man:That'sinteresting.

Woman:SmartTargetMarketingDivision.SarahMarksspeaking.

Man:Hello,myname'sTimAdams.I'mcallingtoletyouknowaboutthisyear'sGlobalNetConferencenextmonthfromthetwenty-fifthtothetwenty-seventhofNovember.

Woman:Ohyes.ItwasattheUniversityConferenceCentrelastyear,wasn'tit?

Man:That'sright.Thisyearit'sonattheInternationalConferenceCentre.It'smuchbiggerthisyear,yousee.

Woman:Willtherebemoreseminars,then?

Man:Moreofeverything.Fivehundredandthirty-fiveexhibitorsandoveronehundredandfiftyfreeseminars.Wehavesomereallyexcitingguestspeakersthistime.

Woman:Ohyes.Suchas?

Man:Well,MikeDaughton,DirectorofInfoSoftUK,willgivetheopeningpresentation.

Woman:MikeDalton?

Man:No,Daughton,D-A-U-G-H-T-O-N.

Woman:Oh,ofcourse.Thatshouldbeinteresting.Whattimearetheseminarson?

Man:Theconferencecentreisopenfromninethirtytosixthirtyandtheseminarsrunfromtenthirtytofivethirty.Alltheseminarsarelistedintheprogramme.

Woman:Andhowmucharethetickets?

Man:Ifyoubooknowit'llbethreehundredandtwenty-fivepounds.Otherwise,it'llbeonehundredandtwenty-fivepoundsperdayonthedoor.

Woman:HowcanIregister?

Man:Youcaneitherregisteronlineorcallthebookingofficeon0-1-double-4-3-double-7.

Woman:Great.Thanksforyourcall.

PartFour.Questions16to22

Man:Ihavealwaysenjoyedworkinginmarketingandresearch,andIthinkIhavegainedaverygoodknowledgeoftheskillsnecessarytodoajobeffectively.Atthemoment,I'mworkingasaResearchManager.Energyandideasareveryimportant,andinmypresentemploymentI'veshownthatIhavethesequalities.ThecompanydealsintheproductionofbuildingequipmentandI'vebeenwiththemforfiveyearsnow.I'msureyouhaveheardofmypresentcompany,StandardConstruction.Mypositioninvolvesfindingoutaboutthelatestscientificdevelopments.IhaveagoodacademicbackgroundinthisfieldandgraduatedinChemistryfromLondonUniversityfourteenyearsago.

OnethingIparticularlyenjoyaboutmypresentjobistravelling,mainlyinEuropeandtheUnitedStates.Imeetrepresentativesofothercompaniesanddiscussnewideasfortheuseofnewmaterialsinconstruction.It'sveryimportanttoknowwhatishappeninginothercountrieslikeGermanyandFrance.

Beforethis,IwasMarketingAssistantforaSpanishplasticscompanyforfouryears.Myknowledgeofdifferentlanguagesandcultureshasbeenagreatadvantage,andIplantolearnGermanaswell.Atthemoment,IregularlydobusinessinFrenchandSpanish,andtravelwidelyinEuropeincludingfrequentvisitstoSwedenandHolland,wheremybusinessisalldoneinEnglish.

Iplantoleavemypresentjobbeforetheendoftheyear.ThereareseveralprojectsIhavetofinishinOctoberandNovember.IfIwereofferedaposthereIwouldbeavailabletobegininDecember.

Iwanttoworkforacompanythathasambitionstobeaworldleaderinitsfield,whichiswhyI'mapplyingforthisposition.

PartFour.Questions23to30

Man:Comein,Sarah.

Woman:Thanks.

Man:Right.Weneedtodiscusssomeoftheissuesraisedatthelastmeetingwithyourdepartment.

Woman:Yes,therewerealotofquestionsaboutcomputersystemsandflexibleworkinghours.

Man:We'lltalkaboutcomputersystemsinaminute,butIthinkwecanleaveflexibleworkinghoursforthetimebeing.WhatI'mreallyveryconcernedaboutatthemoment,though,ishowsomestaffareworking.I'mnotatallhappywithhowlongit'stakingforsomereportsonvisitstocomein.PeterJones,forinstance,hasn'tproducedasinglereportontime.Thelast,onhisvisittoBerlinwastwoweekslate.It'snotasthoughthey'relongreports-theyshouldonlytakeashorttimetowrite.

Woman:I'llcertainlywarnPeteraboutgettingreportsinmorequicklybutitreallycomesdowntoaquestionofstafftraining.Ithinkweneedtodosomeworkshopsontimemanagement.

Man:Iagree,butgettingconsultantsintodothetrainingco