中职专业课-外贸英语函电课件03项目三 履行合同

履行合同任务一支付与信用证任务二运输任务三索赔与理赔履行合同1.理解“支付”相关函电书写的内容、格式、步骤，以及典型的表达。2.理解“运输”函电书写的内容、格式、步骤，以及典型的表达。3.理解“索赔与理赔”函电书写的内容、格式、步骤，以及典型的表达。学习重点任务一

支付与信用证

I.InternationalPaymentsInternationalpaymentsarefinancialactivitiesconductedamongdifferentcountries.Payingforgoodssuppliedindomestictradeisafairlysimplematterbecausepaymentcanbemadeeitherinadvanceorwithinareasonableshortperiodafterdelivery.Paymentismuchmorecomplicatedininternationaltrade.Thesellersmustsometimeswaitseveralmonthsfortheirmoneyorthebuyersmayneedtopayseveralmonthsbeforetheyevenseetheirgoods.Clearly，boththesellersandbuyersruncertainrisksofnon-paymentornon-delivery.Sotheappointmentofagentsfortrustpurposebecomesnecessary.Thisfunctionisusuallyentrustedtobanks，whichhavebranchesorcorrespondentbanksinmosttownsandcitiesoverseas.知识储备任务一

支付与信用证

II.ModesofPaymentinInternationalTradeTherearethreemajormodesofpaymentininternationaltrade：remittance，collectionandletterofcredit.Remittanceandcollectionarecommercialcreditofferedbycompanies.Theletterofcreditisbanker’screditofferedbybanks.Remittanceincludesmailtransfer（M/T），telegraphictransfer（T/T）anddemanddraft（D/D）.Collectionincludesdocumentsagainstpayment（D/P）anddocumentsagainstacceptance（D/A）.Asfarastheseller’sbenefitisconcerned，letterofcreditisbetterthanD/P.D/PatsightisbetterthanD/Paftersight，whereasD/PisbetterthanD/A.知识储备任务一

支付与信用证

III.LetterofCreditLetterofcredit（L/C）isareliableandsafemethodofpayment，facilitatingtradewithunknownbuyersandgivingprotectiontobothsellersandbuyers.TherearevarioustypesofL/C，suchasirrevocabledocumentarycredit，revolvingcredit，standbycreditandback-to-backcredit.Amongthem，theirrevocabledocumentarycreditisthemostpopular.Thepartiesconcernedtoadocumentarycreditare：theapplicant（importer/buyer），theissuingbank/openingbank，theadvisingbank/notifyingbank，theconfirmingbank，ifany，thenegotiating/acceptingbankandthebeneficiary（seller/exporter）.知识储备任务一

支付与信用证

TheprocedureforissuinganL/Cisasfollows：（1）ThebuyerandthesellerconcludeasalescontractprovidingforpaymentbydocumentaryL/C.（2）Thebuyerinstructshis/herbank（openingbank/issuingbank）toissueanL/Cinfavoroftheseller（beneficiary）fortheamountofthepurchase.（3）Theopeningbank/issuingbankasksitscorrespondentbank（advisingbank），usuallyinthecountryoftheseller，toadviseandperhapsalsoadditsconfirmationtothedocumentaryL/C.（4）OnarrivaloftheL/C，theadvisingbankadvisesthesellerofthereceiptoftheL/C.（SometimesasellerrequiresaconfirmedL/C.Inthiscase，theadvisingbankusuallyaddsitsconfirmation，becomingtheconfirmingbank.）（5）Thesellerwillthendispatchthegoodsaccordingly.ItisevidentthatthefunctionofabankisveryimportantintheissuingofanL/C.知识储备任务一

支付与信用证

IV.TheMainContentsofaLetteronPaymentandL/CUsually，aletteronpaymentandL/Cconcernsoneofthefollowingtopics.●Thesellerandthebuyernegotiatethetermsofpayment.（Thebuyerusuallyasksforeasierpaymentterms.Thesellercanacceptorrejectthebuyer’srequest.）●ThesellerurgesthebuyertorushtheopeningofL/C.●ThebuyerappliestothebankfortheestablishmentoftheL/C.●ThebuyeradvicestheselleroftheestablishmentoftheL/C.●ThesellerasksfortheamendmentoftheL/C.●ThesellerasksthebuyertoextendtheL/C.知识储备任务一

支付与信用证

I.ForlettersonnegotiatingthetermsofpaymentDearJoeLau，RegardingyoursalesconfirmationNo.123forsellingMildSteelSheetsintheamountof＄100，000，wewanttoproposeaneasierpaymentarrangement.Ourpastpurchasefromyouhasbeenpaidasarulebyconfirmed，irrevocableletterofcredit.Onthisbasis，ithascostusagreatdeal.Fromthetimecreditisopeneduntilthetimeourbuyerspayus，thetie-upofourfundslastsaboutfourmonths.Thissituationisparticularlytaxingowingtothetightmoneyconditionsandunprecedentedlyhighbankinterestrate.Werequestthatyouagreetoeasierpaymentterms.Suchanaccommodationwouldbeconducivetoencouragingbusiness.WeproposeeitherC/DonarrivalofgoodsorD/P.实例示范任务一

支付与信用证

Yourkindnessingivingprioritytotheconsiderationoftheaboverequestandgivingusanearlyfavorablereplywouldbeappreciated.Yoursfaithfully，TrondTrondNotes：MildSteelSheets:软钢板Tie-up:（资金的）冻taxing:难于负担的，使人感到压力的tightmoney:紧缩的银根unprecedentedly:空前地，史无前例地accommodation:通融，照顾beconduciveto...:有助于……；有益于……C/D即CashagainstDocuments:货到后凭单付现D/P即DocumentsagainstPayment：付款交单实例示范任务一

支付与信用证

2.Thewritingstepsandtypicalexpressionsoftheletterconcerned任务一

支付与信用证

DearMr.Hu，SewingMachinesWehaveinstructedtheCommercialBankofLagostoopenacreditforUS＄150，000inyourfavour，validuntilMay30th，2010.ThecreditwillbeconfirmedbytheBankofChina，Changsha，whowillacceptyourdraftonthematsightfortheamountofyourinvoice.Thedocumentsrequiredfornegotiationare：3CommercialInvoices2BillofLadingInsurancepolicyII.ForLettersonL/C任务一

支付与信用证

Pleaseadviseusbycablewhenthesewingmachineshavebeenshipped.Sincerelyyours，GillianReeve，GillianReeveNotes：onthem：相当于drawingonthemInsurancepolicy：保险单II.ForLettersonL/C任务一

支付与信用证

（1）Whatarethewritingstepsofthisletter?______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________（2）Howmanypiecesofkeyinformationareprovidedbythebuyerinthisletter？Whatarethey?__________________________________________________________________________________________________________________________________________________________________________________________________________________________1.QuestionandAnswering任务一

支付与信用证

2.Thewritingstepsandtypicalexpressionsoftheletter任务一

支付与信用证

Expressions（1）termsofpayment付款条件，付款方式（2）confirmed，irrevocable，documentary，transferable，divisibleLetterofCredit保兑的、不可撤销的、跟单的、可转让的、可分割的信用证（3）D/Patsight；D/Paftersight即期付款交单；远期付款交单（4）D/A承兑交单（5）collection托收3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务一

支付与信用证

（6）C/D凭单付现（7）under（on）...terms；on...basis按……方式，在……基础上（8）applyforL/C申请开立信用证（9）inone’sfavour；inthefavourofsb.以某人为收益人（10）urgetheestablishmentofL/C催开信用证3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务一

支付与信用证

（11）advisetheestablishmentofL/C通知信用证的开立（12）establish/issue/openL/Cwith/throughabank通过银行开立信用证（13）toexpedite/rushanL/C加速开立信用证（14）amendmenttoL/C;extensionofL/C信用证的修改；信用证的延展（15）amendtheL/Ctoread/reading“...”把信用证改为“……”3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务一

支付与信用证

（16）conformto...与……相一致inconformitywith=inaccordancewith按照，与……相一致（17）draw（adraft）onsb.向某人开立（汇票），开出以某人为受票人的汇票（18）asaspecialaccommodation作为特殊照顾（19）onperusal仔细阅读之后（20）take/regardsth.asaprecedent把……当作先例3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务一

支付与信用证

（1）Sincewehaveonlymoderatecashreserves，itwouldcauseproblemsforusifthefundsaretiedupforthreeorfourmonths.Todevelopourbusiness，itisessentialtoadoptmoreflexiblemodesofpayment.（2）PaymentbyL/Cisratherinconvenienttoacustomerlikeuswhooftenplacesmedium-sizedorders.Youraccommodationinthisrespectwillbeconductivetofurtherdevelopmentofourbusiness.TypicalSentences任务一

支付与信用证

（3）Wemuchappreciatetheaccommodationyouhavegivenusinthepastandwouldbemostgratefulifyoucouldextendthisfavourtous.Pleasetakeourrequestintocarefulconsiderationandfaxusyourconfirmationearly.（4）Ourusualtermsofpaymentarebyaconfirmed，irrevocableletterofcreditavailablebydraftatsight，accompaniedbyshippingdocumentswhicharetobepresentedtothenegotiatingbankattheportofloading.TypicalSentences任务一

支付与信用证

（5）Forpayment，werequire100%value，confirmed，andirrevocableletterofcreditwithpartialshipmentandtransshipmentallowedclause，availablebydraftatsight，againstsurrenderoffullsetofshippingdocumentstothenegotiatingbankhere.（6）Inordertoavoidanyfurtherdelay，pleasemakesurethattheL/Cstipulationsareinpreciseaccordancewiththetermsofthecontract.TypicalSentences任务一

支付与信用证

（7）WethankyouforyourL/CNo.135for20tonsofclam.Onperusal，wefind，amongtheclausespecifiedinyourL/C，thatthefollowingpointsdonotconformtotheS/C.（8）WerequestthatyouextendtheshipmentdatetoJune10，2010andthenegotiationvaliditytoJune25，2010respectively.Weareconfidentthatyouwillgiveuscooperationandsendusyourreplyassoonaspossible.TypicalSentences任务一

支付与信用证

（9）YouarekindlyrequestedtoincreasetheamountofyourL/Cby＄600.（10）Wearefaxingrequestingatwo-weekextensionoftheL/CNo.778coveringyourorderNo.123for500casesfrozenchicken.AndpleaseamendtheamountoftheL/Ctoread（reading）“2%moreorless”.TypicalSentences任务一

支付与信用证

任务评价任务二运输TheSignificanceandEffectofshipmentShipmentisoneoftheessentiallinksinthechainofinternationaltrade.Themainactivitiesofitincludecustomclearance，

vesselcharteringorshippingspacebooking，obtainingshippingdocumentsafterpassinggoodstotheshippingcompanyandsendingshippingadvice.Goodscanbetransportedbyroad，railorair，butinmostcasesofinternationaltrade，bysea.知识储备任务二运输TheSignificanceandEffectofshipmentIninternationaltrade，thebuyersometimesgivesshippinginstructionstosuggestshippingcompanyandwritestothesellertourgeforpromptshipmentifitisdelayed.Thesellerusuallysendsshippingadvicetothebuyer，informingdetailsofshipment.Shippingadviceoftenconsistsoffollowingparts：（1）shipmentdate，（2）goods，（3）encloseddocuments.Throughstudyofthistask，studentswillacquiretheabilitytowritelettersofshipment.知识储备任务二运输1.Whatiscalledshipment?_________________________________________________________________2.Whatactivitieswillbeincludedinshipment?_________________________________________________________________3.Whatissueswillbecontainedintheshippingadvice?_________________________________________________________________QuestionandAnswering任务二运输4.Whatarethemeaningsoftheunderlinedwordsandphrases?（1）theessentiallinks_________________________________________________________________（2）thechainofinternationaltrade_________________________________________________________________（3）customclearance_________________________________________________________________（4）vesselchartering_________________________________________________________________（5）shippingadvice_________________________________________________________________（6）encloseddocuments_________________________________________________________________QuestionandAnswering任务二运输DearJoeLau，ReferringtoourorderNO.BT-708forSofaItemNo.CF6040andNo.CF009，wewishtodrawyourattentiontothefactthatuptothemoment，wehavenotreceivedanyinformationfromyouabouttheshipment.Whenweplacedtheorder，weexplicitlypointedoutthatpunctualshipmentwasofspecialimportancebecauseourcustomerswerebadlyinneedofthegoodsorderedandwehadgiventhemadefiniteassuranceofearlydelivery.Wefeelitourdutytoremindyouofthismatteragain，asourL/C，whichwillexpireattheendofnextweek.Wehopeyouwillmakeeveryefforttoeffectshipmentwithinthestipulatedtimeasanydelaywouldcauseusmuchtroubleandfinancialloss.Yoursfaithfully，TrondTrond实例示范任务二运输Notes：drawyourattention：提醒你方注意explicitly：明确地beofspecialimportance：有特别重要的意义adefiniteassuranceof...：明确保证……makeeveryeffortto...：尽一切努力做……thestipulatedtime：规定时间financialloss：经济损失实例示范任务二运输（1）Whatarethewritingstepsofthisletter?____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________（2）Whatisthereasonprovidedbythebuyertourgetheshipment?____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________QuestionandAnswering任务二运输Forletterswrittenbytheimporter2.Thewritingstepsandtypicalexpressionsoftheletterconcerned任务二运输Forletterswrittenbytheexporter2.Thewritingstepsandtypicalexpressionsoftheletterconcerned任务二运输Expressions（1）makeshipment运输，装运（2）shippingcompany；carrier船运公司；承运人（3）shippinginstruction装运须知（4）shippingadvice装船通知（5）B/L装运提单 3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务二运输Expressions

（6）shippingdocuments；transportationdocuments运输单据（7）onboard已装船（8）optionalport选择港（9）loadingport装运港，启运港（10）portofdischarge；portofdestination卸货港；目的港3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务二运输（11）partialshipment分运（12）transshipment转船（13）steam-ship（经常简写成S.S.）蒸汽轮，船（14）scheduledsteamer；liner班轮；大客轮（15）bookingshippingspaceon...for...为……在……船上订舱位3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务二运输（16）effectshipment办理装船（17）expireon到期（18）resolvethematter解决问题（19）packinglist装箱单（20）weightmemo重量单3.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务二运输（1）SincethepurchaseismadeonFOBbasis，pleasearrangeshipmentofthegoodsorderedbyusonS/S“Prince”withoutdelay.（2）Duetoanunexpecteddevelopment，pleaseexpeditetheshipmenttryingyour

best.WeshouldbegladifyoucouldmanagetoshipthegoodsbyS/SEastWindsailingfromJuly1st.（3）Weshallappreciateitifyouwilleffectshipmentassoonaspossible，thusenablingourbuyerstocatchthebriskdemandatthestartoftheseason.（4）Youwillpleasedoyourverybesttohastenshipment.Wehopethatbythetimeyoureceivetheletter，youwillhavethegoodsreadyforshipment.（5）AsthelatestshipmentdatestipulatedintheL/CisOctober31st，2007pleaseseetoitthatyoumaketheshipmentnotlaterthantheabovedate.TypicalSentences任务二运输（6）WetakepleasureintellingyouthattheshipmentoftheshirtsoriginallyscheduledtobemadeinDecembercanbeadvancedtoOctoberastheresultoftheeffortbyallpartiesinvolved.（7）TheChineseartcraftsyouorderedhavebeenshippedalreadyandyourfutureorderwillcontinuetoreceiveourpromptattention.（8）WewishtoadviceyouthatthegoodsunderS/CNo.GZ-001wentforwardpers/sDongfengonJune4，tobetransshippedinHongKongandareexpectedtoreachyourportinJuly.（9）EnclosedpleasefindthecopiesofB/L，commercialinvoicesandtheinsurancepolicy.Besides，wewillsendyouonesetofcleanonboardbillofladingthroughthebank.（10）OwingtothedelayofthescheduledsteamerwehavefailedtoeffecttheshipmentwithintheL/Cvalidity.WouldyoupleaseextendtheshippingperiodoftheL/Cforonemoremonth?TypicalSentences任务二运输Situation情景介绍：写信方名称：广州现代经典家具外贸有限公司（GuangzhouModernClassicFurnitureForeignTradeCompanyLimited）写信方地址：779EastDongfengRoad，Guangzhou，China写信方联系方式：Tel862083328154Fax862083328156E-mail：modernclassic@写信日期：November6th，2012收信方名称：Messrs.Tomita&CompanyLimited收信方地址：3829，LimeStreetBirmingham，E.C.5.收信方联系方式：Tel0044207425173Fax0044207425175E-mail：mtc@实战任务任务二运输去信中所涉及的内容：（1）你方购买的订单号为No.BT708的沙发订单已由“红星号”装运，于昨天离开广州，预计12月5号到达你处。（2）随函附上一整套装运单据，包括编号为LD的发票一式两份，编号为AE278的不可转让的提货单一份，编号为YH309的装运单一份，编号为BN862的保险单一份，编号为HK395的检验报告一份和商品产地证明书一份。（3）期待货物安全抵达时，你方能及时告知，同时我方一定会认真及时地关注你方将来的订单。实战任务任务二运输任务评价任务三索赔与理赔I.ThePurposeofMakingComplaintsThepartymakingcomplaintsaimsateithertheimprovementofcurrentproducts/servicesoftheirbusinesspartner，orthecompensationforthelossescausedbythewrongdoingsofthebusinesspartner.Sometimesthetwogoalsarecombinedwhenthepartyreceivingcomplaintsnotonlyacceptsthecompensationrequestbutalsopromisestodeliverabetterjobinthefuture.Ofcourse，theonewhomakescomplaintsdoesnotalwayshavereasonablegroundsandsometimeswillexaggeratetheseriousnessofaminorproblem.Thereforetheonewhofacescomplaintsneedstoanalyzethelegitimacyofthechargesusingrationalthinkingofbothbusinessandethics，andthenrespondinanappropriatemanner.知识储备任务三索赔与理赔II.TheDifferentTypesofClaimsGenerallytherearethreetypesofclaims，namely，thetradeclaim，thetransportationclaimandtheinsuranceclaim.1.Thetradeclaimisbasedonasalescontractbetweenthetwopartiesandislodgedbyonepartywhosufferslossesduetoanotherparty’sviolationofthecontract.Thebuyerislikelytofileaclaimagainstthesellerforthelatter’sdeliveryofgoodsofinferiorquality.2.Thetransportationclaimisraisedbytheshipper/consignororowneroftheshippedgoodsagainstthecarrier.Forinstance，thecargoshippedisfoundwithdamagesorimperfectionsafteritsarrivalattheportofdestination.Anothertypicalreasonforthiskindofclaimistheshortageofgoods.知识储备任务三索赔与理赔II.TheDifferentTypesofClaims3.Theinsuranceclaimtakesplaceaftertheinsuredgoodsaredamagedorlostduetothefactors，whicharecalledriskswhentheyhavenotbeenturnedintoreality，thattheinsurerpromisestoinsureagainst.Undersuchcircumstances，theinsuredshouldcontact，withoutdelay，theinsurancecompany，submittingevidenceandtherequireddocuments，andmakeaclaim.Theinsurerwouldgenerallygointoaninvestigationandthendecidehowtosettletheclaimbasedonthefindings.知识储备任务三索赔与理赔1.Whatisthepurposeofmakingcomplaints?_____________________________________________________________________________________________________________________________________2.Whatarethedifferenttypesofclaims?________________________________________________________________________________________________________________________________________3.Whatarethemeaningsoftheunderlinedwordsandphrases?（1）legitimacyofthecharges_________________________________________________________________（2）tradeclaim________________________________________________________________（3）transportationclaim_________________________________________________________________QuestionandAnswering任务三索赔与理赔（4）insuranceclaim_________________________________________________________________（5）belodgedby_________________________________________________________________（6）violationofthecontract_________________________________________________________________（7）fileaclaimagainst______________________________________________________________（8）consignor_______________________________________________________________（9）settletheclaim_________________________________________________________________QuestionandAnswering任务三索赔与理赔I.ForlettersonraisingclaimsDearJoeLau，WeregrettosaythatweneedaclaimontheshipmentofourOrderNo.BT-708forsofa（ItemNo.CF6040andCF009）receivedthismorning.ThesewereorderedonDecember13rdandconfirmedbyfaxonDecember14th（enclosedcopy）.However，uponopeningthecartons，wefoundthattheycontainedthewrongsofa（ItemNo.CF6050andCF007）.Wehavenochoicebuttoreturnthemtoyou.Wemustaskyoutoarrangeforthedispatchofreplacementatonceasweneedthesofaweorderedtocompletedeliveriestoournewcustomers.Wetrustyouwillcreditouraccountwiththeinvoicedvalueofreturnedsofa，includingreimbursementforthereturningchargesofUS＄1，060.Welookforwardtoyourearlysettlement.YoursSincerely，TrondTrond实例示范任务三索赔与理赔Notes：uponopeningthecartons：在打开纸箱时Wehavenochoicebutto：我们不得不……creditouraccountwith：将……汇入我方账内invoicedvalue：发票价reimbursement：赔偿returningcharges：退件费实例示范任务三索赔与理赔Thewritingstepsandtypicalexpressionsoftheletterconcerned任务三索赔与理赔DearTrond，ThankyouforyourletterofDecember20th.Weregretverymuchtolearnthatthesofayoukindlyorderedweremistaken.YourcomplaintwasimmediatelysenttoourCustomerRelationsrepresentativeforinvestigation.Ongoingintothematter，wefoundthatamistakewasindeedmadebyus.Themistakeoccurredinournewautomatedinventorycontrolsystemwhichiscausingsomeproblemsduringthedataentrystage.Yourordernumberwasunfortunatelyconfusedwithanotherone（BT-718）.Wesincerelyregretthatitcausedyousomuchtrouble，especiallybecausethegoodswereintendedforyourspecialsale.II.Forlettersinreplytocomplaintsorclaims任务三索赔与理赔Wehavearrangedfortherightgoodstobedispatchedtoyouatonce.Relativedocumentswillbemailedassoonastheyareready.Wehavealreadyfaxedtoinformyouofthis，andweencloseacopyof

thefax.Thesofas（ItemNo.CF6050andCF007）youkindlyreturnedreachustoday.Youraccountwillbecreditedwiththeinvoicedvalueofthesofaandreturningcharges.Ourcreditnoteisenclosed.II.Forlettersinreplytocomplaintsorclaims任务三索赔与理赔Weapologizeagainforthismistakeandinconveniencecausedtoyou.Yourssincerely，JoeLauJoeLauManagerofImportDepartmentNotes：CustomerRelations：客户关系investigation：研究；调查automate：（使）自动化inventory：存货清单；存货盘存（报表）；财产目录automatedinventorycontrolsystem：清单自动控制系统duringthedataentrystage：在数据输入阶段confuse：弄错，把……混同beunfortunatelyconfusedwith：很不幸弄乱了relativedocuments：相关的文件informyouof...：告知你……encloseacopyofthefax：附上传真的复印件inconvenience：不便；麻烦，打扰II.Forlettersinreplytocomplaintsorclaims任务三索赔与理赔（1）Whatarethewritingstepsofthisletter?____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________（2）Whatisthereasonprovidedbythesellerforthemistake?___________________________________________________________________________________________________________________________________________________________________________________________________1.QuestionandAnswering任务三索赔与理赔2.Thewritingstepsandtypicalexpressionsoftheletterconcerned任务三索赔与理赔Expressions（1）lodge/file/register/make/lay/raiseaclaimagainst/with/onsb.向某人索赔（2）makeaclaimagainstsb.for...（money）for...claim...（money）fromsb.forsth就……原因向某人索赔……金额（3）resorttoalawsuit诉诸法律，提出诉讼（4）entertain/accept/meet/aclaim接受索赔（5）decline/rejectaclaim拒绝索赔（6）settle/adjustaclaim理赔；进行赔偿（7）surveyreport检验报告（8）onthestrengthof...因为……，凭借……（9）onarrivalof...在……（货物）到达后（10）replacementgoods替换品（11）makeuptheloss弥补损失III.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务三索赔与理赔（12）shortweight；shortageinweight短重；货不够秤（13）inferiorquality质量低劣（14）improperpacking不适当的包装，不良包装（15）thetimelimitforclaim索赔期限（16）licensedsurveyor；qualifiedsurveyor有资质的检验员（17）gointo/lookinto/investigatethematter调查此事（18）thesurveycharges；inspectioncharges/fee检验费（19）totalamountofclaim索赔总额 （20）inperfectcondition（货物）状态良好III.Theothercommonlyusedexpressionsandsentences其他常用表达和例句任务三索赔与理赔（1）Afterinspectionthegoodsshippedarefoundnotinconformitywiththesampleyousenttous.（2）WeregrettoinformyouthatourorderNo.5050forpurecottonmen’sunderwearofvarioussizeshasbeensevendaysoverdue.（3）Thepackinginsidethecasewastooloosewiththeresultthattherewassome

shiftingofthecontentsandseveralcupsandplateshavebeenbroken.Theattachedlistwillgiveyoudetails.（4）Weareentitledtoregisteraclaimforatleast30%oftheinvoicevalueforinferiorqualityagainsttheexporter.（5）Shortweightiswhattheclaimisfor.Wehavenochoicebuttofileaclaimonyou，whichwehopewillreceiveyourpromptattention.TypicalSentences任务三索赔与理赔（6）Tosettleyourclaim，weagreetomakeareductionof20%oftheinvoicevalue，whichwethinkcanmakeupyourloss.（7）WearemostanxioustocompensateyoufortheshortageinweightmentionedinyourletterofJuly13byofferingyouanallowanceof5%.（8）Wewillproceedtosettletheclaimbyarbitrationshouldyounotacceptour

proposedsolution，whichisourmaximumconcession.（9）Weapologizeagainforthismistakeandinconveniencecausedtoyou.（10）Youraccountwillbecreditedwiththeinvoicedvalueofthelislestockingsandreturningcharges.TypicalSentences履行合同1.WhatisthemeaningofL/C?___________________________________________________