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1、Procedureroductionanisation3.QualityCommitment/Training/Audits质量承诺/培训/RODUCTIONSubsidiary of the ACCOR Group, ACCOR Reservation (ARS) is reservation service for Acc RS,providingtheroup s. The Ibis Distribution Manager is incharge of saryinformationoodreservationsmanagementofIbis子公司雅高预订服务中心Procedurer

2、oductionanisation3.QualityCommitment/Training/Audits质量承诺/培训/RODUCTIONSubsidiary of the ACCOR Group, ACCOR Reservation (ARS) is reservation service for Acc RS,providingtheroup s. The Ibis Distribution Manager is incharge of saryinformationoodreservationsmanagementofIbis子公司雅高预订服务中心(ARS)酒店的国际预订服务中心。Ibi

3、s ANIZATIONasksofAccorReservation/雅高预订服务中心的主要任“GLOBAL DATABASE FORMS”, which contains all of the forms to use for informationuptodate(rates,descriptions,etc.),senttodistribution信息(费率、说明等)Use distribution networks (Global Distribution Systems) to publicise pri offers and Ibis hoas a means of bolsteri

4、ng sales., l将分销网络(全球分销系统)Recordcustomer ordersandpassthemontoOptimiseoccupancy,bycity,andfindsubstitutionDevelop modern tools for communicating with customers (CD-ROM, seamless, Tars on Line).AccorReservation/雅高预订服务中心办事AddressedWrittenbyYi Yi Checkedby审AnnieAnnie Approvedby批RobertRobert RESERVATIONS

5、ERVICE:ACCORRESERVATIONNo.PA QUALITYMODULE:模块To do so, ACCOR Reservation has hefollowingcountries: Germany, Belgium,Brazil,Canada,Korea,Denmark,Spain,Finland,France,GreatBritain,Indonesia,Japan, Malaysia, Norway, Netherlands, Philippines, Sweden, ,Singapore,Portugal,Australia,NewZealandand、韩国、丹麦、西班牙

6、、芬兰、法国、英国尼西亚、意大利、AccorReservationlinks/Ibis s areresponsiblefor hesystemand ngtheir information upTo do so, ACCOR Reservation has hefollowingcountries: Germany, Belgium,Brazil,Canada,Korea,Denmark,Spain,Finland,France,GreatBritain,Indonesia,Japan, Malaysia, Norway, Netherlands, Philippines, Sweden,

7、,Singapore,Portugal,Australia,NewZealandand、韩国、丹麦、西班牙、芬兰、法国、英国尼西亚、意大利、AccorReservationlinks/Ibis s areresponsiblefor hesystemand ngtheir information uptodatethe Accor Reservation database: features, sales availability and rates. Updates bemadebyTarsOnLineor faxusingtheheAccorReservationIbis 酒店负责在该系并

8、于雅高预订服务中心数据库更新其相关信息:酒店特色、否供预订及价格。可通过 AccorReservationlinks/雅高预As soon as a reservation is registered, a fax is sent to the outlining all of essentialinformation.LikewisewhenareservationismodifiedorMUNICATION质量承诺/InformationprovidedbyIbisManagerstoAccorReservation As soon as opens, the Manager fills

9、out a file with the entire s pertinent and sends it to ACCOR Reservation . This information is essential to Accor employees,enablingthemtomeetcustomersdemandsasyWhen sary, Managers or Reservations Managers can also manage schedules openingorclosingtoreservations,eitheroverall orbysof AddressedWritte

10、nbyYi Yi Checkedby审AnnieAnnie Approvedby批RobertRobert RESERVATIONSERVICE:ACCORRESERVATIONNo.PA QUALITYMODULE:模块Therearetwowaysofupdatingrates,descriptions,schedulemanagement,-TARS, if they are TARS ON LINE. The “Tars on Line Database Mini guide” ver outlines all the procedures to follow.4如果是,则使用TARS

11、-Updateby s or faxes. They must use the forms he “Global isticalTherearetwowaysofupdatingrates,descriptions,schedulemanagement,-TARS, if they are TARS ON LINE. The “Tars on Line Database Mini guide” ver outlines all the procedures to follow.4如果是,则使用TARS-Updateby s or faxes. They must use the forms he “Global isticaldataACCOR Reservation provides IBIS marketing with information on the number reservations transmitted the geographic origin of the reservations and their mode of (e.g. automated). ACCOR Reservation also provides the Ibis Product Director and CustomerRelationsServiceDepartmen

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