2022高考英语书面表达投诉信写作 高考英语书面表达技巧

本文格式为Word版，下载可任意编辑——2022高考英语书面表达投诉信写作高考英语书面表达技巧2022高考英语书面表达投诉信写作AletterofcomplaintPassagestructure:提出问题说明概括处境提出解决问题的手段投诉信通常包括以下几个方面的内容：说明投诉的理由并表示可惜；

实事求是地阐述问题发生的经过，切记不要浮夸其词；

指出问题引起的后果；

提出批评及处理的观法或敦促对方采取措施，或者提出所梦想的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律：

第一段：说明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。理应记住读信人不确定就是错误的责任人，他的合作对事情的最终圆满解决有着分外重要的作用。

其次段：写明投诉的理由、问题的经过及产生的后果。可以说概括的理由，也可以说问题的概括表达方式。

第三段：提出解决方案，不需开展。这段应表达书信的礼貌原那么，可以用类似“假设你能……，我将特别感恩”这样的表达方式。还要留神做到公允、公正。

Usefulsentencepatterns1.Iamwritingtocomplainabout…\Iamwritingtomakeacomplaintabout…\Iamwritingtoexpressmydissatisfactionabout…2.Thereissomethingwrongwith…Ibought.Foronething,…;foranotherthing…3.Icanhardlybear\tolerate…anymore.4.Ihopeyoucanconsidermysuggestionsandimprovethesituation5.Itrustyouwilltakethismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.6.Iwouldliketohavearefund(退款)orareplacement（更换）assoonaspossible.段尾常用语：

(1)Itwouldbehighlyappreciatedifyoucould…(2)Ibelieveyouwilltakemycomplaintsseriouslyand…(3)Ihopeyouwillgivedueattentiontothismatter.(4)Iwouldliketogetthismattersettledbytheendofthismonth.(5)Icouldnotbemoresatisfiedifyoucankindly…(6)Iwouldappreciateitverymuchifyoucould…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：

添置日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行那么要求退货，拿回货款。

DearSirorMadam,IamLiHua.Iamwritingtocomplainaboutthecellphoneproducedbyyourcompany.Outofmysatisfaction,thecellphoneIboughtlastmonthbrokedownaweekago.Icannotseeanythingonthescreen,whichhasagreateffectonmydailylifeandmywork.Muchtomydisappointment,IhavetalkedaboutthiswiththeshopwhichsoldmethisMP3,buttheycouldn’tdoanythingaboutit.Icanhardlybearthepoorserviceofferedbyyourcompany’sagents.Ihavenochoicebuttoturntoyourhelp.ItisrequiredthatyoushouldmakeareplacementofmyMP3nolaterthantheendofthismonth.Hopeyoucanlookintothematter,considermysuggestionsandsolvethisproblemassoonaspossible.Itwouldbehighlyappreciatedifitissolvedasexpected.Ifnot,Iwouldliketohaveafullrefundortakelegalaction.Lookingforwardtoyourearlyreply.RegardsLiHua投诉信格式模板：

Dear________，Iam________(自我介绍).IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout________(怨恨的事情)．Thereasonformydissatisfactionis________(总体介绍).Inthefirstplace,________(怨恨的第一个方面).Inaddition,________(怨恨的其次个方面).Underthesecircumstances,Ifindit________(感觉)to________(怨恨的方面带来的后果)．Iappreciateitverymuchifyoucould________(提出建议和苦求),preferably________(进一步的要求),andIwouldliketohavethismattersettledby________(设定解决事情结果期限)．ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely，LiMing其次篇投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。

January3,2022DearManager,NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago.ButwhenIbroughtithomeandturnediton,Ifounditdidn’tworkproperly.SoItookitbacktotheshopandtoldtheassistantwhathadhappened.Tomysurprise,yourassistantdidn’thelpmetosolvetheproblem.Onthecontrary,heshoutedatmerudelyandrefusedtoexamineit.Iknowthatyourshopenjoysahighreputationofgoodservice,soIboughttheTVsetinyourshop.Buttoday,Iamsorrytofindthatsuchserviceshouldhavehappenedinyourshopandyourassistantdidn’tseriouslythinkoftheinterestsofcustomers.Ihopeyouwilllookintothematterandgivemeareasonableexplanation.Iamwaitingtoknowhowyouwilldealwithit.ThankyouforyourconsiderationandIamexpectinganearlyreply.Sincerelyyours,Tom第三篇网上购物书籍投诉信书面表达范文：

DearSirorMadam,I’mastudentfromGuangmingMiddleSchool.Asafaithfulsupporterofyourwebsite,Ihaveenjoyedyourconvenienceandtimelyservice.Butthistime,I’mwritingforyourhelp.OnDec26th,Iorderedabest-sellerTwilightthroughyourwebsite.Unfortunately,quiteafewpageswerefoundmissingwhenIreaditafterwards,greatlyaffectingmyunderstandingofthebook.Iwaswonderingwhetheryoucouldsolvethisprobleminaproperway,forinstance,sendingmeanewbook,forIreallylovethebook.Yourearliestreplywillbeappreciated.Thankyou!实战演练作文