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1、contentsTop 50 Third-Party logistics: Todays marketplacenot for the faint of heart 4 HYPERLINK l _TOC_250005 Leading industry analysts maintain that in the current volatile business environment, an increasing number of logistics service providers are being forced to take dramatic action to generate

2、positive impact rapidlyor risk going out of business.LANXESS: Embracing the future one step at a time 14 HYPERLINK l _TOC_250004 How one manufacturer leveraged its long-term managed transportation relationship to gain access to top-of-the-line transportation management systems, carrier options, real

3、-time cost data and end-to-end supply chain visibility.Improving 3PL Management: Digital transformation 18 HYPERLINK l _TOC_250003 The future of the third-party domestic transportation management market is now centered on creating digital experiences, workflow automation, and optimizing customer and

4、 carrier focused service performance. Heres a breakdown of whats happening in what many call the most dynamic segment in logistics.Global Logistics 2020: Mixed feelingspermeate operations 24 HYPERLINK l _TOC_250002 Our European correspondent explores seven key areas that U.S.-based global shippers w

5、ill need to keep a keen eye on as they roll into another year of forecast uncertainty.Freight Forwarding: Will high-tech upstarts makea difference this year? 30A wave of digital disruption surfaced in the freight forwarding sector a few years ago, with startups, suppliers and even shippers using new

6、 technologies to develop a variety of innovative trade solutions. But the arrival of the COVID-19 pandemic poses the ultimate challenge to these new models. HYPERLINK l _TOC_250001 Top 25 Freight Forwarders: HYPERLINK l _TOC_250000 Coping with the great unknowns 34When discussing the current state o

7、f freight forwarding, industry analysts say we might as well table the merger and acquisition talk that dominated 2019. This year, its all about global resiliency as the pandemic continues to disruptand sometimes destroythe most carefully laid plans.welcome3PL SERVICES:Vital partners in our global r

8、ecovery3PL Services: Now more than everLogistics profession- als are now facing an unprecedented set of challenges here at home and around the world.From managing through the pan-demic, to rising rates and shrinking capacity, to ongoing Customs and regulation hurdles, to the complexity brought on by

9、 e-commerce, shippers now need to rethink the way they manage their logistics operations and theyre leaning on their third- party logistics (3PL) providers and freight forwarders more than everto make that happen at home and around the world.In this Special Digital Issue, the editorial staff of Logi

10、stics Management has curated a number of features to help shippers understand the breadth of services todays third party services companies have to offer and share how they can create a long-lasting, mutually-beneficial relationship with todays more multi-faceted third party partners.Michael A. Leva

11、ns, Group Editorial Director Comments? E-mail me at HYPERLINK mailto:mlevans mlevansFollow me on Twitter: MikeLevaEditorial StaffMichael A. LevansGroup Editorial DirectorPatrick BurnsonExecutive EditorSarah PetrieExecutive Managing EditorJeff BermanGroup News EditorJohn KerrContributing Editor, Glob

12、al LogisticsBridget McCreaEditor at Large, TechnologyRoberto MichelContributing Editor, Warehousing & DCJohn D. SchulzContributing Editor, TransportationWendy DelCampoSenior Art DirectorPolly ChevalierArt DirectorKelly JonesProduction DirectorPeerless Media, LLCBrian CeraoloPresident and CEOEditoria

13、l Office50 Speen Street, Suite 302Framingham, MA 01701508-663-1590Landstars approach to technology is what allows our customers access to more than 10,000 leasedowner-operator trucks and 56,000 approved carriers.Landstar has empowered our owner-operators with innovative technological solutions for n

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15、 standards, were making the choice for your logistics provider easier than ever.THE CHOICEIS LANDSTARFOR CAPACITYTRUCKLOAD | LTL | HEAVY HAUL/SPECIALIZED | EXPEDITED | AIR | OCEAN | RAIL INTERMODAL | TRANSPORTATION MANAGEMENT SOLUTIONSLearn More About Landstar. Contact Us Today. HYPERLINK /LandstarS

16、ystem/ LandstarSystem | HYPERLINK /company/landstar/ Landstar1-877-696-4507 | HYPERLINK mailto:Solutions SolutionsLThird-Party LogisticsTOP 50Todays marketplace not for the faint of heartLeading industry analysts maintain that in the current volatile business environment, an increasing number of log

17、istics service providers are being forced to take dramatic action to generate positive impact rapidlyor risk going out of business.BY PATRICK BURNSON, EXECUTIVE EDITORWhile compiling its annual list of Top 50 third- party logistics (3PL) players, Armstrong &Associates (A&A) always seeks to find a fe

18、w leading trends that indicate where the market is heading on both the provider and shipper sides around the world.report, Evan Armstrong, president of the consultancy, suggests to shippers that quick, tactical solutions should not be relied upon at this moment in time.Indeed, he maintains that 2020

19、 will remain a year of “strategic crisis” for logistics managers aiming for aAfter working on the lists and the supportingContinued on page 8Armstrong & Associates Top 50 U.S. 3PLs(as of May 14, 2020)2019 RankThird-party Logistics Provider (3PL)2019 Gross Logistics Revenue (USD Millions)*1C.H. Robin

20、son15,3092XPO Logistics10,2873UPS Supply Chain Solutions9,3024J.B. Hunt (JBI, DCS & ICS)8,7885Expeditors8,1756Kuehne + Nagel (Americas)7,0607DHL Supply Chain North America4,3648Ryder Supply Chain Solutions3,9699Hub Group3,66810Coyote Logistics3,60011Total Quality Logistics3,39412DSV Panalpina (Ameri

21、cas)3,22513Burris Logistics3,10014Transplace3,00015Schneider Logistics & Dedicated2,65016Penske Logistics2,60017GEODIS North America2,54018FedEx Logistics2,31019MODE Transportation2,30020Transportation Insight2,21021Echo Global Logistics2,18522DB Schenker North America2,17823Landstar2,17324NFI2,1302

22、5CEVA Logistics (Americas)1,95026Americold1,77527Ingram Micro Commerce & Lifecycle Services1,75028Worldwide Express/Unishippers1,67529BDP International1,55230GlobalTranz Enterprises1,53231Werner Enterprises Dedicated & Logistics1,52432Lineage Logistics1,44033Knight-Swift Transportation1,39534Univers

23、al Logistics Holdings1,26035syncreon1,20336TransGroup Global Logistics1,20037Radial1,08238Odyssey Logistics & Technology1,01839APL Logistics (Americas)1,01040Ruan1,00241Crane Worldwide Logistics91642OIA Global87643Nolan Transportation Group87544Nippon Express (Americas)85545Neovia Logistics83546Pilo

24、t Freight Services82947Radiant Logistics81348Cardinal Logistics Management80549SEKO Logistics80050U.S. Xpress797*Revenues are company reported or Armstrong & Associates, Inc. estimates and have been converted to US$ using the average annual exchange rate in order to make non-currency related growth

25、comparisons.Copyright 2020 Armstrong & Associates, Inc.Thir d-Party Logistics | October 2020 5Third-Party Logistics2019 RankThird-party Logistics Provider (3PL)2019 Gross Logistics Revenue (USD Millions)*1DHL Supply Chain & Global Forwarding27,3022Kuehne + Nagel25,8753Nippon Express19,9534DB Schenke

26、r19,3495C.H. Robinson15,3096DSV Panalpina14,3557Sinotrans10,5498XPO Logistics10,2879UPS Supply Chain Solutions9,30210J.B. Hunt (JBI, DCS & ICS)8,78811Expeditors8,17512CJ Logistics7,17313CEVA Logistics7,12414Hitachi Transport System6,47215DACHSER6,40816GEODIS6,37917Toll Group6,33518Damco/Maersk Logis

27、tics5,96519GEFCO5,36520Kerry Logistics5,27421Bollor Logistics5,18022Kintetsu World Express5,06723Yusen Logistics/NYK Logistics4,41024Agility4,12225Ryder Supply Chain Solutions3,96926Hub Group3,66827Coyote Logistics3,60028Imperial Logistics3,50729Total Quality Logistics3,39430Burris Logistics3,10031T

28、ransplace3,00032Hellmann Worldwide Logistics2,97433Schneider Logistics & Dedicated2,65034Sankyu2,61335Penske Logistics2,60036FedEx Logistics2,31037MODE Transportation2,30038Transportation Insight2,21039Echo Global Logistics2,18540Landstar2,17341NFI2,13042Mainfreight2,03843Groupe CAT1,92543Fiege Logi

29、stik1,92544Americold1,77545Ingram Micro Commerce & Lifecycle Services1,75046ID Logistics Group1,73747Worldwide Express/Unishippers1,67548APL Logistics1,63049BDP International1,552*Revenues are company reported or Armstrong & Associates, Inc. estimates and have been converted to US$ using the average

30、 annual exchange rate in order to make non-currency related growth comparisons.Copyright 2020 Armstrong & Associates, Inc.SMC3 LTL ONLINE EDUCATION100% ONLINEENGAGINGINTERACTIVECAREER-FOCUSEDThe first of its kind in the industry, SMC online education provides a flexible learning experience with both

31、 professional certification and noncertification paths for the transportation professional on the go.Register by October 22 to redeem an exclusive offer for a special LTL202 fall session at LogisticsTrainingC/smc3-courses.Learn more about LTL online education and certification at HYPERLINK / .Produc

32、ed in partnership with LogisticsTrainingCTthird-Party Logistics93%96%97%99%88%81%84%71%88%84%80%65%Domestic Fortune 500 use of 3PLS 2008 20191-100101-200201-300301-400401-500Grand totalFortune rankingSource: Armstrong & Associates75%89%89%86%77%86%92%90%83%88%95%94%2008201220162019sustainable busine

33、ss plan with their 3PL partners. “With the current uncertain business environ- ment, an increasing number of logistics providersare being forced to take dramatic action to generate positive impact quicklyor risk going out of busi- ness,” says Armstrong, adding that, during the first phase of a strat

34、egic crisis, a business is no longer able to compete effectively.In the new A&A report, “Increasingly Strategic: Trends in 3PL/Customer Relationships,” Armstrong and his analysts observe a shift from initial 3PL sales strategies emphasizing relationships with large Fortune 500 accounts. Most 3PLs, i

35、n fact, are now also pursuing smaller accounts, which offer the potential for more strategic relationships with better profit margins.However, trends do indicate continued awareness of the benefits of using 3PLs among Fortune 101 to 1,000 companies, and according to Armstrong, this growth should hol

36、d over the foreseeable future. The overall U.S. 3PL market growth was 15.8% in 2018, the highest it has been since 2010, followed by a decline of -0.3% in 2019. Taking the last decade into consideration, 3PLs have developed business at an average of two to three times the rate of growth in the U.S.

37、economy.“Transportation management continues to rank first among all regions around the globe,” observesArmstrong. “Third-party providers in the Asia-Pacific region provide customers with a significant propor- tion of international services, while the Europe, Middle East and Africa-based 3PLs provid

38、e a greater proportion of warehousing, value-added, and inte- grated solutions. Meanwhile, North American ser- vices are typically transportation management, ware- housing, and value-added services.” (See sidebar.)Trade tensions and pandemicCathy Morrow Roberson, founder and head analyst for Logisti

39、cs Trends & Insights LLC, a boutique market research firm that specializes in global supply chains, says that she would besurprised to hear of any major 3PL not affected by the trade tensions between the United States and China over the course of 2019.“Freight forwarding and intermodal volumes, on a

40、verage, declined last year,” says Morrow Roberson, “and those 3PLs that didnt have a bal- anced portfolio of services probably were more negatively affected.”Regarding COVID-19, she says that so far it looks like much of the demand for goods is coming from larger shippers as many small- to medium- s

41、ized businesses struggle to reopen.“As manufacturing slowly recovers, there will be some pick up in 3PL activity, such as ware- HYPERLINK /demo-request?tactic_id=3926893&utm_source=DisplayAd&utm_medium=FM-NA&utm_campaign=PeerlessMedia-LogisticsManagement Get ahead of the surging customer inquiries H

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44、ign=PeerlessMedia-LogisticsManagement Automate your repetitive work and save time HYPERLINK /demo-request?tactic_id=3926893&utm_source=DisplayAd&utm_medium=FM-NA&utm_campaign=PeerlessMedia-LogisticsManagement Collaborate with other teams to resolve issues faster HYPERLINK /demo-request?tactic_id=392

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46、s Morrow Rober- son. “Growth in e-commerce logistics will also continue as consumers, accustomed to ordering while confined to homes, will continue to order items online. However, the COVID-19 impact will hit 3PLs profits for at least the first half of the year, if not longer.”Morrow Roberson also n

47、otes that tight air cargo capacity has resulted in some modal changes. Forexample, rail between Asia and Europe. DHL has added additional rail containers to meet demand for this solution. “Some providers are also utilizing trucking between Asia and Europe,” she says. “Multimodal options such as sea/

48、air are also being used more as well as ocean for goods that usually move by air.”For domestic players, she feels that while cross-border activities continue, there may beArmstrong digs deeper into the researchArmstrong & Associates provides shippers with anumber of key takeaways on the state of the

49、 industry in its new report “Increasingly Strategic: Trends in 3PL/Customer Rela- tionships.” In this exclusive inter- view, Evan Armstrong expands upon its findings.Logistics Management (LM): What were the main surprises to surface in your research this year?Evan Armstrong: Were actuallysurprised b

50、y the limited impact COVID-19 has had on 3PL opera- tions staffing. It seems to have disrupted China from a staffing perspective much more than we are seeing in the United States.LM: Were any particular 3PLs hurt by the trade tensions between the United States and China in 2019?Armstrong: The U.S. e

51、conomyis tightly interconnected with China, and so are its supply chains. The import tariffs have been a continued drag on inter- national trade, the growth of 3PLs and other U.S. businesses as well as the overall U.S. economy. The only bright spot for 3PLs has been on the import compliance side of

52、international transportation man-agement (ITM) operations where there has been increased demand for expertise.LM: While its probably too early to tell, what impact will COVID- 19 have on global and domestic 3PLs?Armstrong: Domestically, thefirst quarter of 2020 was okay for 3PLs after a soft 2019 th

53、at saw overall U.S. gross revenues decline slightly. The first quarter saw some extra demand and re- sultant revenue increases within the food and grocery, consumer,Internet retailing, and technologi- cal vertical industries as products were hoarded by consumers and computers and office equipment we

54、re purchased to adhere to stay- at-home rules. The second quar- ter has seen about a 15% drop in domestic transportation manage- ment (DTM), and 3PL segment gross revenues as volumes have dropped off across all modes.LM: Have you seen any major shifts in modal decisions by global 3PLs? More ocean, l

55、ess air, for example?Armstrong: The focus is still onmeeting product demand using the most economical mode, but strong spikes in consumer B2Cbusiness and healthcare related spending drove procurement toward airfreight.LM: Finally, when will the barriers to entry finally come down to per- mit new pla

56、yers to enter the “Top 50” marketplace?Armstrong: To break into theTop 50 requires a well thought out strategy to drive organic business growth as well as in- organic growth through merger and acquisition. Its important to know your strengths in terms of value proposition, service offer-ing, custome

57、r satisfaction, vertical industry expertise, and execute an operational model that builds upon your strengths and fills gaps to overcome weaknesses.Organizational alignment to focus on customer needs and optimizing service performance is critical to grow organically. If youre a customer of a 3PL and

58、 it isnt consistently communicat- ing its value to you in terms ofperformance or cost savings, then it may be time to look for other options. As they say, every 3PLs best customer is another 3PLs best prospect.Patrick Burnson, executive editormore considerations for onshoring. “As we move past COVID

59、-19 particularly, the pharmaceutical and healthcare supply chain may be reconfigured to meet demands made by U.S. shippers,” Mor- row Roberson adds.Meanwhile, cold chain will continue to be a vibrant 3PL niche for similar commodities, says Morrow Roberson. “This sector is a strong one for acquisitio

60、ns in which Kuehne + Nagel and Panalpina acquired by DSV are playing leading roles,” she says. “Air cargo demand for fresh produce, meats, vegetables and flowers has been on the rise in recent years due to a growing middle class in China as well as growing demand in other Asian countries, the Middle

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