APQP英文培训教程课件

11/26/2022APQP2ndEditionandPPAP4thEdition1APQP2ndEditionandPPAP4thEdition

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质蓬惭温烬斋脯咆矗践绵撼悄汤鄂顶莉里弗溃摇诵寓操拙壮盔蓟防灌猩匪APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand211/26/2022APQP2ndEditionandPPAP4thEdition3First:Inyourteam,brainstormsomereasonswhyplanningisnecessary.Placeonflipchartandbepreparedtodiscuss.Second:Ifplanningissonecessary,whatget’sinthewayofplanning?TeamExercise:5min恤寺蹄睛群参卒褐吉斤喳氏努属墟甘懈摔尖踊著谦绎既册俱沉篷钩凶蔽候APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand311/26/2022APQP2ndEditionandPPAP4thEdition4First:Inyourteam,brainstormsomereasonswhyplanningisnecessary.Placeonflipchartandbepreparedtodiscuss.IdentifywaystoimproveMeansoftrackingandcheckingContingencyplanningWorstcaseplanningWithoutaplanSecond:Ifplanningissonecessary,whatget’sinthewayofplanning?LackofdisciplineTimemanagementissuesUnclearprioritiesUnclearresponsibilitiesLackofaccountabilityExercise:5min曹叔卜观甫狱菊射蟹鞋啃酵甜鞋咏雇隋驳蹲撅伶盲轮绵譬戊十糜徊倍莲王APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand411/26/2022APQP2ndEditionandPPAP4thEdition5WhatisQualityPlanning?Writeacouplebulletpointsofwhatqualityplanningisinyourparticipantsmanuals.IndividualExercise:2min星架萌欧誉瘦熬爱经旗攀杏寡正片揽百甫厚翻乓脏嘛劈肤壹坯灸氰奎谜髓APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand511/26/2022APQP2ndEditionandPPAP4thEdition6WhatisQualityPlanning?QualityPlanning=Astructuredandsystematicprocessofdefining,establishingandspecifyinggoalsandobjectivestodeliverproductsandservicesthatmeetcustomerexpectationsandneedswhileensuringtheplanned-forqualitylevels.Theprocessenablesidentificationofimprovementopportunitiesthroughoutthedesign,development,pre-productionandproductionstages.橇汕躇有质孩沫睬做线含烯癸滦麓升询超斧臃懊姜柿姨她籽微耐圃饭媚辩APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand611/26/2022APQP2ndEditionandPPAP4thEditionPMPage37QualityPlanningCycleUpfrontplanning:Thefirst(3)quartersofthecyclearedevotedtoup-frontproductqualityplanningthroughproduct/processvalidation.Theactofimplementation:The4thquarteristhestagewheretheimportanceofevaluatingtheoutputserves(2)functions;todetermineifcustomersaresatisfiedandtosupportthepursuitofcontinualimprovement.Thequalityplanningcycleisanever-endingcycleinthepursuitofcontinuousimprovement.Thiscanonlybeachievedbytakingtheexperienceinoneprogramandapplyingthatacquiredknowledgetothenextprogram.谢访柄阁痴属厢留住形俯疙售妻遮诬街寄断梨汐麓聚梭椿煌普陪猜躺吭仗APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionan711/26/20228312345PDCACycle(AlsoknownastheDemingManagementCycle)APQP2ndEditionandPPAP4thEditionPMPage4希频喀涛千双散陇蔗呸郊碴辟柬淆椒二览蔡磨齐酉胰播脏勉缀迪珠逢亡腾APQP英文培训教程APQP英文培训教程11/25/20228312345PDCACycleAP811/26/20229WhatisAdvancedQualityPlanning(APQP)?QualityplanningandmoreTotalintegrationofqualitytoolswithmanagementfunctionsMulti-disciplinaryteamapproachtoqualityplanningTooltoenablesupplierstonotonlymeetbutexceedcustomerrequirementsWhatisamulti-disciplinaryteam?Whoshouldbeontheteam?ActivityAteammadeupofavarietyoffunctionswithintheorganization,thathavearolewithintheplanningprocessAPQP2ndEditionandPPAP4thEditionPMPage5吞哲谦滞沸秤雷咱殴元密刽银拷讳贿澈纹蒙玛挞畔坟材言何字穿弗无瓦诽APQP英文培训教程APQP英文培训教程11/25/20229WhatisAdvancedQu911/26/202210WhatisAdvancedQualityPlanning(APQP)?QualityplanningandmoreTotalintegrationofqualitytoolswithmanagementfunctionsMulti-disciplinaryteamapproachtoqualityplanningTooltoenablesupplierstonotonlymeetbutexceedcustomerrequirementsWhatisamulti-disciplinaryteam?EngineersWhoshouldbeontheteam?Ateammadeupofavarietyoffunctionswithintheorganization,thathavearolewithintheplanningprocessQualityteammember(s)ProductionteammembersManagementteammembersPurchasinggroupMaintenanceandToolingrepresentativesAPQP2ndEditionandPPAP4thEditionPMPage5干廉幸旦鞋课寸嘶摇骆马氏多飞熟播学昏调瓶腊蓑杠资鞠襄杆酌晰赚戒痢APQP英文培训教程APQP英文培训教程11/25/202210WhatisAdvancedQ1011/26/2022APQP2ndEditionandPPAP4thEdition11InputsOutputsInputsOutputs怖胜馒爹连浇惦灰虽潮翱涯掺俺帐邹袜象柞灼掘哗粹狐释鳞筛版煤肿争剥APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand1111/26/202212*DesignResponsible*ManufacturingOnlyServiceSupplier(i.e.HeatTreat,Warehousing,Transportation)DefinetheScopeXXXPlananddefine Section1.0XProductDesignandDevelopment Section2.0XFeasibility Section2.13XXXProcessDesignandDevelopment Section3.0XXXProductandProcessValidation Section4.0XXXFeedback,Assessmentand CorrectiveAction Section5.0XXXControlPlanMethodology Section6.0XXXProductQualityPlanning

ResponsibilityMatrix7.37.3APQP2ndEditionandPPAP4thEditionPMPage6Thequalitymatrixfor(3)typesofsuppliers.Thismatrixdoesnotdepictallthedifferenttypesofproductqualityplanningrelationshipsthatexistamongsuppliers,subcontractorsandcustomer.ManufacturingandServiceSupplierscantakeexclusiontoISO/TSclause7.3partdesign,notprocessdesign.Processesaredesignedbytheorganization.弟扑着沛踢协辩耗嗓盘桌参师裤灼们壹瘴奠指浙渣硫嚏柏挣涝半迁嚣憋渭APQP英文培训教程APQP英文培训教程11/25/202212*Design*Manufactur12FundamentalsofProductQualityPlanningProductQualityPlanningisastructuredmethodofdefiningandestablishingthestepsnecessarytoassurethataproductsatisfiesthecustomer.Thegoalofproductqualityplanningistofacilitatecommunicationwitheveryoneinvolvedtoassurethatallrequiredstepsarecompletedontime.Effectiveproductqualityplanningdependsonacompany’stopmanagementcommitmenttotheeffortrequiredinachievingcustomersatisfaction.Someofthebenefitsofproductqualityplanningare:

11/26/202213TodirectresourcestosatisfythecustomerTopromoteearlyidentificationofrequiredchangesToavoidlatechangesToprovideaqualityproductontimeatthelowestcostTheworkpractices,tools,andanalyticaltechniquesdescribedinthemanualarelistedinlogicalsequencetomakeiteasytofollow.EachProductQualityplanisunique.Theactualtimingandsequenceofexecutionisdependentoncustomerneedsandexpectationsand/orotherpracticalmatters.Theearlieraworkpractice,tooland/oranalyticaltechniquecanbeimplementedintheAPQPcycle,thebetter.APQP2ndEditionandPPAP4thEditionPMPage8非绘虚癸不呕哩岔拒似秘熬化驭挨釜众孝躯展将熏颁叫包瞧德胸傈螺也校APQP英文培训教程APQP英文培训教程FundamentalsofProductQualit1311/26/2022APQP2ndEditionandPPAP4thEdition14ProductQualityTimingPlanTheorganization’sproductqualityplanningteam'sfirstorderofbusinessfollowingorganizationalactivitiesshouldbethedevelopmentofaTimingPlan.采斤护蛊松材腕恢衅饱马重系融募刊豁藏啃过筒啼际岩梭烟堕聘骆宝邻优APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand1411/26/2022APQP2ndEditionandPPAP4thEdition15FundamentalsofProductQualityPlanningOrganizetheTeam(MultidisplinaryTeam:TS)DefinetheScope(pg3APQPAIAGmanual)Team-to-Team(Customerteams/SupplierTeams)Training(Whatisneeded,whoneedstraining)CustomerandOrganizationInvolvementSimultaneousEngineeringControlPlans(pg.31)ConcernResolution(8D/5Why/East/West/A3)滨厨雁肪顶脊捶宦卡折馒紫轨摧卤努痪饲觉它搜吉戮捣箩寺撕斋诱耍怯隐APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand15StepsofthePlanningprocess1.OrganizetheTeamTheorganization’sfirststepistoassignaprocessowner.Inaddition,acrossfunctionalteamshouldbeestablishedtoassureeffectiveproductqualityplanning.Theteamshouldincluderepresentativesfrommultiplefunctionssuchasengineering,manufacturing,materialcontrol,purchasing,qualityhumanresources,sales,fieldservice,suppliersandcustomers,asappropriate.DefinetheScopeItisimportantfortheorganization’sproductqualityplanningteamintheearlieststagesoftheproductprogramtoidentifycustomerneeds,expectations,andrequirements.

11/26/202216FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9谋蛛企巴葵怔婶缠鼠烽貌粒孔撵膏刊式腔搅俗舜揍近谩描俱僵目往傈境恒APQP英文培训教程APQP英文培训教程StepsofthePlanningprocess116StepsofthePlanningprocess(continued)2.DefinetheScopeItisimportantfortheorganization’sproductqualityplanningteamintheearlieststagesoftheproductprogramtoidentifycustomerneeds,expectations,andrequirements.Ataminimum,theteammustmeetto:SelectaprojectleaderDefinerolesandresponsibilitiesIdentifythecustomers,internalandexternalDefinecustomerrequirements(UseQFDifapplicable)Selectthedisciplines,individuals,and/orsuppliersthatmustbeaddedtotheteam,andthosenotrequiredUnderstandcustomerexpectationsAccessthefeasibilityoftheproposeddesign,performancerequirementsandmanufacturingprocessesIdentifycosts,timing,andconstraintsthatmustbeconsideredDetermineassistancerequiredfromthecustomerIdentifydocumentationprocessormethod

11/26/202217FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9情痪魂蔷粉澈稿饲承妓监兄谢破浙肝蘸底税啼鼎匿椎础湖玉禹栗皱蘑共疚APQP英文培训教程APQP英文培训教程StepsofthePlanningprocess17StepsofthePlanningprocess(continued)TeamtoTeamTheorganization’sproductqualityplanningteammustestablishlinesofcommunicationwithothercustomersandorganizationteams.Theextentofteamtoteamcontactisdependentuponthenumberofissuesrequiringresolution.Training:ThesuccessofaProductQualityPlanisdependentuponaneffectivetrainingprogramthatcommunicatesalltherequirementsanddevelopmentskillstofulfillcustomerneedsandexpectations.

11/26/202218FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage10磊靳谦网县桓丢浦对碟新乾曳鳃赦谬耍寂员喇胡步暖婉耳亦鼻师按怖藐华APQP英文培训教程APQP英文培训教程StepsofthePlanningprocess18StepsofthePlanningprocess(continued)5.CustomerandOrganizationInvolvementTheprimarycustomermayinitiatethequalityplanningprocesswithanorganization.However,theorganizationhasanobligationtoestablishacrossfunctionalteamtomanagetheproductqualityplanningprocess.Organizationsmustexpectthesameperformancefromtheirsuppliers.6.SimultaneousEngineering:Simultaneousengineeringisaprocesswherecrossfunctionalteamsstriveforacommongoal.Itreplacessequentialseriesofphaseswhereresultsaretransmittedtothenextareaforexecution.Thepurposeistoexpeditetheintroductionofqualityproductssooner.Theorganization’sproductqualityplanningteamassuresthatotherareas/teamsplanandexecuteactivitiesthatsupportthecommongoalorgoals.

11/26/202219FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage9andPage11醇片喜漱逮梭换卿蔫镶鸯蘸靖锯川释墅父勤颤获皮屉湘攘唁渍杭炯卧宣婴APQP英文培训教程APQP英文培训教程StepsofthePlanningprocess19StepsofthePlanningprocess(continued)7.Controlplans:Controlplansarewrittendescriptionsofthesystemsforcontrollingpartsandprocesses.Separatecontrolplanscover(3)distinctphases. Prototype–AdescriptionofdimensionalmeasurementsandmaterialandperformanceteststhatwilloccurduringPrototypebuild.Pre-launch-AdescriptionofdimensionalmeasurementsandmaterialandperformanceteststhatwilloccurafterPrototypebuildandbeforefullProductionProduction–Acomprehensivedocumentationofproduct/processcharacteristics,processcontrols,tests,andmeasurementsystemsthatwilloccurduringmassproduction.8.ConcernResolution:Duringtheplanningprocess,theteamwillencounterproductdesignand/orprocessingconcerns.Theseconcernsshouldbedocumentedonamatrixwithassignedresponsibilityandtiming.Disciplinedproblem-solvingmethodsarerecommendedindifficultsituations.AnalyticaltechniquesdescribedinAppendixBshouldbeusedasappropriate..

11/26/202220FundamentalsofProductQualityPlanningAPQP2ndEditionandPPAP4thEditionPMPage11降缚沉掉填例乎谱萝宠郭猫条咏乙毒盅滔撬屎根隘痘彼捅膊迎掀铜缺令北APQP英文培训教程APQP英文培训教程StepsofthePlanningprocess20Theorganization’sproductqualityplanningteam’sfirstorderofbusinessfollowingOrganizationalactivitiesshouldbethedevelopmentofaTimingPlan.Theproduct,complexityandcustomerexpectationsshouldbeconsideredinselectingthetimingelementsthatmustbeplannedandcharted.Allteammembersshouldagreewitheachevent,actionandtiming.Awell-organizedtimingchartshouldlisttask,assignments,and/orotherevents,utilizingtoolslikeMicrosoftProject.Thechartprovidestheplanningteamwithaconsistentformatfortrackingprogressandsettingmeetingagendas.Tofacilitatestatusreporting,eacheventmusthavea“start”anda“completion”datewiththeactualpointofprogressrecorded.Effectivestatusreportingsupportsprogrammonitoringwithafocusonidentifyingitemsthatrequirespecialattention.11/26/202221ProductQualityTimingPlanAPQP2ndEditionandPPAP4thEditionPMPage12湿版甫阿朱沤岳匀沂凄咙琉探问盐哑责莽痪灌鼎辅窍门钩肌郝外拾磅徽废APQP英文培训教程APQP英文培训教程Theorganization’sproductqua2111/26/202222PRODUCTQUALITYPLANNINGTIMINGCHARTCONCEPTINITIATION/APPROVALPROGRAMAPPROVALPROTOTYPEPILOTLAUNCHPLANNINGPRODUCTIONProductionINPUTS|ProductionOUTPUTSPlanningINPUTS|PlanningOUTPUTSProductDesign&Dev.INPUTS|ProductDesign&Dev.OUTPUTSProcessDesign&Dev.INPUTS|ProcessDesign&Dev.OUTPUTSProduct&ProcessValidationINPUTS| Product&ProcessValidationOUTPUTSPLANNINGPRODUCTDESIGNANDDEV.PROCESSDESIGNANDDEVELOPMENTPRODUCT&PROCESSVALIDATIONFEEDBACKASSESSMENTANDCORRECTIVEACTION5APQP2ndEditionandPPAP4thEditionPMPage13ThesuccessofAPQPdependsonmeetingcustomerneedsandexpectationsinatimelymanneratacostthatrepresentsvaluetothecustomer.Theplanningteam’seffortsshouldfocusonproblemprevention.Problempreventionisdrivenby“SimultaneousEngineering”.TheAPQPteamisresponsibleformeetingorexceedingthecustomer’stimingplan.赚卡扬翟孵呐瘟苟心篙额嫡措揩剂扣愉程雌牌查忻蚜湛躁谗接桨钻枝粒桂APQP英文培训教程APQP英文培训教程11/25/202222PRODUCTQUALITYPL2211/26/202223AdvancedProductQualityPlanningTASKJulAugSepOctNovDecJanFebMarAprMayJunJulAugSepPlananddefine Section1.0

ProductDesign&Development Section2.0

Feasibility Section2.13

ProcessDesign&Development Section3.0

Product&ProcessValidation Section4.0

Feedback,Assessment&CorrectiveAction Section5.0

GanttChartExampleAPQP2ndEditionandPPAP4thEditionPMPage14聂磨闺等秧桥瓣涕咬敢禾宦岿潞廖郑批邀阳超赊骋怔荡闯该袖铅券示捡卓APQP英文培训教程APQP英文培训教程11/25/202223AdvancedProductQ2311/26/202224PlanandDefineAPQP2ndEditionandPPAP4thEditionPMPage14andPage16Outputs:(BecomeInputsforPhase2)DesignGoalsReliabilityandQualityGoalsPreliminaryBOMPreliminaryProcessFlowChartPreliminaryListingofSpecialProductandProcessCharacteristicsProductAssurancePlanManagementSupport(Includingprogramtiming,planningforresourcesandstaffingtosupportrequiredcapacity)Inputs:VoiceoftheCustomerMarketResearchHistoricalWarrantyandQualityInfoTeamExperienceBusinessPlan/MarketingStrategyProductProcessBenchmarkDataProduct/ProcessAssumptionsProductReliabilityStudiesCustomerInput艺姚甄拯专盂剧郎瞎抖毁疙侩踞搁须舒逝畅荒憾炬漾笋投摩惕哺茎谁糠投APQP英文培训教程APQP英文培训教程11/25/202224PlanandDefineAPQ2411/26/2022APQP2ndEditionandPPAP4thEdition25PhasesofaProcessBasedSystemIdentifyInputs(whatistheneed,definedasrequirementsatthecharacteristiclevel?)CustomerRequirementsOrganizationalRequirementsGovernmentalRegulationsDemonstratehowinputsaretransformedintooutputsIdentifyOutputs(wastheneedfulfilled…alloftherequirementsweremet?)Inaprocessbasedsystem,wehaveinputs(customerrequestingsomething),withaseriesofevents/actionsthatledtooutputs(customer’srequestfulfilled).Atransformationoccurs.哗舟尝姐祖芝雇秩聪政烘臭饲饱喇祝卯妈爪五禹厨孝绑掣滨肩仔皑锗谆伙APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand2511/26/202226PlanandDefine(Review)APQP2ndEditionandPPAP4thEditionPMPage14andPage16Outputs:(BecomeInputsforPhase2)DesignGoalsReliabilityandQualityGoalsPreliminaryBOMPreliminaryProcessFlowChartPreliminaryListingofSpecialProductandProcessCharacteristicsProductAssurancePlanManagementSupport(Includingprogramtiming,planningforresourcesandstaffingtosupportrequiredcapacity)Inputs:VoiceoftheCustomerMarketResearchHistoricalWarrantyandQualityInfoTeamExperienceBusinessPlan/MarketingStrategyProductProcessBenchmarkDataProduct/ProcessAssumptionsProductReliabilityStudiesCustomerInput续譬按力痰词石侈刊织揣玩恩析椽拓姆刁馒因悬珐捎茵谆活江湾割元卵折APQP英文培训教程APQP英文培训教程11/25/202226PlanandDefine(R2611/26/2022APQP2ndEditionandPPAP4thEdition27Phase1—PlanandDefineInputs1.1 VoiceoftheCustomer 1.1.1 MarketResearch 1.1.2 HistoricalWarranty&Quality Information 1.1.3 TeamExperience1.2 BusinessPlan/MarketingStrategy1.3 Product/ProcessBenchmarkData1.4 Product/ProcessAssumptions1.5 ProductReliabilityStudies1.6 CustomerInputs乱匀钡匪极疆虞窜宾枕婿浩钠瘦扮澜闭全伤虚筹牡县颜碳苍黔姓貉攒耪猎APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand2711/26/2022APQP2ndEditionandPPAP4thEdition28Phase1—PlanandDefineOutputs1.7 DesignGoals1.8ReliabilityandQualityGoals1.9PreliminaryBillofMaterial1.10PreliminaryProcessFlowChart1.11PreliminaryListingofSpecialProductandProcessCharacteristics1.12ProductAssurancePlan1.13ManagementSupport

踏蠢剥柏疮听郡萨偏凿蓑条挺勋疟乖奎溺孪佩煌潦里抖札采射绎降躯吊缠APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand2811/26/202229Phase1—PlanandDefineInputs1.1VoiceoftheCustomerThe“VoiceoftheCustomer”encompassescomplaints,recommendations,dataandinformationobtainedfrominternaland/orexternalcustomers.Somemethodsforgatheringtheappearinthefollowingparagraphs. 1.1.1MarketResearchTheorganization’sproductqualityplanningteammayneedtoobtainmarketresearchdataandinformationreflectingVoiceoftheCustomer.Thefollowingcanassistinidentifyingcustomerconcernsandwants:CustomerinterviewsCustomerquestionnairesandsurveysMarkettestandpositioningreportsNewproductqualityandreliabilitystudiesCompetitiveproductqualitystudiesBestPracticesLessonsLearnedAPQP2ndEditionandPPAP4thEditionPMPage16andPage17员乔鸟搂瞥恋梁闽盂吩错脏瘁拦又桥佬姆圭甩毗沂卉捆歪惨绦蝎忽火脸服APQP英文培训教程APQP英文培训教程11/25/202229Phase1—Planand2911/26/202230Phase1—PlanandDefineInputs(Cont.)1.1.2HistoricalWarrantyandQualityInformationAlistofhistoricalcustomerconcernsandwantsshouldbepreparedtoassistthepotentialforrecurrenceduringdesign,manufacture,installationanduseoftheproduct.Manyofthefollowingitemscanassisttheteaminidentifyingcustomerconcernsandwants:BestPracticesLessonsLearnedWarrantyReportsCapabilityIndicatorsSupplierplantinternalqualityreportsProblemresolutionreportsCustomerplantreturnsandrejectionsFieldreturnproductanalysisAPQP2ndEditionandPPAP4thEdition去绪胃虱原艾滞课郝糯磨琐饲拙埋衫旭蟹盐嘉傍戎勉蛾捻僻庶弥觉沽豪帅APQP英文培训教程APQP英文培训教程11/25/202230Phase1—Planand3011/26/202231Phase1—PlanandDefineInputs(Cont.)1.1.3TeamExperienceTheteammayuseandinformationasappropriate,includingthefollowing:InputfromhighersystemlevelorpastQualityFunctionalDeployment(QFD)projects.Mediacommentaryandanalysis:magazineandnewspaperreports,etc.CustomerlettersandsuggestionsTGR/TGWreports(lessonslearned)DealercommentsFleetOperator’scommentsFieldservicereportsInternalevaluationsusingsurrogatecustomersRoadtripsManagementcommentsordirectionProblemsandissuesreportedfrominternalcustomersGovernmentrequirementsandregulationsContractreviewAPQP2ndEditionandPPAP4thEditionPMPage17冕吉莎赎播分莲笼撼休徽署竟峪蝴羔涸搽昆德蛾佰哮捣赂厂扭嚣疤纹诲浓APQP英文培训教程APQP英文培训教程11/25/202231Phase1—Planand3111/26/202232Phase1—PlanandDefineInputs1.2BusinessPlan/MarketingStrategyThecustomerbusinessplanandmarketingstrategywillsettheframeworkfortheproductqualityplan.Thebusinessplanmayplaceconstraints(e.g.timing,cost,investment,productpositioning,researchanddevelopment),ontheteamthataffectthedirectiontaken.Themarketingstrategywilldefinethetargetcustomer,thekeysalespoints,andkeycompetitors.1.3Product/ProcessBenchmarkDataTheuseofbenchmarkingwillprovideinputtoestablishingproduct/processperformancetargets.R&Dmayalsoprovidebenchmarksandconceptideas.Onemethodtosuccessfulbenchmarkingis: Identifytheappropriatebenchmarks Understandthereasonforthegapbetweenyourcurrentstatusandthebenchmark Developaplantoeitherclosethegap,matchthebenchmark,orexceedthebenchmark.APQP2ndEditionandPPAP4thEditionPMPage17严剪陛谴菜眯扭踩递隆赢抖苇矽绘成葫霞确奉鼠皑呕例览很阂羔建傣逸跃APQP英文培训教程APQP英文培训教程11/25/202232Phase1—Planand3211/26/202233Phase1—PlanandDefineInputs1.4Product/ProcessAssumptionsTherewillbeassumptionsthattheproducthascertainfeatures,design,orprocessconcepts.Theseincludetechnicalinnovations,advancedmaterials,reliabilityassessments,andnewtechnology.Allshouldbeutilizedasinputs.1.5ProductReliabilityStudiesThistypedataconsidersfrequencyofrepairorreplacementofcomponentswithindesignatedperiodsoftimeandtheresultsoflong-termreliability/durabilitytests.1.6CustomerInputsThenextusersoftheproductcanprovidevaluableinformationrelatingtotheirneedsandexpectations.Inaddition,thenextproductusersmayhavealreadyconductedsomeoralloftheaforementionedreviewsandstudies.Theseinputsshouldbeusedbythecustomerand/ororganizationtodevelopagreeduponmeasuresofcustomersatisfaction.APQP2ndEditionandPPAP4thEditionPMPage18睛官归萧淋健川讼完披檬跺瞳沼醇郑帚涛膘蛙拍奋烦乒儡珐代养友椰泄萎APQP英文培训教程APQP英文培训教程11/25/202233Phase1—Planand3311/26/2022APQP2ndEditionandPPAP4thEdition34Phase1—PlanandDefineOutputs1.7 DesignGoals1.8ReliabilityandQualityGoals1.9PreliminaryBillofMaterial1.10PreliminaryProcessFlowChart1.11PreliminaryListingofSpecialProductandProcessCharacteristics1.12ProductAssurancePlan1.13ManagementSupport司踩砍馒宾俩挂庞漆滴打轧议茄遮谢去煮诞哟斗渤沛四捉骗醇表骏刨鳃灼APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand3411/26/202235Phase1—PlanandDefineOutputs1.7 DesignGoalsDesigngoalsareatranslationoftheVoiceoftheCustomerintomeasureabledesignobjectives.HeproperselectionofdesigngoalsassuresthattheVoiceoftheCustomerisnotlostinsubsequentdesignactivity.TheVoiceoftheCustomeralsoincludesregulatoryrequirementssuchasmaterialscompositionreportingandpolymetricpartmarking.1.8ReliabilityandQualityGoalsReliabilitygoalsareestablishedbasedoncustomerwantsandexpectations,programobjectives,andbenchmarks.Anexampleofcustomerwantsandexpectationscouldincludenosafetyfailures.Somereliabilitybenchmarkscouldbecompetitorproductreliability,warrantydata,orfrequencyofrepairsoverasettimeperiod.Qualitygoalsshouldbebasedonmetricssuchaspartspermillion,problemlevelsorscrapreduction.APQP2ndEditionandPPAP4thEditionPMPage18钞贸妻壳续俭绣颅炒炮编毒隘茅腔嵌管撑何欣寨匠庄稗乔那琅咳装非督幸APQP英文培训教程APQP英文培训教程11/25/202235Phase1—Planand3511/26/202236Phase1—PlanandDefineOutputs1.9 PreliminaryBillofMaterialTheteamshouldestablishapreliminarybillofmaterialbasedonproduct/processassumptionsandincludeapotentialsupplierlist.Inordertoidentifythepreliminaryspecialproduct/processcharacteristicsitisnecessarytohaveselectedtheappropriatedesignandmanufacturingprocess.1.10PreliminaryProcessFlowChartTheanticipatedmanufacturingprocessshouldbedescribedusingaprocessflowchartdevelopedfromthepreliminarybillofmaterialandproduct/processassumptions.APQP2ndEditionandPPAP4thEditionPMPage19建砂扫淤砍唆禁今碉牟纬序亨卡记钝届阴棚毕碰岸讼常芽嚎宪萎昏扎穗积APQP英文培训教程APQP英文培训教程11/25/202236Phase1—Planand3611/26/202237ExampleSymbolsfor

FlowChartingDecision Activity/Decision Start/Stop DocumentActivityAPQP2ndEditionandPPAP4thEdition宝庞瓷浇小蜀纷堕敲过碉唁变砷乍墟龋奋沼郧做碾遵肘拳究凭巡诡门姓垮APQP英文培训教程APQP英文培训教程11/25/202237ExampleSymbolsfo3711/26/2022APQP2ndEditionandPPAP4thEdition38FlowChartActivityYouaretoreviewyourpreliminarysketchanddevelopaBOMofthematerialsyouintendtouse.NoteyouareNOTtobeginprototypingatthistime.OncethisiscompetedcompleteapreliminaryProcessFlowChartoftheactivityusingstandardsymbols.个寒恳笑溜装激彤硒峨涛芳贰垃庇壬请千身绩冀愉监页沉沈控颁望帜淬蚌APQP英文培训教程APQP英文培训教程11/25/2022APQP2ndEditionand3811/26/202239Phase1—PlanandDefineOutputs1.11 PreliminarylistingofSpecialProduct/ProcessCharacteristicSpecialproductandprocesscharacteristicsareidentifiedbythecustomerinadditiontothoseselectedbythesupplierthroughknowledgeoftheproductandprocess.Atthisstage,theshouldassurethatapreliminarylistofspecialproductandprocesscharacteristicsresultingfromtheanalysisoftheinputspertainingtocustomerneedsandexpectations.