西格玛管理教程课件

6SigmaAwarenessTrainingSixSigmaAwarenessProgram

6了解纲要WHYAREYOUHERE?此行目的为何？

TounderstandthewhyandhowofSixSigmasoyoucanhelptokeepourmomentumgrowing通过了解为什么及如何使用6，帮助我们保持持续增长的势头

2022/11/213FlextronicsCorporatePresentationWHATYOUWILLLEARN学什么

TopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15minsWhy6sinFlextronics?Flextronics为什么使用6s？-15minsWhoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答2022/11/214FlextronicsCorporatePresentationsWHATISSIGMA?何为西格玛？2022/11/215FlextronicsCorporatePresentationVision远景Goal目标Philosophy基本原理Metric米制Method方法Tool工具Symbol符号Benchmark基准Value评价sAlevelofperformancethatreflectssignificantlyreduceddefectsinourproducts一个反映产品缺陷显著减少的性能水平Astatisticalmeasurementofourprocesscapability,aswellasabenchmarkforcomparison一种过程能力的统计测量法，如同一个对比基准Asetofstatistical“tools”tohelpusmeasure，analyze,improve,andcontrolourprocesses一套有助于测量、分析、改进及控制过程的统计“工具”Acommitmenttoourcustomerstoachieveanacceptablelevelofperformance一个达到客户满意性能水平的承诺，....Ameanstostretchourthinkingwithrespecttoquality.…一个扩展注重质量理念的方法SigmaisaletterintheGreekAlphabet为一希腊字母Whatis6s?何为6s?2022/11/216FlextronicsCorporatePresentation6sWHATISSIXSIGMA?何为六西格玛？2022/11/217FlextronicsCorporatePresentation6sisThreeThings6s的三层含义Astatisticalmeasurement.统计测量法Abusinessstrategy.经营战略Aphilosophy.基本原理2022/11/218FlextronicsCorporatePresentationAstatisticalmeasurementoftheperformanceofaprocessoraproduct;

过程能力或产品性能的统计测量法；Agoalthatreachesfornearperfectioninperformance;

使性能达到几近完美的目标；Asystemofmanagementtoachievelastingbusinessleadershipandworld-classperformance

实现持久经营领导能力和世界级业绩的管理系统Whatis6s?何为6s?2022/11/219FlextronicsCorporatePresentationSixSigma-

BreakthroughImprovement6-突破改进12345SixSigma6ContinuousImprovement持续改进Breakthrough突破

Strategy{70%}5%Time(Years)时间（年）2022/11/2110FlextronicsCorporatePresentationThe6s

Philosophy6s

基本原理Everyprocesscanbecharacterized每个过程都可描述其特征

Everyprocesscanbemeasured每个过程都可测量

Everyprocesscanbecontrolled每个过程都可控制

Everyprocesscanbepredicted每个过程都可预测

Everyprocesscanbeoptimized每个过程都可优化

Everydefectcanbeprevented每个缺陷都可预防Outputs输出

process过程Inputs输入Everything,whetheraninvoiceoraPCBA,isproducedthroughaprocess每样东西，无论是成品还是PCBA，都是经过程生产出来的2022/11/2111FlextronicsCorporatePresentation6sMethodology6s方法论“Itisadata-drivenanalysisproblemsolvingtechniquewhichundergoastructuralandSystematicApproachtoReducingDefectswhichAffectWhatisImportanttotheCustomer!”“它是由数据推动的分析问题解决的技巧，它采用结构的和系统的方法来减少缺陷，这将影响什么对客户来说是重要的！”2022/11/2112FlextronicsCorporatePresentationPremiseof6s6s的前提Allprocessescontainvariation.Variationleadstowaste,scrap,anddefects.所有过程均有波动。波动会导致浪费、废品和缺陷。Thesesourcesofvariationcanbe:这些波动来源有可能：Identified被识别Quantified被量化Reducedbycontrol;and通过控制来减少；及

Eliminatedbyprevention通过预防来消除2022/11/2113FlextronicsCorporatePresentationDefine定义

what’simportant什么重要？Measure方法howwe’redoing我们如何做？Analyze分析

what’swrong怎么了Improve改进by

fixingwhat’swrong排除故障Control控制

toguaranteeperformance保证性能TheDMAIC

ProcessDMAIC过程2022/11/2114FlextronicsCorporatePresentationTheSixSigmaToolKit6工具包ProcessMaps流程图WrittenProcedures编写程序WorkInstruction工作介绍FlowCharts流程表CauseandEffectDiagram目标及影响图RelationalMatrices关联矩阵ControlChart控制表Stem-and-LeafPlotsBox-WhiskerPlotsScatterDiagram离散图Histogram柱状图NormalProbabilityPlots正态分布MeasurementSystemAnalysis(MSA)评估系统分析Multi-VariStudiesLeast-SquaresLinearRegression线性SimplyLinearCorrelation简单线性关系HypothesisTesting假设测试PointandIntervalEstimationPaired-ComparisonTestsGoodness-Of-Fit-Tests拟合优度测试AnalysisofVariance(ANOVA)变异分析ChiSquaredAnalysisNon-ParametricsTests非参数测试DesignOfExperiments(DOE)试验方案TaguchiRobustnessConceptResponseSurfaceMethodologySteepestAscent/DescentExperiments极限上升/下降试验High-OrderExperiments高阶试验EvolutionaryOperation(EVOP)改良操作ControlChart控制表Pre-Control控制率AdvancedStatisticalProcessControl先行统计流程控制DFT/LeanToolsQualityFunctionDeployment质量因素拓展RobustDesignandProcessFailureModeandEffectAnalysis(FMEA)故障模式和影响分析DesignforX(DFX)X方案SpecialDesignToolsParetoCharts帕累托图Top-LevelProcessMap高级核心流程图FishboneDiagram鱼骨图TreeDiagram树状图Brainstorming头脑风暴Multi-voting多选SIPOCDiagramSIPOC图Improvement-DMAIC改进模型Define定义Measure评估Analyze分析Improve改进Control控制2022/11/2115FlextronicsCorporatePresentation

Originandprogress起源和发展ThesixsigmacamefromJapanin70’s,developedatAmericain80’s---Motorolawinqualityawardin1989and$14bnsavingssinceit’slaunchin1986

6起源于日本70年代，80年代在美国得到发展---自从摩托罗拉1986年采用了6，1989年不仅提高了产品质量，而且节约资金140亿美元

Theusers:GE,E///,Sony,Toshiba,Dupont,Volvo,ABBandsoon.Theusersreach43%.用户：GE,E///,Sony,Toshiba,Dupont,Volvo,ABB等等。用户达43％。

Priceperformanceofusing6sigma使用6的价格性能CompaniesusingSixSigma使用6的公司DJIndustrialAv.DJ工业AV.Historyof6s6s的历史2022/11/2116FlextronicsCorporatePresentationWHATYOUWILLLEARN学什么

TopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15minsWhy6sinFlextronics?Flextronics为什么使用6s？-15minsWhoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答2022/11/2117FlextronicsCorporatePresentation

20,000lostarticlesofmailperhour每小时遗失20000件邮件Unsafedrinkingwateralmost15minuteseachday

每天约15分钟的不安全饮用水5,000incorrectsurgicaloperationsperweek每周5000例错误的外科手术2shortorlonglandingsatmostmajorairportseachday

大多数机场每天2次或不足或过长的着陆200,000wrongdrugprescriptionseachyear每年200000张错误药方Noelectricityforalmost7hourseachmonth每月停电约7小时PracticalMeaningof“99%Good”“99％好”的实际意义3sCapability能力

HistoricalStandard过去的标准93.32%Long-TermYield4sCapability能力

CurrentStandard当前的标准

99.38%Long-TermYield6sCapability能力

NewStandard

新标准99.9996%Long-TermYieldTheClassicalviewofperformance性能的经典观点2022/11/2118FlextronicsCorporatePresentation99%GoodisNotGoodEnough99％好还不够好5,000incorrectsurgicalprocedureseachweek每周5000例错误的外科手术20,000lostarticlesofmaileachhour每小时遗失20000件邮件Noelectricityforalmost7hourseachmonth每月停电约7小时

Unsafedrinkingwaterforalmost15minuteseachday每天约15分钟的不安全饮用水2022/11/2119FlextronicsCorporatePresentation99.99966%Good好(6Sigma)20,000lostarticlesofmailperhour每小时遗失20000件邮件Unsafedrinkingwaterforalmost15minuteseachday每天约15分钟的不安全饮用水5,000incorrectsurgicaloperationsperweek每周5000例错误的外科手术Twoshortorlonglandingsatmostmajorairportseachday大多数机场每天2次或不足或过长的着陆200,000wrongdrugprescriptionseachyear每年200000张错误药方Noelectricityforalmostsevenhourseachmonth每月停电约7小时Sevenarticleslostperhour每小时遗失7件邮件Oneunsafeminuteeverysevenmonths每7个月1分钟的不安全饮用水1.7incorrectoperationsperweek每周1.7例错误的外科手术Oneshortorlonglandingeveryfiveyears每5年1次或不足或过长的着陆68wrongprescriptionsperyear每年68张错误药方Onehourwithoutelectricityevery34years每34年停电1小时99%Good好(3.8Sigma)SixSigma--PracticalMeaning6---实际意义2022/11/2120FlextronicsCorporatePresentationSixSigmaindailylife….6在日常生活中….IRS-TaxAdviceIRS-缴税单7SigmaLevel水平1,000,000100,00010,0001,000100101PPM百万分率RestaurantBills饭店帐单PayrollProcessing薪水册处理BaggageHandling行李的搬运

AirlineSafetyRate航线安全率3456212022/11/2121FlextronicsCorporatePresentationWhymanycompaniesadoptingSixSigma?为什么如此多的公司采用6？HowdotheyknowSixSigmareducescost?他们如何知道6能降低成本？Toreducecost.降低成本Bylinkingittowhatmatters…通过与实质相联系…2022/11/2122FlextronicsCorporatePresentationCostOfPoorQuality(COPQ)

低质的代价Coststhatareassociatedwith有关的代价Internalfailurecosts内部故障成本Externalfailurecosts外部故障成本Inspection/QAcosts检验成本Preventioncosts(e.g.maintenance)预防成本（如维护）Lostopportunitycosts机会错失成本Thereisacorrelationbetweenacompany’sCOPQandthesratingofitskeyprocesses公司的COPQ与关键过程的s级别之间有相关关系WhatistheCostofPoorQuality?低质的代价是什么？2022/11/2123FlextronicsCorporatePresentationOldPhilosophy:原来的基本原理：LSL下线USL上线Nom名义尺寸NoLoss无损失LossduetoScrap&Rework由废品和返工造成的损失LossduetoScrap&Rework由废品和返工造成的损失QualityisbasedonConformancetoSpecifications基于与规范一致的质量2022/11/2124FlextronicsCorporatePresentationCorrectView:QualityLossesarebasedondeviationfromtarget,NOTconformancetospecifications基于偏离目标的质量损失，与规范不一致Cost成本LSL下线USL上线Nom名义尺寸Target目标MediumLoss平均损失HeavyLoss2022/11/2125FlextronicsCorporatePresentationSixSigmaResults(Whatdoesitmeantous)

6的成效（对我们意味着什么）GeneralElectric $12Bnsavingsover5years5年节约120亿$Honeywell $800Msavingsover2years2年节约8亿$NCR $100Msavingsover2years2年节约1亿$

DuPont $450Msavingsin20002000年节约4.5亿$SixSigmaisdeliveringtangiblecostsavingstomajororganisations6为主要机构节约的可收回成本2022/11/2126FlextronicsCorporatePresentationSixSigmaResults(Whatdoesitmeantous)

6的成效（对我们意味着什么）SixSigmaisdeliveringtangiblecostsavingstomajororganisations6为主要机构节约的可收回成本GeneralElectric:$12Bsavingsover5years:5年节约120亿$Addedapproximately$1toGE’sEPS. GE每股利润增加约1$.MorganStanleyDeanWittercalculatedthatSixSigmasavedGE$6Bin2000,or5.5%ofSales. MorganStanleyDeanWitter计算出62000年为GE节约60亿$，或5.5％的销售额。GEissoconfidentintheresultsthattheyspecificallymentionedSixSigmainitiativesavingsintheir10Kfilingseachofthepastfiveyears.

GE深信成果，并在其中特别提到过去的每5年6所节约的10K金属屑。2022/11/2127FlextronicsCorporatePresentationTexasInstruments ABB(AseaBrownBoveri)Honeywell GEBombardierNokiaSonySeagateIomegaCompaniesImplementingSixSigma贯彻6的公司ToshibaDuPontAmericanExpressBBANCRFordMotorCompanyDowChemicalJohnsonControlsEricssonAndnow….而且现在….SolectronandSanminaSCI2022/11/2128FlextronicsCorporatePresentationHowtoachieveSixSigma…..如何实现6…..

Culture文化

Goal目标

Benchmark基准

Measurement测量

Method方法2022/11/2129FlextronicsCorporatePresentationStrategy

KnowWhat’sImportanttotheCustomer

了解对客户来说什么是重要的

ReduceVariation

减少波动

CenterAroundTarget

以目标为中心

ReduceDefects

减少缺陷2022/11/2130FlextronicsCorporatePresentationDefectReduction减少缺陷YieldImprovement提高产量ImprovedCustomerSatisfaction提高客户满意度HigherNetIncome增加纯收益TheGoalof6s

6s的目标2022/11/2131FlextronicsCorporatePresentationSixSigmaasagoal以6为目标2308,537366,80746,210523363.4Sigmaisastatisticalunitofmeasurewhichreflectsprocesscapability.Thesigmascaleofmeasureisperfectlycorrelatedtosuchcharacteristicsasdefects-per-unit,parts-permilliondefective,andtheprobabilityofafailure/error.是一个反映过程能力的统计单位。的等级与下列特性完全相关，有：单件缺陷数、每百万件的缺陷数及故障/误差的概率。sPPMDefectsperMillion

Opportunities每百万出现缺陷的概率ProcessCapability过程能力(DistributionShifted±1.5s)（±1.5s

对称分配）2022/11/2132FlextronicsCorporatePresentationTopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15minsWhy6sinFlextronics?Flextronics为什么使用6s？-15mins

Whoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答WHATYOUWILLLEARN

学什么

2022/11/2133FlextronicsCorporatePresentationWhy6sinFlextronics?

为什么Flextronics使用6s？Inresponsetointernaland/orcustomerneeds,Flextronicsmustimproveitsperformanceincertainareas,e.g.ProductDevelopment,SupplyChain应自身及客户需求，Flextronics必须在诸多方面加以改进，如：产品开发、供应链等。IdentifywhereFlextronicsneedstoimproveandstandardizeitsbehaviour/processes.

确定Flextronics需要改进和标准化的行为/过程。FollowacommonmethodologytoachieveBestPracticeinthoseprocessesacrossthecompany.

在全公司范围内按通用方法使上述过程实现最优方法。AligningtoBusinessStrategy

与经营战略联合AddtothebottomlinebyimprovingtheKOIs;and

通过改进KOL来提高底线；并且IncreaseCustomerSatisfaction/loyalty

增加客户满意度/忠诚度2022/11/2134FlextronicsCorporatePresentationWhatDoesthisMeantoMe?

对我来说意味着什么？Lowerdefects缺陷少Lowercycletime周期短Highproductivity生产率高Supplierparticipation协助供应商Customersatisfaction客户满意Efficientsharingofbestbusinesspractices有效地分享优秀经营实例AcommonFlextronicslanguageandmetricsforqualityFlextronics通用的质量语言和韵律2022/11/2135FlextronicsCorporatePresentationLowerDefects缺陷少……....Scrap,Inventory,Warranty废品，库存，承诺

LowerCycleTime周期短.…..…. TimetoMarket,Higher GrossMargin,ReducedInventories

时间用于市场，总利润更高，减少库存

HigherProductivity

生产率高………..LessCapital&Labor资本及劳动力减少CustomerSatisfaction

客户满意.……HigherRevenue&MarketShareand ON-timeDelivery收入与市场份额更高并及时交货EfficientBusinessPractices有效的经营实例…GrowththroughHigher Productivity,LowerCost,BetterResponsiveness 通过生产率更高、成本更低、反响更好而提高

SixSigma-WhataretheBenefits?

6-有何裨益？2022/11/2136FlextronicsCorporatePresentationWHATYOUWILLLEARN

学什么

TopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15mins

Why6sinFlextronics?Flextronics为什么使用6s？-15minsWhoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答2022/11/2137FlextronicsCorporatePresentation6sWorld-WideCouncil世界范围的6s委员会

2022/11/2138FlextronicsCorporatePresentationProjects项目LINEROLESCEO/COOOPsLeadersOP领导Functions/ProcessOwners功能/过程所有者Full-time全职/Part-time兼职TeamMembers成员/GreenBelts绿带GeneralEmployees普通雇员DeploymentChampion(s)实施负责人BlackBeltCandidates黑带候选人Expectations期望Decisions,Prioritization,Commitment决策、优先次序、使命感GROUPVPsVP小组CrossDivisionHighImpactIssuesorBlackbeltTrainingandSupportGROUPLEVELPOOLOFRESOURCESMasterBlackBelts黑带PERFORMANCEIMPROVEMENT改进性能

RESPONSIBILITY有责任PERFORMANCEIMPROVEMENT改进性能

ACCOUNTABILITY负责任InstallingaFormalOrganizationalInfrastructure

设置正式的组织机构2022/11/2139FlextronicsCorporatePresentationFlex6sMBBandFocus6sMBB分布与集中

AmericasMBB美洲MBB

EuropeMBB欧洲MBBAsiaMBB亚洲MBB2022/11/2140FlextronicsCorporatePresentationDeploymentConsiderations

实施注意事项EstablishtheBusinessCase建立商业案例Designthedeploymentplan设计实施计划LeadershipEngagement领导宣言SelectionofSponsors,遴选发起人、Champions&BlackBelts负责人及黑带ProjectSelection选择项目DeploymentWorkshops实施车间GreenBeltTraining培训绿带BlackBeltTraining培训黑带

BenefitAnalysis受益分析Institutionalisation制度化90Days90天11122333442022/11/2141FlextronicsCorporatePresentationWHATYOUWILLLEARN学什么

TopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15minsWhy6sinFlextronics?Flextronics为什么使用6s？-15minsWhoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答2022/11/2142FlextronicsCorporatePresentationRolesandResponsibilitiesGroupLeadership领导群GreenBelts绿带BlackBelts黑带Champions负责人Sponsors发起人Vision远景LeadsChange产生变化LeadsStabilisationprojectsSupportsBlackBeltsParttimeFulltimeLeadsbreakthroughprojectsTrainsGreenBeltsFulltimeSetsDirectionBreaksRoadBlocksLeadsbusinessdeploymentplanProjectOwnerImplementsSolutionsManagessustainablechangeUnderstandVisionApplyconceptstotheirworkplace2022/11/2143FlextronicsCorporatePresentationExecutiveManagement,OpsLeaders(ProjectSponsors):执行管理，Ops领导（项目发起者）Responsibletocreatemomentumandleadperformanceimprovementthroughinvolvementandactions.在项目实施的全过程，创造动力，领导实施改进。Sponsoreffortandindividualprojects.发起者的努力及个体贡献。Ultimatelyaccountableforresults(1-3DaysofTraining)对结果负最终责任（1－3天的培训）DeploymentChampion执行负责人Responsibletocatalyzeperformanceimprovementandprocessmanagement.负责催化激励改进的实施并进行流程管理。

Supportsplantleadershipbyhelpingtodiagnoseissues,prioritizeopportunities,allocateresourcestoprojects,andtrackresults.支持领导层有效处理纠纷，辨明优先机会，分配项目资源及跟踪结果。Identifiesandhelpspropagatebestpracticeswithinandacrossdivisions在部门间和部门内识别并帮助推广最佳经验Responsibletoplan,organize,deployandmonitorprogress,assuringquality,commitmentandconsistencythroughouttheorganization负责使计划，组织，实施和监控进度，质保，责任和一致性遍布组织内部。Responsibletoestablishcommunicationsthroughouttheentireorganization负责在整个组织内建立有效沟通InvestinginRolesAccountableforPerformanceImprovement对实施改进职责者的投资2022/11/2144FlextronicsCorporatePresentationMasterBlackBelts:黑带大师Full-timeroletoregenerateandsupportBlackBelts(BlackBelttraining&Specializationplus2weeksofadditionaltrainingpluscycleofco-teach)负责对黑带的全过程培养和支持（黑带培训&专业化＋2周的额外受训＋互训周期）BlackBelt:黑带Full-timeresourcesresponsiblefortrainingandleadingteamsthatdeliverpromisedresultstotheDivisions(5weeksofTraining)负责提供培训全过程的资源配置，领导工作组向各部门陈述目标承诺（培训5周）GreenBelt:绿带Trainedpart-timeprojectteammembersmobilizedbyBlackBeltteamleaders(1-2weeksofTraining)负责培训兼职的项目组成员，对小组领导黑带负责（1－2周的培训）GeneralEmployees:普通雇员Awareconsumersandcontributorstocontinuousimprovement.Part-timeteammembersasappropriate(4-8hoursoftraining)在持续改进上有较高觉悟，兼职的小组成员（4－8小时的培训）InvestinginRolesAccountableforPerformanceImprovement(cont’d)对实施改进职责者的投资（续）2022/11/2145FlextronicsCorporatePresentationPrimaryRoles-ProjectSponsors主角－项目发起者Responsibilities职责Settingandmaintainingbroadgoalsforimprovementprojectsandensuringtheyarelinkedtolinebusinessgoals确立并坚持项目改进的主要目标并确保它们与公司远景目标相一致Demandingperformancetogoals目标性能的需求Coachingon,andapprovingchangesin,scopeofaproject,ifneeded指导和批准更改，如果需要，确定项目范围Finding(negotiating)andreleasingresourcestoworkonprojects(peopleandmoney)发掘（谈判）并配置项目资源（人力和物力）Representingtheteamatmanagementteammeetingsandservingastheteam’sadvocate在管理小组会议上代表小组利益，并以小组拥护者的身份为小组提供服务Smoothingoutorresolvingissuesthatarisewithintheteamorwithpeopleoutsideoftheteam化解小组内部或其与外部的矛盾，缓解纠纷Convertingprocessandprojectmanagementasbusinessasusual旧有流程和项目管理的皈依者ThemesandVisionofInitiativeandSixSigma主体和创新视角和6sDefinitionofthescaleofchangefortheeffort定义成就所改变的程度DefinedrolesandresponsibilitiesHowtoleadtheeffort定义成就所需要的规则和职能Customizationasrequired顾客需求CommunicateValueBasedSixSigmaconceptstoDivisionStaff全部门成员基于6s概念的通讯价值ChooseaBBCandidate(s)andselectpilotproject选择一个BB候选人和挑选项目引导者Developprojectbaselines建立项目基线CurriculumandLearningExperience课程及学习体会2022/11/2146FlextronicsCorporatePresentationPrimaryRoles-DeploymentChampions主角－实施负责人Responsibilities职责Facilitateprojectprioritizationandresourceallocation促进项目优化及资源配置Identifypotentialprojectsandcreatebusinesscases识别项目潜力和开发新商机Removeimplementationbarriers拆除障碍Monitorprojectprogress/results控制项目进度/结果LeadSixSigmaimprovementorganization领导6s改进组织LinkSeniorManagement联系中层管理者OverseeSixSigmaprocesses监督6s流程ManageBestPractices推广最佳步骤Coordinateandleaddiagnostics协调领导诊断方法Leadershipeffectivenessandperformancemodel有效的领导关系和性能模式Value-basedprioritizationandinfrastructure量化优化及基础结构SixSigmaperformanceimprovementoverview6s性能改进预览HighVelocitySupplyChain高速度的供应链HighVelocityProductDevelopment高速度的产品升级换代DiagnosticCaseStudy案例诊断PerformDiagnosticwithProjectSponsorsatselectedDivision;thenmovetootherDivisionsor...项目发起人在挑选部门时实施诊断，然后转向其他部门或…PrepareforandleadformalDivisionlevellaunchandperformanceimprovementmodelinstallation准备和领导正式的部门启动基准和安装性能改进模式CurriculumandLearningExperience课程及学习体会2022/11/2147FlextronicsCorporatePresentationUptofiveweeksofactionlearningovera3-4monthperiod.PrimaryRoles-BlackBelt主角－黑带Responsibilities职责Identifypotentialprojects识别项目潜力Refineprojectbusinesscases挑选项目典型案例Leadprojects,achieveresultsanddocumentsuccesses领导项目实施，确保项目向最终的结果和成功迈进ProvideSixSigmamethodologyandtoolsexpertiseandtraining提供6s管理方法和专家意见和培训Trainandfacilitateprojectteams培训和促进项目小组的进步Communicateupwardanddownward向上和向下的沟通

Leadershipeffectivenessandperformancemodel领导效力和性能模型 SixSigmaImprovement(Operations,Transactional,CustomerFacing)6s改进模型（操作、交易、顾客服务） DesignforSixSigma6s设计ProcessBestPractices(Asappropriate)最佳操作流程(适当的）CurriculumandLearningExperience课程及学习体会Becomecertifiedtodeliverprojectteamandgeneralemployeetraining向培训合格的项目组和普通员工颁发结业证CompletesecondandsubsequentprojectstobecomecertifiedBlackBelt向第二批及后面的项目提供合格的黑带2022/11/2148FlextronicsCorporatePresentationRolesandInfrastructure–BlackBeltCharacteristics职责和基本要求－黑带的特质KeycharacteristicsofaBlackBeltcandidate黑带候选人的关键特质StrongAnalyticalcapability-capableoflearning/usingstatistics很强的分析能力－学习/使用统计资料的能力Aboveaverageinterpersonalskillstodealwithwidevarietyofpeople较高的人际社交能力，以便于与各种人打交道Proventeamleader/teamplayerwhoiswillingtolearnanddevelopothers善于发现愿意学习和提高的小组领导/小组成员。Passionate,highlymotivatedandaction-orientedKnowledgeofbusinessprocesseswithbasicfinancialskills与基本金融技能相关的业务流程知识Projectmanagementandbasiccomputing(PC)skills基本的电脑操作技能和项目管理能力。Qualifications资格Education:AssociateDegreeorhigher-BusinessorTechnicalpreferred教育：相关学位或更高–商业或技术专业优先ProfessionalExperience:TeamLeadership-3years职业经验：团队领导–3年AnemployeeisNOTasuitableBlackBeltcandidateif:不适于做黑带的职员：Unabletoworkeffectivelyinateamenvironment不能在团队队伍中有效工作Notself-directed不能自我引导Cannot,orarenotwilling,tolearnandapplystatisticalmethods不能或不愿学习与运用统计方法2022/11/2149FlextronicsCorporatePresentationClassroom-BasedLearning课堂学习GreenBeltsreceive1-2weeksoftrainingtoorientthemtosixsigmaproblemsolvingtools(subsetofblackbeltcurriculum)绿带接受1-2周的培训以使其熟悉6s解决问题的工具（黑带课程的子集）Experienced-BasedLearning经验学习Asaparticipantonaprojectteam,theyareexposedtosixsigmatoolsandmethodsinarealprojectenvironment.作为项目团队的参与者，他们将在真正的项目中直面6s工具和方法PrimaryRoles-GreenBelts主角-绿带Responsibilities职责UnderstandDefinephaseofDMAIC理解DMAIC阶段的定义LearnMAICprocess学会MAIC流程Gatherdataandmeasure收集数据并测量Analyzeandidentifyproblems分析并明确问题Implementimprovementsolutions贯彻改进措施ContinuouslyImprove持续改进CurriculumandLearningExperience课程及学习体会2022/11/2150FlextronicsCorporatePresentationProgramObjectives项目主体BasicUnderstandingofSixSigma基本了解6sPerformanceMeasures性能测量ProjectSuccessStories项目成功的经历4-8hoursoftrainingandongoingcommunications.Likelymediacouldincludeinstructorled,internalmedia,web-enabled,etc.usuallycustomizedfordifferentaudiences.4-8小时的培训与沟通。可能的媒介有指导/内部媒介/网络等，通常依听众不同而定。PrimaryRoles-GeneralEmployees主角-

普通雇员Responsibilities职责ExposuretoDMAICprocess直面DMAIC过程Understandmetricsanddashboards了解公制和Provideinputtoidentifyingproblems提供输入以明确问题ProvideFront-linefeedbackforimprovementsolutions为改进措施提供一线的反馈Provideandremainopentocontinuousimprovementsuggestions提高并保持持续改进建议的公开性CurriculumandLearningExperience课程及学习体会2022/11/2151FlextronicsCorporatePresentationBlackBeltSelectionincludes:黑带候选人应具备：Teamleadershipskills团队领导能力Projectmanagementexperience项目管理经验Problemsolvingtrainingandexperience培训过问题解决并具有经验Communicationskills沟通能力Interestinaprocessviewbeyondthebusinessunit对过程的观点有兴趣SelectionofSponsors,ChampionsandBlackBelts遴选发起人、负责人和黑带2022/11/2152FlextronicsCorporatePresentationWHATYOUWILLLEARN

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TopicOutline主题要点

Duration为期Whatis6s?(Backgroundhistory)何为6s？（背景知识）-15minsBenefitsandadvantagesofembracing6s奉行6s

的裨益-15minsWhy6sinFlextronics?Flextronics为什么使用6s？-15minsWhoisin6sCouncil? 6s委员会成员？ -10mins6speople’sRolesandResponsibilities6s成员的作用与责任-20minsUnderstanding6smethodology/concept理解6s

的方法论/概念-60minsCatapultexercise弹射练习 -30minsQuestions&Answers….问题与回答2022/11/2153FlextronicsCorporatePresentationSixSigmaImprovementBlackBeltsDeploytheDMAICProcess黑带负责的DMAIC流程6改进Define定义Measure测量Analyze分析Improve改进Control控制1.EstablishTeamCharter明确团队章程2.IdentifySponsor&TeamResources指定发起人及团队资源3.AdministerPre-work前期工作管理