国家开放大学电大本科【管理英语4】期末试题及答案【c卷号：1389】

家开放大学电大本科《管理英语4》期末试题及答案5（试卷号：1389）一、交际用语（每小题2分，共10分）1-5题:选择正确的语句完成下面对话，并将答案序号写在答题纸上。1.一Isitpossibleforyoutoworkouttheplantonight?I'11dothat.B.1thinkso.C.I’dloveto.—Howdidyourmeetinggoyesterday?一actually,itwasreallyfrustrating.NotsogoodB.VerygoodC.Nothingspecial—1thinkthingshavebeenabitdifficultforusthelastcoupleofmonths.一We'vebeenworkinghard,butstillgettingbehind.You'reright.B.I'mafraid.C.Idon'tthinkso.—WillyouhelpmearrangeameetingwithMr.Brown,please?No,nowayB.No,Icant.C.SorryIcan1.1havetofinishmyprojectrightnow.—You"dbetternotpushyourselftoohard.Youcanasktheteamandlisten.Youareright.B.No,wecan,tdothat.C.1thinkitwillkillourtime.二、词汇与结构（每小题2分，共30分）I=lr6-20题:阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题I=lr纸上。Shewasveryadaptiveandsoonadapted_thecampuslife.withastoAll_glitters（闪闪发光）isnotgold.whichthatwhatThisisthemanlastnight.whomIsawhimwhoIsawhimwhomIsawIwouldrecommendthatyou_onfollowingthroughwithprojects.workedworkwouldworkTheyweren"ttookeen_theideaatfirstbecausetheythoughtitwasnotpracticalenough.TOC\o"1-5"\h\zofoninOnhearingthenewsof_themajorexamagain,thegirlburstintotears.herhavingfailedshefailedherbeingfailed12.Itisthroughenthusiasmandquietintensity_wetransformcreativityandvisionintothetechnologies.whichTOC\o"1-5"\h\z/that13>Althoughwecan,tcompeteintermsofsize,Ibelieveweholdanadvantageintermsofdedicationtocustomerservice.didDohave14eonthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.StoodStandStandingWithouthisassistance.Itheresearchlastmonth.wouldnothavecompletedcouldnotfinishshouldnotfinishFearingthereactionsoftopmanagers,middlemanagersremained Orprovidedoptimistic,filteredinformation.silencesilentsilently17.1willaskthemto_anewdesign,somethingabitmoretonedeincomeacrosscomeupwithGoodworkgoodpay.deservesrequestsdesertsTheresponsibilitiesinhandbookthatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.implyindicateinterruptAtarough_,wewilltakeanotherfourweekstofinishthisplan.valueAccountestimate三、阅读理解（每小题4分，共40分）21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1In1916,aFrenchcoalminedirectornamedHenriFayolwroteabookentitledAdministrationlndustrielleetGenerale,whichsetforthfivedistinctfunctionsofmanagingthatFayolinsistedwereapplicableinanyindustry.Inthe1950，s,managementtextbooksbegantoincorporatesomeofaFayol'sideasintotheircontent,andtoday,managementcoursesstillusemanyofhisideastoteachmanagementtobusinessstudents.PlanningPlanninginvolvesdecidingwheretotakeacompanyandselectingstepstogetthere.Itfirstrequiresmanagerstobeawareofchallengesfacingtheirbusinesses,andthenitrequiresmanagerstoforecastfuturebusinessandeconomicconditions,Theythenformulateobjectivestoreachbycertaindeadlinesanddecideonstepstoreachthem.Theyre-evaluatetheirplansasconditionschangeandmakeadjustmentsasnecessary.OrganizingManagersorganizebybringingtogetherphysical,humanandfinancialresourcestoachieveobjectives.Theyidentifyactivitiestobeaccomplished,classifyactivities,assignactivitiestogroupsorindividuals,createresponsibilitiesanddelegateauthority.Theythencoordinateeverythingsooperationsrunsmoothly.LeadingLeadingrequiresmanagerstomotivateemployeestoachievebusinessobjectivesandgoals.Itrequirestheuseofauthoritytoachievethoseendsaswellastheabilitytocommunicateeffectively.Effectiveleaderscaninfluencetheirpersonneltoviewsituationsfromtheirperspectives.Leadingalsoinvolvessupervisionofemployeesandtheirwork.ControllingControllinginvolvesmeasuringachievementagainstestablishedobjectivesandgoals.Italsorequiresmanagerstobeabletoidentifysourcesofdeviationfromsuccessfulaccomplishmentandtoprovideacorrectivecourseofaction.Managersfirstestablishobjectivesandgoals,thenmeasureachievements,identifyanythingthatiskeepingthecompanyfromachievingtheirobjectivesandgoals,andprovidemeansofcorrectionifnecessary,StaffingWithouthumanresources,noorganizationcangetofftheground,letalonedobusinessandmakeprofits,SomedistinctfeaturesofthestaffingfunctionarerItputstherightmanintherightjob.Itisanongoingactivityasemployeeskeepleavingandjoiningthecompany,theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions.Efficiencyisaprimefocusofthisfunctionasmanagingpeopleisthetoughestjobthereis,everythingmustbeaccountedfor,leaves,payments,benefits,medicalallowances,socialsecurityaccountingandmuchmore.Whatisthemainideaofthispassage?Tointroducesomeoftheauthor，sideasaboutmanagement.TointroducefivedistinctfunctionsofmanagingproposedbyFayol.TopromotethebookentitledAdministrationIndustrielleetGenerale.WhataretheinfluenceofFayol'sbookAdministrationIndustrielleetGenerale?Itisofnoinfluenceatallfortoday.Itisnearlyforgottenbytheworld.Itisstillgreateffectoncurrentmanagementcourses.23eWhichstepofmanagingreferstobringstafftogetherandtellthemwhattodo?Leading.Organizing.c.Staffing.WhichiteminChinesebelowhasnotmentionedasthingsneededtotakecareforpeop1emanagement?住房公积金医疗补贴请假Inthestepof,managersneedtofindoutobstaclesinthecourseofachievingcompany'sobjectivesandgoals.A.controllingB・leadingplanning26-30题:请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。Passage2Whenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuiIdinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathasbeendisplayedattheretreatortheseminarfailstoimpactlong-termbeliefsandactionsbackatwork.I1mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities-infactIleadthem-buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkby"retreating"asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown-theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthattheteammembershaven'tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.Buildfunandsharedoccasionsintotheorganization，sagenda-holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.•Useicebreakersandteamworkexercisesatmeetings-thesehelpteammembersgettoknoweachother,sharedetailsabouteachother1slives,andhavealaughtogether.Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteanworkbuildinglistedabove,you,11beamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible-together.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.TTheauthorclaimsthatplayinggamestogetherisasimportantasformingteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.F“Retreat”inthefirstparagraphmeanswithdrawaloftroopsafteradefeat.FIc