剑桥商务英语教程 unit4 The Place of Work课件

Unit4

ThePlaceofWorkAIMSAskforandgivedirectionsTalkaboutdepartmentsGiveandtaketelephonemessagesOrdinalnumbers序数词Prepositions介词oflocationOutline4.1Givingdirections4.2Talkingaboutdepartment4.3Takingamessage4.1GivingdirectionsDirectionsn.a)instructionsabouthowtogetfromoneplacetoanother方位指示Averyhelpfulwomangavemedirectionstothepolicestation.b)instructionsaboutwhattodo用法说明书Besureyoureadthedirectionsbeforeusinganypieceofequipment.Directorn.ExecutivesomeonewhocontrolsormanagesacompanyHeservedon担当，成为…中的一员theboardofdirectors董事会ofalocalbank.Directory目录，工商名录abookorlistofnames,factsetc,usuallyarrangedinalphabeticalorder(通常按字母顺序记录姓名、地址、电话、公司通讯录等的)簿TheLayoutofaCompanyLayoutn.1).thewayinwhichsomethingsuchasatown,garden,orbuildingisarranged建筑布局thelayoutoftheparkAlltheflatsinthebuildinghadthesamelayout.2).thewayinwhichwritingandpicturesarearrangedonapage文章\画面的布局thelayoutofabusinessletterpagelayoutVocabulary：AfterSales：售后服务部Reception:前台reception

room接待室

ConferenceRoom：会议室FinancialAccounting：财务室SalesPromotion：销售部Personnel/Humanresources:人力资源部staff

office

员工办公室toilet/washroom/restroom厕所/卫生间WC/WaterCloset['klɒzɪt]盥洗室Men’s/Ladies’Room男/女厕所corridor['kɒrɪdɔː]

/terrace['terəs]走廊/楼顶阳台hallway

门厅，过道office/manufacturebuilding办公楼/厂房、生产车间workshop车间/厂房

Showroom/sampleroom展示间/样品间warehouse/storageroom仓库/储藏室materialroom/rack物料间/货架frontdesk/lobby前台/前台大厅computerroom电脑机房videomonitor/monitorroom视频监控/监控室lounge[laʊn(d)ʒ]/coffeeroom休息室/咖啡室dinningroom/hall/table餐厅/餐桌Canteen[kæn'tiːn]食堂stairs/stairsway/space楼梯/楼道/楼梯间ladder['lædə]梯子Lift/elevator/升降电梯escalator['eskəleɪtə]电动扶梯safetygate/exit['eksɪt]安全门/出口gate/securityhouse/gate大门/门卫室side/backgate/door边门/后门2.A:Goodafternoon.I’vegotadelivery交货forthemarketingdepartment.

B:Oh,Thatlooksheavy.Marketingisonthethirdfloor.Youcantakethelift,ifyoulike

.

3.A:Excuseme,canyoutellmehowtogettoMrchan’soffice

intheAfter-salesdepartment

B:After-salesisonthesecondfloor,butIthinkMr.Changisonholidaythisweek.wouldyouliketospeaktohisassistant.

SentencestructuresAskingdirectionsExcuseme.Whereistheconferenceroom?Whereisthenearestshoppingcenterfromhere?Iamlookingforthepurchasingmanager’soffice.CanyoutellmehowtogettoAfter-salesdepartment?A:Howmanyfloorsarethereinthebuilding?B:Thereare…..floorsinthisbuilding.A:WhichfloorisXXXon?/whereis….?B:Itisonthe……floor.Whereistheball?

It’s_____thebox.Abovevs.Over1)表示一般“在上”用above

表示比较精确地、靠近地"垂直在上",用over.Hisofficeisaboveoursonthesecondfloor.

(他的办公室在我们的二楼).

Hisofficeisrightoverours.(他的办公室就在我们头上的房间).2)仅仅表示上下次序用above,有蒙起来或者遍及全面的含义时用over.

Thesunroseabovethehorizon.(太阳升到地平线上)

Thesunshineoverthevalley.(太阳普照山谷)ListeningTasks1.A:Excuseme,where’sMrLee’soffice?

B:MrLee’soffice?Taketheliftuptothefourthfloor.Whenyoucomeoutofthelift,goright.Thenleftattheendofthecorridor.

A:Rightandthenleft.

B:Yes,it’sthefirstofficeontheright.

A:Firstofficeontheright.

B:Yes,that’sright.2.A:Excuseme,I’mlookingforthePurchasingmanager’soffice.B:Oh,youmeanMrJones?A:Er…Yes.B:Well,gouptothefourthfloor.Whenyoucomeoutofthelift,goleft.It’stheseconddoorontheleft.Attheendofthecorridor.3.A:Excuseme,l’mlookingforMr.Tan.

B:IsthatMr.TaninR&D?

A:Er……yes,Ithinkso.

B:Oh,hisofficeisn’tonthisfloor.It’sonthefourthfloor.Goupthestairsandturnleft.Attheendofthecorridorturnright.

A:Upthestairsandleft.Thenrightattheendofcorridor.

B:Yes,it’soppositethephotocopyingroom.Look,l’vegottogouptheremyself.I’llshowyouwhereitis.OralPracticeA：想要找某人I’vegotanappointmentwithsb./canyoutellmehowtogetthesb’sofficeB:你说的那个人是哪个部门的？Whichdepartmentdoeshe/sheworkin?A:他/她工作的部门He/Sheworksin….B:他/她的办公室在….如何到达…描述位置包括1）在第几层2）上电梯3）左/右转4）沿着什么路，是不是走到尽头？5）在左/右手边6）和周边位置的关系4.2TalkingaboutdepartmentsVocabularySalesdepartmentAccountingdepartment/financialdepartmentHR(HumanResources)department/personnelMarketingdepartmentResearchanddevelopmentdepartmentPublicrelationsdepartmentAdvertisingdepartmentPlanningdepartmentVocabularyAdministrationdepartmentPurchasingdepartmentEngineeringdepartmentBusinessofficeOperationsdepartmentProcurement[prə'kjʊəmənt]departmentLogistics[ləu‘dʒistiks]department后勤A：技术服务部门是做什么的？B：他们负责处理客户提出的问题A：电子商务部门是做什么的？B：他们负责网上销售A：采购部是负责什么的？B：他们负责购买公司的任何所需。A：WhatdoestheTechnicalServicesDepartmentdo?B:Theydealwithcustomer’sproblemsA:WhatdoestheE-businessDepartmentdo?B:TheyareinchargeofthesalesontheinternetA:Whataretheresponsibilitiesofthepurchasingdepartment?B:Theyareresponsibleforbuyingeverythingthecompanyneeds.Departmentdescription1.A

lot

of

my

work

is

routine

（adj.日常的；例行的）secretarial

work.You

know,answeringthephone,writingletters,thatkind

of

thing.Customers客户

oftenwantinformationaboutourproducts,soIhavetowrite

a

lot

of

letters.Anotherpart

of

my

job

is

toorganizeseminars研讨会

.Iorganizespeakers,Iinviteguests,arrange

a

venue集合地点

andevenaccommodation住处

.

2.Ihave

a

lot

of

contactwithcustomersbecausetheyphoneuswhentheyhaveproblemswithourmachines.Which

is

quiteoften.Theyphoneusbecausetheyneedspareparts备件

something'sbrokenorwornout报废的

andthenItaketheorders采取订单

andsendpartstothecustomers.BusinessLetters

HowardInc

291CaxtonStreet

StanteFe

NM87501

USA

18September200-

DearMs.Mahoud

Thankyouforthepromptdelivery

ofourorderno.C00145.Pleasefindencloseda

chequeforUS$3,600inpaymentofyour

invoiceno.5731of6September200-Yourssincerely

L.vanderLinde

L.vanderLinde

Tel31-10-4741788

Fax31-10-4743517

e-mail:vanlin@Thankyouforthepromptdelivery

ofourorderno.C00145.

PleasefindenclosedachequeforUS$3,600inpaymentofyourinvoiceno.5731of6September200-感谢你方将我方定购编号为C00145的货物及时运抵。随信附上我方3600美元的支票，以支付你方200-年9月6日开出的编号为#5731的发票。prompt:isdonewithoutanydelay立即的

delivery:交货

deliver:takesth.somewhere递送e.g.Themorningmailhasjustbeendelivered.inpaymentof支付

Cheque/check支票

invoice发票

表示感谢Thankyoufor……随信寄去材料…Pleasefindenclosed…Iamenclosing….Weenclose…

HowardInc

291CaxtonStreet

SanteFe

NM87501

USA

17September200-

DearsirorMadam

Irefertoyouradvertisementinlast

month'seditionofTextileWorldfora

salesrepresentativeinSpain.

IencloseaCVwhichgivesdetailsofmy

experienceinthetextiletradeinSpain.

Ilookforwardtohearingfromyou.

Yoursfaithfully

MariaSalgado

MariaSalgadoDearsirorMadam

Irefertoyouradvertisementinlast

month'seditionofTextileWorldfora

salesrepresentativeinSpain.

IencloseaCVwhichgivesdetailsofmy

experienceinthetextiletradeinSpain.

Ilookforwardtohearingfromyou.

I

refer

to

your

advertisement

in…dated….for…我看到您于...在...上登的招聘…信息。(提及广告内容，即在什么时候什么媒介看到这个广告。)Withreferencetoyouradvertisementin….IhaveseenyouradvertisementinIamwritingtorequireaboutIamveryinterestedin…..AndIwouldliketoknow我附上。。IencloseaCVwhichgivesdetailsofmy

experienceinthetextiletradeinSpain.CV=CurriculumVitae

[kəˌrɪkjələm'vitaɪ]=resume简历结束语Ilookforwardtohearingfromyou.……………….toyourearlyreply……………….receivingyourreply

OFFICESYSTEMSPTYLTD

OfficeSystemsPtyLtd

OfficeSystemsPtyLtd

124OakStreet

Chatswood

Tel(61-2)4193209

NSW2067

Fax(61-2)4194011

Australia

e-mailinto@.auHowardInc

HowardInc291CaxtonStreet

SantePe

NM87501

USA

20September200-

DearMr.Baker

Thankyouforyourenquiryof4Septemberaboutourproducts

Weencloseourcatalogueandpricelistwithdetailsofdiscountsanddeliverydates

Ifyourequireanyfurtherinformation,pleasecontactme.

Welookforwardtohearingfromyousoon.

Yourssincerely

AngelicaRosetti

AngelicaRosettiDearMr.Baker

Thankyoufor

yourenquiryof4Septemberaboutourproducts

Weencloseourcatalogueandpricelist

with

detailsofdiscountsanddeliverydates.

Ifyourequireanyfurtherinformation,pleasecontactme.

Welookforwardtohearingfromyousoon.

enquiry=inquiry询盘,询价Enquirev.IamwritingtoinquireaboutyouradvertisementinTheTimes.inquiresomethingofsomebody‘Where’sthestation?‘sheinquiredofapasser-by路过人.catalogue产品目录pricelist价目表deliverydates发货日期Discounts折扣Brochure手册Termsofpayment付款条件结束语Ifyourequireanyfurtherinformation,pleasecontactme.

Ifyouhaveanyfurtherquestions,donothesitate不要犹豫tocontactus.

如果你有任何更进一步问题请立即联系我们。Require需要；要求；Mosthouseplantsrequireregularwatering.RuaMartinFrancisco

01226SaoPaulo

Brazil

Tel##5511/82661210

Fax##5511/82662951

E-mail##ads@m.br

HowardInc

291CaxtonStreet

SanteFe

NM87501

USA10September200-

DearSir/Madam:

Weareapublisherofbusinessmagazines

andcommercialtradejournalandcan

offerspecialadvertisingratestonewcustomers.

Thisisanexcellentchanceforyourcompany

toincreasethemarketforyourproductsin

SouthAmerica.

Enclosedpleasefindcopiesoftwoof

ourmagazines.Ifyouhaveanyfurtherquestions,

donothesitatetocontactus.

Trulyyours

J.Pontas

J.Pontas

enc.DearSir/Madam:

Weareapublisher出版商ofbusinessmagazines

andcommercialtradejournal行业刊物andcan

offerspecialadvertisingrates广告费率

tonewcustomers.

Thisisanexcellentchanceforyourcompany

toincreasethemarketforyourproductsin

SouthAmerica.

这是在南美洲增加你们产品市场的极好机会

Enclosedpleasefindcopiesoftwoof

ourmagazines.Ifyouhaveanyfurtherquestions,

donothesitatetocontactus.

4.3TakingamessageA:InternationalInsurance,goodmorning.B:Goodmorning.ThisisMsPelhamofBellaTravel.CouldyouputmethroughtoMrSuzuki,please?A:I’mafraidhe’snotintoday.He’satthewarehouse.

CanItakeamessage?

B:Yes,please.Couldyouaskhimtocallmeback?A:Ofcourse.Who’scallingplease?B:MynameisPelhamandmynumber……A:Oh,canyouspellthat,please?B:Yes,that’sP-E-L-H-A-M.A:P-E-L-H-A-M.B:Andmynumber