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1、 礼仪是在人际交往中,以一定、约定俗成程序方式来表现律己敬人过程,包括穿着、交往、沟通、情商等内容。从个人涵养角度来看,礼仪能够说是一个人内在涵养和素质外在表现。从交际角度来看,礼仪能够说是人际交往中适用一个艺术、一个交际方式或交际方法,是人际交往中约定俗成示人以尊重、友好习惯做法.。从传输角度来看,礼仪能够说是在人际交往中进行相互沟通技巧。 Etiquette in interpersonal exchanges, in a certain, common procedures how to serve other people process, involves wearing, comm

2、unication, communication, emotional content. From the perspective of personal accomplishment, etiquette can be said to be a person inner cultivation and quality of the external manifestations. From the point of view of communication, etiquette can be said to be applicable in interpersonal communicat

3、ion is an art, a kind of communication or communication methods, interpersonal relations is the common people to show respect, friendly practices. From the point of view of communication, etiquette can be said to be in interpersonal relationships of mutual communication skills.第1页中西方餐桌礼仪The western

4、table manners第2页餐桌礼仪归结为以下几点:1 Table manners2 Dining etiquette3 The absence of etiquette1 入座礼仪2 进餐时礼仪3 离席时礼仪第3页 先请客人入座上席,再请长者入座客人旁依次入座; 入座时要从椅子左边进入,入座后不要动筷子,更不要弄 出什么响声来,也不要起身走动;假如有什么事要向主人打招呼 。入座礼仪 Table mannersTo please the guests seated on the seats, then please elderly guests are seated beside the

5、table;When seated to the left to enter from the chair at the table, do not move chopsticks, not to get what the noise, also dont get up and move; if there is anything to greet to the master.第4页 入座后姿式端正,脚踏在本人座位下,不可任意伸直,手肘不得靠桌缘, 或将手放在邻座椅背上。 Seated posture correct, a foot in my seat, not arbitrary exte

6、nsion, elbow should not rely on the edge of the table, or hand on the adjacent seat backs.。 第5页Seating position入座位置 中方 客齐后导客入席,以左为上,视为首席,相对首座为二座,首座之下为三座,二座之下为四座。西方普通说来,面对门离门最远那个座位是女主人,与之相正确是男主人座位。女主人右手边座位是第一主宾席,普通是位先生;男主人右边座位是第二主宾席、普通是主宾夫人。女主人左边座位是第三主宾席,男主人左边座位是第四主宾席。 In ChinaCustomer homogeneous gu

7、ide guest to, to the left, as the chief, relative s first two, first under three, two under four.In WesternGenerally speaking, the face of the door of the farthest from the door of the seat was the mistress, the opposite of the host seat. Mistress of the right side is the first head table, generally

8、 is gentleman; master the right seat is the second head table, generally is madame. The hostess in the left seat is the third head table, male master in the left seat is the fourth head table.第6页中方餐具 China tableware cups, plates, bowls, main dishes, spoons, chopsticks, and so on several.中方餐具主要有杯子、盘子

9、、碗、碟子、筷子、匙羹等几个。第7页西方餐具 西方餐具主要包含刀、叉、匙、盘、杯等。刀又分为食用刀、鱼刀、肉刀、奶油刀、水果刀;叉又分为食用叉、鱼叉、龙虾叉;公用刀叉规格普通大于使用刀叉。匙又分汤匙、茶匙等;杯种类更多,茶杯、咖啡杯为 瓷器,并配小碟;水杯,酒杯多为玻璃制品。 Western tableware mainly comprises a knife, fork, spoon, plate, cup.The knife was divided into edible knife, knife, sword fish meat, butter knife, fruit knife; f

10、ork is divided into edible fork, harpoon, lobster fork; utility knife and fork specification is generally greater than the use of a knife and fork. Tablespoon, teaspoon, spoon divides;Cup type are more, tea cup, coffee cup and saucer; for porcelain, glass, glass for glass products.第8页上菜次序 中方汤、菜主食餐酒水

11、果 In ChinaThe soup, vegetablesThe staple foodThe wineThe fruit第9页西方 菜 水果 餐酒 主食 甜点 、咖啡 West of vegetable of fruit and wine the staple food, the Dessert Cafe第10页Dining etiquette进餐礼仪 中方筵席中暂时停餐,能够把筷子直搁在碟子或者调羹上。假如将筷子横搁在碟子上,那是表示酒醉饭饱不再进膳了。In ChinaBanquet in stop for meals, can take the chopsticks resting o

12、n the plate or a spoon. If the chopsticks transverse shelves on the plate, it is said that no longer eat getting thoroughly.第11页 请客人、长者动筷子。夹菜时每次少一些,离自己远菜就少吃一些。吃饭时不要出声音;喝汤时不要出声响,用汤匙一小口一小口地喝,不宜把碗端到嘴边喝,汤太热时不要一边吹一边喝,等凉了以后再喝。有人吃饭喜欢用咀嚼食物.尤其是使劲咀嚼脆食物,发出很清楚声音来.这种做法是不合礼仪要求,尤其是和众人一起进餐时,就要尽可能预防出现这种现象。 进餐时不要打嗝,也

13、不要出现其它声音。假如出现打喷嚏、肠鸣等不由自主声响时,就要说一声“真不好意思”、“对不起”、“请原凉”之类话,以示歉意。Please the guests, elders move chopsticks. Food every time less, far from the food on their own to eat less. Do not eat out sound; when soup is not sound, using a spoon SIP one drink, should not take the bowl to the mouth to drink, soup is

14、 not blowing while drinking, such as the cold after the drink. Some people like to eat with chewing food. Especially hard crisp chewing food, a very clear voice. This is not etiquette demands, special and everyone is eating together, as far as possible to prevent the occurrence of this phenomenon.Do

15、nt burp when eating, do not appear in other voices. If sneezing, bowel, cant help sound, it is necessary to say I feel shy, sorry, please forgive and the like, to apologize.第12页 假如要给客人或长辈布菜.最好用公筷.也能够把离客人或长辈远菜肴送到他们跟前,按我们中华民族习惯.菜是一个一个往上端.假如同桌有领导,老人,客人话.每当上来一个新菜时就请他们先动筷子.或着轮番请他们先动筷子.以表示对他们重视. 吃到鱼头,鱼刺,骨

16、头等物时,不要往外面吐,也不要往地上仍.要慢慢用手拿到自己碟子里,或放在紧靠自己餐桌边或放在事先准备好纸上 If guests or elders give black. Best to use chopsticks. Can also be the guests or elders far away from the dishes to their front, according to our Chinese habits. Food is a to the upper end. If the table has a leader, old man, guests. When up a n

17、ew dish, please they first Dongkuaizi. Or take them to the first Dongkuaizi. To show their importance. To eat fish, fish, bones and other objects, not wangwaimian vomit, not onto the ground still. To slowly get their hands diezili, or placed close on their own table or on the prepared paper第13页 要适时地抽闲和左右人聊几句幽默话,以调和气氛.不要光着头吃饭,不论他人,也不要狼吞虎咽地大吃一顿,更不要贪杯. 最好不要在餐桌上剔牙.假如要剔牙时,就要用餐巾或手挡住自己嘴巴. To timely about the t

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