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KeytoExercisesUnit1ApplyingforaJobIIListeningTask1.1)recruit2)advertise3)position4)Internet5)applyfor6)letterofapplication7)coveringletter8)curriculumvitae9)résumé10)candidates11)applicationform12)HumanResourceDepartment13)PersonnelDepartment14)applications15)shortlist16)applicants17)interview2.1)Jobinterviewsareallaboutmakingthebestmatches.2)Theyarethetraditionaljobinterviewandthebehavioralinterview.3)Becauseyourknowledgeaboutthecompanyiscriticaltoyoursuccess.4)Youshouldnotmemorizeanswers,butscriptspecificresponses.Youshouldalsohaveseveralquestionsreadytoasktheinterviewer.5)Youmustimmediatelywriteathank-younotetoeachpersonwhointerviewedyou.3.traditional/broad-based/workfor/strengthsandweaknesses/Interviewingsuccess/ability/communicate/truthfulnessorcontent/skillsandabilities/enthusiasmandworkethic/teamplayer/behavioral/theory/pastperformance/indicator/specificpastbehaviors/anunexpectedproblem/achieveagoal/severalprojects/preparefor/recallingscenarios/collegegrads/classprojects/groupsituations/Hobbiesandvolunteerwork/describethesituation/relatetheoutcomes/specifywhatyoulearnedfromit.IVReadingTask1)Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.2)Youmayneedinformationsuchaskindsofproductsorservicesthecompanymakesorsells,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.3)Howyoushoulddressinajobinterviewdependsonthetypeofjobyouapplyfor.Forexample,forajobinanoffice,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).4)Goodinterviewetiquettemeanssomeimportantinterviewetiquettetipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“Keeptheinterviewpositive”.5)Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepersonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhavealltheinformationyouneedtomakeadecision,ifofferedthejob.6)Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnotonlyproperetiquetteandacommondisplayofappreciation,butitalsoallowsyoutoreaffirmoneortwokeypointsoftheinterview.Italsoletstheinterviewerknowhowinterestedyouareinworkingforthecompany.VIIIFollow-upPractice4.1)A:Iseefromyourrésuméandapplicationletterthatyou’vehadquitealotofexperienceinsalesalready.2)B:Iknowthatyourgoalistobecomethebiggestproviderofofficesuppliersinthecountry.Myknowledgeandexperienceofthecustomerbasecanmakeacontributiontothisgoal.Iwouldreallyenjoythechallengeofgrowingthisbusiness.3)A:Ifyouwereinmyshoes,whatsortofqualitiesyou’dlookforinyoursecretary?4)B:IfeelthatmyexperienceandskillsareagreatmatchforthepositionandIcouldreallymakeapositivecontributiontoyourfirm.5)B:Iusedtoworkinasmallcompany.Therewasalackofgrowthopportunitiesinasmallcompany.OneofthereasonsI’msointerestedinyourcompanyisthatyouarealargecompanydealingininternationaltrade.IfeelthatIwouldhavemorescopeforpersonaldevelopmentinyourcompanyandthattheworkwillbemorechallengingforme.6)B:I’mdisciplinedanddetermined.Ibelievethesestrengthsstronglycontributetomysuccessinsales.Myweakness?IsupposeI’mabitofaperfectionist.I’musuallydissatisfiedwithwhatI’vedoneandalwaysthinkIcandoitbetterinadifferentway.7)B:Iwouldexpectthestandardrateofpayatyourcompanyforapersonwithmyexperiencesandeducationalbackground.8)A:You’llhearfromussoon.Afterwe’veinterviewedalltheapplicants,we’llmakeourfinaldecision.Wewilltelephoneyou.Ithasbeenapleasuretotalkwithyou.Unit2BusinessPhoneCallsIIListeningTask1.2)Introduceyourselfandyourcompany.3)Expressgratitude.4)Statethepurposeofyourcall.5)Scheduleameeting.6)Usethealternate-of-choicequestioningstrategy.7)Thankthemfortheirtimetodayandfortheupcomingappointment.8)Followup.2.1)Theyareexpectedtofollowcertainrulesofetiquettetohelpmaketheexperiencepleasantandproductiveforallthoseinvolved.2)Youshouldfirstidentifyyourselfandyourcompany.3)Thenameofthepersonyou’retryingtoreach.4)Youneedtostatethepurposeofyourcallandthenbesuretoaskifyouarecallingataconvenienttime.5)Youshouldmakesureyourfirstvocalimpressionisagoodonebytryingtoanswerthephoneaspleasantlyandprofessionallyaspossible.6)Itmightbeeasieronthelistenertosay,“ThankyouforcallingPacificEdgeInternational.ThisisMaryRobert.HowmayIhelpyou?”7)Youshouldspeakclearlyandslowlyandleaveyourname,phonenumber,andabriefmessage.3.TelephoneEnglishReasonsfordifficultiesinmakingphonecallsinaforeignlanguage:1)Youcan’tseethepersonyouaretalkingto;2)Theperson’svoicemightbeunclear;3)Youmightfinditdifficulttofindtherightwords.Expressionscommonlyusedinmakingphonecalls:1)“Holdon”or“hangon”means“wait”.2)“Hangup”means“finishthecallbybreakingtheconnection”—inotherwords:“putthephonedown.”3)Ifyouringsomebodyup,youmakeaphonecall.4)Ifyoupickupthephone,youansweracall.5)“Putthrough”meanstoconnectyourcalltoanothertelephone.6)Ifyoucan’tgetthroughtothepersonyouwanttotalkto,youmightbeabletoleaveamessage.7)“Callback”meanstoreturnaphonecall.IVReadingTask1)Practisinggoodbusinesstelephoneskillshelpsencourageclearlinesofcommunication,buildrapportandavoidmisunderstandings.2)(Open)3)(Open)4)(Open)5)(Open)6)Almostalltheaspectscanbeimprovedbymorepractice.VIIIFollow-upPractice4.1)___________suchastakingorders,checkingprogress,contactingsuppliers,requestingandgivingadvice,andhearingcomplaints,isdonealloverthetelephone.2)___________establishingapositivetelephoneimageisobviouslyimportanttothesuccessofthecompany.3)___________youdon’tneedtospendtimetalkingaroundthesubject.Justgettothepointasyouwouldinabusinessletter.4)B:I’mverysorry.Ourmanageristiedupatthemoment.Ifyouleaveyournameandphonenumber,I’llhavehimcallyoubackassoonashe’savailable.5)B:___________andI’mcallingtoseeifyouhaveanytimetomeetwithmetodiscussaboutyourpurchasingplanforthenextyear.Willyoubefreesometimenextweek?6)A:___________MayIaskwho’scalling?B:___________CouldyoutellmewhereIcanreachhim?A:___________Couldyoucallbacklaterorwouldyoumindleavingamessage?B:Ithinkit’sbetterformetoleaveamessage.Butit’simportantandurgent.Pleasemakesurehegetsthismessage.A:___________I’msuretopassyourmessagestoMr.Johnson.B:___________thatduetosomesuddenchanges,donotfilloutanyordersforABCCompanyuntilfurthernotice?It’sveryimportant.I’llexplainlater.Unit3AttheMeetingIIListeningTask1.1)Meetingsarecommunicatingwithanaudienceinaformatinwhichmorethanoneindividualcometogethertointroduce,review,ordecidesomething.2)Becausenewtechnologieshaveemergedandbecomelessexpensiveandmorepopular.3)TheuseofaudioandvideoconferencingovertheInternet4)Peoplepreparewhattheywillneedforthemeeting,likespreadsheets,graphs,oraPowerPointpresentation.5)Businessesnowoftenhavetomakestrategyandplanandtakeactionquickly.Sothepeopleinvolvedhavetocometogetherinsomeform,reviewthesituation,andmakeadecision.Moreandmore,thesepeopleareindifferentplaces,andmayevenspeakdifferentlanguages.2.yourjob/involved/severaltimes/function/workplaceissues/co-ordinate/workgroups/negotiatesales/businessarrangementsbenefits/encourages/keepup-to-date/betterplanning/sections/shareideas/teamspirit/consensus/problemsolving.Differentsituations/problem/transacted/leadershipstyle/conferences/generalstaffmeetings/meetingstogiveinstructions3.1)Discussthetwomostimportantissues2)Therenovationofourlaboratory3)SelectionofthedesignteamforthePWCproject4)Twohours5)AftereveryonehasgiventheiropinionIVReadingTask1)Awrittenagendaisusedasawayoforganizingameeting.2)Whenyouaresimplymakingsomeannouncements.Insuchcases,memosoremailscandothejobbetterthanmeetings.3)Theyareproblemsolvingorientation,definingtheproblem,generatingsolutions(brainstorming),choosingasolutionanddoandreview.4)Therearepeopleinthemeetingthathavenointerestinsolvingtheproblemathand.Ofcoursethisisahugeproblemandthemeetingshouldnotproceeduntileveryonehasaproblem-solvingattitude.5)Wecanhaveatrackingsheetforconductingmeetingswhichmayconsistfourelements—announcements,problemsolvingcomponents,bondingstuffandpowerstrugglestuff.6)Youcanreviewhowtheperformancewent,andpayattentiontoareaswhereyoumightimprove.VIIIFollow-upPractice4.1)__________poolalltheparticipants’ideasandsuggestionsforacommonpurpose,whichmayfunctioninseveralwayslikesolvingproblems,makingdecisions,sharinginformationandotherkinds.2)__________Then,onthebasisofsuchunderstanding,theparticipantshouldthinkabouttherelevantpointstobepreparedandbroughtupatthemeeting.Sometimes,hemayneedtodosomeresearchworktoconfirmhisopinionsforthecomingmeeting.3)__________oneshouldexerciseagoodcontroloverthemeeting,whichcoversdifferentstagesatameeting:controlattheverybeginning,controlduringthemeetingandcontrolattheend.4)__________BeforewebeginIshouldliketosaythatIhopethemeetingwillbeconstructiveandhaveapositiveoutcome.5)__________Basicallywe’vegotthreeissuestodecide:firstthedate,secondlythelocationandfinallytheconferencefacilities.Let’sstartwiththedate.6)__________Thefirstitemisadiscussionofmanagement’sproposalsonflexitimeandtheseconditemistheworkarrangementforthecomingholiday.7)Sincewedonotseemtobeabletoresolvethisdifferencenow,__________8)__________discussthedetailsconcerningthenewproductdevelopmentatournextmeetingnextWednesday.Ifthere’snothingelsetodiscusstoday,weshallcallitaday.Unit4BusinessPresentationsIIListeningTask1.career/expects/oralpresentations/students/realize/inbusiness/smallerones/superiors/colleagues/variouskindsofmeetingscosts/immense/earningbigsalaries/incompletelyandinefficiently/lost/communicated/fail/implemented/Technology/physicalcharacteristics/interactivecomputerortelevision/communicators/verbalandnonverbal/possible/acriticalcommunicationcompetency2.1)Howtoovercomepresentationnerves.2)Becausethemoreyouareawareofthemthemorethatyoucanactuallystarttoovercomethem.3)Preparingyourselfforyourpresentation4)Breathing5)Toimaginethatthepresentationhasjusttakenplace–andthatitwassuccessful.6)Becauseyoucanpracticeandassessyourtimekeeping,bodylanguage(suchaseyecontactandhandgestures),voiceprojection,paceofspeechandlogicalorderofcontentbyrehearsingyourpresentation.3.1)SanFrancisco,USA2)mechanicaltestingandsimulationequipment3)theUS,France,Germany,andAustralia4)2880worldwide4.CEO-1GeneralManager-2HumanResourcesDirector-3GeneralManager’sSecretary-4SalesManager-5FinanceManager-6TechnicalandQualityManager-7MarketingManager-8CustomerService-9NoiseandVibrationDivision-10PurchasingandPlanning-11R&D-12Quality-13Shipping-14Assembly-15MechanicalEngineering-16Electronics-17SoftwareEngineering-18IVReadingTask1)Understandingthemakeupofyouraudiencecanhelpyougiveapresentationinanappropriatewayasdifferentaudiencemayhavedifferentexpectationsorrequirements.2)Apresentationscriptcanhelpyoutodeliveryourpresentationinawell-structuredandprofessionallydevelopedway.3)Itgenerallyconsistsoffourbasicparts,anopening,body,summaryandclosing.4)Visualaidshelpaudiencesengagewiththematerialyoucoverandoffercriticalreinforcementforbothyourmainpointsandyoursupportingevidence.Theycanalsoactasamemoryspurtohelpyoustayontrackwhenyou’restandinginfrontofyouraudience.Usedwell,visualaidscanenhanceunderstandingofthetopic,addvariety,supportyourclaims,reinforceyourideasandgiveyourpresentationlastingimpact.5)Onthepresentation,youneedtoarriveandsetupearlyandmakesureeverythingyouneedforthepresentationisready.6)(Open)VIIIFollow-upPractice2.1-g2-c3-i4-a5-f6-i7-c8-a9-d10-e11-f12-h13-j14-e15-b16-g4.1)__________andthenI’lltalkaboutourmarketshareofourproductinsomemajorcountries.FinallyI’lltalkaboutourmaincustomersandfutureplans.2)__________soIintendtobrieflyrunthroughthefourP’sforthenewvideophonemodel−theproduct,theplace,thepriceandthepromotion.3)__________Ihavenodoubtthisproductwillnotonlyopenupanewsectorofthemarketbutensurelong-termgrowthandprosperityofourcompany.4)__________thisnewproductrepresentsasignificantmarketopportunityforthecompanywithitsabilitytoopenupanewsectoroftheresidentialmarket.5)__________andhasnowbecomeadiversifiedcompanydealingmainlyininternationaltrade,internationaltransportation,laborexport,realestateandsoon.6)__________WehaveimprovedourR&Ddepartmentandenlargedourproductlinestoincludewashersanddryers,refrigerators,andmicrowaveovens.Ourelectricappliancesaregearedtowardhouseholdswithhighefficiencybutminimalspace.7)__________I’llelaborateonhowwedesignedourproduct.AndthenI’llbringoutourdemonstrationmodelsoyoucanhavealook.Finally,I’lltalkaboutthemarketingstrategyforthisproduct.8)__________hasexcellentquality,reasonableprice,uniquedesignandapredicablelargecirculation.Unit5BusinessTravelIIListeningTask1.TipsforTravellingAbroad2)Registersothedepartmentconcernedcanbetterassistyouinanemergency.3)Familiarizeyourselfwiththelocallawsandcustomsofthecountriestowhichyouaretraveling.4)Make2photocopiesofyourpassportidentificationpage.5)Leaveacopyofyouritinerarywithyourfamilyorfriendsathome6)Notifybyphoneorregisterinpersonwithyourembassyorconsulateuponyourarrival.7)Don’tleaveluggageunattendedinpublicareas.Don’tacceptpackagesfromstrangers.8)Don’tbeatarget!9)Dealonlywithauthorizedagentswhenyouexchangemoneyorpurchaseartorantiques.10)Ifyougetintotrouble,contacttheembassiesandconsulatesabroad.2.toadistantlocation/anevent/mindfulof/packing/drivingyourself/thecostofthetravel/aneconomyorcoachplaneticket/theleastexpensive/coachgroup/aseatorplace/legroomandamenities/laptopcomputer/thebusinessclassorcoach/theeconomycoach/thefirstclass/ahoteloranairline/thevenue/conference/ahotelandairportbookaflight/destination/acoupleofhours/giveyourselftimetorest/rethinkallthethings3.Destination:theStatesTitle:Mrs.FirstName:SarahPassportNumber:G0456780DateofDeparture:FlexibleSeatType:AisleArea:NonsmokerTicketType:BusinessclassVisa:Validity:threemonthsMeansofPayment:CashSpecialRequirement:ordervegetarianmealsfortheflightIVReadingTask1)Businesstravelwillcertainlybecurtailedandbusinessmen/womenwillprefertostayattheirworkplaceormaybehome,insteadofembarkingonagruelingtravelschedule.2)Businesstravelisrequiredatcertaintimeswhenthemodeofinteractionismorediscussionthanmereinformationexchangeandpresentationbecausehumantouchisirreplaceable.3)Businesstravelingenablesface-to-face,first-handcommunicationandinteraction,whichensuresbetterbusinessandthusmeansmorebusinesstraveltofirmlybindbusinessrelationships;videoconferencesaremoreconvenientandeasy,buttheylackthehumantouch,thusbeingcold,impersonalandineffectiveincontrast.4)BecausetheMICE(meetings,incentives,conventionsandexhibitions)marketarealsogrowinggloballyandcompanieslookattravelasapowerfulincentivetoolforemployees.5)(Open)VIIIFollow-upPractice4.1)B:I’dliketobookanopenreturnticketfromHangzhoutoMelbourneforthisSaturday.B:TheFlight208istooearlyforme.I’mafraidIcan’tmakeit.HowaboutFlight210,leavingat14:30?B:I’dlikeanopenreturnbusinessclassticket.2)__________Iwastoldthatalltheroomsinyourhotelhadbeenbookeduplastweek.Iwonderwhetheranyreservationshavebeencancellednow.Ifavailable,I’dliketobookasingleroom.3)__________I’dpreferaqueensizebed,ifthat’spossible.Bytheway,doesmyroomhaveacomputersocketandInternetconnection?4)__________Mysecretarymadeareservationtendaysagoinmyname.Shesentafaxtoyourhoteltoreserveasuitoftworoomsforthreenights.5)__________aconferenceroomthatcanaccommodate80to90people,withsoundequipment,overhandboardsorscreenanditshouldbealsoequippedwithatelevisionsetandavideorecorder.6)__________I’dliketochangesomeUSdollarsintolocalcurrency.What’stheexchangeratetoday?Unit6BuildingBusinessRelationshipsIIListeningTernationaltrade/seekclients/sellers/modities/petroleum&raremetals/market/exercisecontrol/exchange/awarding/restricting/exportmerchant/importmerchant/exportcompany/exportsales/available/counterpartsabroad/approached/channels/chambersofcommerce/tradefairs/theInternet2.2)Mindyournetetiquette.nottoconveythe“wrong”messages,usenon-verbalcues,beclear3)Ask,don’tdemand.inaniceandpolitemanner,asknicely4)Getintouchregularly.getintoucheveryweekorso,spendmoretimedevelopingthoseaccounts5)Bepersonal.bearealandgenuineperson,noneedtotalkbusinessallthetime3.1)HesentMs.Chenaletterseekingforbusinesscooperation2)Hispurposewastoexplorethepossibilityofestablishingbusinessrelations.3)HelearnedaboutMs.Chen’scompanyfromhisCommercialCounselor’sOfficeinChina.4)Electronicproducts.5)Hesaidthattheirpricescompareveryfavorablywiththepricesofthesamekindofproductsontheinternationalmarket.6)It’sstilltooearlytosaythat.Shewillfirstgotoseetheirexhibits,thenstudytheircatalogueanddecidewhatitemssheisinterestedin.Thentheywillhavefurtherdiscussionstomorrow.IVReadingTask1)Thoughtfulconsiderationoftheinterestsandfeelingsofothersandminimisingmisunderstandings.2)Becausemannerswillpointtoyourinnercharacter.Appropriatebusinessetiquettepromotespositivetraits.Examplesareopen.3)Areputationfordeliveringwhatyousaywilldelivergoesalongwayinthebusinessworld.Areputationforintegrityisslowlygainedbutquicklylost.4)Becausetheylayfoundationsforastrongbusinessrelationship.5)Dressingappropriately,standingandsittingintherightplaceattherighttime,goodpostureandlookingphysicallypresentable.6)(Open)VIIIFollow-upPractice2.1)B.Introducethemoreimportantpersonfirst.Youshouldaddressyourclientandsay“Mr.Smith,I’dlikeyoutomeetourVicePresident,Ms.White.”(Alternativeanswer—introducetheclientasthemoreimportantperson!)2)B.Genderisnotimportant.Thepersonwhobenefitsfromthelunchpaysthebill.Normallythispersondidtheinviting.Ifyouaretheguest,donotoffertopaythebillortip.Athankyounotewithintwodaysisalwaysappropriate.3)C.Thehostpicksuphisorhernapkin.Yourhostplacingthenapkinonhisorherlapsignalsthattheguestsmaybegineating.Youwouldthenplaceyournapkininyourlapandbeginthemeal.4)A.ItisinappropriatetousethelefthandfordininginIndia,andinmanyNorthAfricanandMiddleEasterncountries.5)B.Usethespoonprovided.It’snotacupofcoffee,forheaven’ssake.Anddon’tslurp,either.6)D.Saynothingandallowthechampagnetobepoured.It’smorepolitenottocallattentiontothefactthatyoucan’tdrinkchampagne.7)D.Leaveitonyourchair.Definitelydon’tputitonthetable—whatifyouhavecrumbsonit?8)B.Yournapkinshouldbeplacedonyourchairifyoutemporarilyleavethetable.Don’tforgettopushyourchairin.9)B.Nothingshouldbeplacedonthetablethatisnotdirectlyrelatedtothemealitself.Ifatabusinessmeal,thebusinessathandshouldbethemostimportantconversation,notanin-comingcall.Ifdiningone-on-one,theperson“inperson”shouldreceiveyourfullattention.Phoneringersshouldbeturnedoffandphonesplacedoutofsight.Ifexpectinganurgentcall,letyourpartyknowinadvancethatyouareexpectinganimportantcallandmayneedtobeexcused.Takethecallinprivate,awayfromthetableandkeepitasbriefaspossible.Evenwhendiningsolo,cellphoneusageinrestaurantsshouldbekepttoaminimumoutofconsiderationtootherdiners.10)AorB.It’simpolitetoarriveearly.11)B.Makeeyecontactwithalloftheindividualsyou’retalkingwith.12)B.Indicatingwhereyourguestshouldsitwillmakeherfeelmorecomfortable.13)B.Canadianbusinesspeopleoftenbeginrelationshipsinareservedmanner.Oncepeoplegettoknowoneanother,theybecomefriendlyandinformal.However,itisnotappropriatetobehavelikethatinbusinesssituations.14)3to4feet.Considerpersonalspacewhenapproachingaclient.NorthAmericansarecomfortablespeakingwithbusinessacquaintancesatadistanceofabout3to4feet.15)C.Leaveitonthefloorandasktheservertobringyouanotherone.Neverretrieveanydiningutensiloryournapkinifitisdroppedonthefloor.Ifautensilmaytripaserverorotherguests,youmaygentlytapitoutofthewaywithyourfoot.16)B.Callafter15minutesandleaveafter30minutes.Itisacceptabletocallandiftheclientisunreachable,itisacceptabletoleavetherestaurantafterwaitingforaminimumof30minutes.Callyourclientandexplainthatyouhadtoleaveandthatyouwouldliketoreschedule.17)B.Byansweringthephone,youhavejustshownthattheunknowncallerismoreimportantthanthecurrentconversation.Ifyouareexpectingatrulyimportantcall,tellthattothepersonyouarespeakingwithaheadoftime.18)C.Businesssituationsaregender-neutralinwesterncountries,thereforemenandwomenaretreatedequally.Therolesof“ladies”and“gentlemen”arereservedforsocialoccasions.However,ifamanpullsoutthechairforawoman,sheshouldsimplyreplywith“thankyou”andconsideritanactofkindness.19)B.WhitewrappingpaperinJapanrepresentsdeath.20)D.Thereisnosuchthingas“private”email.Despitethefactthatmostpeopledonotseemtodistinguishbetweenpersonalandprivateconversationsontheircellphones,clientbusinessshouldneverbediscussedif“anyone”isaroundandcertainlynotonelevatorsorinmetros/tubes/subways.16orCongratulations!You’resavvyandpolite,andknowhowtomakeothersabove:feelcomfortableandimportant.12-15:You’redoingwell,butyoumaymissadetailhereandthere.Takealittletimetobrushup.11orYoumayfindyourselfdoingorsayingthewrongthingtoooften.below:Observethebehaviorofothersandlearnfromit.4.1)__________handlingtextilesformorethan20years.Ourproductshaveenjoyedahighreputationintheworldfortheirgoodqualityandreasonableprice.2)__________thatwespecializeintheexportofChinesetextilesandshallbegladtoenterintobusinessrelationswithyouonthebasisofequalityandmutualbenefit.3)__________yourwell-illustratedcataloguesandIamveryinterestedinyourcannedfruit.NowIhavecometodiscusswithyouthepossibilityofimportingthegoods.4)__________thatourfoodstuffsareguaranteedtoconformtotheWHOstandards.5)__________thatyourcompanyisoneofleadingimportersofChinesesilkproductsinEurope,whichcomewithinthescopeofourbusinessactivities.6)B:__________Ifoundsomeoftheexhibitstobefineinqualityandbeautifulindesign.Theexhibitionhassuccessfullydisplayedtomewhatyourcorporationhandles.I’vegoneoverthecatalogueandthepamphletsenclosedinyourlastletter.I’vegotsomeideaofyourexports.I’minterestedinyoursilkblouses.A:__________Oursilkisknownforitsgoodquality.Itisoneofourtraditionalexports.Silkblousesarebrightlycoloredandbeautifullydesigned.They’vemetwithgreatfavoroverseasandarealwaysingreatdemand.Unit7EnquiriesandOffersIIListeningTask1.EnquiriesandOffersBusinessnegotiations:Usuallystartwithanenquirybyanoverseasbuyertoaseller,inquiringforsalesinformation.Itisworthyofnote:Whoevermakesanenquiryisnotliableforthebuyingortheselling.Thecommercialpractice:Thereceiverofanenquirywillrespondwithoutdelayintheusualformofaquotation,anofferorabid.Twokindsofoffer:Afirmofferorofferwithengagementandanon-firmofferorofferwithoutengagement.Afirmoffer:(1)Itmustbesenttooneormorespecificpersons;(2)Theconditionsgivenmustbecomplete,clearandfinal.(3)Onceunconditionallyacceptedwithinitsvalidity,theofferisbindingonbothparties;(4)Ittakeseffectonlyaftertheofferreachestheofferee.2.Commodity:ArticleNo.:Destination:Unitprice:Quantity:CottonPrintShirtsArt.No.22LondonUSD30perpieceCIFLondon20,000pieces3%Commission:Deliverytime:SeptemberTermsofpayment:L/CValidityofoffer:threedays3.1)Textiles2)Undertherequestofoneofhisclients.3)TheircarpetswerehandmadeofpureChinesewool.Theywereresilientandhadfineworkmanship.TheyhadareadymarketinmanyEuropeancountries.4)Ifthecarpetswereofthespecificationsandcolourshewantedhewouldplaceanorder.5)S

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