国际著名酒店娱乐部程序-1(英文)

精品文档精心整理精品文档可编辑的精品文档STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:FAMILIARITYWITHTHECONTROLSYSTEMSFORGAMESANDEQUIPMENTANDTHEPRODUCTIONOFANINVENTORYANDCONTROLSYSTEM.STANDARD:THEASSISTANTANDTHESUPERVISORWILLJOINTLYPRODUCEANINVENTORYOFALLEQUIPMENTANDACONTROLSYSTEMFORTHEISSUEOFGAMESANDEQUIPMENT.EACHWILLBESIMPLEANDEFFECTIVE.PROCEDURE:TheassistantandSupervisorwillproduceaninventoryofalldepartmentalequipment.Thisinventorywillbecheckedatintervals.Fromtheinventory,theywillalsoproduceacontrolsystemfortheissueandreclaimofallgamesandsportsequipment.AllstaffwillbeawareofhowthesystemworksandhowtoissueandreclaimequipmentfromtheBeachBureandActivitiesDesk.InventoryTheinventoryissimplyalistorrecordofallequipmentthedepartmenthasatitsdisposal.Itservesthepurposeofensuringthattheequipmentisaccountedforandthatifanyequipmentgoesmissing,weareawareofit.TheControlSystemTwo“Equipmentissue”bookswillbeopened.OneforusebehindtheActivitiesDeskandoneforusebehindtheBeachBure.NoChargewillbemadeforissueoftheequipment,butitshouldbereturnedby5p.m.totheplaceofissue.EquipmentissuedattheActivitiesDeskmaystayoutovernight.PROCEDURES:(continued)TheControlsystemswillconsistofthetwobooksinwhichentrieswillbemade.Theentrieswillbeasfollows:RoomTimeDateReturnedNameEquipmentExpectedInitialReturnByTheentriestobemadeareself–explanatory.ThebookshouldbecheckedattheendofthedaybytheAssistanttoensurethatallequipmenthasbeenreturnedtotheBeachBure.HeshouldalsocheckthatallequipmentattheActivitiesDeskisaccountedfor.ForguestswantinggamesaftertheActivitiesDeskisclosedtheyshouldrefertothereceptionforissueofequipment.Itisvitalthatalequipmentbeinventoriedandthenitsusemonitored.Thiswillissuetheequipmentagainstlossortheftandwillserveasanefficientrecordofrepairsneeded.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRTUBGOUTOFALLMISCELLANEOUSACTIVITIES.STANDARD:ALLSTAFFWILLBEFLEXIBLEENOUGHTOCARRYOUTACTIVITIESATSHORTNOTICE–ANDBRINGINSPECIALSKILLSOFTHEIROWN–SUBJECTTOTHEACTIVITYDIRECTOR’SAPPROVALPROCEDURE:Theactivitiespresentedinthedailyprogrammeandthespecialactivitiesprogrammeareoftensubjecttochange.Althoughmanyoftheactivitiesarepermanent,otherscouldbeaffectedbybadweather,equipmentfailureorbytherebeinglackofparticipants.Ineacheventuality,staffmusthavetheabilitytoimprovise..Theactivitiessubstitutedcouldbe:specialinterestevents.themeeventsgroupactivities.conventionrequirements.Orwetweatherevents.Whereaneventisneededtosubstituteaprogrammedevent,theActivitiesDirectormayaskanyemployeetoimproviseStaffshouldpreparealistofactivitiesandeventsheorshecouldcarryouttocaterfrothispossibility.BeforebringinginanyeventwhichdeviatesfromtheprogrammetheActivitiesDirectoristoreceivetheproposalandwillthentakethenecessaryaction.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ISSUEANDRECLAIMOFTOWELSFROMTOWELBURE.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:MANNINGTHEBEACHBURE.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:KNOWINGTHEVOUCHERANDCONTROLSYSTEMS.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PROMOTINGGROUPPARTICIPATIONANDENCOURAGINGACTIVITIES.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TEACHINGASAILBOARELESSON.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TEACHINGAHOBIECATSAILINGLESSON.STANDARD:ALLEMPLOYEESSHOULDBEABLETOSAILANDGIVEBASICHOBIESAILINGINSTRUCTIONPROCEDURE:WheneveraninstructorteachesasailinglessonontheHobieCat,he/sheshouldfollowthereguidelinessothateachinstructorisgivingoutthesameinformation.Thedemonstrationhobieshouldberiggedandreadyinfrontofthegrouporindividual,andanyotherequipmentneededshouldbeattheready.LIFEJACKETSSHOULDBEOFFERED.IntroductionIntroduceyourselftothegrouporindividualandgetnames,andanindicationofhowmuchsailingtheyhavedonebefore.Explainthatthiswillbeabasiclessonaimedatteachingthebasicsandgettingthemgoingasquicklyaspossible.Explainthatitwillbea3partlesson:Drylanddrill.Accompaniedstagewithinstructor.Solosail–iftheychoosetodoit.DrylanddrillExplainthebasicpartsoftheboat–thenamesofthetwosails–thefourcontrolsoftheboatTiller,Daggerboard,Mainsheet,Jibsheets.Showthepositionsofthehelmsmanandcrewandwhatcontrolstheyhavetotakecareof:PROCEDURES:(continued)Showtheprocedureforturning,(Tackingonly),tobeingwith.notifycrew,pushtilleraway,watch,andwaitforboom,crossasboomcrosses,faceforward,centralizetiller.Thecrewwouldcrosstomiddleandwaitforthemanoeuvretobecompleted.Thepointsofsailingwouldbeexplained,aswouldheadtowindandhowtogetoutofit.Thesailangleswouldalsobecovered.Accompaniedstagewithinstructor:Repeatallthestagestaughtintwoways:firstlywiththeinstructordemonstrating,thenwithguesttrying.Intheeventofalargegroup,thisstagewouldinvolvetakingguestsoutinpairsfor15minutesaccompaniedinstruction.SoloSailBeforethisstagetheinstructorwouldcalmlymentionwhattodointheeventofacapsize.Thisstagewouldonlybeattemptediftheguestiscomfortable,theinstructorisconvincedhe/sheisready,andtheweatherissuitable.Theinstructorwouldexplainthelimitstostaywithinandwouldassistwiththelaunchandrecovery.Ifpossibleonlylettheguestssailonreaches.Theinstructorwouldwatchthesolosailorsforthedurationofthesail.Safetyisvital.ConclusionToconclude,theinstructorwillgetthegrouptogetherforasummaryofallthingscovered.PROCEDURES:(continued)DuringgeneraluseofHobies–ahalfhourlimitmayhavetobeimposedsoastoenableallgueststousetheequipment.Thiswouldbesubjecttoneed.Settingup+packingawaytheHobbies9.a)Thehullmustbestoredabovethewallwithallsailsstoredandlockedaway.Allattachmentsmustbetakenoff.TorigtheHobieTurnthehulltointothewind.Attachsailtoboomandenterallbatterns.Attachhalyard.Haulupsailensuringmainsheetisout.EnsurehalyardispulledTaut;ifusingajib,itisvitaltoensurethattheluffisTaut.Thisprocedurewillbedemonstrated.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TAKINGTHEWATER–POLOACTIVITY.STANDARD:ALLSTAFFMUSTBEABLETOSWIMANDBEABLETOTAKECOMMANDOFAWATER–POLOACTIVITYPROCEDURE:Thewaterpoloactivitywillbeheldinthemainpoolandcouldbeachildren’soradultsevent.Thesestepsshouldbefollowed:Ensurethatallequipmentissetupbeforehand,andthateverythingneededisreadyatthepoolside.Equipmentneededincludes;ball,goals,waterpolocaps,skibelts,blackboardchalk,whistleandasafetypole.EnsurethatallguestsatthepoolsideknowthattheeventisabouttotakeplaceandhowlongitwilltakeEncourageparticipation.Whenguestsaregathered,explaintherules:Safetyatalltimes–iftireddropout,noduckingetc.Noholdingtheballwhenmoving.Youmustswimwhilepushingit.Aftereachgoaltheballcomesbacktothereferee.Scorewillbekeptontheblackboard.Explainlengthofgameorscoretobereached.Giveoutswimcapsandpickteams.Thiscanbedoneanyway,forexamplebycountries,bysex,byageoratrandom.Anyonerequiringskibeltforbuoyancywillbegivenone.Beginthematch–refereeconstantlyandwatcheachplayertoensurethegameissafe;keepaconstantscoredisplayed.PROCEDURES:(continued)Whenthematchisover(thiscouldbeatanytimedecidedbytherefereedependingontirednessofparticipants,targetscorereached,oranyotherreason)allequipmentshouldbereturnedtothestore.Makesurethereisaclearbeginningandaclearendtotheactivity.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:GIVINGTHESAILINGTHEORYLECTURE.STANDARD:ALLSTAFFSHOULDBEABLETOGIVETHESTANDARDTHEORYLECTURE,KNOWTHESTAGES,ANDBEABLETOTALKKNOWLEDGEABLYFORTHE30MINUTEACTIVITIES.PROCEDURE:ForequipmentaninstructormayneedHobieCat,ablackboard,andchalk.Thelecturewillbeastandardformatandwillfollowthreestages:Introduction–Introduceyourselfandthesubject;explainitsrelevanceandwhatareasyouwillcover.Puttheaudienceatease.Lecture–Usingtheworkingmodel,theblack–boardandchalk,theinstructorwillexplainthefollowing:Thedifferenttypesofboatsandtheirrigs–Sloop,Ketch,Catrig,Clipperetc.ThepartsofaHobieCatandtheirfunctions,Hull,Tiller,Rudder,Mast,Sailsetc.Thefourmaincontrols.Thepointsofsailing–Beat,Reach,Reach,Runetc–howtheycompareandwhy.Sailshape–aerodynamical,thechangingshapeofsailsthroughtheages,batterns,sailparts,sailcontrolsforchangingshale.Howasailworks–Sloteffect,Windflowdirection,highandlowpressure,Vacuumeffect.EachstagewillbeassistedbydiagramsandtheuseofvisualaimRecappingandquestions–Themainpointswillbehighlightedaswilltheirrelevance.Anyquestionswillbeanswered.PROCEDURES:(continued)Test–Somekindoftestwillbegiven,usuallyverbally.Theemphasisshouldbeoninformalityandthereshouldbeno‘test;atmosphere.Conclusion–thisfinalstageisveryshortandshouldconsistofonlyafewwordstogiveaclearendingtotheactivity.Duringthelectureaninstructorshouldtakecaretofollowtheguidelineson‘howtoteachandgiveinstruction.’STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:GIVINGTHESAILBOARDTHEORYLECTURESTANDARD:ALLSTAFFSHOULDBEABLETOREPRODUCETHISLECTUREEFFECTIVELYPROCEDURE:Forequipment,aninstructormayneedawindsurferablackboardandchalk.Thelecturewillbeastandardformatandwillfollowthesestages:Introduction–Introduceyourselfandthesubject;explainitrelevanceandwhatareasyouwillcover.Puttheaudienceatease.2.Lecture–Usingtheworkingmodel,theblackboardandchalk,theinstructorwillexplainthefollowing:Thethreedifferenttypesofboard–flat,fun,short/sinker/theiruses,andwhywehaveflatboards.Thepartsofasailboardandtheirfunctions–Board,Daggerboard/Centreboard,Skeg,theriganditsparts,thesailetc.Thepointsofsailing–Beat,reach,run,howtheycompareandwhy.Sailsshape–Aerodynamical,thechangingshapeofsailsthroughtheages.Batterns,sailparts,sailcontrolsforchangingshape.Howthesailworks–Windflowdirection,highandlowpressure,vacuumeffect.Eachstagewillbeassistedbydiagramsandtheuseofvisualaids.Recappingandquestionanswering–themainpartswillbehighlightedaswilltheirrelevance.Anyquestionswillbeanswered.Test–Somekingoftestwillbegiven,usuallyverbally.Theemphasisshouldbeoninformalityandmaximumgroupparticipation.PROCEDURES:(continued)Conclusion–Thisfinalstageisveryshortandshouldconsistofonlyafewwordstogiveaclearendingtotheactivity.Caremustbetakentobeinterestingandinformative.Theguidelinesonhowtoteachandtogiveinstruction’mustbefollowedexplicitly.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTTHESAILBOARDFREESTYLEDEMONSTRATIONSTANDARD:EMPLKOYEESSHOULDBEABLETODOTHEDEMONSTRATIONOREXPLAINWHILEANOTHERPERSONDOESIT.THESEQUENCEOFEVENTSMUSTBELEARNED.PROCEDURE:Thedemonstrationisinthreeparts:IntroductionDemonstrationConclusionBeforetheeventtheequipmenttobesetoutisasfollows:Onesailboardriggedandlyingonthebeach.Oneblackboard,withclearlyvisibleorderofevents(learnedthoroughlybythetwoparticipatingbeachattendants).Onemegaphoneifnecessary,Chalk,Oneregattabuoy.IntroductionBothbeachattendantsaddresstheviewinggroupandintroducethemselves.Onewillthenexplaintheorderofeventstobeshown,usingtheblackboardprogramme.Thehazardsofthetrickswillbepointedout,alongwiththeshallownessofthewater–thiswillsetalightheartedtoneincasesometricksfail.Itwillalsobepointedoutthateachtrickwillcomeinthesamedirectionfromtheregattabuoy.PROCEDURES:(continued)Trickstobeshownandtheirorderare:-HeaddipSitting,kneeling,splitsSailinginsidetheboomSailingbackwardsBacktothesailSailingendupDucktackCarvejibRailriding–forwardandbackwardsDemonstrationThedemonstrationattendantwillthensailouttothepositionoftheregattabuoy.Ashecomesuptothebuoyonthefirstrunthelandbasedattendantwillintroducetheheaddipandguestswillseeitcarriedout.Asthedemonstratorreturnstothebuoytheinstructorwillexplainthenexttrick,andagainintroduceitasthedemonstratorcomesuptothebuoy.Eachtrickwillbedoneinthesamedirection.Therail–ridingwillbetheclimaxandshouldreceiveabigbuildupinthewayofintroduction.ConclusionAsthedemonstratorreturns,aroundofapplauseshouldbeencouragedandaconcludingsentenceortwoshouldbemade.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:RUNNINGTHEHOBIECATSTAGGEREDREGATTASTANDARD:.EACHEMPLOYEESHOULDHAVEKNOWLEDGEOFTHESTEPSINVOLVEDANDTHEABILITYTOCARRYTHEMOUT.PROCEDURE:TheHobiestaggeredregattaisaneventwhereguestsparticipateinoneboatatatime.Itisaraceagainsttheclock.Theeventislimitedtotwohours.PreparationAsimplecourseshouldbesetusingtwoorthreeregattabuoys.Thestartshouldbefromthebeach,thefinishbypassingthenearestbuoy–thusavoidingarushbacktothebeachandpossiblebreakage.TheHobiesshouldberiggedandready.Ablackboardshouldbealreadypreparedwiththeheadings:GuestandTime.Lifejacketsshouldbeavailable.PreparationAsimplecourseshouldbesetusingtwoorthreeregattabuoys.Thestartshouldbefromthebeach,thefinishbypassingthenearestbuoy–thusavoidingarushbacktothebeachandpossiblebreakage.TheHobiesshouldberiggedandready.Ablackboardshouldbealreadypreparedwiththeheadings:GuestandTime.Lifejacketsshouldbeavailable.IntroductionWhenguestsarrive,theeventwillbeintroducedalongwiththeattendantsandabriefdescriptionofwhatistofollow.theraceisagainsttheclockeachboatmayhaveasmanycrewasyoulikethecoursewillbeexplainedthetimeswillbeenteredontheblackboardforquickreference精品文档精心整理精品文档可编辑的精品文档STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:FAMILIARITYWITHTHECONTROLSYSTEMSFORGAMESANDEQUIPMENTANDTHEPRODUCTIONOFANINVENTORYANDCONTROLSYSTEM.STANDARD:THEASSISTANTANDTHESUPERVISORWILLJOINTLYPRODUCEANINVENTORYOFALLEQUIPMENTANDACONTROLSYSTEMFORTHEISSUEOFGAMESANDEQUIPMENT.EACHWILLBESIMPLEANDEFFECTIVE.PROCEDURE:TheassistantandSupervisorwillproduceaninventoryofalldepartmentalequipment.Thisinventorywillbecheckedatintervals.Fromtheinventory,theywillalsoproduceacontrolsystemfortheissueandreclaimofallgamesandsportsequipment.AllstaffwillbeawareofhowthesystemworksandhowtoissueandreclaimequipmentfromtheBeachBureandActivitiesDesk.InventoryTheinventoryissimplyalistorrecordofallequipmentthedepartmenthasatitsdisposal.Itservesthepurposeofensuringthattheequipmentisaccountedforandthatifanyequipmentgoesmissing,weareawareofit.TheControlSystemTwo“Equipmentissue”bookswillbeopened.OneforusebehindtheActivitiesDeskandoneforusebehindtheBeachBure.NoChargewillbemadeforissueoftheequipment,butitshouldbereturnedby5p.m.totheplaceofissue.EquipmentissuedattheActivitiesDeskmaystayoutovernight.PROCEDURES:(continued)TheControlsystemswillconsistofthetwobooksinwhichentrieswillbemade.Theentrieswillbeasfollows:RoomTimeDateReturnedNameEquipmentExpectedInitialReturnByTheentriestobemadeareself–explanatory.ThebookshouldbecheckedattheendofthedaybytheAssistanttoensurethatallequipmenthasbeenreturnedtotheBeachBure.HeshouldalsocheckthatallequipmentattheActivitiesDeskisaccountedfor.ForguestswantinggamesaftertheActivitiesDeskisclosedtheyshouldrefertothereceptionforissueofequipment.Itisvitalthatalequipmentbeinventoriedandthenitsusemonitored.Thiswillissuetheequipmentagainstlossortheftandwillserveasanefficientrecordofrepairsneeded.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRTUBGOUTOFALLMISCELLANEOUSACTIVITIES.STANDARD:ALLSTAFFWILLBEFLEXIBLEENOUGHTOCARRYOUTACTIVITIESATSHORTNOTICE–ANDBRINGINSPECIALSKILLSOFTHEIROWN–SUBJECTTOTHEACTIVITYDIRECTOR’SAPPROVALPROCEDURE:Theactivitiespresentedinthedailyprogrammeandthespecialactivitiesprogrammeareoftensubjecttochange.Althoughmanyoftheactivitiesarepermanent,otherscouldbeaffectedbybadweather,equipmentfailureorbytherebeinglackofparticipants.Ineacheventuality,staffmusthavetheabilitytoimprovise..Theactivitiessubstitutedcouldbe:specialinterestevents.themeeventsgroupactivities.conventionrequirements.Orwetweatherevents.Whereaneventisneededtosubstituteaprogrammedevent,theActivitiesDirectormayaskanyemployeetoimproviseStaffshouldpreparealistofactivitiesandeventsheorshecouldcarryouttocaterfrothispossibility.BeforebringinginanyeventwhichdeviatesfromtheprogrammetheActivitiesDirectoristoreceivetheproposalandwillthentakethenecessaryaction.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ISSUEANDRECLAIMOFTOWELSFROMTOWELBURE.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:MANNINGTHEBEACHBURE.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:KNOWINGTHEVOUCHERANDCONTROLSYSTEMS.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PROMOTINGGROUPPARTICIPATIONANDENCOURAGINGACTIVITIES.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TEACHINGASAILBOARELESSON.STANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TEACHINGAHOBIECATSAILINGLESSON.STANDARD:ALLEMPLOYEESSHOULDBEABLETOSAILANDGIVEBASICHOBIESAILINGINSTRUCTIONPROCEDURE:WheneveraninstructorteachesasailinglessonontheHobieCat,he/sheshouldfollowthereguidelinessothateachinstructorisgivingoutthesameinformation.Thedemonstrationhobieshouldberiggedandreadyinfrontofthegrouporindividual,andanyotherequipmentneededshouldbeattheready.LIFEJACKETSSHOULDBEOFFERED.IntroductionIntroduceyourselftothegrouporindividualandgetnames,andanindicationofhowmuchsailingtheyhavedonebefore.Explainthatthiswillbeabasiclessonaimedatteachingthebasicsandgettingthemgoingasquicklyaspossible.Explainthatitwillbea3partlesson:Drylanddrill.Accompaniedstagewithinstructor.Solosail–iftheychoosetodoit.DrylanddrillExplainthebasicpartsoftheboat–thenamesofthetwosails–thefourcontrolsoftheboatTiller,Daggerboard,Mainsheet,Jibsheets.Showthepositionsofthehelmsmanandcrewandwhatcontrolstheyhavetotakecareof:PROCEDURES:(continued)Showtheprocedureforturning,(Tackingonly),tobeingwith.notifycrew,pushtilleraway,watch,andwaitforboom,crossasboomcrosses,faceforward,centralizetiller.Thecrewwouldcrosstomiddleandwaitforthemanoeuvretobecompleted.Thepointsofsailingwouldbeexplained,aswouldheadtowindandhowtogetoutofit.Thesailangleswouldalsobecovered.Accompaniedstagewithinstructor:Repeatallthestagestaughtintwoways:firstlywiththeinstructordemonstrating,thenwithguesttrying.Intheeventofalargegroup,thisstagewouldinvolvetakingguestsoutinpairsfor15minutesaccompaniedinstruction.SoloSailBeforethisstagetheinstructorwouldcalmlymentionwhattodointheeventofacapsize.Thisstagewouldonlybeattemptediftheguestiscomfortable,theinstructorisconvincedhe/sheisready,andtheweatherissuitable.Theinstructorwouldexplainthelimitstostaywithinandwouldassistwiththelaunchandrecovery.Ifpossibleonlylettheguestssailonreaches.Theinstructorwouldwatchthesolosailorsforthedurationofthesail.Safetyisvital.ConclusionToconclude,theinstructorwillgetthegrouptogetherforasummaryofallthingscovered.PROCEDURES:(continued)DuringgeneraluseofHobies–ahalfhourlimitmayhavetobeimposedsoastoenableallgueststousetheequipment.Thiswouldbesubjecttoneed.Settingup+packingawaytheHobbies9.a)Thehullmustbestoredabovethewallwithallsailsstoredandlockedaway.Allattachmentsmustbetakenoff.TorigtheHobieTurnthehulltointothewind.Attachsailtoboomandenterallbatterns.Attachhalyard.Haulupsailensuringmainsheetisout.EnsurehalyardispulledTaut;ifusingajib,itisvitaltoensurethattheluffisTaut.Thisprocedurewillbedemonstrated.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:TAKINGTHEWATER–POLOACTIVITY.STANDARD:ALLSTAFFMUSTBEABLETOSWIMANDBEABLETOTAKECOMMANDOFAWATER–POLOACTIVITYPROCEDURE:Thewaterpoloactivitywillbeheldinthemainpoolandcouldbeachildren’soradultsevent.Thesestepsshouldbefollowed:Ensurethatallequipmentissetupbeforehand,andthateverythingneededisreadyatthepoolside.Equipmentneededincludes;ball,goals,waterpolocaps,skibelts,blackboardchalk,whistleandasafetypole.EnsurethatallguestsatthepoolsideknowthattheeventisabouttotakeplaceandhowlongitwilltakeEncourageparticipation.Whenguestsaregathered,explaintherules:Safetyatalltimes–iftireddropout,noduckingetc.Noholdingtheballwhenmoving.Youmustswimwhilepushingit.Aftereachgoaltheballcomesbacktothereferee.Scorewillbekeptontheblackboard.Explainlengthofgameorscoretobereached.Giveoutswimcapsandpickteams.Thiscanbedoneanyway,forexamplebycountries,bysex,byageoratrandom.Anyonerequiringskibeltforbuoyancywillbegivenone.Beginthematch–refereeconstantlyandwatcheachplayertoensurethegameissafe;keepaconstantscoredisplayed.PROCEDURES:(continued)Whenthematchisover(thiscouldbeatanytimedecidedbytherefereedependingontirednessofparticipants,targetscorereached,oranyotherreason)allequipmentshouldbereturnedtothestore.Makesurethereisaclearbeginningandaclearendtotheactivity.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:GIVINGTHESAILINGTHEORYLECTURE.STANDARD:ALLSTAFFSHOULDBEABLETOGIVETHESTANDARDTHEORYLECTURE,KNOWTHESTAGES,ANDBEABLETOTALKKNOWLEDGEABLYFORTHE30MINUTEACTIVITIES.PROCEDURE:ForequipmentaninstructormayneedHobieCat,ablackboard,andchalk.Thelecturewillbeastandardformatandwillfollowthreestages:Introduction–Introduceyourselfandthesubject;explainitsrelevanceandwhatareasyouwillcover.Puttheaudienceatease.Lecture–Usingtheworkingmodel,theblack–boardandchalk,theinstructorwillexplainthefollowing:Thedifferenttypesofboatsandtheirrigs–Sloop,Ketch,Catrig,Clipperetc.ThepartsofaHobieCatandtheirfunctions,Hull,Tiller,Rudder,Mast,Sailsetc.Thefourmaincontrols.Thepointsofsailing–Beat,Reach,Reach,Runetc–howtheycompareandwhy.Sailshape–aerodynamical,thechangingshapeofsailsthroughtheages,batterns,sailparts,sailcontrolsforchangingshale.Howasailworks–Sloteffect,Windflowdirection,highandlowpressure,Vacuumeffect.EachstagewillbeassistedbydiagramsandtheuseofvisualaimRecappingandquestions–Themainpointswillbehighlightedaswilltheirrelevance.Anyquestionswillbeanswered.PROCEDURES:(continued)Test–Somekindoftestwillbegiven,usuallyverbally.Theemphasisshouldbeoninformalityandthereshouldbeno‘test;atmosphere.Conclusion–thisfinalstageisveryshortandshouldconsistofonlyafewwordstogiveaclearendingtotheactivity.Duringthelectureaninstructorshouldtakecaretofollowtheguidelineson‘howtoteachandgiveinstruction.’STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD: