价值观和企业文化-Corporate-Values课件

1、Corporate Values企业价值观David Eckman Ph.D.大卫艾克曼博士Corporate Values企业价值观David EcCorporate Challenges企业面对的挑战The present culture 当代文化的影响The shift to new work cultures 更新职场文化The dangerous denizens of work cultures 辨认职场中的危险人物The ineffective communication within the culture 既有的不良沟通模式The danger of a lack of em

2、pathy 缺乏同理心的危险Corporate Challenges企业面对的挑战ThBusiness Cultures 不同的企业文化The Eiffel Tower structure 杰出的结构The Family personal 家长式The Guided Missile goal 以目的为导向The Incubator creativity 启发创意Business Cultures 不同的企业文化The EFive Tribal Stages五种企业文化发展阶段Life is Terrible! 2% 这企业很糟糕！My Life is Terrible! 25% 在此工作是我倒

3、霉！Im great, youre not! 49% 我很好，企业不好！We are great! 22% 我的工作和环境很好！Life is great! 2% 在这里工作很有意义又美好！Five Tribal Stages五种企业文化发展阶段LThe Dark Triad 黑三类The Machiavellian 权谋家The Narcissist 唯我独尊者The Psychopath 虚谎人The Dark Triad 黑三类The MachiaveThe Machivellian 权谋家Highly Intelligent 高智能Insightful in Emotions and

4、Motivations 鉴察情感、了解动机Coldly Calculating and Shrewd 冷静的老谋深算The Machivellian 权谋家Highly IntThe Narcissist 唯我独尊者Abused Inner Life 遭到损害的内在生命Organization exists to make him look good 机构的存在是为了他的面子People exist to make him feel good about himself 他人的存在必须是为让他感觉得意Deeply Unsympathetic 极其缺乏同理心The Narcissist 唯我独尊

5、者Abused InnThe Psychopath 虚谎人Deeply Disturbed 内心深度不安的人Enjoys cheating and lying 喜欢欺诈和说谎Often excellent liar 非常擅长编造故事Checking facts critical 你必须去核对事实The Psychopath 虚谎人Deeply DistuIneffective Communication Habits 不良沟通的模式Blaming 谴责Placating 讨好Rationalizing 冷淡Distracting 打岔Ineffective Communication Habi

6、CONTROL控制 Placater老好人Blamer批评家Distracter打岔者Rationalizer冷淡者CONTROLPlacaterBlamerDistracteThe Blamer 批评家Has Deep Hurt 深受伤害Unresolved Anger 未化解的怒气Indifference 不顾他人情感The Blamer 批评家The Solution 解决方法 He needs to put off anger他必须脱下他的怒气The Solution 解决方法 He needs to The Rationalizer冷淡者Retreats from people 从人

7、群中退缩Does not trust 不轻易相信Relationally aloof 清高The Rationalizer冷淡者The Placater 老好人Controlled by fearful anxiety被焦虑担心掌控Says what others want to hear讲别人喜欢听的话A NXI ETY焦虑The Placater 老好人A 焦虑Needs to say what he really feels 需要把心里的感受说出来 Do not fear men 不要怕别人说长道短 The Solution 解决方法Needs to say what he really

8、 feThe Distracter 打岔者Deep shame or discomfort深感自卑或不自在Various distracting techniques 用各种方法分散别人对自己内心状况的注意力The Distracter 打岔者Needs Emotional Enrichment 情感需要被滋润 Needs to be Reparented 需要重新受培育 The Solution 解决方法Needs Emotional Enrichment 情感需CONTROL控制 Placater老好人Blamer批评家Distracter打岔者Rationalizer冷淡者CONTROL

9、PlacaterBlamerDistracteThoughtEmotionSRelationships 人际关系Non-Relational 不打交道CONTROL Placater老好人Blamer批评家Distracter打岔者Rationalizer冷淡者思考情感TERelationships 人际关系Non-RelatBlamer批评家Placater老好人Rationalizer冷淡者Distracter打岔者DRIVERS 驱动力Anger愤怒Anxiety焦虑担心Absent心不在焉Shame自卑BlamerDRIVERS 驱动力AngerHealthy Communicatio

10、n is健康的沟通是什么Descriptive not Reactive 描述负面情感而不是被动反应Empathetic 同情体谅他人For the Other Persons Benefit 为了对方的好处而讲Healthy Communication is健康的沟通是EmpathyThe Physiological Symptoms of Empathy感同身受的生理现象EmpathyThe Physiological SymptEmpathyMirror Neurons神经元反射试验EmpathyMirror Neurons神经元反射试验中的大脑图神经元反射试验中的大脑图知道心思的脑细胞

11、知道心思的脑细胞Mirror Neurons 神经元反射试验Mimicking Actions 模仿动作Reading Intentions 了解意图Reading Implications 了解含义Reading Emotions 了解情感“Our nervous systems. . . are constructed to be captured by the nervous systems of others, so that we can experience others as if we are within their skin.” “我们的神经系统的构成是能够体会他人的神经系

12、统的知觉，好像我们自己亲身经历一样”。Dr. Daniel Stern University of Geneva 日内瓦大学 Stern博士Mirror Neurons 神经元反射试验Mimickin=Secure有安全感Avoidant 躲避别人Anxious 担心=Secure有安全感Avoidant 躲避别人AnxiCorporate Skills 职场技巧Know the present culture 认识当代文化Anticipate the shift to new work cultures 期盼职场风气向较好的方面转变Recognize the dangerous persons of work cultures 辨认职场环境中的危险人物Avoid the ineffective communication within the culture 避免职场中的无效沟通Use the power of empathy skillfully and ethically 有道德、有技巧地使用同理心的力量Corporate Skills 职场技巧Know the 同学对五种能力的重要