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山东省滨州市惠民县体育中学2021年高三英语下学期期末试题含解析一、选择题1.ThecityofRomehasjustpassedanewlawtopreventcrueltytoanimals,whichmanypeoplesaycan____thecivilizationofacity.
A.manage
B.separate
C.handle
D.measure参考答案:D2.(2016·浙江)onlineshoppinghaschangedourlife,notallofitseffectshavebeenpositive.A.Since B.AfterC.While D.Unless参考答案:C试题分析:句意:尽管网上购物已经改变了我们的生活,但是不是其所有的影响都是积极的。while引导让步状语从句,意为“尽管,虽然”;since既然,自从;after在……之后;unless除非。故选C。考点:考查连词。【名师点睛】这几个词都是连词,要分清每个连词短语的含义和用法,做题时关键看上下文和逻辑关系。since引导原因/时间状语从句;after引导时间状语从句;while引导让步/时间状语从句;unless引导的是条件状语从句。while的用法比较多,不仅仅在选择题中经常出现,学生在做阅读理解、完形填空的时候,遇到while一定要判断它的准确含义,以便于正确理解句子的意思。3.Thelocalpeoplearenow________HongKong,whichwasonce________theBritishforoneandhalfacentury.A.inchargeof;inchargeof
B.inthechargeof;inthechargeofC.inthechargeof;inchargeof
D.inchargeof;inthechargeof参考答案:D试题分析:考查介词短语:inchargeof主动,主语往往是人“管理,看管”inthechargeof被动,主语一般是物“被管理,在管理之下”句意:当地人现在管理香港了,那本来是英国人管理了一个半世纪。选D考点:考查介词短语:点评:inthechargeof也可用inone'scharge形式。incharge介词短语,用作表语或后置定语,意为“负责,看管”。4.Peterdoesn’tsmokenow,buthe foralmosttwentyyears.A.wassmoking B.hadsmoked C.hassmoked D.smoked参考答案:D考查动词时态。句意:Peter现在不吸烟了,但是他曾吸了几乎20年的烟。根据句意可知,此处描述的动作发生在过去。故选D。5.It’snicetohearfromheragain.________,welastmetmorethanthirtyyearsago.
A.What’smore B.That’stosay C.Believeitornot D.Inotherwords参考答案:C略6.—Whereismydictionary?IrememberIputithereyesterday.
—You
itinthewrongplace.
A.mustput
B.shouldhaveput
C.mightput
D.mighthaveput
参考答案:
D
解析:本题考查情态动词用法。根据句意“你可能昨天放错了地方”可知,应用mighthaveput表示对过去的肯定猜测;should+havedone表示“本应该做某事而未做”。7.Is__________Qinghai-TibetRailwayplaysanimportantroleinChina’srailwayhistorythetopicthatyou’recomingto?A.what
B.it
C.that
D.this参考答案:C8.Theywillsendkidstocollege
ittakes,evenifthatmeansahugeamountofdebt.A.whoever
B.however
C.whatever
D.whichever参考答案:C9.Agoodteachershouldknowhowto________anoisyclass.A.deal
B.handle
C.solve
D.present参考答案:B本题考查动词辨析。handle对付、管理或控制;dealwith可以表示“处理,对付”,但是deal无此意;solve解决;present赠送,引荐,呈现,提交。10.______alittleearlier,youcouldhavegotacopyofhislatestbook.A.Ifyouwouldarrive B.Ifyouarrived
C.Shouldyouarrive
D.Hadyouarrived参考答案:D11.—Haveyoureceivedareplytoyourjobapplication?—No.I______.A.waited
B.amwaiting
C.havewaited D.hadbeenwaiting参考答案:B【考点】时态和语态【试题解析】分析题目,由前者说的话以及后者的否定回答可知后者还正在等申请的回复。根据句意,可知选B。句意:--你收到了你的申请的回复了吗?--还没,我正在等。12."Themoment_____soon,"hethoughttohimself,waitingnervously.A.came B.hastome C.wascoming D.iscoming参考答案:D本题考查时态。句意:“这一时刻马上就要来了,”他想——他等的都有点紧张了。先时后态,判断出时间为将来(soon),就说明这一时刻还没到来但即将到来。13.Manymemoriesofoldtimeswere_______bytheconversationwehadtogetherthatevening.A.calledup
B.turnedup
C.takenup
D.keptup参考答案:A考查动词短语的用法。句意:那天晚上我们一起交谈,想起过去时光的许多记忆。A.calledup
使回忆,使想起;B.turnedup出现;C.takenup占用;D.keptup保持。根据句意选A。
14.Wecould______himandgodirecttothechairman,butwewouldbeskatingonverythinice.
A.ignore
B.attack
C.blame
D.sentence参考答案:A15.Whenashipthatsankin1628wasrecoveredfromtheportofStockholm,thescientistswereoverjoyedwiththechance_____theremainsofthepast.A.examine
B.examining
C.toexamine
D.examined参考答案:C16.---Howdidtheplanstrikeyou?---Great,indeed!_______.Icannotspeaktoohighlyofit.A.Infact
B.Besure
C.Afterall
D.Asaresult参考答案:A略17.--Doyouthinkit'sagoodideatomakefriendswithyourstudents?--______,Ido.Ithinkit'sagreatidea.A.Really
B.Obviously
C.Actually
D.Generally参考答案:C18.Youcanimaginewhatgreattuoublewehad_____theschoolfortheblind.A.settingup
B.tosetup
C.setup
D.tosettingup参考答案:A略19.Christmas
is
a
holiday
usually
celebrated
on
December
25th
____________
the
birth
of
Jesus
Christ.
A.in
charge
of
B.in
terms
of
C.in
favor
of
D.in
honor
of
参考答案:D二、新的题型20.Nomatterwhattypeofbusinessyourun,ithastodealwiththingsthatgowrongfromyourcustomer’spointofview.Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.___36___Firstly,youshouldlistenactivelytowhatthecustomerhassaidbymaintainingcomfortableeyecontact.___37___Secondly,___38___It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexercise.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesor,you’lldosomethingabouthiscomplaint.Thirdly,talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.___39___Inthiscaseit’simportanttoletyourcustomerknowanestimationofhowlongitwilltaketotakeactiononhiscomplaint.Fourthly,asimple“Thankyou”isonewaytoletthecustomersknowyouappreciatethetimeandeffortthey’vetakentoinformyouaboutaproblemofyourcompany’sserviceorproductthatyouneedtoknowabout.Finally,createaprocedureforrecordingdifferenttypesofcustomercomplaints.___40___A.Listentoyourcustomer’scomplaintsandyoucanimproveyourservice.B.Therewillbetimeswhenyou’llbeunabletoresolvetheissueimmediately.C.Whenreceivingacomplaint,youshouldapologizeforthefailurethecustomerhasidentified.D.Theyareavaluablesourceofinformationtodeterminevariousrootcausesthatneedtobeaddressedwithinyourcompany.E.Soit’simportanttolearntodealwithcustomers’complaintsefficiently.F.Don'tfeelashamedofthefailureinyourserviceorproduct.G.Youshouldalsoshowyourcustomerthatyoudounderstandhimbygivingfullattention.参考答案:36.E
37.G
38.C
39.B
40.D这是一篇议论文。文章作者分五个方面说明了如何处理顾客的投诉。【36题详解】上文Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.说对于组织者来说,为了进一步的改善,投诉者是一个巨大的信息来源。下文分五个方面说明了如何处理顾客的投诉,该空承上启下,E选项“所以学会有效地处理顾客的投诉很重要”切题,故选E。【37题详解】上文Firstly,youshouldlistenactivelytowhatthecustomerhassaidbymaintainingcomfortableeyecontact.说你应该通过保持合适的眼神接触,积极地听顾客说的话,该空承接上文,G选项“你也应该通过全神贯注的方式,向你的顾客说明你确实理解他”切题,故选。G【38题详解】下文It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexercise.指出要向顾客道歉,该空与下文相呼应,C选项“当接到一个投诉时,你应该对顾客认定的故障表示道歉”切题,故选C。【39题详解】上文Thirdly,talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.说和客户交谈,发现解决他问题的最好方法,该空承接上文,B选项“你不能立即解决问题时,中间可能会有一段时间”切题,故选B。【40题详解】上文Finally,createaprocedureforrecordingdifferenttypesofcustomercomplaints.说对于记录顾客不同种类的投诉,创建一个程序,该空承接上文,D选项说明了这么做的原因,故选D。三、阅读理解21.阅读下列短文,从每题所给的四个选项(A、B、C和D)中,选出最佳选项,并在答题卡上将该项涂黑。Inourlife,wehaverarelyexpressedourgratitudetotheonewho’dlivedthoseyearswithus.Infact,wedon’thavetowaitforanniversariestothanktheonesclosetous—theonessoeasilyoverlooked.IfIhavelearnedanythingaboutgivingthanks,itisthis:giveitnow!Whileyourfeelingofappreciationisaliveandsincere,actonit.Sayingthanksissuchaneasywaytoaddtotheworld’shappiness.
Sayingthanksnotonlybrightenssomeoneelse’sworld,butitalsobrightensyours.Ifyou’refeelingleftout,unlovedorunappreciated,tryreachingouttoothers.Itmaybejustthemedicineyouneed.
Ofcourse,therearetimeswhenyoucan’texpressgratitudeimmediately.Inthatcasedon’tletembarrassmentsinkyouintosilence—speakupthefirsttimeyouhavethechance.
Onceayoungminister,MarkBrian,wassenttoaremoteparishofKwakiutlIndiansinBritishColumbia.HehadbeentoldthattheIndiansdidnothaveawordforthankyou.ButBriansoonfoundthatthesepeoplehadexceptionalgenerosity.Insteadofsayingthanks,itistheircustomtoreturneveryfavorwithafavoroftheirown,andeverykindnesswithanequalorsuperiorkindness.Theydotheirthanks.
Iwonderifwehadnowordsinourvocabularyforthankyou,wouldwedoabetterjobofcommunicatingourgratitude?Wouldwebemoreresponsive,moresensitiveandmorecaring?Thankfulnesssetsinmotionachainofreactionthattransformspeopleallaroundus—includingourselves,fornooneevermisunderstandsthemelodyofagratefulheart.63.Inthefirstparagraphthewritermainlyencouragesus
.A.toexpressoursincerethankstimelytothosearoundusB.nevertooverlookourclosefriendsindailylifeC.towaitforapro
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