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1、YCF正版可修改PPT(中职)美容美发实用英语unit1ppt课件 Unit1 The ReceptionLearning goalsLearning goalsYou will be able to:know the position at My studio.make the appointments for the customers.know how to offer the services for the customers and pay for the bill.Learning goalsWord listreceptionistrsep()nst 接待员 nail art

2、room 美甲室 assistantsst()nt 助理 haircuthekt 剪发 therapisterpst 美体师 permpm 烫(发) beauticianbjut()n 美容师 colourkl 染发 manicuristmnkjrst 美甲师 body treatment tri:tmnt 身体护理 styliststalst 造型师 facial treatment feil 面部护理 hairdresserhedres 美发师 manicure美甲护理 skincaresknke room 美容室 credit cadkredt 信用卡 Word liststeamsti

3、:m treatment焗油 fashionablef()nb()l 时尚的productprdkt 产品 do well in做好conditionerknd()n 护发素 preferprif: 更喜欢的 billbil 帐单 look forward to期盼cash k 现金 promotionprmn 促销 member card memb(r)会员卡 tangletg()l 缠结 signaturesignit 签字 splitsplt 分叉 feedback formfi:dbk 反馈表 advertisement dv:tsmnt 广告 internshipntnp 实习 br

4、ochure bruu 小册子 politeplat 有礼貌的 discount diskaunt打折 appointmentpntm()nt 预约Word listLead-inActivity 1 Self-introduction Hello, we are Mike and Mary.We are from Guang Ming Vocational School. Well have a one- year- internship at My Studio. Miss. Zhang is the manager. She is very kind and strict. Now fo

5、llow us to My Studio, please.Lead inActivity 2 Look at the pictures and match them with the right words . waiterengineercookbarbermanagerLead inActivity 3 Oral practice.A: What do you want to be?B: I want to be a/an_. barberengineer waitermanagercookLead inFocus on learningFocus on learningActivity

6、2 Look at the pictures and write down their jobs. manicuristassistantbeauticianhairdresser1._ 2._ 3._ 4._ 5._receptionistActivity 3 Read the dialogue, answer questions and practice in pairs.(Its the first day for Mike and Mary at My Studio , Manager. Zhang is receiving them Z=Manager Zhang, M1=Mike,

7、 M2=Mary, ) Z: Hello. Mike and Mary. Welcome to My Studio.M1: Hello. Nice to meet you.Z: Since its your first day here, please let me show you around. This way, please. Look, here is our reception where customers can make an appointment or check out.The appointment can be made either in person or on

8、 the phone. A receptionist is very important. She should be polite and nice to all customers.Focus on learningActivity 3 Read the dialogue, answer questions and practice in pairs.M2: I see. What does he do? What is he doing?Z: He is a hairdresser. He is cutting the customers hair. You know, he is ve

9、ry skillful. You will learn a lot from him.M2: Great. Where is the skincare room?Z : Its on the second floor . You can also find nail art rooms on the first floor. You know many young girls like manicure. Its very fashionable now.M1: Thank you for telling us so much .Well try our best and do well in

10、 our jobs. Focus on learningNotes:1.make an appointment预约2.fashionable时尚的3.do well in 做好。Focus on learningQuestions:Answers:How do people make an appointment ?People can make an appointment in person or on the phone.2. Whats the hairdresser doing ? He is cutting the customers hair. Focus on learning

11、A: Why is a receptionist very important?B: She can .A: Why do young girls like manicure?B: _.Focus on learningpositionreceptionist接待员hairdressermanicuristbeautician美发师美容师美甲师Focus on learningpositionmanager经理assistanttherapistcleaner助理清洁员美体师Focus on learningService Rooms前台the reception美发室美容室美甲室经理室美体室

12、 hairdressing room skincare roomnail art roommanager roombeauty therapist room(Miss Wang is making an appointment on the phone. W=Miss Wang, R=receptionist)R: Hello, My Studio. May I help you?W: Hi. Id like to_ on Friday.R: What kind of service would you like to have that day?W: Well, Id like to_. R

13、: Ok. What time ? Activity 5 Listen and complete the dialogue.A. have Jane to do my facial B. would you like to comeC. have no problemD. make an appointmentABDW: How about 3 oclock in the afternooon? R: Please wait a moment , Let me check. Ok, Jane will _on Friday afternoon. Excuse me , May I have y

14、ou name ?W : My name is WangHong.R : Thank you . I ve written down. We are looking forward to your coming.W: See you.Activity 5 Listen and complete the dialogue.A. have Jane to do my facial B. would you like to comeC. have no problemD. make an appointmentCSTEP3STEP2STEP1Activity6 Look at the picture

15、s and write down the steps before dying the hair according to the information in activity 5.Focus on learningMake an appointment on the phone.What kind of service would you like to have? Have Jane do my facial.STEP6STEP5STEP4Activity6 Look at the pictures and write down the steps before dying the ha

16、ir according to the information in activity 5.Focus on learningWhat time do you like to come?Whats your name?We look forward to your coming.Focus on learningPart two Activity 7 Learn these new words. Notes:美容院服务项目1.基础护理2.疗效性护理3.修饰美容类4.美体类5.特殊护理类haircut剪发 perm烫发 colour染发 body treatment身体护理 facial tre

17、atment脸部护理 manicure美甲 stream treatment 焗油 product产品 conditioner护发素Activity 8 Look at the pictures. Talk about the following program by using the sentence structures.Focus on learning A : What are you planning to have today? B: I want to have . Activity 9 Complete the dialogue then act it out. (The r

18、eceptionist is receiving a customer .R=receptionist, C= customer )R : Good morning, ? C : Id like to . R : Do you have a particular stylist in mind?C : Yes, I made an appointment with Mike at 4 Oclock.A. get a haircut todayB. have a cup of teaC. Ill have a tryD. What can I do for youDAActivity 9 Com

19、plete the dialogue then act it out. (The receptionist is receiving a customer .R=receptionist, C= customer )R : Please sit down and . He is coming . Oh, your hair looks very dry, you had better have a steam treatment.C : Can you give me some suggestions?M : Id love to. A new arrival product is on pr

20、omotion now. A set is only 200 yuan. Would you like to try the shampoo and conditioner? They are rich in vitamin E. I think they will keep your hair from tangling and splitting.C: Thats great. _ today. A. get a haircut todayB. have a cup of teaC. Ill have a tryD. What can I do for youBCNotes:1.promo

21、tion促销2.tangle缠结3.split分离Welcome to My Studio.Please sit down and wait a moment.Would you like to have a cup of tea?Activity 10 Write down the receptionist serving procedure in Chinese according to the given information.欢迎光临。您请喝咖啡。请坐请您稍候 。 Do you want to get a haircut today?The hairdresser is coming

22、.You might try our new products today.Activity 10 Write down the receptionist serving procedure in Chinese according to the given information.您是想剪发吗? 您今天可以试一下我们的新产品 。美发师马上就到 。Give it offGive it a tryActivity 1 Tick the words that we are used during paying the bill. bill 帐单 credit card信用卡 cash现金 memb

23、er card会员卡 signature签字 feedback form反馈表 Notes:美容店可采用以下途径获取顾客的反馈:1.顾客主动反馈的信息2.经常查阅顾客档案,深入了解新顾客。3.通过导购员的日常沟通获得反馈。4.战略性活动。Give it a tryActivity 2 Look at the pictures below and write down what they are. feedback form cash credit card member card 1._ 2._ 3. _ 4. _ 132434Activity3 Decide whether the stat

24、ement is true or false.Give it a tryPeople should sign their names after paying the bill. The feedback forms from customers are not important. Its convenient to use the member card at My studio. It isnt necessary to fill in the name in an application form.FTTTActivity 4 Fill in the missing letters a

25、nd check how many words you have remembered .erAssessment : If you can write 810 words, you are excellent . If you can write 4-7 words, you are good. If you can write 13 words, you need to try again.Give it a try1.p m 2.beaut cian 3.styl_st 4.skinc_re 5.tr_ _tment 6.hairdre_ _er 7.serv 8.faci 9.n il

26、 10. signat reiaisseaealauGive it offGive it offPractice1 Match the steps of deep conditioning with the right pictures.1.Do you need to apply for a card?2.How would you like to pay your bill?3.Are you satisfied with the service?4. Thanks for signing your name here.5.We are looking forward to your co

27、ming.bceTNEXTadPractice 2 Try to summarize the key sentences with your partners .Give it offPractice 3 Role play: Practice a dialogue about applying for a member card. Give it off Mike Wang Hello! Can I help you?Id like to apply for a member card.Ok, please have a look at our advertisement brochure(

28、宣传手册). What discount(折扣)can I get if I make a member card at My Studio?Thanks a lot. Your card, please. We re looking forward to your coming. Ok. It worth buying .Id like to take it. Please fill in the form, and sign your name here. Its 20% off from now. Here you are. Thank you very much.More exerci

29、sesMore exercisesExercise 1 Translate these words into Chinese or English .1. cash 2. 会员卡 3. sign 4. 美体师5._ feedback 6. 账单 7. information 8. 助理9. _ polite 10. 折扣member card 现金 签名 反馈 信息 礼貌的 assistant pill therapist discountExercise 2 Write down the serving programs in English.90%30%55%hair头发护理_剪发 _ 烫

30、发 _ 染发_facial美容_ 体护_ 手护 _ 皮护_ hair treatment haircut perm colour facial treatment body treatment hand treatment skincare treatmentExercise 3 Choose the best word or expression for each of these sentences.90%30%55%1. We are your coming. A. look forward to B. looking forward to C. looked forward to D.

31、 looks forward to2. I would like to _an appointment for a facial treatment at 2 pm tomorrow afternoon. A. make B. come C. book D. call3. We _our beautician and skincare room you the day before yesterday. A. have arranged for B. will arrange for C. are arranging for D. arrangedfor4. The cost for the

32、skincare is 200 yuan. Could you please _ in cash? A. pay in B. pay for C. pay off D. pay5. A Skincare at 20%. A. discount B. discount C. are discounted D. is discountBADDDExercise 3 Talk and complete the information of the form.Name Tel. Service Time 2 e 1More exercisesExercise 5 Make sentences with the given words in right order. can, What, for, you, I, do, todayWhat can I do for you? a try, have, Let, now, me Let me have a try. 4 e 3More exercisesPlease fill in the application form. 5the applicatio

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