酒店司机岗位职责

Roomtohaveagreatstart成的开Driver司机HotelLevel:店级JobBand:位级

IV99

Department:门ReportsTo:属级

Division务BellCaptain,Concierge,FrontOfficeManager李班礼主，厅经OVERVIEW职位概述

Provideefficienttransportservicesforguestsandhotelexecutives.为客人酒店高提供交服务。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowwhichmeansweyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我们希望宾客感觉风格独特、时尚现代和入洞悉这意味们需要：

亲切、满自信体现尊来展现有力你。理解和测宾客需要、到细心到、具人翁精、把事办好，持注下见多识、分享历、展你的风来创造人感觉别的时，做到令人难。DUTIESANDRESPONSIBILITIES作职责

Responsibleforsafetransferofguestsalldeterminedlocations负责将人从所指定地安全送Createguestsatisfactionthroughapleasingpersonality,effectivecommunicationskillsandshouldbefirsttogreettheguestaspertimeoftheday凭借令愉快的格和有的沟通巧取得户的满，并且要主动客人打呼Maintaingoodknowledgeofthecityrouteslocationsandhotelfacilities熟知城路线、点和酒设施Maintainknowledgeofflighttimingsandassistguestinhandlingandloadingbaggagewheneverrequired知晓航时间，按客人求协助处理和载行李

Maintainahighstandardofpersonalhygieneandbewellgroomedandwelldressedalltimes保持个卫生，随时保持个形象和着整洁Doutmosttolearnnamesofguests,especiallyrepeatlongstayingguestsremainingalerttosituationstoofferassistance尽力熟客人的字，特是熟客长包房客人，意观察况以向人提供助Assistinvaletparkingwhenassignedanyduty在没有作任务协助代泊车Maintaindetailedknowledgeoffacilitiesandservicesofthehotelanduseknowledgetopromotethehoteltoguests熟知酒设施和务情况并以此客人推酒店Keepabreastofactivitiesyourcitywhichmayaffectdrivingtimesorroutesandrelaythistomanagement了解所城市的动，如现可能响驾驶间或路的情况向管理汇报Responsiblefortheupkeepandcleanlinessthecarusedforguesttransferandassistwithmaintainingvehiclestohotelpresentationstandards负责载车辆的养和清，并按酒店形标准对辆进行护PerformsotherdutiesmaybeassignedbytheRoomsDivisionManager执行房部经理能分派其它任ACCOUNTABILITY责任范围Numberofemployeessupervised管理的员DirectN.A.直接

无IndirectN.A.间接

无AnnualOperatingProfit/PayrollBudget–年度经营润和薪金算

N.A.无Metrics–主要绩效标

Completionofassignedtasks完成分给的工的情况DecisionMakingResponsibilities(DecisionRights)–决策职责决策)﹣Pageof4第2页，4页

N.A.无QUALIFICATIONSANDREQUIREMENTS任职要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.拥有在他人交时大多时间所用的沟技能；全代表店，品和公司顾客，工和第方交往的能。AbletoreadandwriteEnglish能够读英语Validdriver’slicenseforHotelvanand拥有驾酒店面车和汽所需的效驾驶照。Qualifications–学历

HighSchool.高中Experience–经验

1yearexperienceinguestserviceorasadriver.1年宾客务或司的经验Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofworkbeingperformed.Theynotintendedtobe