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UnitSixWake-upCallServiceUnitSixWake-upCallService1ExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassTask1Talking2ExerciseinClassPassageOnePassageTwoExerciseinClassPassageOnePa3PutinUse
Mr.Smith（B）askstheroomattendant（A）howtohavethemorningwake-upcallservice．B：Willyoudomea(1)
,Miss？A：Certainly，sir．B：ThisismyfirstvisittoChina.Iwonderifyourhotelhasthe(2)
service．A：Yes，sir．Anyonewhostaysinourhotelcanaskfortheservice.Wouldyoulikeamorningcall？B：Yes,Imust(3)
earliertomorrow．IwanttogototheBundtoenjoythemorningscenerythere．Youknowthisismy(4)
visittoShanghai．Peoplesaythereisamarvelousviewofapoeticyetbustlinglifeatthe(5)
justatdawn．A：That'strue．At(6)
doyouwantmetocallyouup，sir？1.Completethefollowingdialoguebyputtinginthemissingwords.
favormorningcall.
getup
Bundwhattime
first
PutinUseMr.Smith（B）asks4B:At6sharptomorrowmorning，please．A:Whatkindofcallwouldyoulike，byphoneorby(7)
atthedoor？B:Byphone．Idon'twanttodisturbmy(8)
．A:Yes，sir．I'lltellthe(9)
tocallyouupat6tomorrowmorning．(10)
Icandoforyou？B：No.Thanks．Goodnight．A：Goodnight，sir．Sleepwellandhaveapleasantdream．
knockingneighbors
operator
anythingelse
B:At6sharptomorrowmorning5PutinUseGuest:(1)
?（是叫醒台吗？）Operator:Yes,canIhelpyou?Guest:I’mleavingBeijingforNewYorktomorrowmorning.(2)
?
（能请你叫醒我吗？）Operator:Certainly,madam.What’syourroomnumber?Guest:2112Operator:（3）
?
（什么时候叫醒您？）2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.
Isthatthewake-upserviceWouldyoubekindenoughtowakemeupAtwhattimeshallwecallyouPutinUseGuest:(1)6Guest:At6:00Operator:Allright.Guest:Don’tforget,please.Operator:Pleasesetyourheartatease.Wewon’tforget.（4）
.(祝您睡个好觉)Guest:Thanks.Goodnight..HaveagoodsleepGuest:At6:00Haveagoodslee7ReadandThink1.Accordingtothepassage,whydidmanybusinesstravelersmissameetingoraflight?
Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Becauseawake-upcalldidnotcomeoraclockwasmalfunctioned.
ReadandThinkⅠ.Answerthefo8ReadandThink2.Whatdoestheauthorthinkoftheoverallqualityofwake-upserviceinhotels?3.Whathavehotelsdonetoimprovewake-upservice?
Theauthorthinksthattheoverallqualityofwake-upserviceinhotelshasnotbeensatisfactory.Manyhotelsbegantomakechangesinwake-upservice,e.g.:Hilton,MarriottInternational,WHotelsandWyndhamWorldwideareintroducingalarmclocks.CrownePlazaHotels,guaranteesonenightwillbefreeifthecallfailstocomewithinfiveminutesoftherequestedtime.ReadandThink2.Whatdoesthe94.WhichonedoesMr.Laermerlikebetter,personalwake-upcallorautomatedone,andwhy?5.What’stheimplicationofthetitleofthepassage——Guests,RunningLate,WakeUpHotels?Helikespersonalwake-upcallbetterbecausehethinksthatpersonalwake-upcallisfullofhumantouch,andthatautomatedoneisnot.Thequalityofwake-upserviceinhotelshasnotbeenimproved,andguestsarenotsatisfiedwithhotels.Nowguestsdemandthathotelsmakeeffortstoimprovetheirmake-upservice.
4.WhichonedoesMr.Laermer10ReadandThinkII.Completeeachofthefollowingstatementsaccordingtothepassage.Accordingtothepassage,hotelshavenotimproved
servicealthoughtheyhaveupgradedtheirbedsandenhancedtheirtechnology.2.Onereasonwhyguestsareunwillingtousehotelalarmclocksisthattheyareoften
tooperate.3.Manygueststhinkthatitismuch
tofiletaxesorprogramaVCRthantosetahotelalarmclock.wake-uptrickyeasierReadandThinkII.Completeeac11ReadandThinkNowCrownePlazaHotelspromisethatguestswillnotbe
ifthecallfailstocomewithinfiveminutesoftherequestedtime.5.Mr.Laermer
personalwake-upcalltoautomatedwake-upcall.chargedprefers
ReadandThinkNowCrownePlaza12ReadandJudgeI.Arethefollowingstatementstrueorfalseaccordingtothepassage?WriteT/Faccordingly.1.Both“personal”wake-upcalland“automatic”wake-upcallareusedinhotels.2.Theoperatoronlyneedstowritedownthenameandtheroomnumberoftheguestwhoaskstobewokenup..3.Theoperatormustnotforgettosetthewake-upcalltimeonthemachine.TFTReadandJudgeI.Arethefollo13ReadandJudge
4.Aftertheoperatorcallstheguestwhoaskstobewokenup,he/sheshouldmakeamarkonthewake-upcallrecordsheet.
5.Thequalityofwake-upcallserviceinahotelisofgreatimportancetothehotel.TTReadandJudge4.Afterthe14ReadandTranslateII.ReadandtranslatethefollowingsentencesintoEnglish.1.我不知道你们饭店是否有叫早服务。morningcallserviceIwonderifyourhotelhasthemorningcallservice.ReadandTranslateII.Readand15ReadandTranslate2.您想让我们明天早上什么时候叫醒您？Atwhattimewouldyoulikeustocallyoutomorrowmorning?ReadandTranslate2.您想让我们明天早上什16ReadandTranslate3.我们有电脑叫醒服务。Wehaveacomputerwake-upservice.ReadandTranslate3.我们有电脑叫醒服务。17ReadandTranslate4.请问你的姓名和房间号。
What’syournameandyourroomnumber,please?ReadandTranslate4.请问你的姓名和房间号18ReadandTranslate5.明天早上想请你叫我起床。I’dliketobewokenuptomorrowmorning.ReadandTranslate5.明天早上想请你叫我19ThankYou!ThankYou!20UnitSixWake-upCallServiceUnitSixWake-upCallService21ExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassTask1Talking22ExerciseinClassPassageOnePassageTwoExerciseinClassPassageOnePa23PutinUse
Mr.Smith（B）askstheroomattendant（A）howtohavethemorningwake-upcallservice．B：Willyoudomea(1)
,Miss？A：Certainly，sir．B：ThisismyfirstvisittoChina.Iwonderifyourhotelhasthe(2)
service．A：Yes，sir．Anyonewhostaysinourhotelcanaskfortheservice.Wouldyoulikeamorningcall？B：Yes,Imust(3)
earliertomorrow．IwanttogototheBundtoenjoythemorningscenerythere．Youknowthisismy(4)
visittoShanghai．Peoplesaythereisamarvelousviewofapoeticyetbustlinglifeatthe(5)
justatdawn．A：That'strue．At(6)
doyouwantmetocallyouup，sir？1.Completethefollowingdialoguebyputtinginthemissingwords.
favormorningcall.
getup
Bundwhattime
first
PutinUseMr.Smith（B）asks24B:At6sharptomorrowmorning，please．A:Whatkindofcallwouldyoulike，byphoneorby(7)
atthedoor？B:Byphone．Idon'twanttodisturbmy(8)
．A:Yes，sir．I'lltellthe(9)
tocallyouupat6tomorrowmorning．(10)
Icandoforyou？B：No.Thanks．Goodnight．A：Goodnight，sir．Sleepwellandhaveapleasantdream．
knockingneighbors
operator
anythingelse
B:At6sharptomorrowmorning25PutinUseGuest:(1)
?（是叫醒台吗？）Operator:Yes,canIhelpyou?Guest:I’mleavingBeijingforNewYorktomorrowmorning.(2)
?
（能请你叫醒我吗？）Operator:Certainly,madam.What’syourroomnumber?Guest:2112Operator:（3）
?
（什么时候叫醒您？）2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.
Isthatthewake-upserviceWouldyoubekindenoughtowakemeupAtwhattimeshallwecallyouPutinUseGuest:(1)26Guest:At6:00Operator:Allright.Guest:Don’tforget,please.Operator:Pleasesetyourheartatease.Wewon’tforget.（4）
.(祝您睡个好觉)Guest:Thanks.Goodnight..HaveagoodsleepGuest:At6:00Haveagoodslee27ReadandThink1.Accordingtothepassage,whydidmanybusinesstravelersmissameetingoraflight?
Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Becauseawake-upcalldidnotcomeoraclockwasmalfunctioned.
ReadandThinkⅠ.Answerthefo28ReadandThink2.Whatdoestheauthorthinkoftheoverallqualityofwake-upserviceinhotels?3.Whathavehotelsdonetoimprovewake-upservice?
Theauthorthinksthattheoverallqualityofwake-upserviceinhotelshasnotbeensatisfactory.Manyhotelsbegantomakechangesinwake-upservice,e.g.:Hilton,MarriottInternational,WHotelsandWyndhamWorldwideareintroducingalarmclocks.CrownePlazaHotels,guaranteesonenightwillbefreeifthecallfailstocomewithinfiveminutesoftherequestedtime.ReadandThink2.Whatdoesthe294.WhichonedoesMr.Laermerlikebetter,personalwake-upcallorautomatedone,andwhy?5.What’stheimplicationofthetitleofthepassage——Guests,RunningLate,WakeUpHotels?Helikespersonalwake-upcallbetterbecausehethinksthatpersonalwake-upcallisfullofhumantouch,andthatautomatedoneisnot.Thequalityofwake-upserviceinhotelshasnotbeenimproved,andguestsarenotsatisfiedwithhotels.Nowguestsdemandthathotelsmakeeffortstoimprovetheirmake-upservice.
4.WhichonedoesMr.Laermer30ReadandThinkII.Completeeachofthefollowingstatementsaccordingtothepassage.Accordingtothepassage,hotelshavenotimproved
servicealthoughtheyhaveupgradedtheirbedsandenhancedtheirtechnology.2.Onereasonwhyguestsareunwillingtousehotelalarmclocksisthattheyareoften
tooperate.3.Manygueststhinkthatitismuch
tofiletaxesorprogramaVCRthantosetahotelalarmclock.wake-uptrickyeasierReadandThinkII.Completeeac31ReadandThinkNowCrownePlazaHotelspromisethatguestswillnotbe
ifthecallfailstocomewithinfiveminutesoftherequestedtime.5.Mr.Laermer
personalwake-upcalltoautomatedwake-upcall.chargedprefers
ReadandThinkNowCrownePlaza32ReadandJudgeI.Arethefollowingstatementstrueorfalseaccordingtothepassage?WriteT/Faccordingly.1.Both“personal”wake-upcalland“a
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