商务英语写作chapter4专题培训课件

Objectives商务英语写作>>UnitFiveOrdersTolearnwaysofsubmittinganorder.Tolearnusefultermsandexpressionsfororders.Topracticewritinglettersfororders.StepsofbusinesstransactionInquiry询盘Offer报盘、发盘Counter-offer还盘Acceptance接受Signthecontract签合同Whatisanorderletter?Itisarequestbyacustomerforacompanytosupplygoodsorservices.Intheletter,youshouldbedefiniteandcompletesothatthereaderfeelsexactlywhatthewriterwishesfor.ClearConciseSufficientinformationAnorderlettershouldbeasaccurateandclear

aspossible,becauseanyerrormaycauseunexpectedtrouble.Thequalityandspecificationsofgoods

Indicatethenameoftheproduct,themodelorarticlenumbers,thequantityofeachitem,andtheprice.ThepackingandthepriceofgoodsTermsofpaymentTimeofshipmentWhatshouldbeincluded?订单或订购信函应包含：1.详细的说明、数量、价格以及货号等2.说明包装方式、目的港以及装运期3.确认在初期洽谈时所同意的付款条件WritingstepsofanOrderletterOpenwithreferringtosomepreviouscontactssuchascatalogs,phonecallsortradefairs.DescribetheorderMentionpaymentanddeliveryExpresscourtesy1.PlacingOrders1)toplaceanorderwithsb.forsth.跟某人下订单WethankyouforyourquotationofMay20andnowplaceanorderwithyouforthefollowingitems.贵方5月20日报价函已收到，谢谢。现向贵方订购下列商品。ExpressionsforOrderLetters若贵方能保证在10月9日之前将货物由上海运至新加坡，则我方乐于向贵方订购下列货物.WearepleasedtoplacethefollowingorderswithyouifyoucanguaranteeshipmentfromShanghaitoSingaporebyOctober9.2)toplace(enclose)atrialorder

=toorderasatrial下（附寄）试订单Wefindbothqualityandpricesofyourproductssatisfactoryandencloseourtrialorderforpromptsupply.我方对贵方产品的质量和价格均感满意，现寄去试订单，请供应现货。3)tosend(give)sb.one’sorderforsth.向某人下……订单Wearepleasedtofindthatyourmaterialappeartobefinequality.Asatrial,wearedelightedtosendyouasmallorderfor2,500dozenRubberShoes.我方很高兴发现贵方原料品质优良，现寄去2500打胶鞋小额订单，作为试购。4)toordersth.ataprice按……价格订购Wehavereceivedyourcatalogueandpricelist,andnowweorderthefollowinggoodsatthepricesnamed.已收到贵方产品目录和价格表。现按所示价格订购下列货物。Sampleonpage56,57-58Afteracontractisconcludedbetweenabuyerandaseller,thebuyer'sbanksuppliesaletterofcredittotheseller.L/CSellerconsignsthegoodstoacarrierinexchangefora

billoflading.B/LGoodsSellerprovidesthe

B/L

tobankinexchangeforpayment.Seller'sbankthenprovidesthebilltobuyer'sbank,whoprovidesthebilltobuyer.B/LB/LB/LpaymentBuyerprovidesthe

B/Ltocarrierandtakesdeliveryofthegoods.B/LGoodsOrderformsSpecially-designedorderformenclosedincatalogs,brochuressenttopotentialcustomersIfinterested,acustomeronlyneedstofillintheform,whichismuchmoreconvenientandeasierthanwritingacompleteorderletterEffectiveinavoidingmistakesExerciseHasthiscustomerorderedbefore?Whatishisnumber?Whatdidheorder?Howlongwillthepizzabedelivered?Yes.5557868Largespicybeefpizzaanda2-literbottleofcola.In35minutes.ListeningexerciseListenandfillintheformonyourownAfterthesecondlistening,pleasediscusstheanswerwithyourgroupmembersandsubmitONEpapertotheteacherName:

Initials

Address:

Postcode:

Date:

GoodsCodeNo.ColorQuantitySizeUnitPricePostageTracksuit

DIYToolKit

Ladies’watch

Total:

TelNo:

GrandTotal:Payment:CashCreditCardCheck

TimeLimitforDelivery:Name:Mrs.Granger

Initials

G.S.Address:Millhouse,SalisburyRoad,LittleAfton,Farnbury

Postcode:N/A

Date:June15th

GoodsCodeNo.ColorQuantitySizeUnitPricePostageTracksuitSP302

White1

M

18

2DIYToolKitWK15

1

21

Ladies’watch

TM431Red1

15

Total:54

TelNo:3623624

GrandTotal:56PaymentCashCreditCardCheck

No:0582/74343/512

TimeLimitforDelivery:inafortnightExerciseIIIonp66ExerciseAnswerInquiringPopularityOpportunityGuaranteeQualityEnclosedExpectDeterminingAppreciateservingConfirmationlettersWhatisaconfirmationletter?Aconfirmationletteriswrittentoacknowledgeandconfirmdetails.Writingsteps:ThanksfortheorderFavorablecommentontheitemsrequiredAssuranceofthebestattentionOtheritemswhichattractthecustomerHopeforfurtherorders1)toacceptone’sorder接受某人订单ThankyouforyourOrderNo.123.WeacceptitandwilldispatchthegoodsearlyJune.贵方123号订单已收到，谢谢。我们接受此订单并将于6月初交货。Expressionsforconfirmationletters2)toconfirmacceptanceofone’sorder

确认接受某人订单Wearepleasedtoreceiveyourorderandconfirmacceptanceofit.很高兴接到你方订单，现确认予以接受。3)bookyourorder接受订单WehavepleasureininformingyouthatwehavebookedyourorderNo.234.WearesendingyouourSalesConfirmationNo.789induplicate,onecopyofwhich.pleasesignandreturnforourfile我们很高兴地告知已接受你方第234号订单。现寄上第789号销售确认书一式两份，请签退一份供我方存档。4)…instock(outofstock)有（无）存货Asthegoodsyouorderedarenowinstock,wewillshipthemwithoutfailasearlyaspossible.因为贵方订货尚有存货，本公司将一定尽快发运。Iamsorry,butthatproductis

outofstock

atthemoment.很抱歉，该商品目前已没有存货了。Sampleonpage56,59有时因所要求的货物无货可供或价格和规格已经改变，卖方不能接受买方的订单。在这种情况下，拒绝接受订单的信函必须非常仔细的缮写，而且要为友谊和今后交易留有余地。最好介绍一些合适的代替货品，提出还盘及劝说买方接受。Declinetheorder…ThanksfortheorderProperreasonstodeclinetheorderwithregretRecommendationofotheritemsasareplacementHopeforservingthecustomerinthefutureDeclininganOrderDearSir,Wethankyoufortheorderfora60"x30"fishtankwhichwerecentlyreceived.Theorderformyousentusisfromour2014cataloguewhichliststhetankat$450.00.Unfortunately,thisparticularlyfishtankisadiscontinueditemandwehavenomoreinstock.Ihaveenclosedournewest(2015)catalogueandhavemarkedtherelevantpagesforfishtanks.IwouldparticularlyrecommendtheUnderwaterGardenfor$425.00onpage62asbeingcomparabletothetankyouoriginallyordered.

Toorderpleasecall698-8475andchargeyourpurchasetoyourcreditcard(mostmajorcreditcardsaccepted).Mostordersaredeliveredwithinthreeworkingdaystoyourhome.Wevalueyourbusinessandhopetobeofservicetoyouinthefuture.Yourstruly,ExerciseChoosetheappropriatewordorwords.1)Wearearrangingforthepunctual(shipment,shipping)ofthe(ordered,order)goods.2)Ourofferis(firm，work)subjecttoyourreply(for,in,within)oneweek.3)Anydelay(in,about)shipmentwillcauseusinconvenience.4)Enclosedisourorder(for,on)300setsofTransistorRadio.√√√√√√5)Your(term,terms)aresatisfactoryandwearepleasedto(enclose,place)anorder(with,to)you.6)Ifyoucannot(send,give)thegoodsasper(requirements,specifications),pleasesendusalternates.7)IfyoudonothaveModel105(from,in)stocks,please(remove,cancel)thisorder.8)Wehopeyouwill(agree,accept,receive,admit)ourtermsandmake(preparation,arrangements)foranearlydelivery.9)We(admit,acknowledge)withthanks