商务英语4形考答案

1、 国家开发大学商务英语4形考答案第一单元一、选择填空题（每题10分，共5题）?Sure,noproblem.First,goseeCindyandtellherwhereyouregoingandwhen.选择一项：C.CanyoufillmeinHeyKyle,guesswhat!ThebossissendingmetoEuropeforamarketingseminarnextmonth.Youvebeenitchingtogoonabusinesstripformonths.选择一项：Iamsorrytohearthat.Great!Youmustbehappy.Sowhat?Ifyou

2、areintendingjustoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.选择一项：tovisitvisitingvisitedCanyoufillme?Ineedsomedetailedinformation.选择一项：inupout题目5题干Travellerschecksaregenerallysmallfacevalue.选择一项：atonofHowwouldyouliketogo?选择一项：Illgeti

3、ntouchwiththerailroadIdliketoflytoFrankfurtforastayoftwodaysIexpecttodepartforFrankfurtonSunday,September1st?Yes,businessclass.选择一项：WillyouflybusinessclassWhendoyouplantoleaveWhereshallImakehotelreservationPleaseanopenreturnflightfromBarcelonatoFrankfurt.选择一项：papertextbookTravellers,whenthechecks,ha

4、vetosignthechecksinthepresenceofthebankorserviceclerks.选择一项：buybuyingtobuyWeusedtocashadvances.选择一项：hadhavinghave标记题目题干behalfofVancouverC&SIntlTradeCorp.,Iampleasedtoinviteyouandyourcolleaguestovisitus.选择一项：ForOnInYoucandownloadandprintofftheonline.选择一项：fromformformalManyofthebanksandtravelservicesi

5、nthewesterncountriesprovideconvenienceforthetravellersbyissuingtravellers.选择一项：checkscashcreditcards完形填空：选择正确答案，补全文章（每题10分）。HowtoScheduleYourVisaAppointmentPaymentcanbemadewithaUnionPaydebitcardorincash.Youcan回答directlythroughthewebsite,theCallCenter,orataCiticbankATM.IfpayingataCiticbankbranch,youc

6、anpaywithaUnionPay回答orwithcash.Ifyouprefertopayincash,theappointmentwebsitewillproduceabankdepositslip回答onthetypeofappointmentforwhichyouhaveregistered;thedepositslipwillindicatehowmuchyoumustpay.Youmustprintthisbank回答,logofftheappointmentsite,proceedtoalocalCiticbankbranch,presentthebankdepositslip

7、,paytherequestedamount,obtainanoriginalbankreceiptforthetransaction,logbackintothe回答,andenterthebankreceiptconfirmationnumberintotherequestedfield.BCACA翻译：为句子选择正确的翻译（每题10分）。Canyoufillmein?回答你能替代我一下吗？你能为我填写吗？你能向我详细介绍一下吗？二、2.Notallrestaurantsacceptthecard.回答所有酒店都不接受此卡。并非所有酒店都接受此卡。所有酒店接受的不是此卡。3.Weusedt

8、ohavecashadvances.回答我们以前是预支现金。我们使用已有的现金。我们习惯了预支现金。三、4.Letmeknowhowyoulikelivingoutofasuitcase.回答到时候告诉我没有旅行包你是怎么活下来的。到时候告诉我你是怎么带着旅行包生活的。到时候告诉我你怎么那么喜欢带着旅行包生活。5.Itisveryprofitablefortheissuingofficestofinancethefundstheycollectbyissuingtravellerschecks.回答对发行机构来说，发行旅行支票提供融资便利是有利可图的。对发行机构来说，融资有利可图，他们征集资金

9、，发行旅行支票。对发行机构来说，征集资金，发行旅行支票，融资等，都是有利可图的。SchengenVisaApplicationStepsIdentifythecountryorcountriesyouwillbetravellingto.Itisparticularlyimportanttoknowwhichcountriesyouaretravellingtobecauseitdetermineswhereandhowyouaregoingtosendyourapplication.IfyouareintendingtovisitjustoneSchengencountry,youwilln

10、eedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.IfyouareintendingtovisittwoormoreSchengencountries,yourapplicationmustbesenttotheembassyorconsulateofthecountrythatshallbeyourmaindestination.IfyouareintendingtovisitseveralSchengencountries,butdonothaveamaindestina

11、tion,youshouldapplyforthevisaattheembassyorconsulateofthefirstSchengencountryonyourtravelitinerary.FilloutanapplicationformbeforehandtoobtainaSchengenvisa.Youcandownloadandprintofftheformonline.PreparealltherequirementsforyourSchengenvisaapplication.Dependingontheconsulateorembassy,youarerequiredtos

12、howthefollowingdocuments:AvalidnationalpassportEvidenceshowingthepurposeofyourtrip(e.g.hotelreservations)ProofofmedicalinsuranceAround-triptravelticketProofoffundsChecktheprocessingtimetoensureyougetyourSchengenvisaontime.Theprocessingtimevariesperembassy,soitisimportanttotaketheprocessingtimeintoac

13、countwhenplanningyourtrip.Thispassageismainlyabout回答.whatisaSchengenvisawhocanapplyforaSchengenvisahowtoapplyforaSchengenvisaIfyouareintendingtovisittwoormoreSchengencountries,youwillneedtosendyourapplication回答.totheembassyorconsulateofthecountrythatshallbeyourmaindestinationdirectlywiththeembassyor

14、consulateofthatparticularcountrytotheembassyorconsulateofthefirstSchengencountryonyourtravelitineraryYoucandownloadandprintofftheform回答.viayourphoneontheInternetbyyourfriendsYouarerequiredtoshowthefollowingdocumentsEXCEPT回答.around-triptravelticketavalidnationalpassportabirthcertificateTheprocessingt

15、imeis回答perembassy.differentthesamesimilar第二单元、选择填空题（每题10分，共5题）题干Theclientsaidhehadtosendamonitorbackthreetimesbeforetheproblemwassolved.Doyouhaveareasonforthis?选择一项：Well,IwonderwhethertherecentlayoffsareaffectingthequalityofourcustomerserviceWhatdoyouthink?ButIhavenoideaThatstheclientsownproblem,Igu

16、essWhatisthedistancebetweenthenewbuildingandyouroffice?选择一项：ItisneartothebusstopItisabout15kilometersItisveryclose题干Someofthecustomerscomplaintsseem.选择一项：inacceptable精选文库精选文库 - unacceptableunaccepted题干Somestoresevenofferlanesforcustomerswith10itemsorlesstocheckoutquickly.选择一项：expireexpressexact题干Cus

17、tomersoftenremaintoabusinessthathasexcellentserviceeveniftheirpricesarehigh.选择一项：loyalloyallyloyaltyHello,isthatSailMovingCompany?选择一项：Yes,thisisJackspeaking.Thanksforcalling.WhatcanwedoforyouYes,ImJack.Thanksforcalling.WhatcanwedoforyouYes,speaking.WhatcanIdoforyouThecustomerservicerepresentativewi

18、lloftenallowcustomerstoexchangetheproducttheyboughtorreturnitforafull.选择一项：compensationrepayrefund题干thesituationmaybe,makesurethatyoudontleaveyourcustomerwithanunansweredquestion.选择一项：WhateverWheneverHowever题干Ifthingshave,thepersonyouretalkingtowillwanttoknowthereasons.选择一项：gotupgonewrongturneddownW

19、hatdoesthecustomerscomplaintsay?选择一项：Hesayshewillwriteusathank-youletterHesayshehasntgottenbackthemonitorforrepairsHewantstoknowwhetherwecouldgivehimadiscountTheAmericanideaofcustomerserviceiseachcustomerthecenterofattention.选择一项：madetomakemakeCustomerswontfindstoreclerkssittingaround.选择一项：watchingT

20、VorplayingcardstowatchTVorplaycardswatchingTVortoplaycardsIfanyofthearticlesaredamagedduringmove,youmaymakeaforcompensationwithourcompany.选择一项：requestdemandclaimHowdoyoucalculatethefeeifweaskyoutomovetheofficefurniture?选择一项：Wecangiveyoua10%discountSorry,wearenotavailablethesedaysThecostdependsonthef

21、loortomoveto,thedistancebetweentwoplacesandtheamountofthefurnituretomoveLookingyourcustomersintheeyeshowsthatwearelisteningtothemandhearing选择一项：whyaretheysayinghowaretheysayingwhattheyaresaying二阅读理解/翻译/完形填空（题型随机）（共50分）完形填空：选择正确答案，补全文章（每题10分）。Customerserviceistheserviceorcarethataconsumerreceivesbefo

22、re,duringandafterapurchase.Itsoneofthefactorsthatcomeintoplaywhenaconsumerisdeterminingbuyingvalue,theotheristhequalityoftheproductorservicethatisbeing回答.Consumersoftenmustencounteranexperiencetonotonlybeasatisfiedcustomer,butaloyalcustomer.Customerserviceisapartofthatexperience.Topnotchservicewillc

23、reate回答andareturningcustomer,whichiswhatweallmuststrivefor.Excellentcustomerserviceis回答tobusinessestoday.Itsacomponentthatisoftenmissing,unfortunately.Howdoyouprovidegreatcustomerservice?Alwaysmakeyourcustomera回答.Greettheminafriendlymanner,whetherthatbeviatelephone,emailorinperson.Letthemknowyouaret

24、heretohelpandthatyouwilltakecareofthem,notonlybeforethesalebutafteraswell.Afterall,inathrivingbusinesscustomersarenot回答;itsarequirementforbusinessestosurvive.选自： HYPERLINK http:/marketing.abo http:/marketing.abo/od/plantutorialsandsamples/a/What-Is-Customer-Service.htmDEACB阅读理解：根据文章内容，把每一段和其所谈论的话题相匹

25、配（每题10分）。CustomerServiceTheAmericanideaofcustomerserviceistomakeeachcustomerthecenterofattention.Andwhereveryougo,goodcustomerservicemeansmakingcustomersfeelspecial.回答Whencustomersgettoastore,theyaretreatedashonoredguests.CustomersdontusuallyfindstoreclerkssittingaroundwatchingTVorplayingcards.Inste

26、ad,theclerksgreetthemwarmlyandoffertohelpthemfindwhattheywant.Customersusuallydonthavetoaskhowmuchitemscost,sincepricesareclearlymarked.回答Whencustomersarereadytocheckout,theycangotothenearestandshortestcheckoutlane.Goodstoresopennewcheckoutlaneswhenthelineupsgettoolong.Someevenofferexpresslanesforcu

27、stomerswith10itemsorless.Aftertheypayfortheirpurchases,customersreceiveasmileandawarm“thankyouandhaveaniceday”fromtheclerk.回答InAmerica,customerservicecontinueslongafterthesale.Manyproductscomewithamoney-backguarantee.Expensiveitemslikecars,computersorstereosoftenhaveawarrantythatensurestrouble-freeu

28、seforaperiodofayearormore.Advertisementsregularlyincludethemotto,“Yoursatisfactionisguaranteed”.Soifthereisaproblemwiththeproduct,customerscantakeitback.Thecustomerservicerepresentativewilloftenallowthemtoexchangetheitemorreturnitforafullrefund.回答CustomerserviceinAmericagrowsoutofthebelieftha“tthecu

29、stomerisalwaysright”.Ifapersonreceivespoorservicefromastore,heprobablywillavoidshoppingthereinthefuture.Ontheotherhand,customersoftenremainloyaltoabusinessthathasexcellentserviceeveniftheirpricesarehigh.回答BDEAC翻译：为句子选择正确的翻译（每题10分）。TheAmericanideaofcustomserviceistomakeeachcustomerthecenterofattentio

30、n.回答美式客服理念认为每位客户都是关注的焦点。美国的客户都有以自己为中心的想法。美国的客户服务人员都有以客户为中心的想法。Manyproductscomewithamoney-backguarantee.许多产品都要先付款得以保障。许多产品都有退款承诺。许多产品都要退款。Makesuretolookyourcustomersintheeye.确保要把顾客像眼睛一样珍视。确保把顾客看在眼睛里。确保要直视顾客的眼睛。Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.一定要想方设法，超越顾客的期望。一定要寻求在顾客期

31、待之外的想法。总是要寻找达到顾客期望的方法。Theworstthingisthatyoudiscoveredatthelastmomentthereweremissingpartsintheorderbeforeshipment.回答最糟糕的事情是，在装船之前的最后时刻，你发现订单货物有遗漏。最糟糕的事情是到了最后一刻还没有装船。最糟糕的事情是在装船前的最后一刻，你有所发现。第三单元一、选择填空题（每题10分，共5题）题目1还未回答满分10.00标记题目题干一Illalsothrowinthediscountof10%onyourupfrontdeposit.Whatdoyouthinkabo

32、utthissuggestion?选择一项：Ok,IthinkwevebothhavedoneourbestforthisNo,thesuggestionistoobadOk,youwillbenefitmorethanus一Hello,thisisLucasBowen.Idliketoordersomemachines.一:.Whendoyouneedthem?选择一项：Sorry,IambusyNoproblemNo,youcandoitonline题干hasgoodreputationwillsoonerorlaterbesuccessfulinhisbusiness.选择一项：What

33、everWhoeverWhichever题干Inbusiness，whateveryoudo,donotillegalbenefit.选择一项：chasechoosechallenge题干Wecantmanagethatyoupayfortheinstallation.选择一项：ifuntilunless精选文库精选文库 - Couldyoubesokindastoturndownthatrock“n”roll?Impreparingfortomorrowsmeetingreport.选择一项：ItsnoneofyoubusinessNo,IdontthinksoSure.Sorrytodis

34、turbyouIllbeawayonabusinesstrip.Wouldyoumindsigningformyexpressdelivery?选择一项：havenotimeIdrathernotIdbehappytoWecantmanagethatyoupayfortheinstallation.选择一项：ifuntilunlessToattractinvestors,thegovernmenthasitstaxandlaborlaws.选择一项：adaptedappliedadjustedWhentherestoftheroomemotional,staycoolanduselogicto

35、negotiateandclose.选择一项：getgetsgot二、阅读理解/翻译/完形填空（题型随机）（共50分）阅读理解：根据文章内容，选择正确答案（每题10分）。Emotionsplayanimportantpartinthenegotiationprocess,althoughitisonlyinrecentyearsthattheireffectisbeingstudied.Emotionshavethepotentialtoplayeitherapositiveornegativeroleinnegotiation.Duringnegotiations,thedecisionas

36、towhetherornottosettlerestsinpartonemotionalfactors.Negativeemotionscancauseintenseandevenirrationalbehavior,andcancauseconflictsandnegotiationstobreakdown,butmaybeinstrumentalinattainingconcessions.Ontheotherhand,positiveemotionsoftenfacilitatereachinganagreementandhelptomaximizejointgains,butcanal

37、sobeinstrumentalinattainingconcessions.Positiveandnegativediscreteemotionscanbestrategicallydisplayedtoinfluencetaskandrelationaloutcomesandmayplayoutdifferentlyacrossculturalboundaries.Emotionsplayanimportantroleduringthenegotiation,althoughtheireffectisbeingstudiedjust回答.atthebeginningofnegotiatio

38、npracticeduringthenegotiationprocessnotlongbeforeNegativeemotionsmay回答makeconcessions.behelpfultobeharmfultobenothingtoDuringnegotiations,thedecisionastowhetherornottosettledependsinpartonemotionalfactors.回答totallytosomeextendcompletelynotAttainingconcessionscanbedone回答.onlybynegativeemotionsonlybyp

39、ositiveemotionsbybothnegativeandpositiveemotionsIndifferentcultures,negotiatorsshoulduse回答strategiestoshowpositiveandnegativeemotions.thesamedifferentnoTheywantedtoadiscussiononeconomics.选择一项：initiativeinitiateinitialAtthesametime,thenegotiatorkeepsthingssecretwouldlimithis/herabilitytonegotiate.选择一

40、项：whowhatthathasgoodreputationwillsoonerorlaterbesuccessfulinhisbusiness.选择一项：WhateverWhoeverWhicheverTheirskillandhasgotthemonthesalesteam.选择一项：lazinessdiscourageenthusiasmThatmightbeacceptableyouhandletheinsurancefees.选择一项：精选文库 WW乙昜回11100uoijeijo6eue屮joepisjnoejeqdsoiuje引qepojiuo：）euieqje6ojeiuijp

41、uedsojsjeujjeduoijeijo6eu04indieqeqXeiujiiqissod乳垦噩W葩萃独D。心钢丑郦證里萃独g。心碑垦軽畔隔VpadsepueXjseuoqqji/veXeeqjuiuosjede屮|ooq7。冒号胡串我聊刊旱蚩非皋台資训茸搦毎狗第墨坏皋祿澳胡北工回皿者盘匹刊旱蚩非搦毎国凰O。冒号刃旱蚩非胡阳我皋台資训茸搦毎蚩坏皋祿澳马宴回皿盘匹刊旱蚩非搦毎壷a。冒辨呈蚩非鱷霍台詡茸搦缽删一皋缺盼屈回漕河旱蚩非搦郵適!vX|eqe/-uoujno6uiai6ejesjuedpfedeqjoeqjuoijeiujo”！eqjpuejsepun01e|qeeqjsniuoje

42、ijo6euezs|jo/vuoijeDiuniuiuoD|eqeA-uou/voq6uipuejsepunXg工。（&OlB）割8碗丑第任飙：UHeAeqDiqMojeAeoq/v-gjeAejeq/vp:蚯一蛹sseuisnqsiquiinsseDDnseq冋引jojeuoos|i/vuoijejndejpoo6seq41ueAejjeqjeq/veg4!V如果有可能，可以帮助谈判双方花时间一起在谈判室以外的舒适氛围中。如果有可能，让谈判双方花时间一起处于谈判室以外的舒适氛围，可能会有帮助的。如果有可能，谈判双方花时间一起在谈判室以外的舒适的环境中，肯定会有帮助的。4.Thisisbeca

43、usewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.回答A这是因为无论哪一方掌控了谈判的开始，往往都会将谈判导致结束。B这是因为无论谁曾经掌握了谈判的开始，趋势都会主导谈判的地点。C这是因为无论谁控制了谈判的开始，谁往往就能掌控谈判的结果。5.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.回答A谈判桌承载着议事日程，自我意识和各种情绪。B谈判桌负荷着议事日程，自尊心和不同情绪。C谈判桌充满了议事日程，自我意识和情感。阅读理解：根据文章内容

44、，判断正误（每题10分）。TheGoldenRulesofNegotiatingTheartofnegotiatingisadifficultskillformostofus,evengoodsalespeople.Herearethreegoldenrulesforyoutofollow:1.AlwaysStarttheNegotiations.Youmustinitiatetheprocess.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.Ifyoulettheotherpar

45、tystartnegotiations,youwillbeconstantlygivingupcontrol,oftenwithoutevenrealizingit.Forinstance,whenyouasksomeonewhathisprojectbudgetis,youareallowinghimtostartthenegotiations.Youwillthenspendyourtimechasinghisnumberratherthanfindingthebestsolution.So,neverlettheotherpartycontrolthenegotiations.Alway

46、sNegotiateinWriting.Thepurposeofnegotiationsistoarriveataformalwrittenagreement,nottellastoryorspendtimetalking.Fromthefirstmomentyoubeginaproposal,youshouldcreateadocumentandtakeittotheclient.Itwillincludeallthepointsofagreementandbecomerealtotheprospectivecustomer.Negotiatingfirstandthenhavingtocr

47、eateadocumentaddsunnecessarytimetoatransaction.Butifyoubuildyourwrittenagreementasyounegotiate,youarepreparedtoaskforasignaturethemomentthedecisiontobuyismade.AlwaysStayCool.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,wh

48、iletherestoftheroombecomesinsanelyinvestedinpersonalagendasanduselessemotions.Crying,gettingangryandblowingoffsteammaymakeyoufeelgood,butsuchbehaviorwillnotbenefityouwhilenegotiating.Whentherestoftheroomgetsemotional,staycoolanduselogictonegotiateandclose.Ifyoulettheotherpartystartnegotiations,youwi

49、llbecompletelygraspthecontrol,oftenwithoutevenrealizingit.回答FSo,neverletbothpartiescontrolthenegotiations.回答FNegotiatingfirstandthenhavingtocreateadocumentdoesntneednecessarytimetoatransaction.回答TGreatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomeswildorhelp

50、lessduringthenegotiation.回答TWhentherestoftheroomgetsoutofcontrol,staycoolanduselogictonegotiateandclose.回答FFFTTF完形填空：选择正确答案，补全文章（每题10分）。Anotherexampleisreadingnon-verbalcommunication.回答readthenon-verbalcommunicationofanotherpersoncanbeagreatassetinthecommunicationprocess.Bybeingaware回答differentsigns

51、andexpressions回答apersongivesverballyandnon-verbally,anegotiatorcanadjusthis/herapproachandthenegotiationcangosmoothly.If回答,itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmosphereoutsideofthenegotiationroom.Beingfamiliarwithanotherpersonhelpsyouto回答thedifferencesbetweenverbala

52、ndnon-verbalcommunicationwithinthenegotiationatmosphere.BABCA第四单元一、选择填空题（每题10分，共5题）一Betty,wellhaveabuffetpartynextSaturday.Willyoujoinus?一,Susan.Thankyou!选择一项：IdlovetoImafraidnotBynomeans一Thanksforinvitingme,John,butIvealreadymadeotherplans.一.Maybeanothertime.选择一项：IhopeyouenjoyitThatsgoodOh!Imsorryt

53、ohearthatWhiletheotherpeopleanddiscussedtheproblemtogether,Tedignoredthem.选择一项：interactedintensiveinterviewedItshouldthatfranchisingisoneofthemeansavailableforgettinginvestmentmoneywithoutgivingupcontrolofthechainoperationandbuildingadistributionsystemforservicingit.选择一项：recognizeberecognizingbereco

54、gnizedSomeofthesolutionswillsupporttheserequirementsbetteratthemoment.选择一项：propertyprosperityproprietaryIhadareallygoodweekendattheseaside.选择一项：Oh,thatsveryniceofyouOh,ImgladtohearthatItsapleasureTheexecutiveteamhavetoholdanurgentmeetingtheyseethebadmarketfeedback.选择一项：beforebecausewhetherThefranchi

55、sorthefranchiseeshouldobservetheregulationstomakethebusinessgowell.选择一项：oraswellaseitherWedidntunderstandhowdifficultitwastosuchabreakfast.选择一项：districtdistributedistractIamgoingtoaskforapayrise.选择一项：IdontthinkyouareworthLetmepayforitIthinkyoumaytalktoyourbossHowwasyourtriptoLondon,Jane?选择一项：Oh,wond

56、erfulindeedByplaneandbybusTheguideshowedmethewayTheinstructiondescribescompletelytheanditssafetybasis.选择一项：facultyfacilitatefacilityItshouldthatfranchisingisoneofthemeansavailableforgettinginvestmentmoneywithoutgivingupcontrolofthechainoperationandbuildingadistributionsystemforservicingit.选择一项：recog

57、nizeberecognizingberecognizedMayIsuggestthesalesstartonoraboutOctober1?选择一项：Whatdoyoumean?Isntitaverynewideahereinthiscity?Great.Wecanstarttoprepareforthebigevent.Hello!?Hello,thisisMichaelfromTianjinVanguardTradingInc.选择一项：A.Whoareyou?B.Whatareyou?C.Whoisthat?Wewillanorderwithyourcompanyfordigitalc

58、ameras.选择一项：reservebookplace二、阅读理解/翻译/完形填空（题型随机）（共50分）阅读理解：根据文章内容，选择正确答案（每题10分）。Chinahasthemostfranchisesintheworldbutthescaleoftheiroperationsisrelativelysmall.EachsysteminChinahasanaverageof43outlets,comparedtomorethan540intheUnitedStates.Together,thereare2,600brandsinsome200,000retailmarkets.KFCw

59、asthemostsignificantforeignentryin1987andiswidespread.Manyfranchisesareinfactjoint-ventures,asattheirformingthefranchiselawwasnotexplicit.Forexample,McDonaldsisajointventure.PizzaHut,TGIF,Wal-mart,Starbucksfollowedalittlelater.Buttotalfranchisingisonly3%ofretailtrade,whichseeksforeignfranchisegrowth

60、.Theyear2005sawthebirthofanupdatedfranchiselaw,“MeasuresfortheAdministrationofCommercialFranchise”.Previouslegislation（1997）madenospecificinclusionofforeigninvestors.Todaythefranchiselawismuchclearerbyvirtueofthe2007law,arevisionofthe2005law.Thelawsareapplicableiftherearetransactionsinvolvingatradem