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千里之行,始于第2页/共2页精品文档推荐BEC商务英语中级考试阅读真题为了让大家更好的学习商务英语BEC考试,我给大家整理了BEC商务英语中级考试真题,下面我就和大家共享,来观赏一下吧。
BEC真题一
Readthearticlebelowaboutthechangingroleofhumanresourcesdepartments.
Thebestpersonforthejob
Employeescanmakeabusinesssucceedorfail,sothepeoplewhochoosethemhaveavitalroletoplay.
Employeesareacompanysnewideas,itspublicfaceanditsmainasset.Hiringtherightpeopleisthereforeasignificantfactorinacompanyssuccess.(0)GIfthehumanresourcesdepartmentmakesmistakeswithhiring,keepinganddismissingstaff,abusinesscandisappearovernight.Manycompaniesnowrealisethatrecruitingthebestrecruitersisthekeytosuccess.
SarahChoi,HeadofHRatEncopic,believesthatthinkingcommerciallyisakeyqualityinHR.EverydecisionanHRmanagermakesneedstoberelevanttoadvancingthebusiness.(8)...CThatsnolongerthecase.HRmanagershavetothinkmorestrategicallythesedays.Theycontinuallyneedtothinkabouttheimpactoftheirdecisionsonthebottomline.(9)F...Forexample,achiefexecutivewillexpecttheHRdepartmenttoadviseoneverythingfromtheheadcounttowhethertoproceedwithanacquisition.
WhydopeoplegointoHRinthefirstplace?Choihasareadyanswer.Ithinkmostpeopleintheprofessionareattractedbyalong-termgoal.(10)DNothinghappensinthecompanywhichisntaffectedbyordoesntimpactonitsemployees,sotheHRdepartmentisacrucialpartofanybusiness.
Notalloperationalmanagersagree.AninformalsurveyofattitudestoHRdepartmentsthatwascarriedoutlastyearbyaleadingbusinessjournalreceivedcommentssuchasWhatdotheyactuallycontribute?(11)AAsChoipointsout,salarieshaveneverbeenhigherand,inaddition,HRmanagersoftenreceivesubstantialannualbonuses.
Despitethefinancialrewards,HRmanagersoftenfeelundervalued,andthisisamajorreasonformanyleavingtheirjobs.(12)...EHowever,alackoftraininganddevelopmentisamoresignificantfactor.Thesedays,goodprofessionaldevelopmentopportunitiesareconsideredanessentialpartofanattractivepackage,Choiexplains.
AButrisinglevelsofremunerationdemonstratethattheprofessionsgrowingimportanceiswidelyrecognised.
BAtonetime,aprofessionalqualificationwasrequiredinordertoprogresstothetopofHR.
COtherdepartmentsandseniorexecutivesusedtoseeHRmanagersashavingapurelyadministrativerole.
DSinceitsoneofthefewareaswhereyoucanseethewholeoperation,itcanleadtoaninfluentialroleontheboard.
EBeingseenassomeonewhojustticksoffotherpeoplesleaveandsickdaysdoesnothelpbuildasenseofloyalty.
FTheythereforeneedtobecompetentinmanyaspectsofacompanysoperations.
GOntheotherhand,recruitingthewrongstaffcanleadtodisaster.
这篇文章的标题有些misleading,“Thebestpeopleforthejob”,还以为是招人的标准。其实这篇文章是关于Humanresource的,所以还是要适当关注文章前的说明:thearticlebelowaboutthechangingroleofhumanresourcesdepartments.
第八题,空格后面的“Thatsnolongerthecase”是很重要的提示。由于空格前面始终在强调commercial和business,所以在空缺的地方应当是和另一个方面相关的内容。选项C的administrativerole正好满意这个要求。前后文意思搭配在一起完全吻合。
第九题,后面的forexample的很关键,是对前面的补充说明。“Forexample,achiefexecutivewillexpecttheHRdepartmenttoadviseoneverythingfromtheheadcounttowhethertoproceedwithanacquisition.”总裁盼望人力资源经理对一切事情提出建议,从人数统计到是否进行收购。这种要求就需要人力资源经理具备许多才能。所以F的句子填在这里最合适。
第十题,答案略微不那么明显,不过D句中的aninfluentialrole可以和第十题的空格后的acrucialpart相对应,算是答案信号。要从整体上把握第三段,这里认为HRmanager的影响是全局的、长期的,所以D句的“seethewholeoperation”符合状况。
第十一题,理解前后文的意思,前面说过去的operationalmanagers不那么认可HRmanager的作用,后面指出HRmanagers挣得多,所以中间是转折的意思。A句的But是个信号,“上涨的薪酬水平意味着这个职位渐渐增加的重要性得到了广泛的认可。”意思和前后都吻合,所以是正确答案。
第十二题,空格前说HRmanagers觉得自己的作用被低估了,所以leaving。空格后一个However,所以空格处应当还是和leaving有关的,为什么离职。E句的意思是“被视作仅仅对别人的离开和生病的日子划勾的人是没法关心建立忠诚感的。”填入此处正好。
BEC真题二
LookatthestatementsbelowandtheadvicetobusinessesontheoppositepageaboutusingothercompaniestoruntheirITservices.
1、theneedtoteachskillstoemployeesworkingontheoutsourcedprocess
2、rememberingtheinitialreasonforsettinguptheoutsourcedproject
3、theneedtodrawupagreementsthatsetouthowintegrationistobeachieved
4、addressingtheissueofstaffwhoworkontheoutsourcedprocessbeingatadistantsite
5、theimportanceofmakingsomeoneresponsiblefortheintegrationprocess
6、staffontheoutsourcedprojectfamiliarisingthemselveswithvariousdetailsofthebusiness
7、problemsbeingassociatedwithanalternativetooutsourcing
WhenabusinessdecidestooutsourceitsITservices,itneedstoconsiderthequestionofintegration.Fourexpertsgivetheirviews.
A.GianlucaTramcere,SilicaSystems
AnoutsourcedITserviceisneverafullyindependententity.Itistiedtothehomecompanyspreviousandcontinuingsystemsofworking.Butdespitetheaddedresponsibilityofmanagingnewwaysofworking,manybusinessesignoretheintegrationprocess.Theyfailtoestablishcontractsthatdefinethewaysinwhichthetwocompanieswillworkalongsideoneanother,andfocussolelyonthetechnologicalaspectsofservicedelivery.
B.KevinRayner,Domola
Businessesneedtobuildintegrationcompetencycentresdedicatedtomanagingtheintegrationeffort.Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether.Althoughcompaniesoftenthinkofoutsourcingasawayofgettingridofpeopleandassets,theyneedtorememberthat,atthesametime,outsourcinginvolvesgainingpeople.Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.
C.ClaytonLocke,DigitalSolutions
Communicationisthekeytosuccess,andoutsourcingtootherregionsorcountriescanleadtoarangeofproblems.Foranysuchinitiative,itisnecessarytocreateateamwherethereisgood,opencommunicationandaclearunderstandingofobjectivesandincentives.Bringingpeopletothehomelocationfromtheoutsourcedcentreisnecessary,sinceitcanaidunderstandingofthecomplexitiesoftheexistingsystem.Tointegrateefficiently,outsourcingpersonnelhavetotalktothehomecompanysexecutivesanduserstounderstandtheirexperiences.
D.KimNoon,JGTech
Onewaytoavoidthedifficultiesofintegrationistocreateajoint-venturecompanywiththeoutsourcer.Thus,acompanycanswapitsassetsforashareoftheprofits.Yetjointventuresbringpotentialtroubles,andcompaniesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing:togaincostefficienciesandqualityofserviceinanareathatforsomereasoncouldnotbecarriedoutentirelyin-house.Thecomplexitiesandcostsofajoint-ventureinitiativeshouldnotbeunderestimated.
这篇文章讲的是外购(outsourcing),分别有四位专家就这个问题给出了自己的看法。A段的专家强调建立合同的重要性,B段专家认为要派专人负责,C段专家讲外派人员和本公司之间要有一个互动,D段专家讲假如与外包商(outsourcer)组成联合企业的话可能带来的一系列问题。假如对文章有个也许、基本的了解,许多题目不用细看就可以得出结论。
第一题的答案略微有些隐晦,在B段的最终一句。“Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.”由于新的操作是在本公司以外的地方以一种新的方式被执行,所以产生了培训成分。这里的training对应第一题的“teachskillstoemployees”。
其次题的答案在D段中间:companiesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing.这里的rationale是基本原理、根本缘由的意思。
第三题的答案在A段,特别明显的“establishcontracts”。
第四段的答案是C段的最终一句话,outsourcingpersonnelhavetotalktothehomecompanysexecutivesanduserstounderstandtheirexperiences.这里的talkto对应address,向谈话。第四题的意思是“说明在远址工作的外购人员的事情”,也就是C段最终一句说的外购人员向公司汇报他们的经受。
第五段的答案在B段,相当明显:Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether。需要派专人负责integration。
第六题说“外派人员要熟识自身工作的不同细节”,对应C段的“createateamwherethereisaclearunderstandingofobjectivesandincentives.”打造一个对目标和动机都有清楚理解的团队。
第七题略微绕一点。题目里的“analternativetooutsourcing”指的是D段里的“createajoint-venturecompanywiththeoutsourcer”,建立一个联合企业。D段里的专家始终在强调联合企业的麻烦和简单性(jointventuresbringpotentialtroubles),所以是正确答案。
BEC真题三
Thesecretofsuccessinelectroniccommerceliesinplacinganewemphasisonawell-establishedarea.Thatareaiscustomerservice,whichisnowtheonlypointof(19)betweenabusinessandthebuyingpublic.
Thereareanumberoffactorsinareal-worldshopthat(20)peoplesperceptionsofabusiness:these(21)thelocationandtheappearanceofthepremises,thequalityandthepricingofthemerchandiseorservices’andthebehaviourofthestaff.
However,ifacompanyistryingtomakeagoodimpressionwithonlinecustomers,mostofthesefactorsdonot(22)apart.Inthe(23)ofthesefactors,thewaycustomersare(24)whentheyhaveareasontocallhasafundamentaleffectonacompanysabilitytoretainthemascustomers.Evenmorethanregulartelephoneorin-personcustomers,webcustomersareimpatient,easilyfrustratedandalwaysconsciousthattheyhaveotherplaceswheretheycan(25)theirbusiness.Preventingthemfromdoingthatmeansmeetingthemontheirown(26)andprovidingthemwithwhattheywant.
Thisnecessity,in(27),meansthatcompaniesthatselloverthenetmustgetback-endfunctionsright.Imposing(28)requirementsoncustomerswillnotwork;abusinessthat(29)oncustomersemailingforassistanceinsteadofusingthephone,forexample,willloserepeatcustom.
Ifthephoneisused,itmustbeanswered(30),andthestaffshouldlookforwaysofhelpingeventhemostawkwardcustomers(31),asismoreusual,tryingtofindsome(32)toblamethecustomerforanyproblem.
Animportant,finalpointisthatitisvitalthatalladdresses,weblinksandphonenumbersworkproperlyandefficiently.Thisoughtto(33)withoutsaying.Experience,however,showsthatitdoesnot.
19、ArelationshipBassociationC.meetingDcontact
20、AforceBdetermineCdecideDfix
21、AencloseBconsistCincludeDcontain
22、AgetBrunCplayDhave
23、AabsenceBlackCneedDscarcity
24、AcaredBtreatedCdealtDconsidered
25、AdeliverBbringCmoveDtake
26、ApoliciesBstandardsCtermsDconditions
27、AturnBsequenceClineDorder
28、AdenseBrigidCdeepDsolid
29、AdemandsBinsistsCexpectsDinstructs
30、ApunctuallyBpreciselyCpromptlyDpresently
31、AapartfromBotherthanCexceptforDratherthan
32、AcaseBexcuseCfaultDpurpose
33、AdoBmakeCgoDcome
我个人认为,完形填空这种题型属于BEC阅读里相对不简单把握的。其他几个部分多参照原文就能找到答案,而完形填空的答案有的时候靠分析是得不出结果的,由于会考到一些固定用法,而且是商务英语里的固定用法。固定用法一时半会是无法积累的。要想做好BEC里的完形填空,一是要把握肯定的解题技巧(比如排解法和猜题),二是要培育商务英语的感觉。感觉的培育也有两种途径,一个是多读原版商业英语文章,另一个就是把历年BEC真题里的完形填空原文填上空缺的单词反复朗读。
这篇名为《电子商务胜利秘诀》的文章主要分析了从事电子商务必需考虑的几个factor。重点考虑的是如何服务客户,不是在线的,而是电话。
19题首先考的就是一个固定的商务英语用法。Pointofcontact,接触点。商业词典的解释:Personoradepartmentservingasthecoordinatororfocalpointofanactivityorprogram.英文WIKI的解释:Apointofcontact(POC,alsosinglepointofcontactorSPOC)istheidentificationof,andmeansofcommunicationwith,person(s)andorganizations(s)associatedwiththeresource(s).
26题,ononesownterms,依据某人自己的主见。联系此句上下文,是说电子商务的客户不好服侍,得根据他们的意思来供应他们想要的。所以后面的28题应当选择rigid,僵硬的。意思是不能把一些僵硬的要求强加在客户的身上。
27题,inturn相应的;insequence按挨次,依次;inline成始终线;inorder整齐,秩序井然。
31题,后面的asismoreusual是插入语,在这里完全可以忽视不计,联系整个句子的意思。是说员工应当想方法应付哪怕是最难应付的客户,而不是找借口去指责客户。所以应选ratherthan(而不是)。apartfrom相当于exceptfor,除了…外(都),otherthan相当于except,除…以外。
32题,理解了上下文,应当选excuse。与fault相关的短语是findfaultwith
33题,gowithoutsaying固定用法,不言而喻的意思。
BEC真题四
FightingFit
FineFitness,thehealthandfitnesscluboperator,announcedanimpressivesetofresultsyesterday:(19)a38-per-centjumpinannualpre-taxprofits,thecompanyclaimedthatithad(20)noneoftheproblems(21)lastweekbyitsrival,TopFit.AccordingtoSamanthaCollier,thechiefexecutive,FineFitness(22)strongandison(23)toreachitstargetof100clubswithinthreeyears,itsstrategyunaffectedbytheapparent(24)downoftheeconomy.
Thecompanyopened12newclubsinthepastyear;(25)itstotalto51.Theyhave(26)tobehighlysuccessful,withpeoplejoininginlargenumbers,especiallyinthe25-to-40agerange.Eventhemore(27)clubsarestillseeingsalesgrowth,alongwithrisingretention(28)ofmorethan70percent.Thiscanbeseenasclear(29)oftheappealofFineFitness.
MsCollieradmittedthatastherewere(30)toomanycompaniescompetingwithoneanother;therewouldalmostcertainlybe(31)inthehealth-and-fitness-clubsectorofthemarketShepredictedthat,withinarelativelyshorttime,theremightbeonlyaboutthreemajorcompaniesstillin(32).However,shedeclinedtosaywhichthesewerelikelytobe.
Profitsroseby£6.3million,althoughtherewasafallingrossmarginsfrom31percentto28.6percentbecauseofhigherinsurancepremiums,extramanagementcostsandstart-upexpensesforthecompanysnew(33)inSpain.
19AStatingBReportingCRemarkingDInforming
20AtakenBfeltCexperiencedDcaught
21AreleasedBissuedCopenedDrevealed
22AstaysBremainsCmaintainsDkeeps
23AtrackBdirectionCwayDline
24AfallingBbreakingCcuttingDslowing
25AbringingBputtingCgettingDmounting
26AshownBresultedCprovedDdemonstrated
27AinstalledBformedCestablishedDconfirmed
28AratesBstandardsCproportionsDvolumes
29AwitnessBsignCdisplayDevidence
30ApurelyBmerelyCsimplyDbarely
31AunionBconsolida
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