2021-2022年黑龙江省鹤岗市公共英语五级(笔试)重点汇总（含答案）

2021-2022年黑龙江省鹤岗市公共英语五级(笔试)重点汇总（含答案）学校:________班级:________姓名:________考号:________

一、1.ListeningComprehension(15题)1.InwhichyeardidColumbustakechilipeppertoSpain?

2.Thedietsofthepeopleinthethreeregionsaretotallydifferent.

A.TrueB.Fasle

3.Whatproblemdoesthemanthinkcanbesolvedifthegovernmentputupsmallunitstobuildsolarpanels?

A.Theheatsupply.

B.Theelectricsupply.

C.Thewatersupply.

D.Theunemploymentsituation.

4.Whobenefitsmostfrominflation?

A.Personswhohavesalariesaccordingtolong-termcontracts.

B.Personswhoownbusinesses.

C.Personswithold-agepensions.

D.Personswithslow-risingincomes.

5.听力原文：Yesterdaywediscussedtheproblemofrisingprices,or,intheeconomist'sterms,inflation.Wenotedthat,duringperiodsofinflation,allpricesandincomesdonotriseatthesamerate.Someincomesrisemoreslowlythanthecostofliving,andafewdonotriseatall.Otherincomesrisemorerapidlythanthecostofliving.

Weconcludedthatpersonswithfixedincomes,forexample,theelderlywhodependuponpensions,andpersonswithslow-risingincomesas,forexample,anemployeewithasalaryagreedtoinalong-termcontract,willbemostseriouslyaffectedbyinflation.Pleaserememberthatwhiletheirdollarincomes,staythesame,thecostofgoodsandservicesrises,andineffect,realincomedecreases,thatis,theyareabletopurchaselesswiththesameamountofmoney.

Wealsotalkedaboutthefactthatstockholdersandpersonswithbusinessinterestsandinvestmentswouldprobablybenefitmostfrominflation,sincehighpriceswouldincreasesalesreceipts,andprofitswouldlikelyrisefasterthanthecostofliving.

Andnow,beforewebegintoday'slecture,arethereanyquestionsabouttheterm,inflationoranyoftheexamplesgiveninourdiscussionsofar?

What'sthemainpurposeofthetalk?

A.Tointroducetheconceptofinflation.

B.Todiscussthecausesofinflation.

C.Toreviewyesterday'slectureoninflation.

D.Toargueinfavorofinflation.

6.Howmanyreactionscouldyouhavetowardstheteacher'sreport?

7.WhendidDicksongotoBostonforeyetreatment?

A.In1848.

B.Intheearly1850s.

C.Inthelate1850s.

D.Intheearly1860s.

8.PartA

Directions:Youwillhearatalk.Asyoulisten,answerQuestions1-10bycirclingTRUEorFALSE.YouwillhearthetalkONLYONCE.Younowhave1minutetoreadQuestions1-10.

听力原文：Goodmorning!

Um…AsManagingDirectorofourcompanyI'vebeenaskedtosayafewwordstoyoutodayaboutthewaythecompanyisorganized．SowhatI'vedoneistomakeasortoftable…youknow…toshowhowitisallarranged．It'sinyourbooks．Canyoufindit?

OK．Now，notallcompaniesareorganizedinthesameway，ofcourse．Theyallhavemoreorlessthesamebitsandpieces．buttheyputthemtogetherindifferentways．Infact，someManagingDirectorsarealwayschangingtheorganization，whichcanbeverydisturbingforeverybodyelseandsometimescausesawfulhold-ups．Sometimesit'snecessary，ofcourse．likewhenyoustartmakingsomethingdifferentorjoinupwithanothercompanyorsomething．Anyway，Ithinktheorganizationofmycompanyisfairlytypical，solet'stakealookathowwehaveorganizedit．

Atthetopofthescheme，aboveme，istheBoardofDirectors．Theirjobistoadministratethecompany，makegeneralpolicies，andsoon．Therearetwokindsofdirectors．actually．Onekindiswhatwecallnon-executivedirectors，whichmeansthattheyarenotfull-timeemployees．Theyarethesortofpeoplewhohavesomestandinginvariouspartsofthebusinessworldandareinapositiontohelpthecompanytosucceed．TheyonlyappearwhentherearemeetingsoftheBoard，andsomeofthemareontheboardsofothercompaniesatthesametime．Butthesecondlotofdirectors-theexecutivedirectors-arefull-timeemployeesofthecompany．Mostofthemaremanagersofourvariousdepartments．andyou'llbemeetingthemlater．

Theabsoluteheadofthecompany，ofcourse．istheChairmanoftheBoard．HeisappointedbytheBoard，andhisjobistotakethechairatmeetingsoftheshareholdersandtheBoardofDirectors，andtorepresentthecompany'sinterestsatoutsidefunctions．Hedoesnottakemuchpartintherunningofthebusiness．Heleavesmetogetonwiththejob．Mindyou，notallchairmenarelikethat．Ourlastonewasarealpain．alwayswantedeverythingdonehisownwayandhekeptoninterfering…butanyway，that'swhatthetopslotintheschemeisfor．

Thenthere'sme，theManagingDirector，orMDforshort-aslongasyoudon'tthinkI'madoctorofmedicine，haha…Um…Now，myjobistocoordinatethepoliciesdecidedbythedirectorsandseethattheyarecarriedout．Idothisthroughthevariousmanagersofdepartments-departmentalmanagers．AtthemomentI'vegotsix．andthereareslotsforthemalongthelineunderneathmeinyourscheme．Idon'tthinktheyareinanyparticularorder，sowe'llstartfromtheleftandwalkacross．Actually．they'reallgoingtocomeandtellyouabouttheirjobs．SoI'lljustsayafewwords．And…

Right．Thefirstoneis…

Thespeechismainlyabouttheorganizationofthecompany．

A.RightB.Wrong

9.Whatdoes"itisasplainasthenoseonyourface"mean?,

A.Itiseasytosolve.

B.Somethinglookslikeyournose.

C.Itissomethingquiteunderstandable.

D.Thereisaplain-lookingnoseonyourface.

10.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

听力原文：Todaywetakeitforgrantedthatthemailwillbedelivereddailyatourdoor.Butmanyyearsagoitmighthavebeenplacedinatreetrunkorunderneatharock.Intheearlydaysofthemailnoonecouldbesureaboutwhereorwhenitwouldarrive.

AtthesoutherntipofAfricatherewasonceapostofficeunderarock.IntheolddaystheroutefromEnglandtoIndiawasaroundtheCapeofGoodHope.Thejourneywasstormyanddangerous.Ittooksixlongmonths.Sailorsoftenwishedtosendmailhome,buttheyseldommetshipsboundbacktoEngland.Soatthecapethesailorswouldgoashore.Theyheadedforacertainlargestone.Onthestonewerescratchedthewords"Lookhereunderforletters."Theywouldleavetheirlettersthere,knowingthatthenexthomeward-boundshipwouldstopandpickthemup.

TherewasanotherpostofficelikethisatthesoutherntipofSouthAmerica.Duringthegoldrushdays,boatssailedaroundCapeHorntoCalifornia.AtCapeHornwasakegnailedtoapost.Boatscomingfromtheeastcoastwouldsendasmallboatashoretothispostoffice.Theypickedupanylettersinthekeg.Atthesametimetheymailedlettershomethatboatssailingeastcouldpickup.

InthestateofWashingtonstandsthestumpofahugecedar.It,too,wasonceapostoffice.Settlersneededaplaceforthemailcarrierstoleavetheirletters.Theirhousesweresowidelyscatteredthatthemailcarriercouldnotreachallofthem,andthepostofficewasfarawayoverroughroads.Sothesettlersfoundatreethatstoodwhereseveraltrailscrossed.Theycutthetreedowntenfeetfromtheground,holloweditout,andcovereditwitharoof.Inside,theynailedarowofwoodenboxes.Eachboxwasmarkedwithafamily'sname.Themailcarriercouldleavelettersthereforeveryoneformilesaround.

ForthefirstfewyearsaftertheEnglishcolonistscametoAmerica,therewasnoregularpostalservice.Peoplegavetheirletterstoanytravelerwhohappenedtobegoingintherightdirection.Oftentheygavethemtoapeddleroratravelingshoemaker.Whenthetravelerreachedthetownwheretheletterwasgoing,hemightstopataninn.Hewouldleavethelettersthere.Buttheretheystayeduntilthepersontheywereaddressedtohappenedtocomebyandstoppedattheinn.

WhataboutplaceslikeVirginiawheretherewereveryfewinns?Peoplewhowishedtosendletterswouldleavethematoneofthelargeplantations.Theownersoftheplantationwouldthensendthelettersontoaneighbor.Theneighborwoulddothesame.Itwasaslowmailsystem.

Aftermanyyears,regularmailcarriersonhorsebackwerehired.Theywentfromonebigtowntoanother.BetweenNewYorkandBoston,forexample,therewasone"postrider"amonth.Hetraveledonlybydayandtooktwoweeksforthetrip.Oftenthepostriderleftallthemailforawholetownatacrossroadsstore.Itstilltookmanyweeksforalettertoreachthepersonitwasaddressedto.

Finally,abouttwohundredyearsago,BenjaminFranklinwasmadepostmasterforallthecolonies.Hisfirstactwastomakealongjourneytofindoutthebestroutesforcarryingthemail.Thenhesetupalineofpoststationbetweenthenorthernandsoutherncolonies.Heorderedhispostriderstotravelbynightaswellasbyday.

Franklin'spostriderscouldcarrymorelettersinashortertimefromonecolonytoanother.TheletterservicehelpedtheyoungAmericancolonieslearnmoreabouteachother.Theylearnedthattheywereallinterestedin

11.Whatlessoncouldbedrawnfromtheaccident?

A.Accuratecommunicationisofutmostimportance.

B.Pilotsshouldbeabletospeakseveralforeignlanguages.

C.Aircontrollersshouldkeepaclosewatchontheweather.

D.Cooperationbetweenpilotsandaircontrollersisessential.

12.Meatsalsocontainwater.

A.TrueB.Fasle

13.听力原文：DuringtheChristmasshoppingrushinLondon,theintriguingstorywasreportedofatrampwho,apparentlythroughnofaultofhisown,foundhimselflockedinawell-knownchainstorelateonChristmasEve.Nodoubtthestorewasfilledwithlast-minuteChristmasshoppersandthestaffweredeadbeatingandlongingtogethome.Presumablyallthepropersecuritychecksweremadebeforethestorewaslockedandtheylefttoenjoythethree-dayholidayuntroubledbycustomersdesperatetogetlast-minuteChristmaspresents.

Howeverthatmaybe,ourtrampfoundhimselfaloneinthestoreanddecidedtomakethebestofit.Therewasfood,drink,beddingandcampingequipment,ofwhichhemadegooduse.Theremustalsohavebeentelevisionsetsandradios.Thoughitwasnotreportedifhetookadvantageofthesefacilities,whentheshopre-opened,hewasdiscoveredinbedwithalargenumberofemptybottlesbesidehim.Heseemstohavebeenamanofgoodhumourandphilosophictemperament—asindeedvagrantsverycommonlyare.EveryoneelsewasenjoyingChristmas,sohesawnogoodreasonwhyheshouldnotdothesame.Hesubmitted,cheerfullyenough,tobeingtakenawaybythepolice.PerhapshehadabetterChristmasthanusual.Hewasputintoprisonforsevendays.Thejudgeawardednocompensationtothechainstoreforthefoodanddrinkourtramphadconsumed.Theyhad,inhisopinion,alreadyreceivedvaluablefreepublicityfromthecoveragethestoryreceivedinthenewspapersandontelevision.PerhapsthejudgehadagoodChristmastoo.

Thetrampwaslockedinthestore______

A.forhisownmistakes

B.duetoamisunderstanding

C.byaccident

D.throughanerrorofjudgment

14.Dr.WilsonsuggeststhatWangshouldextendhisstayattheuniversity.

A.TrueB.Fasle

15.WhatwerethetwothingsthatinterestedDr.Huber?

二、2.UseofEnglish(10题)16.(48)

17.

【C16】

18.

【C9】

19."Themoregadgetsthereare,the【31】______thingsseemtoget."saidHonoreErvin,co-authorofTheEtiquetteGirls:ThingsYouNeedtoBeTold-"Justbecauseit'sthere【32】______yourdisposal,doesn'tmeanyouhavetouseit24/7."

Arecent【33】______bymarketresearchcompanySynovateshowedthat70percentof1,000respondents【34】______thepoorestetiquetteincellphoneusersoverotherdevices.Theworsthabit?Loudphoneconversationsinpublicplaces,or"cellyell,"【35】______to72percentoftheAmericanspolled.

"Peopleuse【36】______anywhereandeverywhere,"Ervinsaid."Atthemovies-turn【37】______yourcellphone.Idon'twanttopay$10tobesittingnexttosomeguychitchattingtohisgirlfriend【38】______hiscellphone."Thisrudenesshasdeterioratedpublicspaces,accordingtoLewFriedland,acommunicationprofessor【39】______theUniversityofWisconsin-Madison.He【40】______thelackofmannersakindofunconsciousrudeness,【41】______manypeoplearenot【42】______ofwhatthey'redoingortheothersaroundthem.

"Ithinkit'sreallynoticeableinanyplane,trainorbus【43】______you'resubjectedagainstyourwill【44】______someoneelse'sconversation,"hesaid."Youcanlistentointimatedetailsoftheiruncle'sillness,problemswiththeirloversand【45】______they'rehavingforsinner.""It【46】______whatwasapubliccommonspaceandstartsto【47】______itupintosmallprivatespace."

Ashorttimeago,ifcellphoneusers【48】______politelyaskedtotalkquietly,theywould【49】withchagrin,hesaid."Nowmoreandmorepeopleareessentiallytreatingyoulikeyoudon'tunderstandthatloudcellphoneuseis【50】______inpublic."

(31)

20.Pollutionisa"dirty"word.Topollutemeanstocontaminate--topsoilorsomethingbyintroducingimpuritieswhichmake【C1】______unfitoruncleantouse.Pollutioncomesinmanyforms.Weseeit,smellit,【C2】______it,drinkit,andstumblethroughit.Weliterallylivedinandbreathepollution,and【C3】______surprisingly,itisbeginningto【C4】______ourhealth,ourhappiness,andourcivilization.

Oncewethoughtofpollution【C5】______meaningsimplythesmog—thechoking,stinging,dirty【C6】______thathoversovercities.Butairpollution,whileitis【C7】______themostdangerous,isonlyonetypeofcontaminationamongseveral【C8】______attackthemostbasiclifefunctions.

Throughtheuncontrolleduseofinsecticides,manhaspollutedtheland,【C9】______thewildlife.By【C10】______sewageandchemicalsintoriversandlakes,wehavecontaminatedour【C11】______water.Wearepollutingtheoceans,too,kiltingthefishand【C12】______deprivingourselves【C13】______aninvaluablefoodsupply.

Partoftheproblemisourexploding【C14】______.Moreandmorepeopleareproducingmorewastes.Butthisproblemisintensifiedbyour"throw-away"technology.EachyearAmericans【C15】______of7millionautos,20milliontonsofwastepaper,25millionpoundsoftoothpastetubesand48millioncans.Wethrowawaygumwrappers,newspapers,andpaperplates.Itisnolongerwiseto【C16】______anything.Todayalmosteverythingisdisposable.【C17】______ofrepairingatoasteroraradio,itiseasierandcheapertobuyanotheroneanddiscardtheold,even【C18】______95percentofitspartsmaystillbefunctioning.Babydiapers,whichusedtobemadeofreusablecloth,arenowpaperthrow-aways.Soonwewillwearclothingmadeof【C19】______:"Wearitonceandthrowitaway"willbethesloganofthefashionableconsciousness.

Whereisthisalltoend?Areweturningtheworldintoagiganticdump,oristherehopethatwecansolvethepollutionproblem?【C20】______,solutionsareinsight.Afewofthemarepositivelyingenious.

【C1】

21.

【C8】

22.

【C2】

23.

【C5】

24.

【C4】

25.Psychologiststakecontrastiveviewsofhowexternalrewards,from【31】______praisetocoldcash,affectmotivationandcreativity.Behaviorists,【32】______researchtherelation【33】______actionsandtheirconsequencesarguethatrewardscanimproveperformanceatworkandschool.Cognitiveresearchers,whostudyvariousaspectsofmentallife,maintain【34】______rewardsoftendestroycreativity【35】______encouragingdependence【36】______approvalandgiftsfromothers.

Thelatterviewhasgainedmanysupporters,especially【37】______educators.Butthecarefuluseofsmallmonetaryrewardssparks【38】______ingrade-schoolchildren,suggesting【39】______properlypresentedinducementsindeedaidinventiveness,【40】______toastudyintheJuneJournalofPersonalityandSocialPsychology"Ifkidsknowthey'reworkingfora【41】______andcanfocus【42】______arelativelychallengingtask,theyshowthemostcreativity",saysRobertEisenbergeroftheUniversityofDelawareinNewark."Butit'seasytokillcreativitybygivingrewardsfor【43】______performanceorcreatingtoo【44】______anticipationforrewards."

Ateacher【45】______continuallydrawsattentiontorewardsorwhohands【46】______highgradesforordinaryachievementendsup【47】______discouragedstudents,Eisenbergerholds.【48】______anexampleofthelatterpoint,henotesgrowingeffortsatmajoruniversitiestotightengradingstandardsandrestorefailing【49】Inearliergrades,theuseofso-calledtokeneconomies,in【50】______studentshandlechallengingproblemsandreceiveperformance-basedpointstowardvaluedrewards,showspromiseinraisingeffortandcreativity,theDelawarepsychologistclaims.

(31)

三、3.ReadingComprehension(15题)26.PartA

Directions:ReadthefollowingtextsandanswerthequestionswhichaccompanythembychoosingA,B,CorD.MarkyouranswersonANSWERSHEET1.

Inrecentyears,therehasbeenasteadyassaultonsaltfromthedoctors:Saltisbadforyou—regardlessofyourhealth.Politiciansalsogotonboard."Thereisadirectrelationship,"UScongressmanNealSmithnoted,"betweentheamountofsodiumapersonconsumesandheartdisease,circulatorydisorders,strokeandevenearlydeath."

Frightening,iftrue!Butmanydoctorsandmedicalresearchersarenowbeginningtofeelthesaltscarehasgonetoofar."Allthishueandcryabouteatingsaltisunnecessary,"Dr.Dustaninsists."Formostofusitprobablydoesn'tmakemuchdifferencehowmuchsaltweeat."Dustan'smostrecentshort-termstudyof150peopleshowedthatthosewithnormalbloodpressureunderwentnochangeatallwhenplacedonanextremelylow-saltdiet,orlaterwhensaltwasreintroduced.Ofthehypertensivesubjects,however,halfofthoseonthelow-saltdietdidexperienceadropinbloodpressure,whichreturnedtoitspreviouslevelwhensaltwasreintroduced.

"Anadequatetosomewhatexcessivesaltintakehasprobablysavedmanymorelivesthanithascostinthegeneralpopulation,"notesDr.JohnH.Laragh."Soarecommendationthatthewholepopulationshouldavoidsaltmakesnosense."

Medicalexpertsagreethateveryoneshouldpracticereasonable"moderation"insaltconsumption.Foranaverageperson,amoderateamountmightrunfromfourtotengramsaday,orroughly1/2to1/3ofateaspoon.Thee-quivalentofonetotwogramsofthissaltallowancewouldcomefromthenaturalsodiuminfood.Therestwouldbeaddedinprocessing,preparationoratthetable.

Thosewithkidney,liverorheartproblemsmayhavetolimitdietarysalt,iftheirdoctoradvises.Buteventheveryvocal"lowsalt"exponent,Dr.ArthurHullHayes,Jr.admitsthat"Wedonotknowwhetherincreasedsodiumconsumptioncauseshypertension."Infact,thereisincreasingscientificevidencethatotherfactorsmaybeinvolved:deficienciesincalcium,potassium,perhapsmagnesium;obesity(muchmoredangerousthansodium);geneticpredis-potition;stress.

"Itisnotyourenemy,"saysDr.Laragh,"SaltistheNo.1naturalcomponentofallhumantissue,andtheideathatyoudon'tneeditiswrong.Unlessyourdoctorhasproventhatyouhaveasalt-relatedhealthproblem,thereisnoreasontogiveitup."

Accordingtosomedoctorsandpoliticians,theamountofsaltconsumed______.

A.exhibitsasanaggravatingfactortopeopleinpoorhealth

B.curesdiseasessuchasstrokeandcirculatorydisorders

C.correlateshighlywithsomediseases

D.isirrelevanttopeoplesufferingfromheartdisease

27.Women'smindsworkdifferentlyfrommen's.Atleast,thatiswhatmostmenareconvincedof.Psychologistsviewthesubjecteitherasamatterorfrustrationorajoke.Nowthebiologistshavemovedintothisminefield,andsomeofthemhavefoundthattherearerealdifferencesbetweenthebrainsofmenandwomen.Butbeingdifferent,theypointouthurriedly,isnotthesameasbeingbetterorworse.

Thereis,however,adefinitestructuralvariationbetweenthemaleandfemalebrain.Thedifferenceisinapartofthebrainthatisusedinthemostcomplexintellectualprocesses—thelinkbetweenthetwohalvesofthebrain.

Thetwohalvesarelinkedbyatrunklineofbetween200and300millionnerves,thecorpuscallosum.Scientistshavefoundquiterecentlythatthecorpuscallosuminwomenisalwayslargerandprobablyricherinnervefibersthanitisinmen.Thisisthefirsttimethatastructuraldifferencehasbeenfoundbetweenthebrainsofwomenandmenanditmusthavesomesignificance.Thequestionis"What?",and,ifthisdifferenceexists,arethereothers?Researchshowsthatpresent-daywomenthinkdifferentlyandbehavedifferentlyfrommen.Aresomeofthesedifferencesbiologicalandinborn,aresultofevolution?Wetendtothinkthatistheinfluenceofsocietythatproducesthesedifferences.Butcouldwebewrong?

Researchshowedthatthesetwohalvesofthebrainhaddifferentfunctions,andthatthecorpuscallosumenabledthemtoworktogether.Formostpeople,thelefthalfisusedforwordhanding,analyticalandlogicalactivities;therighthalfworksonpictures,patternsandforms.Weneedbothhalvesworkingtogether.Andthebettertheconnections,themoreharmoniouslythetwohalveswork.And,accordingtoresearchfindings,womenhavethebetterconnections.

Butitisn'tallthateasytoexplaintheactualdifferencesbetweenskillsofmenandwomenonthisbasis.Inschoolsthroughouttheworldgirlstendtobebetterthanboysat"languagesubjects"andboysbetteratmathsandphysics.Ifthesedifferencescorrespondwiththedifferencesinthehemispherictrunkline,thereisanunalterabledistinctionbetweenthesexes.

Weshan'tknowforawhile,partlybecausewedon'tknowofanypreciserelationshipbetweenabilitiesinschoolsubjectandthefunctioningofthetwohalvesofthebrain,andwecannotunderstandhowthetwohalvesinteractviathecorpuscallosum.Butthisstrikingdifferencemusthavesomeeffectand,becausethedifferenceisinthepartsofthebraininvolvedinintellect,weshouldbelookingfordifferencesinintellectualprocessing.

WhichofthefollowingstatementsisCORRECT?

A.Biologistsareconductingresearchwherepsychologistshavegivenup.

B.Braindifferencespointtosuperiorityofonesexovertheother.

C.Resultsofscientificresearchfailtosupportpopularbelief.

D.Thestructuraldifferenceinthebrainbetweenthesexeshaslongbeenknown.

28.

Themainpointofthepassageisthatspecialprotectivelaborlawsforwomenworkersare______．

A.unnecessarybecausemostworkersarewellprotectedbyexistinglaborlaws

B.harmfultotheeconomicinterestsofwomenworkerswhileofferingthemlittleornoactualprotection

C.notworthpreservingeventhoughtheydorepresentahardwonlegacyofthe1abormovement

D.controversialbecausemaleworkersreceivelessprotectionthantheyrequire

29.(70)

30.

WhatisthebasisfortheAmericannotionofnationalgood?

A.Individualfreedom.

B.Personalproperty.

C.Nationalcooperation.

D.BothAandB.

31.

Themainpointofthepassageisthatspecialprotectivelaborlawsforwomenworkersare______.

A.unnecessarybecausemostworkersarewellprotectedbyexistinglaborlaws

B.harmfultotheeconomicinterestsofwomenworkerswhileofferingthemlittleornoactualprotection

C.notworthpreservingeventhoughtheydorepresentahardwonlegacyofthelabormovement

D.controversialbecausemaleworkersreceivelessprotectionthantheyrequire

32.Itwaslateintheafternoon,andIwasputtingthefinaltouchonapieceofwritingthatIwasfeelingprettygoodabout.Iwantedtosaveit,butmycursorhadfrozen.Itriedtoshutthecomputerdown,anditseizedupaltogether.Unsureofwhatelsetodo,Iyanked(用力猛拉)thebatteryout.

Unfortunately,Windowshadbeeninthemidstofadelicateandcrucialundertaking.Thenextmorning,whenIturnedmycomputerbackon,itinformedmethatafilehadbeencorruptedandWindowswouldnotload.Then,itofferedtorepairitselfbyusingtheWindowsSetupCD.

IopenedthespecialdrawerwhereIkeepCDs,butnoWindowsCDinthere.Iwasforcedtocallthecomputercompany'sGlobalSupportCentre.Mycallwasansweredbyawomaninsomeunnamed,far-offland.IfinditannoyingtomakesmalltalkwithsomeonewhenIdon'tknowwhatcontinentthey'restandingon.SupposeIweretocommentonthebeautifulweatherwe'vebeenhavingwhentherewasamonsoonattheotherendofdiephone?SoIgotrighttothepoint

"Mycomputeristellingmeafileiscorruptedanditwantstofixitself,butIdon'thavetheWindowsSetupCD."

"Soyou'rehavingaproblemwithyourWindowsSetupCD."Shehasapparentlybeendozingand,havingcometojustasthesentenceended,wasattemptingtocoverforherinattention.

Itquicklybecameclearthatthewomanwasnotacomputertechnician.Herjobwastoserveasagatekeeper,ahumanshieldforthetechnicians.Hersoleduty,asfarasIcouldtell,wastoraiseglobalstresslevels.

Tomakemedisappear,thewomangavemethephonenumberforWindows'creator,Microsoft.Thisislikegivingsomeonethephonenumberfor,Idon'tknow,NorthAmerica.Besides,theCDworked;Ijustdidn'thaveit.NomatterhowmanytimesIrepeatedmystory,wecamebacktothesameplace.Shewascalmandresolutelypolite.

Whenmyvoicehitacertaindecibel(分贝),Iwaspassedalong,likeahot,irritablepotato,toatechnician.

"Youdon'thavetheWindowsSetupCD,ma'am,becauseyoudon'tneedit,"heexplainedcheerfully.

"Windowscamepreinstalledonyourcomputer!"

"ButIdoneedit

"Yes,butyoudon'thaveit."Wewentonlikethisforawhile.Finally,heofferedtowalkmethroughtheuseofadifferentCD,onethatwoulderasemyentiresystem."Ofcourse,you'dloseallyoure-mail,yourdocuments,yourphotos."Itwaslikeofferingtodropasafeonmyheadtocuremyheadache."Youmightbeabletorecoverthem,butitwouldbeexpensive."Hesoundeddelighted."Andit'snotcoveredbythewarranty(产品保证书)!"Thesafebegantoseemlikeagoodidea,provideditwasfull.

Ihungupthephoneanddrovemycomputertoasmall,friendlyrepairplaceI'dheardabout.Asmart,helpfulmandugoutaWindowsCDandtoldmeitwouldn'tbeaproblem.Anhourlater,hecalledtoletmeknowitwasready.Ithankedhim,andwechattedabouttheweather,whichwasthesameoutsidemywindowasitwasoutsid