reservation教学教学讲解课件

reservation12020/12/11reservation12020/12/11HowtomakeareservationStateexactlywhatyouwantYournameThenumberofpeopleThedateandtime22020/12/11HowtomakeareservationStateKeywordsandexpressionsI’dliketo…Book/reserveMakeareservation32020/12/11KeywordsandexpressionsI’dlReservingaroomDeluxesuitesDoubleroomsSinglerooms42020/12/11ReservingaroomDeluxesuites4你好，希尔顿酒店。有什么可以帮助你的吗？Hello,HiltonHotel.MayIhelpyou?我想订一个房间。I’dliketobookaroom.我们这儿有豪华套房，双人套房和单人间。您想订哪一种？Wehavedeluxesuites,doubleroomsandsinglerooms.Whichonewouldyoulike?我想要一个可以看到海景的套房。I’dlikeasuitewithanoceanview,please.52020/12/11你好，希尔顿酒店。有什么可以帮助你的吗？52020/12/1请问您的到店和离店日期？MayIknowyouarrivalanddeparturedates?我们打算下星期三入住，星期五离开。WeplantocheckinnextWednesday,andcheckoutonFriday.对不起，在这期间您要的房间都订满了。Sorry,alltheroomsyouwantarebookedupduringtheperiod.不过，我们还有几间邻街的豪华套间。But,doyoumindasuitefacingthestreet?62020/12/11请问您的到店和离店日期？62020/12/11好吧。我需要付定金吗？Ok,I’lltakeit.DoIhavetopayadeposit?我们要求收一晚上的定金。Werequireaone-nightdeposit.如果您在一星期内取消预订，您的定金将全额返还。我们只收少额的手续费。Ifyoucancelyourreservationwithinaweek,yourdepositisfullyrefundable.Weonlychargeasmallamountofprocessingfee.72020/12/11好吧。我需要付定金吗？72020/12/11我能记下您的名字和联系方式吗？CanIhaveyournameandcontactinformation?82020/12/11我能记下您的名字和联系方式吗？82020/12/11BookatableA:Goodafternoon,AppleBee’s.HowcanIhelpyou?B:Yes.I’dliketobookatablefortonight.A:Yes.Whattime?B:Seveno’clock.A:Seveno’clock.Forhowmanypeople?B:Therearesixofus.Canwehaveaprivateroom?A:Sure.Butpleasecomeontime.Wewon’tbeabletokeeptheroomforyouifyou’remorethanfifteenminuteslate.92020/12/11BookatableA:Goodafternoon,B:Isee.We’llbetherearoundseven.A:What’syournameplease?B:SandraBrown.A:MissSandraBrown,atableforsixatseventonight.B:that’sright.Thankyou!A:Mypleasure.Seeyoutonight.B:Thanks.Seeyou!102020/12/11B:Isee.We’llbetherearounBookaflightticketA:I’dliketoreserveoneticketonFlight6051toHongKong,forOctober20th.B:Sorry,sir.We’rebookeduponthe20th.Butwestillhaveafewseatsavailableonthe21st.A:Whendoesittakeoff?Andthearrivaltime?B:Itwilltakeoffat10a.m.andlandat13p.m.A:Thatworks.Ithinkitisadirectflight,right?B:Yes,sir.Onewayorroundtrip?A:Roundtrip,please.A:Whichwouldyouprefer,businessoreconomyclass?112020/12/11BookaflightticketA:I’dlikB:Doyouservelunch?A:Yes,sir.B:Howmuchisthefarefortheroundtrip?A:1700,includingtaxes.B:Ok,Iwouldliketopaybycreditcard.A:Good.CouldIhaveyournameandyourcreditnumber.B:…A:Youwillreceiveaconfirmationletterbyemail.AndanythingelseIcandoforyou?B:No,thanks.A:Thankyouforchoosingourservice.Hopeyouhadagoodtrip.122020/12/11B:Doyouservelunch?122020/1ReservingaroomDate:nextThursday3nightsAsingleroom132020/12/11ReservingaroomDate:nextThuBookingatableTime:seveno’clocktomorrowNumber:7142020/12/11BookingatableTime:seveno’cBookingaflightticketFromWuhantoSanFranciscoNumber:oneadultandababyDate:September3rd152020/12/11BookingaflightticketFromWuDoorman:Goodmorning,ma’am.Welcometoourhotel.Guest:Goodmorning.Doorman:CanIhelpyou?Guest:Yes,please.Doorman:Isthisyoursuitcase?Guest:Yes.Doorman:Howmanypiecesofluggagedoyouhave?Guest:Four.Doorman:Letmetakethemforyou.I’llshowyoutothe

frontdesk.Thisway,please.Guest:Thankyou.Doorman:Mypleasure.Ihopeyou’llenjoyyourstayin

ourhotel.162020/12/11Doorman:Goodmorning,ma’am.Glitch小故障，小毛病AdjoinedroomJacuzzi按摩浴缸Amenity便利设施valet172020/12/11Glitch小故障，小毛病172020/12/11Businessdinner我们经理邀请您今晚参加晚宴。Ourmanagerwouldliketohavethepleasureofinvitingyoutoadinnerpartythisevening.我们想为您举办一次宴会，希望您能参加。Wewanttogiveadinnerpartyforyou;wehopeyou’llbeabletoattend.请携夫人一同前来。Pleasebringyourwifetotheparty.182020/12/11Businessdinner我们经理邀请您今晚参加晚宴。1Businessdinner今天的招待会是特地为你们举行的。Thereceptiontodayisinyourhonor.请入席吧。Pleasegotothetable.请随便用。Pleasehelpyourself.干杯。Cheers!192020/12/11Businessdinner今天的招待会是特地为你们举行的Businessdinner祝您健康！Toyourhealth!为我们合作成功干杯！Tothefuturesuccessofourcooperation!为我们长久的友谊干杯！Let’sdrinktooureverlastingfriendship!我建议为您在中国的愉快旅行干杯！IproposeatoasttoyourpleasanttourinChina!感谢你们的盛情款待。Thankyouforyourhospitalityandyourdinner.202020/12/11Businessdinner祝您健康！202020/12/UsefulwordsdrinkSoftdrinksmineralwater矿泉水juicebeerwineRicewine米酒spirits白酒champagne香槟酒cocktail鸡尾酒212020/12/11Usefulwordsdrink212020/12/11Appetizer/starterSidesdessertChickenwingsFrenchfriesPotatochipsBreadsticksSpringrollsPiesCookiesMilkshakessundae222020/12/11Appetizer/starter222020/12/11Maincourse/maindishspecialSteak:rare,medium,done/overdonePekingroastduckHotpotSteamedmeatdumplingSweetandsourfishspaghetti232020/12/11Maincourse/maindish232020/12MenuWaiterWaitressGodutchBeonsbSharethecostDelicious美味的，可口的Tasty可口的，好吃的Crispy卷曲的，松脆的TastelessToughanddryTenderjuicy242020/12/11Menu242020/12/11conversationsA:WhatcanIofferyou,madam?B:Whathaveyougotthismorning?A:Assortedfreshfruitsandfoods.B:I’dlikeaglassoftomatojuice,please.A:Anycereal,madam?B:Yes,adishofcreamofwheat.A:Eggsorsomething?B:Yeah,baconandeggswithbutteredtoast.Ilikemybaconverycrisp.A:Howdoyouwantyoureggs?B:Overeasy,please.252020/12/11conversationsA:WhatcanIoffDialoguetwoA:Takeyourtimeandenjoyit.B:Wow!Theyaredelicious,A:Helpyourselftothechickenwhileit’shot.B:It’sverytasty.A:Wouldyoupassmethepaper,please?B:Hereyouare.A:WouldyoulikesomePekingroastduck?B:Great!Yummy,it’scrispy262020/12/11DialoguetwoA:TakeyourtimeDialoguethreeA:Dr.Smith,wouldyoucareforanotherhelping?B:Nomore,thanks.I’mquitefull.A:Didyouenjoythemeal?B:It’sthemostdeliciousdinnerI’vehadforalongtime.it’ssucharichdinner.A:I’msogladyoulikeit.B:Thankyouverymuchforyourhospitality.A:Let’sdrinkatoasttothesuccessinyourworkandtohealth.272020/12/11DialoguethreeA:Dr.Smith,wouWhatwouldyouliketohave,sir?Ireallycan’tdecide.today’sspecialisroastlegoflamb.No,I’mnotthathungry.Whatelsedoyourecommend?Steamedsalmonwithsalad.OK.282020/12/11Whatwouldyouliketohave,sA:Waitress,canIhavethebill,please?B:Yes,sir.A:Doyouaccepttraveler’schecks?B:Yes,butweneedsomeidentification.A:Hereismydriver’slicense.B:Great!I’llbebacksoon.292020/12/11A:Waitress,canIhavethebiHowwouldyouliketopaythebill,sir?Doyouacceptcreditcards?Yes,sir.ButweonlyacceptAmericanExpress,MasterCardandVisa.Whatkindhaveyougot?Mastercard.Hereyougo.Verygood,sir.Waitamoment.302020/12/11HowwouldyouliketopaythePPT教学课件谢谢观看ThankYouForWatching312020/12/11PPT教学课件谢谢观看ThankYouForWatchreservation322020/12/11reservation12020/12/11HowtomakeareservationStateexactlywhatyouwantYournameThenumberofpeopleThedateandtime332020/12/11HowtomakeareservationStateKeywordsandexpressionsI’dliketo…Book/reserveMakeareservation342020/12/11KeywordsandexpressionsI’dlReservingaroomDeluxesuitesDoubleroomsSinglerooms352020/12/11ReservingaroomDeluxesuites4你好，希尔顿酒店。有什么可以帮助你的吗？Hello,HiltonHotel.MayIhelpyou?我想订一个房间。I’dliketobookaroom.我们这儿有豪华套房，双人套房和单人间。您想订哪一种？Wehavedeluxesuites,doubleroomsandsinglerooms.Whichonewouldyoulike?我想要一个可以看到海景的套房。I’dlikeasuitewithanoceanview,please.362020/12/11你好，希尔顿酒店。有什么可以帮助你的吗？52020/12/1请问您的到店和离店日期？MayIknowyouarrivalanddeparturedates?我们打算下星期三入住，星期五离开。WeplantocheckinnextWednesday,andcheckoutonFriday.对不起，在这期间您要的房间都订满了。Sorry,alltheroomsyouwantarebookedupduringtheperiod.不过，我们还有几间邻街的豪华套间。But,doyoumindasuitefacingthestreet?372020/12/11请问您的到店和离店日期？62020/12/11好吧。我需要付定金吗？Ok,I’lltakeit.DoIhavetopayadeposit?我们要求收一晚上的定金。Werequireaone-nightdeposit.如果您在一星期内取消预订，您的定金将全额返还。我们只收少额的手续费。Ifyoucancelyourreservationwithinaweek,yourdepositisfullyrefundable.Weonlychargeasmallamountofprocessingfee.382020/12/11好吧。我需要付定金吗？72020/12/11我能记下您的名字和联系方式吗？CanIhaveyournameandcontactinformation?392020/12/11我能记下您的名字和联系方式吗？82020/12/11BookatableA:Goodafternoon,AppleBee’s.HowcanIhelpyou?B:Yes.I’dliketobookatablefortonight.A:Yes.Whattime?B:Seveno’clock.A:Seveno’clock.Forhowmanypeople?B:Therearesixofus.Canwehaveaprivateroom?A:Sure.Butpleasecomeontime.Wewon’tbeabletokeeptheroomforyouifyou’remorethanfifteenminuteslate.402020/12/11BookatableA:Goodafternoon,B:Isee.We’llbetherearoundseven.A:What’syournameplease?B:SandraBrown.A:MissSandraBrown,atableforsixatseventonight.B:that’sright.Thankyou!A:Mypleasure.Seeyoutonight.B:Thanks.Seeyou!412020/12/11B:Isee.We’llbetherearounBookaflightticketA:I’dliketoreserveoneticketonFlight6051toHongKong,forOctober20th.B:Sorry,sir.We’rebookeduponthe20th.Butwestillhaveafewseatsavailableonthe21st.A:Whendoesittakeoff?Andthearrivaltime?B:Itwilltakeoffat10a.m.andlandat13p.m.A:Thatworks.Ithinkitisadirectflight,right?B:Yes,sir.Onewayorroundtrip?A:Roundtrip,please.A:Whichwouldyouprefer,businessoreconomyclass?422020/12/11BookaflightticketA:I’dlikB:Doyouservelunch?A:Yes,sir.B:Howmuchisthefarefortheroundtrip?A:1700,includingtaxes.B:Ok,Iwouldliketopaybycreditcard.A:Good.CouldIhaveyournameandyourcreditnumber.B:…A:Youwillreceiveaconfirmationletterbyemail.AndanythingelseIcandoforyou?B:No,thanks.A:Thankyouforchoosingourservice.Hopeyouhadagoodtrip.432020/12/11B:Doyouservelunch?122020/1ReservingaroomDate:nextThursday3nightsAsingleroom442020/12/11ReservingaroomDate:nextThuBookingatableTime:seveno’clocktomorrowNumber:7452020/12/11BookingatableTime:seveno’cBookingaflightticketFromWuhantoSanFranciscoNumber:oneadultandababyDate:September3rd462020/12/11BookingaflightticketFromWuDoorman:Goodmorning,ma’am.Welcometoourhotel.Guest:Goodmorning.Doorman:CanIhelpyou?Guest:Yes,please.Doorman:Isthisyoursuitcase?Guest:Yes.Doorman:Howmanypiecesofluggagedoyouhave?Guest:Four.Doorman:Letmetakethemforyou.I’llshowyoutothe

frontdesk.Thisway,please.Guest:Thankyou.Doorman:Mypleasure.Ihopeyou’llenjoyyourstayin

ourhotel.472020/12/11Doorman:Goodmorning,ma’am.Glitch小故障，小毛病AdjoinedroomJacuzzi按摩浴缸Amenity便利设施valet482020/12/11Glitch小故障，小毛病172020/12/11Businessdinner我们经理邀请您今晚参加晚宴。Ourmanagerwouldliketohavethepleasureofinvitingyoutoadinnerpartythisevening.我们想为您举办一次宴会，希望您能参加。Wewanttogiveadinnerpartyforyou;wehopeyou’llbeabletoattend.请携夫人一同前来。Pleasebringyourwifetotheparty.492020/12/11Businessdinner我们经理邀请您今晚参加晚宴。1Businessdinner今天的招待会是特地为你们举行的。Thereceptiontodayisinyourhonor.请入席吧。Pleasegotothetable.请随便用。Pleasehelpyourself.干杯。Cheers!502020/12/11Businessdinner今天的招待会是特地为你们举行的Businessdinner祝您健康！Toyourhealth!为我们合作成功干杯！Tothefuturesuccessofourcooperation!为我们长久的友谊干杯！Let’sdrinktooureverlastingfriendship!我建议为您在中国的愉快旅行干杯！IproposeatoasttoyourpleasanttourinChina!感谢你们的盛情款待。Thankyouforyourhospitalityandyourdinner.512020/12/11Businessdinner祝您健康！202020/12/UsefulwordsdrinkSoftdrinksmineralwater矿泉水juicebeerwineRicewine米酒spirits白酒champagne香槟酒cocktail鸡尾酒522020/12/11Usefulwordsdrink212020/12/11Appetizer/starterSidesdessertChickenwingsFrenchfriesPotatochipsBreadsticksSpringrollsPiesCookiesMilkshakessundae532020/12/11Appetizer/starter222020/12/11Maincourse/maindishspecialSteak:rare,medium,done/overdonePekingroastduckHotpotSteamedmeatdumplingSweetandsourfishspaghetti542020/12/11Maincourse/maindish232020/12MenuWaiterWaitressGodutchBeonsbSharethecostDelicious美味的，可口的Tasty可口的，好吃的Crispy卷曲的，松脆的TastelessToughanddryTenderjuicy552020/12/11Menu242020/12/11conversationsA:WhatcanIofferyou,madam?B:Whathaveyougotthismorning?A:Assortedfreshfruitsandfoods.B:I’dlikeaglassoftomatojuice,please.A:Anycereal,madam?B:Yes,adishofcreamofwheat.A:Eggsorsomething?B:Yeah,baconandeggswithbutteredtoast.Ilikemybaconverycrisp.A:Howdoyouwantyoureggs?B:Overeasy,please.562020/12/11conversationsA:WhatcanIoffDialoguetwoA:Takeyourtimeandenjoy