《导游英语实务》项目一模块三迎接服务

1、项目一 导游生活服务Project Service Procedure Part模块一 迎接服务Module 3Other Services项目目标 AIMS:1.能掌握团队和散客旅游者的接团以及送团程序 （已解决）2.能为旅游者提供酒店入住服务并处理相关问题 （已解决）3.能带领旅游者顺利用餐、购物和进行娱乐活动模块三 其他服务Module 3 Other Services Tourism is a comprehensive social activity. During the process of a tour, the tourists needs can generally be

2、divided into several aspects: eating, lodging, sightseeing, shopping, and entertainment, etc. It is the tour guides basic duty to serve the tourists in eating, shopping and entertainment. Therefore a guide should be quite familiar with the features of and the tourists requests for eating, shopping a

3、nd entertainment and keep in mind the rules to provide such service so as to meet the tourists needs.1、提供购物服务Part IRules for Tour Guides Service in Shopping1.Types of Tour Groups Shopping 2.Appropriate Arrangement3.Additional TipsPart II Main Shopping Streets in Nanjing1、Xinjiekou2、Nanjing Confucius

4、 Temple Market3、Hunan Road4、South Taiping Road5、Culture Street of Changjiang Road 6、Antique Market of Chaotian Gong (Palace)7、Sci-Tech Street - Zhujiang RoadPartWhat to Buy1、Rain Flower Stone 2、Yuhua Tea 3、Cloud Brocade2. 提供餐饮服务Food and BeveragePart ITips for Tour GuidesPart IIEating in Nanjing1. What to Eat（1）Salted Duck（2）Pressed Duck（3）Duck Blood and Bean-starchy Vermicelli Soup（4）Shredded Bean-curd Sheets2.Where to Eat（1）Confucius Temple Gourmet Street （2）Shiziqiao Gourmet Street（3）Hanfu Street3. 提供娱乐服务Part ITips for Tour GuidesPart IIEntertainment in Nanjing1、