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21/26Unit1CareerPlanningWarming-upⅠ Watchandsequence.略。Ⅱ Watchandthink.略。Listening&SpeakingDialogue1What’syourdreamjob?Ⅰ Listenandchoose.1.C2.D3.BⅡ Listenandfill.graduateweaknessescaredaboutsalaryⅢ Listenandcomplete.listedactionswrotedownⅣDiscusswithyourpartner.略。Dialogue2Doyouthinkyourcareergoalshelpedyousucceed?Ⅰ Listenandchoose.1.B2.D3.CⅡ ListenanderviewrequireschoicessettingⅢ Listenandfollow.略。ⅣRoleplay.略。ReadingReadingComprehensionⅠ Decidetrue(T)orfalse(F). 1.F2.T3.T4.F5.FⅡ Choosethebestanswer.1.B2.C3.AⅢ TranslatethesentencesintoChinese.1.是时候制订我的职业规划了。2.因为酒店服务员的经历,我有了清晰的自我意识。3.找到一条正确的职业道路需要大量的试错。GrammarFocusⅠ Underlinetheattributiveclausesandantecedents.1.Aletterthatiswritteninpencilisdifficulttoread.2.Theroomwhichservedthestudiowasbareanddusty.3.AnewmasterwhoteachesyouGermanwillcometomorrow.4.Ifellinlovewiththehousewhosedoorisgolden.5.Ishallneverforgetthedaywhenwefirstmetinthepark.6.Isthereashopwherewecangetfruit?Ⅱ Choosethebestanswer.1.B2.A3.C4.D5.A6.BWritingⅠThinkandwrite.略。Ⅱ Readandfill.careerplancareergoalssolvingprofessionalⅡ Writeanarticle.略。ReviewⅠ Phoneticreview.略。Ⅱ SpokenEnglishreview.1.g2.e3.b4.h5.i6.d7.c8.a9.fⅢ Vocabularyandgrammarreview.1.略。2.(1)accomplish(2)independent(3)professor(4)meaningful(5)short-term3.(1)C(2)D(3)A(4)D(5)A4.(1)Sheisthenewstudentwho(m)Iwanttointroducetoyou.(2)Thefirstplacewhichwe’llvisitistheNationalLibrary.(3)George,whoismyclassmate,wonthescholarship.Unit2SocialPracticesWarming-upⅠ Readandtick.略。Ⅱ Watchandthink.略。Listening&SpeakingDialogue1HowcanIfindaninternship?Ⅰ Listenandchoose.1.B2.D3.CⅡ ListenandernshipsalescheckprepareⅢ Readandmatch.Dialogue2Howwasyourinternshipgoing?Ⅰ Listenandchoose.1.C2.B3.AⅡ Listenandfill.SofarnervouspayattentiontodevelopⅢ Listenandcomplete.listrésumésRecieveAnswerTalkⅣSharewithyourpartner.略。ReadingReadingComprehensionⅠ Decidetrue(T)orfalse(F). 1.F2.T3.T4.T5.FⅡ Choosethebestanswer.1.C2.B3.BⅢ TranslatethesentencesintoChinese.1.如果你是一名正在寻找实习机会的大学生,你就会知道找实习的压力有多大。2.直到有一天,我意识到我必须改变我的方法,尽快找到一份实习。3.对于寻找实习机会的学生来说,不要过于紧张。ⅣGroupdiscussion. 略。GrammarFocusⅠ Underlinethesubjectclauses.1.Whethertheywouldsupportuswasaproblem.2.WheretheEnglisheveningwillbeheldhasnotyetbeenannounced.3.Whowillwinthematchisstillunknown.4.Howhebecamerichovernightisstillapuzzle.5.Itisstrangethathehadmadeamistake.Ⅱ Completethesentenceswithapassivevoice.1.What2.Who3.When4.How5.That6.WhereWritingⅠ Readandfill.略。Ⅱ Readandtick.略。Ⅲ Readandfill.mathsFirst-classⅣWritearésumé.略。ReviewⅠ Phoneticreview.略。Ⅱ SpokenEnglishreview.1.f2.d3.a4.h5.i6.b7.c8.e9.gⅢ Vocabularyandgrammarreview.1.略。2.(1)position(2)interviewees(3)stressful(4)rejection(5)satisfactory3.(1)A(2)C(3)B(4)B(5)B4.(1)Whetherwecanfinish(2)Itseemsimpossiblethat(3)WhatmattersmostUnit3JobHuntingWarming-upⅠ Watchandclarify.略。Ⅱ Watchandthink.略。Listening&SpeakingDialogue1Wouldyouliketointroduceyourself?Ⅰ Listenandchoose.1.C2.B3.DⅡ Listenandfill.startintroducepressureⅢ Listenandroleplay.略。Dialogue2Let’sreviewyourinterview.Ⅰ Listenandchoose.1.B2.D3.DⅡ Listenandfill.joinduringdifficultappliedfailedⅢ Listenandconclude.略。ⅣListenandfollow.略。ReadingReadingComprehensionⅠ Decidetrue(T)orfalse(F).1.F2.T3.T4.T5.FⅡ Readandchoose.1.B2.C3.DⅢ Groupdiscussion.略。GrammarFocusⅠ Choosethebestanswer.1.Hetoldusthathefeltill.2.Idon’tknowifyoucanhelpme.3.I’lltellyouwhyIaskedyoutocome.4.Idoubtwhetherhewillsucceed.5.Iwonderwhathe’swritingtome.Ⅱ Choosethebestanswer.1.B2.C3.A4.D5.CⅢ Choosethecorrectcopula.1.who2.whether3.what4.that5.which6.whereWritingⅠ Readandthink.略。Ⅱ Readandthink.称谓正文署名Ⅲ Readandcomplete.applyinterncompetitionⅣWriteacoverletter.略。ReviewⅠ Phoneticreview.略。Ⅱ SpokenEnglishreview.1-f,2-d,3-b,4-c,5-i,6-a,7-e,8-h,9-gⅢ Vocabularyandgrammarreview.1.略。2.(1)firstimpression(2)launch(3)touchon(4)paused(5)device3.(1)A(2)C(3)D(4)B(5)C4.(1)whyhedidn’tcometo(2)whotheyarewaitingfor(3)whether/ifitisUnit4WorkplaceEtiquetteWarming-upⅠ Watchandtick.略。Ⅱ Watchanddiscuss.略。Listening&SpeakingDialogue1WhatcanIdotomakeagoodfirstimpression?Ⅰ Listenandchoose.1.D2.D3.CⅡ Listenandfill.lateListenstraightspareⅢ Listenandorder.Usepositivebodylanguage.1Usepositivebodylanguage.1Arriveatthecompanyontime.4Usephoneinsparetime.3322Beagoodcommunicator.Ⅳ Listenandfollow.略。Dialogue2Haveyoureadthenoticeaboutthenewrules?Ⅰ Listenandchoose. 1.B2.D3.AⅡ Listenandfill.rulesobservecomfortableDressingⅢ Readandtalk.略。ReadingReadingComprehensionⅠ Decidetrue(T)orfalse(F).1.T2.T3.F4.F5.TⅡ Choosethebestanswer.1.C2.B3.AⅢ Groupdiscussion.略。GrammarFocusⅠ Underlinethepredicativeclauses.1.ThetroubleisthatIhavelosthisaddress.2.Thatwaswhatshedidthismorningonreachingtheattic(阁楼).3.Thatiswherethefamousscientistwasborn.4.Thequestioniswhethertheyarewillingtohelpus.5.Thequestionishowhedidit.Choosethebestanswer.1.D2.B3.A4.C5.CWritingⅠ Readandwrite.略。Ⅱ Readandthink.略。Ⅲ Readandfill.followarriveconnectⅣ Writeanotice.略。ReviewⅠ Phoneticreview.略。Ⅱ SpokenEnglishreview.1.d2.h3.g4.b5.i6.e7.c8.f9.aⅢ Vocabularyandgrammarreview.1.略。2.(1)workplace(2)confidently(3)punctual(4)respond(5)sharewith3.(1)A(2)C(3)B(4)C(5)A4.(1)whyherefused(2)thatweshouldprepare(3)whohastakenawayUnit5WorkEnvironmentWarming-upⅠWatchandtick.略。ⅡWatchandthink.略。Listening&SpeakingDialogue1What’syourworkenvironmentlike?Ⅰ Listenandchoose.1.D2.B3.BⅡ Listenandfill.environmentmeanrecognizethriveⅢ Listenandfollow. 略。Ⅳ Lookandtick.略。Dialogue2HowcanIadapttothedigitalworkplace?Ⅰ Listenandchoose. 1.D2.C3.BⅡ Listenandfill.anythingcomplicatedadaptenhanceawareⅢ Roleplay.略。ReadingReadingComprehensionⅠ Decidetrue(T)orfalse(F).1.F2.F3.F4.T5.TⅡ Choosethebestanswer.1.D2.C3.BⅢ TranslatethesentencesintoChinese.1.说实话,当我第一次走进办公室的时候,我就对未来的工作生活充满了向往。2.第二个障碍是我在工作中缺乏沟通技巧。3.适应能力可以帮助你更快速地适应职业变化.Ⅳ Groupdiscussion.略。GrammarFocusⅠ Underlinethepredicativeclauses.1.AssoonasIhearmyalarmclock,Ijumpoutofmybed.2.NowthatHelenunderstoodthekeytolanguage,shewasveryeagertolearnmoreanduseitasmuchasshecould.3.IfoundmywalletwhereIwalked.4.Inorderthatwemightgetthereontime,weshouldsetoutearly.5.HemadesuchrapidprogressthathesoonbegantowritearticlesinEnglish.Ⅱ Choosethebestanswer.1.A2.D3.C4.A5.AWritingⅠ Thinkandwrite.略。Ⅱ Readandfill.helpanxiousconfidentⅢ Writeathanksletter.略。ReviewⅠ Phoneticreview.略。Ⅱ SpokenEnglishreview.1.d2.g3.h4.a5.b6.c7.i8.f9.eⅢ Vocabularyandgrammarreview.1.略。2.(1)environment (2)adaptive(3)integrate(4)fast-paced(5)shift3.(1)C(2)C(3)B(4)D(5)B4.(1)because;astorm(2)whenitisseen(3)soexcitedthatUnit6SafetyatWorkWarming-upⅠWatchandmatch.略。ⅡReadandthink.略。Listening&SpeakingDialogue1WhatisPPE?ⅠListenandchoose.1.D2.C3.AⅡListenandfill.safetyfactorypreventburnedⅢLookandwrite.略。Dialogue2Whydoweuseindustrialrobotsatwork?ⅠListenandchoose.1.D2.D3.BⅡListenandfill.machinesimprovefixingⅢListenandfollow.略。ⅣRoleplay.略。ReadingReadingComprehensionⅠDecidetrue(T)orfalse(F).1.F2.T3.T4.T5.FⅡChoosethebestanswer.1.B2.D3.CⅢGroupdiscussion.略。GrammarFocusⅠJudgewhetherthefollowingsentencesareemphaticsentences.1.T2.T3.F4.T5.TⅡChoosethebestanswer.1.A2.B3.A4.D5.CWritingⅠReadandthink.略。ⅡReadandfill.accidentsdangerous/hazardousoperateⅢWriteamemo略。ReviewⅠPhoneticreview.略。ⅡSpokenEnglishreview.1.f2.i3.e4.c5.h6.a7.b8.g9.dⅢVocabularyandgrammarreview.1.略。2.(1)avoidable(2)operate(3)tripover(4)manual(5)safety3.(1)C(2)B(3)A(4)D(5)C4.(1)It;is/was;that/who(2)It;that(3)It;that/whoUnit7CustomerServiceWarming-upⅠWatchandtick.略。ⅡWatchanddiscuss.略。Listening&SpeakingDialogue1Doyouhaveanyskillstoimprovecustomersatisfaction?ⅠListenandchoose.1.D2.A3.CⅡListenandfill.empathypatienceansweringinboundphonecalls,addressingcustomers’questionsaboutproductsandservices,andprocessingrefundsResponsibilitiesQualificationsempathypatienceansweringinboundphonecalls,addressingcustomers’questionsaboutproductsandservices,andprocessingrefundsResponsibilitiesQualificationsⅢListenandfill.part-timeresponsibilitiesaddressingempathyqualifiedⅣRoleplay.略。Dialogue2I’msorryfortheinconveniencecaused.ⅠListenandchoose.1.C2.AⅡListenandunderline.Staff: Goodmorning.WhatcanIdoforyou?Green: I’dliketohavethiscellphonerefunded.Ijustboughtit,butitseemstohaveaproblemnow.Staff: What’stheproblem?Green: Thereseemstobesomethingwrongwithitshandset.Thesoundisdistortedwhenitplaysmusic.Staff: Whendidyoubuythiscellphone?Green: Iboughtitlastweek.Staff: I’msorryfortheinconveniencecaused.Wouldyoupleaseshowmeyourreceiptsothatwecancheckwhetheritisstillunderguarantee?Green: OK.Hereyouare.Staff: We’llgetyourcellphonecheckedimmediately.Pleasewaitaminute.(Afterawhile.)Staff: Thanksforyourpatience.Sorry,wecan’trefundit.Butwewillexchangeitforanewone.IsthatOK?Green: Thankyou.Staff: It’smypleasure.Pleasecheckthisnewcellphone.Green: ThisoneisOK.Thankyou.Staff: You’rewelcome.ⅢListenandfollow.略。ⅣListenandcomplete.ReadingReadingComprehensionⅠDecidetrue(T)orfalse(F).1.T2.T3.F4.F5.TⅡTranslatethesentencesintoChinese.1.超额满足客户需求,就能把他们的客户体验提升不少级别。2.这个故事每被分享一次,就是对你的品牌的一次免费营销。3.大约七个月后,这家超市的社交媒体平台被网友的留言轰炸,他们纷纷表示非常喜欢莉莉的点子。4.他们(Lily和ChrisKing)的信件往来不仅仅是公司和客户之间的服务互动。ⅢRewritethestory.略。ⅣGroupdiscussion.略。GrammarFocusⅠChoosethebestanswer.1.B 2.A 3.C 4.B 5.C 6.BⅡRewritethesentences.1.Onlybyworkinghardcanwesucceedindoingsomething.2.Sofinewastheweatherthatweallwentout,lyinginthesun.3.Notonlyistheboyworkinghard,butheisalsoverypolite.4.Hardlyhadtheyheardthenewswhentheyrushedoutintothestreet.WritingⅠReadandwrite.poorcustomerservicepoorcustomerservice poorqualityofproductsnotlisteningtocustomers keepinganissueunresolvedcolorshading wrongsizebrokenitems wrongquantityhiddenfees&information notkeepingpromiseslongwaitingtime delayindeliveryⅡReadandfill.DearSirorMadam,Iamaregularcustomer(常客)ofyourstoreandIamwritingtoshowmygreatangeraboutthedamagedwineglassesIreceivedfromyourstorelastSunday.Iboughttenwineglassesfromyourstorehalfamonthago.ButwhenIreceivedthepackage,fourglassesweredamaged(被损坏).TheCSRsaidyourstorewouldsendmefournewglassesimmediately,butIstillhavenotreceivedthemnow.Ifeltdisappointed(感到失望)thatsuchasituationcouldhavehappenedinaso-calledstorewith100%positivefeedback.Ihopeyoudosomethingtostopsuchthingsfromhappeninganymore,justtosaveyourstore’sfame(挽救店铺声誉).Iamlookingforwardtoyourearliestresponse(早日回复)tothismatter.Yourstruly,JoanSmithⅢWriteanarticle.DearJoanSmith,Thankyouforyourtrust.I’vereadyourletterofcomplaintaboutthedamagedwineglassesyoureceivedaspartofyourrecentonlineorder.I’dliketoexpressoursincereapologiesforanyinconveniencecaused(表达歉意).Afterinvestigation,thebrokenwineglasseswerecausedbyimproperpackaging(玻璃杯破损是包装不当造成的——说明造成顾客损失的原因).Sinceyouareourregularcustomer,wetriedourbesttoworkoutabettersolutionforyou.Wehavealreadysentfourreplacementwineglassestoyouatnocostandyoushouldreceivethemwithintwoworkdays().Wevalueyourloyaltyasacustomerandwouldliketoextendtoyouatenpercentdiscountthatcanbeappliedtoyournextorder(愿意提供10%的折扣,该折扣可用于下一次的订单——提出补偿).Sorryagainforallthetrouble(再次道歉).Hopeyouwillsupportourstoreasbefore.Sincerely, ABCCraftSuppliesReviewⅠPhoneticreview.略。ⅡSpokenEnglishreview.1.d 2.a 3.e 4.f 5.c 6.bⅢVocabularyandgrammarreview.1.略。2.(1)empathy (2)fix (3)notch (4)distort (5)underguarantee3.(1)B (2)A (3)C (4)C(5)C (6)B (7)D (8)B4.when didsherealize complained inconvenience discountUnit8Craftsman’sSpiritWarming-upⅠMatchandthink.略。ⅡRead,watchandtalk.略。ⅢThinkanddiscuss.略。Listening&SpeakingDialogue1Thisspiritwillbringmorepositiveenergytosociety.ⅠListenanddecide.1.F 2.F 3.T 4.F 5.FⅡListenandunderline.John: Haveyouseenthenews?It’saboutafiremanwhodiedwhenhesavedachildfromafire.Emma: Isawthenews.Ifeelverysorryaboutit.Inordertosavethechild,heendedupbeingtrappedinthehousehimself.John: Whatdoyouthinkofthefireman’sbehavior?Emma: Ithinkhewasverydedicatedandgreat.Don’tyouthinkso?John: Yes,Ido.Hewasaqualifiedfirefighterwhodidnotshrinkfromthedangerandwentforwardcourageously,whichsetsagoodexampleforthewholenation.Weshouldlearnfromhim.Emma: Yes.Infact,therearealotofhighlydedicatedpeopleinChina.Manyordinarypeoplehaveastrongsenseofresponsibilityintheirposts.Thisspiritwillbringmorepositiveenergytosociety.John:Emma: Actually,Ithinkmostpeople,includingmyself,willchoosetosavethechildfromthefire.ⅢRoleplay.略。Dialogue2Weshouldtreateverythingwithcraftsman’sspirit.ⅠListenanddecide.1.F 2.F 3.FⅡListenandfill.tookatripimpressioncarefulandpatientcraftsman’sspiritisdevotedtoⅢRoleplay.略。ReadingReadingComprehensionⅠ
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