商务英语情景对话

商务英语情景对话商务英语情景对话商务英语情景对话xxx公司商务英语情景对话文件编号：文件日期：修订次数：第1.0次更改批准审核制定方案设计，管理制度商务英语情景对话A:sellerB:buyerA:Hello,welcometoXXcompany,I’mthe(职位).ThesearemyColleague,Miss…andMiss….B:Hi,nicetomeetyou.I’mthe(职位)，fromXXcompany,(城市，国家)A:Nicetoseeyou,too.Hereisourcatalogueforyourreference.Isthereanythingparticularyou’reinterestedinB:Well,I’minterestedinyourgoldendeliciousapple.A:Youhaveagoodjudgment.Goldendeliciousappleisfamousasitsfirstclassquality,richjuice,andsweetsourtaste.It’salsoproducedfromShandongprovincewhichhasagoodreputationofapples.B:well,I’mveryimpressed.MayIhavesomeideaofyourpriceA:Sure,USD2000perton,CIFNewyork.(B:YourpriceforgoldendeliciousappleatUSD2000pertonisonthehighside,Ican’tacceptit.A:Youmustbeawarethatthepriceofgoldendeliciousapplehasbeenincreasingsincelastyear.Itisfixedaccordingtotheupwardtrendintheinternationalmarketprice.B:Butyourpriceismuchhigherthanthemarketprice.Thailandgivesamuchlowerprice.A:Thequalityofthiskindofgoldendeliciousappleismuchbetter.Icanquoteyouonappleofqualityandthepricewilldefinitelybelower.Ourpricevariesaccordingtothequality.B:Whatimeanisthatyourpriceishigherthanofthesamequality.Itwillbehardforustopersuadeourclientstoacceptsuchaprice.AndasIknown,manysuppliersareinfactcuttingthepricetryingtogetalargemarketshare.A:Butourproductcandealwiththecompetition.Youcanseethatwehavealreadygotmanyordersandmorearecoming.ItshowsthatourproductandpriceareacceptableB:CouldyougiveussomequantitydiscountA:Well,ifyouplaceasubstantialorder,wecouldallowyousomediscount,2%for20Tonsand4%for30Tons.AsanConfidenceforthefuturebusiness,thisisthebestwecando.B:IamConfidentwecandomorebusiness,soIwanttoplaceanorderfor50Tonsgoldendeliciousapple,Ibelievethatyoucangivememorediscountinsteadofyousaidbefore,like7%A:Youplacemeinaverydifficultposition,pleasewaitamoment,Imustconsultwithmymanager.OK,wecansuggestyou7%discount,whenwouldyouwantmetoshipthegoodsB:ThisitemsmustbereachedbeforeDecember,sothatwecanreadyfortheChristmasEve.SoitisprefectthatmakeandeliveryonOctober.A:Idon’tthinkso.Wecan’tsupply50TonsforyoubeforeOctober,but30Tons.Ifyouhavesomethingreallyurgent,howaboutorderingtheotherkindsofapplesB:Thesekindofapplesarenotgoodenough.ChristmasEveisveryimportanttoourarea,weonlywanttoCelebrateitwiththebestthings.Isthereanypossibilityforyoutoaskyoursupplierstoprovideus50TonsA:Well,that’llbehardtodo.Oursuppliersareheavilycommittedforseveralmonthstocome.Iamsosorrythat30Tonsisonlythemostwecansupplyyou.B:Fine,pleasesendme30Tonsfirstasfastasyoucan,andtheother20tonsmustbeshippedbeforeNovemberontheconditionthatthetransshipmentarenotallowed,becauseitwilladdtotheriskofdamageandmaydelaythearrival.A:Nowwewillcontacttheshippingcompanytoconfirm,pleasewaitaminute...OK,therearesomedirectvesselfromGuangzhoutoNewYorkinSeptemberandOctober.Sowe’lldeliver30tonsapplesinSeptember,theremainderwillbeshippedinOctober.A:Sure!B:Now,We’vesettletheproblemofprice,qualityandquantity.Whataboutthetermsofpayment.A:WegenerallyacceptpaymentbyirrevocableL/Catsight.B:Well,youknowourorderissolargethatitwillbetoocostlytoopenanL/C.That‘lltieupourmoneyandincreasethecostofourimports.A:WhatdoyouhaveinmineB:CouldyouacceptD/AorD/PinsteadofL/CToyouitmakesnogreatdifference,buttomeitdoes.A:Iamafraidnot.Iquiteunderstandyourposition.ButanL/Callowsexportersprotection.SopaymentbyL/Cistheonlymodewecanaccept.Especiallyfornewcustomerswithsubstantialorder,wehavetomakesurethatwecangetpaidforthegoodsdelivered.B:Justasyoumentioned,thisisourfirsttransaction,couldyougiveusmorefavorabletermsofpaymentasgestureencouragingmorefuturebusinessA:Ireallycan’thelpyou,youknow,thefinancialmarketisfluctuating.SoitisnecessaryforustodobusinessonanL/Cbasissoastogetthebanker’sguarantee.B:Don`tyouthinkisitnecessarytomakeanexceptiontousWehavestrongwordofmouth,sayourcreditistrustworthyandmoreflexiblePaymenttermscouldhelptopushthesaleofyourproduct.A:Ireallycan`thelpyou.B:Well,I’llhavenochoicebuttoagreetoL/Cpayment.ButcouldyouacceptatimeL/Candallowustodelaypayment,say,60daysaftersightA:Intokenofgoodfaith,we’llacceptyourproposal.B:ShallwediscussthepackingnowA:FineI’dloveto.B:WhatkindofpackingdoyouplantouseA:We’llpacktheappleswithBubblenetstoprotectthegoodsagainstpressure.B:AnythingelseA:DoyouhaveotherrequirementsB:TheseapplesarepreparedfortheChristmasEve,soitneedstheirindividualpackageandthenasforinnerpacking,we`dlikeyoutouseabeautifulgiftboxwhichisprintedourlogoforawindowdisplay.A:Yes,youareright.Butweonlysupplyyouthebasicpacking,theseextraexpensewillbepaidbyyou.B:Justgivemeafavorablepriceofit.A:Ofcause!B:AndouterpackingA:Cartons.Weplantopackinthecartons,andseparatedfromeachapplebycorrugatedpaperdividers.B:IsthatreallywaterproofA:Well,allourcartonswillbelinedwithplasticsheets,andfortransport,weuseseaworthyboxes,50applestoabox,20boxestoacarton,100cartonstoa20feet’scontainer.B:Ihopeyoucanusewoodenboxesinsteadofpaperboxesandreinforcetheoutside.A:Sure,weensureallofthepackingareingoodcondition.B:Yes.Onemorething,pleaseseetoitthatIndicativemarklike“Keepdry”shouldbestenciledonthecartons.A:OK,wewillmeetyoutothebestofourability.B:I`dliketotalkwithyouonthequestionofinsurance,ifyoudon`tmine.A:No,notabit.Goaheadplease.B:WhatkindofinsurancewehavegotforthisorderofgoodsA:GenerallyweonlyinsureWPAonCIFsales.B:Wewouldalsoliketohavetaintofodorandsweatingandheatingdamage,canyougetthisforusA:Wecertainlycan.Butyoumustbeartheprem