日常对话-住酒店

青年教师英语能力培训·日常对话TOPIC4:住宿STAGE2:应用口语CheckinconvenientregistrationformbellboyliftlobbysingleroomsignatureshowermorningcalldoubleroomdiscountmassageDialogue1A:早上好，女士，我能为你做点什么吗?B:是的，这是我第一次到美国，出租车司机在机场接上我，把我送到你们酒店来。A:欢迎到我们酒店来，哦，是的，我们酒店的交通很方便，而且在闹市区。你今晚要在这里过夜吗?B:是的，我想要个带早餐的单人房。A:好的，让我看一下。带早餐的单人房，有的。现在是旅游淡季。另外，

我们还有20%的折扣。B:太好了，这是我的护照。A:Goodmorning,Madam.WhatcanIdoforyou?B:Yes,thisismyfirsttimetothecity.Thecabdriverpickedmeupattheairportandsentmetoyourhotel.A:Welcometoourhotel.Yes,wehaveaveryconvenienttransportation,andwearelocatedinthedowntownarea.Doyouneedtostayhereforovernight?B:Yes,Ineedasingleroomwithbreakfastincluding.A:Allright.Letmecheck.Asingleroomwithbreakfast,yes,itisavailable.Besides,wealsohavea20percentdiscountoffsinceitislowseason.B:Great!Hereismypassport.A:谢谢，请填写入住登记表。然后在这里签名，好吗?B:没问题，给你。A:谢谢，你的房间号是1210。这是房间钥匙，需要门童带你上去吗?B:我想不用了，电梯在哪里?A:电梯在大厅最里面，你往前走直到你看到右手边有一个吧台。那就是电梯了，乘电梯到12楼，你出了电梯后往左走，坐手边第三间就是1210，你很容易找到的。A:Thanks,willyoupleasefillinthisregistrationformandsignyoursignaturehere?B:Itismypleasure.Hereyouare.A:Thankyou.Yourroomis1210.Hereisthekey.Doyouneedthebellboyshow-upservice?B:No,thanks.Whereisthelift?A:Theliftisjustdownthelobby.Gostraightaheaduntilyoureachabaronyourright,thereisthelift.Thentakethelifttothe12thfloor,getoutofthelift,turntoyourleftside,walkforthethirddoor,thatistheroom1210.Itisquiteeasytofind.B:好的，谢谢。顺便问下，你们有24小时热水洗澡吗?A:有的，我们提供24小时热水澡。如果你愿意的话，你也可以到酒店的娱乐中心做个按摩，因为淡季同样有20%的折扣。B:真的吗？这是一个好主意，谢谢。我先去房间，然后就去洗澡。我不知道酒店有没有叫醒服务?A:有的，先生。每一个住店者都可以有这个服务。你想要叫醒，是吗?B:是的，我明天想早起。我想明天早晨去参观白宫。B:Thankyou.Yourguidewillbehelpful.Bytheway,Ijustarrivedafterfourhours’flight,Iamreallytired.Doyouhave24-hourhotwatershower?A:Yes,weoffered24-hourhotwaterserviceoryoumayhavemassageintheEntertainmentCenterifyouwant.Thereisalso20percentdiscountoffinthelowseason.B:Really?Itshallbeagoodidea!Thankyou.Iwillgettomyroomfirstandthentomassage.Iwonderifyourhotelhasamorningcallservice.A:Yes,sir.Anyonewhostaysinourhotelcanaskfortheservice.Wouldyoulikeamorningcall?B:Sure,Imustgetupearlytomorrow.IwanttogotovisittheWhiteHouse.A:好的，你在那里会度过一个愉快的早晨的。稍等，我帮你转到客房服务部。先生，你想几点叫醒?B:明天早晨六点。A:你想要怎么样的叫醒?电话还是敲门?B:电话吧。我不想把隔壁房间的房客吵醒了。A:好的，1210房间，明早6点，电话叫醒，已经订好了，我们会明早六点给你电话。还需要什么吗?B:不需要了。谢谢。晚安。A:晚安。做个好梦。A:OK.Youwillhaveawonderfulmorningthere.Onesecond,please.IamgoingtoconnectyoutotheClientServiceDpt.forthemorningcallservice.B:Allright.Thankyou.A:Atwhattimedoyouwantmetocallyouup,sir?B:At6o’clocktomorrowmorning,please.A:Whatkindofcallwouldyoulike,byphoneorbyknockingatthedoor?B:Byphone.Idon’twanttodisturbmyneighbors.A:OK,Room1210,6o’clock,byphone.It’sconfirmed.Wewillcallyoubyphonetomorrowmorning.Isthereanythingyouneed,sir?B:No,thankyou.Goodnight.A:Goodnight,haveagooddream.HotelServicevaletincashtoiletDry-cleancreditcardlostpropertyreportturninlaundrytipsflushblockreplaceflaskDialogue2A:客房服务，需要什么帮助吗?B:是的，我房间里的抽水马桶出了点问题。A:我们马上派人去修，您的房间号是?B:187。A:我可以进来吗?B:请进。A:哪儿坏啦?B:抽水马桶不放水了。A:可能是堵住了，让我看看。噢，有个零件坏了……现在好了，你可以试一下。B:好，现在好了，谢谢。A:不客气，还有什么吗?B:没有了，这是给你的小费。A:谢谢您，小姐。A:Housekeeping.CanIhelpyou?B:Yes,thereissomethingwrongwiththetoilet.A:We'llsendsomeonetorepairitimmediately.What'syourroomnumber,please?B:187.A:MayIcomein?B:yes,please.A:What'sthetrouble?B:Thetoiletdoesn'tflush.A:maybesomepartneedstobereplaced.Letmesee.Oh,it'sblocked…It'sallrightnow.Youmaytryit.B:Yes,it'sworkingnow.Thankyou.A:You'rewelcome.Anythingelse?B:Nothing,thisisyourtips.A:Thankyou,Lady.Dialogue3A:您需要什么?B:请问有没有人拾到一个护照交过来?A:恐怕没有，您丢失了护照?B:是的，我在房间里到处都找遍了也没有找到。A:你可以填写一下失物登记单，我们会帮您留意。B:好的，另外你们能派人来收要洗的衣服吗?908房间，佩吉。A:当然，佩吉女士，洗熨工马上就过去。B:好的，我还有一条丝质的礼服，需要干洗。还有我丈夫的夹克需要缝好。A:好的，女士，我们会照做的。B:那太好了，我可以刷信用卡么？A:当然，你可以刷信用卡或者付现金。由您决定，夫人。A:WhatcanIdoforyou?B:Iwaswonderingifanyonehasturnedinapassport.A:I'mafraidnot.Haveyoulostyourpassport?B:Ithinkso.Ican'tfinditanywhereinmyhotelroom.A:Youcanfillinthislostpropertyreport,andI‘llkeepmyeyeoutforit.

B:OK,andcouldyousendsomeoneupformylaundry,please?Room908,Peggy.

A:Certainly,Mrs.Peggy.Avaletwillbeupinafewminutes.

B:Good.Ialsohaveasilkdresswhichneedstodry-clean,andmyhusband’sjacketneedstostitchbeforewashing.

A:Alright,madam.Wewilldoasyousaid.

B:That‘sfine.CanIpaybycreditcard?

A:Ofcourse,youcanpaybycreditcardorincashaswell.It’suptoyou,Madam.Dialogue4A:客房服务，可以进来吗?B:请进。A:您要我什么时间来给你打扫房间呢，女士?B:如果您愿意，现在就可以打扫。我正想下去吃早饭呢，你进来了，在打扫前，能不能先帮个忙?A:好的，什么事?B:我想请你给我拿一瓶开水来，早饭后我需要热水喝药。A:很抱歉您的水壶空了，我马上去给您拿一瓶满的来。B:谢谢。A:Housekeeping.MayIcomein?B:Yes,please.A:Whenwouldyoulikemetodoyourroom,madam?B:Youcandoitnowifyoulike.Iwasjustgoingdownformybreakfastwhenyouca