酒店英文道歉信范文五篇

酒店英文道歉信范文五篇

酒店英文赔礼信篇1

Dearcustomer,

PleaseacceptmysincereapologyfortheinconveniencethatIcausedyoubyaddingtheextravisitingwithoutyourpermission.

Ihadnointentionofintrudingonyourpersonallife.InChina,arranginginterestingleisureactivitiesforvisitorsisacommonwaytoshowwelcome.However,asyourreceptionist,Ishouldhaverealizedthatyouareinclinedtoregardyourprivatetimeasaninviolabletreasureandhatetobeharassedbyunplannedmatters.

I'mreallysorrythatIdidn'tcheckwithyoubeforemakingsuchincomsideratearrangement.AllIcansayisthatitwon'thappenagain.Sincerely,

酒店英文赔礼信篇2

DearXXX:

WefeltverysorrytosaythatwecouldnotprovidethetimelyandcircumspectserviceforyouasHouseholdElectricApplianceMaintainCompany.Wesincerelyhopeyoucanunderstandus,becausesomeofourmaintaierswenttotrain,andsomeofthemwalkedtotheotherplaceforservices.Now,wereallyhavenomaintainertobesenttoyourhome.Forthis,wesaidweweresorryagain.AndkindlypleaseyoumayrestassurethatwewillsendourmaintainerstogotoyourhomeformaintainservicesnextMonday.Bestregards!WangHaoManager

酒店英文赔礼信篇3

Mr.UlrichNiemann.

Director

People-PeopleExchangeCo.

DearSirorMadam:Friday22ndSeptember

Manythanksforyourfaxdated7thSeptemberaddresstoGeneralManagerconcerningtheproblemsyouexperiencedduringyourlastvisitfrom29th-30thAugust.Mr.Ford,ourGeneralManagerisawayonleaveatpresentandthereforeIhavetakenthelibertyofreplyingtoyouonhisbehalf.

Mr.Niemann,pleaseacceptoursincereapologiesfortheproblemsyouhaveexperienced-ourpolicy,whichyouwereunfortunatelywronglyinformedasanewnpolicy,standsthatthoseGoldenCirclememberswhoareeligibleforupgradesmaybookthroughanychannel,subjectofcoursetoroomavailability.IhavesubsequentlytakenappropriatestepstoensurethatnoneofourothereligibleGoldenCircleguestsaresimilarlyinconveniencedinfuture.

IhavealsonotedyourcommentsconcerningourhousekeepingStaffandtheirlackofEnglishandbasiccourtesyandIassureyouthatwewillbeintensifyingourtrainingeffortsinboththoseareasinanefforttoimproveourstandards.

Itisonlythroughfeedbacksuchasyourownthatwecanjudgeourselveshonestlyandenhancetheoverallexperienceforyou,ourvaluedguestandthereforeIthankyoufortakingthetimetoputpentoppaper.

WearenormallyveryproudoftheservicewhichweofferatChinaWorld,andthus,inanefforttoredeemourselves,wewouldliketoofferyouonenightscomplimentaryaccommodationwhennextyouvisitBeijing.Tothisend,IwouldbegratefulifwouldcontactmepersonallyandIwillgladlymakethenecessaryarrangementsonyourbehalfalongwithanyspecificrequirementsyoumayhave.

MyapologiesonceagainandIlookforwardtowelcomingyoubacktoChinaworldHotelinthenearfuture.

Regards

AlfredZhuang

FrontOfficeManager

酒店英文赔礼信篇4

友爱的客人：

您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的赔礼。由于近来客人较多，客房紧急，导致有些客人无法入住，我们深感愧疚。

我们可以介绍您去与我们同等档次的酒店，还有不知您方不便利把您的姓名和联系方式留下，假如有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们打算在您入住时给你肯定折扣折并免费供应早餐。

祝您过得开心!

XXX酒店

20xx年x月x日

酒店英文赔礼信篇5

DearMr.Li

IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999

Yourexperiencewasoneofdifficulty.

Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourreceptionistwhensheadvisedyouoftheerrorinyourreservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.

Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.

Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,Ilookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceinthepr