Lesson-9-Business-Meetings商务英语-商务会议

Lesson-9-Business-Meetings商务英语-商务会议第一页，共29页。Howdoyouusuallyholdameeting?第一页第二页，共29页。MainPoints1.Types&Purposes

类型和目的2.Procedure

步骤3.UsefulExpressions

表达4.TipstoOrganizethePerfectBusinessMeeting

建议第二页第三页，共29页。1.Types&PurposeInformation-giving

信息给予Problem-solving

解决问题Brainstorming

头脑风暴Decision-making决策Profits盈利Execution

执行Administration管理MutualunderstandingProductdevelopmentetc.第三页第四页，共29页。2.ProcedurePreparation

准备Opening

开场Duringthemeeting

会议Closing

结尾WritingMinutesoftheMeeting

会议记录第四页第五页，共29页。Makeitclearwhatthethemeofthemeetingis.

Makeitclearwhenandwherethemeetingwillbeheld.Givenoticetotheparticipantsbymemo,phoneorletter.

sotheparticipantscanwellprepareforthemeetingbeforehandPreparation第五页第六页，共29页。Invitation(e-mailorphonecall)e.g.E-mail

Subject：SalesMeetingBeijing11July2007；Reason:Weneedtofinalizethenextproductlaunch（产品发布）.Suggestion:WeshouldhaveameetingbeforetheShanghaifair（交易会）inJuly.HowaboutJune21?Options:Ifthedatementionedisn’tpossibleforyou,pleasesuggestanalternative（替代选择）inthatweek.第六页第七页，共29页。e.g.

Thankyoufortheemail.I’llgotoyourofficetodiscusstheissueat3o’clockonJune21st.

Thankfortheinvitation,butI’mafraidIwon’tbeinonFriday.Howevermycolleague（同事）Liwillstandinforme.第七页第八页，共29页。Phonecall:considerate（体贴的，周到的）&politee.g.Couldweschedule（安排）atimetomeetnextweek?询问对方是否有意开会Howaboutsometimeafterlunch?建议会议时间SeeyouonMondayat7.确认开会日期和时间

Sure,noproblem.ShallwesayThursdayatten?I’mafraidIhaveanotherappointmentthen.Right,sowe’llmeetFridayatten,then,atyouroffice.第八页第九页，共29页。OpeningStarting开头Welcoming欢迎Introducing介绍Statingpurpose/aims/objectives说明意图Settingtheagenda确定议程Timing定时Definingroles

选定角色第九页第十页，共29页。Right,let’sbegin.(Starting)It’sapleasuretowelcome…(Welcoming)I’dliketointroduce…(Introducing)Therearethreeitemsontheagenda.(Settingtheagenda)Mary,couldyoutaketheminute?(Definingroles)Kelvin,Iwonderedifyou’dliketotellussomethingabout…?(Definingroles)Thepurposeofthismeetingisto…(Statingpurpose/aims/objectives)Iwouldliketofinishby10o’clock.(Timing)第十页第十一页，共29页。Meetinginsideacompanye.g.CanIhaveyourattention?I‘dliketogetthingsunderway（正式开始）.

OK,everybody,weseemtobecomplete（完整的）.Canwegetstarted?Meetingwithclientse.g.OK,ifyoulike,wecanstartnow.Internationalmeetinge.g.Sincethemajority（大部分）oftherequirednumberispresent,themeetingisformallydeclared（宣布）tobeconvened（召开）.第十一页第十二页，共29页。Settheobjective（目标）e.g.Thepurposeofthisplenarysession（全体大会）istomakeageneralreview（总复习）ofouractivitiesduringthispastyear,andtopropose（提出）newplansforactivitiesduringthecomingyear.Timinge.g.We’vescheduled（计划）oneandahalfhoursforthemeeting.第十二页第十三页，共29页。第十三页第十四页，共29页。DuringtheMeetingA.AgreeingB.Gettingtheparticipants（参与者）’attentionC.CommentingD.DisagreeingE.GivingopinionsF.Requestinginformation（请求信息）G.Clarifying（澄清）H.Askingforopinions第十四页第十五页，共29页。TypicalExampleMr.Yang:

NowI‘dliketogetthingsunderway(gettheparticipants’attention).Themaintopicontoday’sagendaisthedevelopmentofaU.S.salesstrategyforthenewEBP.（今天会议的主题是新开发产品EBP在美国的销售策略。）I‘dliketohearanyandallofyourideas.Mr.Wallace,couldyoustarttheballrolling（开始发言）?(askforopinions)Mr.Wallace:

Yes.IthinkoneofthemaincausesofthepoorU.S.salesoftheoriginalEBPwasouradvertisingstrategy.(giveopinions)Inmyopinion,weshouldputthenewproductintomarketassoonaspossible.第十五页第十六页，共29页。Mr.Ivans:Ican‘tagreewithyou(disagree),becauseweusedthesameagencyforboththeJapaneseandU.Scampaigns（活动）,andthecampaignswereverysimilar,buttheresponsewas40%higherinJapan(clarify,requestinformation).Mr.Wallace:I‘lltellyouwhatIthinkthetroubleis.Theyusedvisualsandmusictoconveyanoverallimage,butdidnotsaymuchabouttheproduct.Japaneseareaccustomedto（习惯于）thistypeofadvertising,butAmericanstendtowantmoreinformationfromads.(giveopinion,comment)Mr.Ivans:Well,Itsoundsreasonable.Iunderstandyourpointofview.(agree)第十六页第十七页，共29页。Mr.Wallace:AndIthinkthehistorical（历史的）andcultural（文化）basisforthisdifferenceinadvertisingisthat...Mr.Yang:CanIjustcomeinhere?（我能插句话吗）

Thisisinteresting,butlet'sgetbacktothemainissue.Mr.Yang:Right,thatjustaboutcoversit.Let‘sadjourn（休会）

themeeting.第十七页第十八页，共29页。ClosingaMeetingSummarizing:e.g.

·Theopinionspresentedsofarmaybesummarizedasfollows:…目前为止，意见小结如下：

·Inconclusion,ladiesandgentlemen,Iwouldpointoutthat,althoughwehavemadegratifyingprogress,manystillremaintobedone.总之，女士们、先生们，我要指出的是，虽然我们已经取得了令人满意的进步，但还有很多事要做。

·ThismeetinghasbeenanimportantonebutIamsurethatyouallrecognizethatourrealworkhasjustbegun.本次会议是一次非常重要的会议，但我肯定你们大家意识到我们真正的工作才刚刚开始。第十八页第十九页，共29页。

·AsChairman,Iwouldliketothankyouforattendingandtocongratulateyouonthefactthatwehavecompletedalloftheitemsonouragenda.作为主席，我感谢您的参与，我们完成了议事日程上所有的项目，并因此而祝贺您。

·Thankyouallforattending/coming.感谢各位的光临。

·Ihopetoseeyouagain.我希望再次见您。

·Let'scallitaday.让我们到此结束吧。第十九页第二十页，共29页。WritingMinutesoftheMeetingBriefLoyalMINUTESOFTHEDIRECTORS’MEETINGHOLIDAYNOTICEDate:____Place:ThemeetingroomofthecompanyPresent:...1.ReportThenoticeofconvening（召开）thismeetingandthemanager’sreportonthestateofbusinessofthecompanywasreadbythesecretary.2.Resolution（决议）Withtheconsent（同意）ofthemeeting,thechairmanmadeaspeechandproposedthatagoldmetalbegiventoMr.Zhangasarewardforhisindustrious（勤勉的）andsuccessfulserviceinthepast2years.Mr.Zhangsecondedthemotion(附议),whichwasthenputtothemeetingandcarriedunanimously（全体一致地）.…Signature:____Date:____第二十页第二十一页，共29页。UsefulExpressionsRunningaMeeting主持会议Thefollowingphrasesareusedtoconduct（主持）ameeting.Thesephrasesareusefulifyouarecalledontoconductameeting.第二十一页第二十二页，共29页。温和地表示同意：IguessIseewhatyoumean.表示非常赞同：Absolutely.Ithinkthat’safantasticidea.表示同意：Ithinkyou’reright.表示反对：I’mafraidIcan’tagreewithyouthere.提出建设性的意见：Whydon’twe…?展示幻灯片用语：Allowus,then,atthispointtopresentsomeslides.读报告的开场用语：Mypaperisaliteraturereview.提问用语：MayIaskaquestion?Thisisanextremelydifficultquestiontoanswer.表示原因的用语：Theageoftheproductwasacontributory（有利的）factorintheaccident.预计结果用语：Wecananticipatethefollowingconsequences:…表示需要考虑：Letusfocusourattentionon…举例用语：Here,Iamjustshowingyouafewexamplesof…第二十二页第二十三页，共29页。TipstoOrganizeAPerfectBusinessMeetingEnsureAppropriateParticipantsattheMeeting.Postponethemeetingratherthanholdingameetingwithoutcriticalstaffmembers.

为了提高会议决策效率，需要确保会议关键人员到场。2.InvolveEachParticipantinActions.Thisensuresthateachparticipantisinvolvedinthetopicofthemeetingandinthefollow-up.You’llaccomplishmoreresultswiththewholeteampullingthanwithonedominantstaffpersontryingtopusheveryoneelseupthehill.调动所有人的积极性，确保每个与会者都在献计献策。3.Beareferee(裁判员)andemployatime-keeper.Haveonepersoninthemeetingbethetime-keepersoyoucanfocusonfacilitating,summarizing,clarifying,andjustkeepingthingsmoving.

严格控制会议时间和节奏，确保议题的讨论顺利进行。

第二十三页第二十四页，共29页。4.Haveatheme.Makeitclearwhythismeetingishappening,whyeachpersonisparticipatingatagiventime,andthenuseyouragendatoamplify(扩展)howthethemewillbeexploredineachsectionofthemeeting.引导大家围绕议题展开讨论，防止跑题。5.Stayontarget.Assoonastheneededpermission,notification,ortaskassignmentiscompleted,justmoveontothenextitem.目标明确，一个问题解决之后立即解决下