品质专业知识及专业术语

1、质量（品质管理）专业综合知识第一章质量管理概论第一节质量的基本知识第二节质量管理的基本知识第三节方针目标管理第四节质量经济性分析第五节质量与标准化第六节产品质量法和职业道德规范第二章供应商与顾客关系管理第一节供应商管理第二节顾客满意第三节顾客关系管理第三章质量管理体系第一节质量管理体系的基本知识第二节质量管理体系的基本要求第三节质量管理体系的建立与实施第四节质量管理体系审核第四章质量检验第一节质量检验概述第二节质量检验机构第三节质量检验计划第四节质量特性分析和不合格品控制第五章计量基础第一节基本概念第二节计量单第三节测量仪器第四节测量结果第五节测量误差和测量不确定度第六节测量控制体系生产异常是

2、指造成制造部门停工或生产进度延迟的情形，包括计划异常、物料异 常、设备异常、品质异常、产品异常、水电异常等等。品质异常是指在品质方面出现了不合标准或规范不能满足顾客要求的现象。包括产品品质异常和制程异常或系统异常。生产异常包括品质异常，生产异常的含义范围更大。品质人员名称类QCquality control 品质管理人员OQCoutput quality control最终出货品质管制人员IQCincoming quality control 进料品质管制人员QAquality assurance质量保证人员OQAoutput quality assurance 出货质量保证人员品质保证类FA

3、I first article inspection新品首件检查FAA first article assurance 首件确认OOBA out of box audit 开箱检查FMEA failure model effectiveness analysis失效模式分析8D 8 disciplines 8项回复内容FQC运作类AQLAcceptable Quality Level运作类允收品质水准S/SSample size 抽样检验样本大小ACCAccept 允收REEReject拒收CRCritical极严重的MAJMajor 主要的MINMinor 轻微的P/NPart Number

4、 料号L/NLot Number 批号AODAccept On Deviation 允许偏差FPIRFirst Piece Inspection Report首件检查报告PPMPercent Per Million百万分之一制程统计品管专类SPCStatistical Process Control统计制程管制SQCStatistical Quality Control 统计品质管制NNumber样品数其它品质术语类QCCQuality Control Circle 品质圈QITQuality Improvement Team品质改善小组PDCAPlan Do Check Action 计划执

5、行检查总结MRBMaterial Reject Bill退货单QTQuality Target 品质目标7QCTools7 Quality Controll Tools 品管七大手法通用之件类ECNEngineering Change Notes工程变更通知（供应商）ECOEngineering Change Order工程改动要求（客户）PCNProcess Change Notice 工序改动通知PMPProduct Management Plan生产管制计划SIPSpecification In Process 制程检验规格SOPStandard Operation Procedure

6、制造作业规范ISInspection Specification 成品检验规范BOMBill Of Material 物料清单PSPackage Specification 包装规范SPECSpecification 规格EVTEngineering Validation Test工程验证测试DVTDesign Validation Test设计验证测试PVTProduction Validation Test生产验证测试P/RPilot Run试跑MPMass Production大量生产QVLQuality Vendor List合格厂商清单WIPWork in process半成品（工作

7、进行中）部类PMCProduction & Material Control生产和物料控制PPCProduction Plan Control 生产计划控制MCMaterial Control 物料控制MEmanufacture Engineering制造工程部PEProject Engineering产品工程部A/CAccountant Dept 会计部P/APersonal & Administration人事行政部DCDocument Center资料中心QEQuality Engineering品质工程（部）QAQuality Assurance品质保证（处）QCQuality Con

8、trol 品质管制（课）PDProduct Department生产部IEIndustrial Engineering工业工程R&DResearch & Design设计开发部AAssembly 组装包装PPacking生产类PCS Pieces个（根,块等）CTN Carton卡通箱PAL Pallet/skid 栈板POPurchasing Order采购订单MOManufacture Order生产单D/CDate Code生产日期码ID/C Identification Code（供应商）识别码L/NLot Number批号P/NPart Number料号其它OEMOriginal E

9、quipment Manufacture 原设备制造PCEPersonal Computer Enclosure 个人电脑外设PCPersonal Computer 个人电脑CPUCentral Processing Unit 中央处理器SECCSECC电解片SGCC SGCC热浸镀锌材料NHK North of Hongkong 中国香港PRCPeoples Republic of China中国大陆U.S.A the United States of America美国A.S.A.P As Soon As Possible尽可能快的E-MAILElectrical-Mail电子邮件N/AN

10、ot Applicable不适用QTYQuantity 数量VS以及REVRevision版本JITJust In Time零库存I/OInput/Output输入/输出OKOk好NGNot Good不行,不合格C=0Critical=0极严重不允许ESDElectry-static Discharge 静电排放5S希腊语整理，整顿，清扫，清洁，教养ATINAttention知会CC Carbon Copy副本复印相关人员APPApprove核准，认可，承认CHKCheck 确认AMAnte Meridian上午PMPost Meridian下午CDCompact Disk光碟CD-ROM C

11、ompact Disk Read-Only Memory 只读光碟FDD Floppy Disk Drive软碟机HDDHard Disk Drive碟碟机REFReference仅供参考CONNConnector连接器CAVCavity 模穴CAD Computer Aid Design计算机辅助设计ASSYAssembly装配，组装MATSMaterial 材料ICIntegrated Circuit 集成电路T/PTrue Position真位度TYPType 类型WDR Weekly Delivery Requirement周出货需求C/TCycle Time制程周期L/TLead T

12、ime前置时间（生产前准备时间）S/TStandard Time标准时间P/MProduct Market产品市场3C Computer, Communication, Consumer electronics 消费性电子5WIH When, Where, Who, What, Why, How to5M Man, Machine, Material, Method, Measurement人，机，料，法，测量SQAStrategy Quality Assurance策略品质保证DQADesign Quality Assurance设计品质保证MQAManufacture Quality As

13、surance制造品质保证SSQA Sales and service Quality Assurance 销售及服务品质保证LRRLot Reject Rate批退率BSBrain storming脑力激荡EMIElectronic Magnetion Inspect高磁测试FMIFrequency Modulatim Inspect高频测试SPSSwitching power supply 电源箱DTDesk Top卧式（机箱）MTMini-Tower立式（机箱）DVD Digital Voice Disk数位视讯影碟 &多功能数位碟片VCDVoice Compact Disk影音光碟LC

14、D Liquid Crystal Display液晶显示器ABIOS Achanced Basic in put/output system先进的基本输入/输出系统CMOS Complemeruary Metoll Oxide Semiconductor互补金属氧化物半导体PDA Personal Digital Assistant 个人数字助理ICIntegrated Circuit 集成电路ISAIndustry Standard Architecture工业标准体制结构MCAMicro Channel Architecture微通道结构EISA Extended Industry Sta

15、ndard Architecture 扩充的工业标准结构SIMMSingle in-line memory module单项导通汇流组件DIMMDual in-line Memory Module双项导通汇流组件LEDLight-Emitting Diode发光二级管FMEAFailure Mode Effectiveness失效模式分析W/HWire Harness金属线绪束集组件F/CFlat Caller排线PCBPrinted Circuit Board印刷电路板CARCorrection Action Report改善报告NGNot Good不良WPRWeekly Delivery

16、Requirement周出货要求PPMParts Per Million 百万分之一TPMTotal Production Maintenance全面生产保养MRPMaterial Requirement Planning物料需计划OSOperation System作业系统TBA To Be Design待定，定缺EMIElectrical-Music Industry 电子音乐工业RFIRead Frequency Input 读频输入ECRS eliminate Combine Rearrange Simple 取消合并重排简化DIRFTDo if right the first tim

17、e第一次就把事情做好SWOTStrength weakness Opportunity Threat优势 弱势 机会危机 1|评论中英文对照英文缩写中文名称 英文全名6。六个希格玛Six Sigma8D8D改善程序8 DisciplinesABC作业制成本制度Activity-Based CostingANOVA变异数分析Analysis of VarianceAQL允收品质成本Acceptable Quality LevelBB黑带 Black BeltsBSC平衡计分卡Balanced ScoreboardBTF计划生产Build To ForecastBTO订单生产Build To Or

18、derCa制程准确度Process Capability of AccuracyCAD电脑辅助设计系统Computer Aided Design SystemCAI电脑辅助检验Computer Aided InspectionCAT电脑辅助测试Computer Aided TestingCI信赖区间Confidence IntervalCL中心线CenterLineCp CpkCPM CPM CRM CRP CSCTOCTQ DFM DFMEA DFSS DMAICControl制程精密度Process Capability of Precision制程能力Process Capability

19、Customer Relationship ManagementCapacity Requirements PlanningCustomer SatisfactionConfiguration To OrderCritical to Quality Design for Manufacture要径法 Critical Path Method 每一百万个使用者会有几次抱怨 Complaint per Million 客户关系管理 产能需求规划 顾客满意度 客制化生产 关键品质特性 为制造设计 设计失效模式分析 Design FMEA 六个希格玛设计 Design for six sigma定义

20、衡量 分析 改善 管制 Define Measure Analyze ImproveDOE实验设计Design of ExperimentDPM每百万单位的缺点数Defects per millionDPMO每百万个机会的缺点数Defects per million opportunitiesDPU单位缺点数Defects per unitDR设计审查Design ReviewDSS决策支援系统Decision Support SystemDVT设计验证Design Verification TestingEC设计变更/工程变更Engineering ChangeEDI电子资料交换Electr

21、onic Date InterchangeEMC电磁相容Electric Magnetic CapabilityEOQ基本经济订购量Economic Order QuantityEPC工程制程控制Engineering Process ControlERP企业资源规划Enterprise Resource PlanningES工程规格Engineering SpecificationEV仪器系统变异Equipment VariationFMEA 故障模式效应分析 Failure Mode and Effect Analysis FMECA 故障模式.效应与关键性分析 Failure Mode,

22、 Effect, and Criticality AnalysisFMS弹性制造系统Flexible Manufacture SystemFQC成品品质管制Finish or Final Quality ControlFTA缺陷树分析Fault Tree AnalysisFTY初检通过率First Time YieldGB绿带 GreenBeltsGR&R仪器再现性及再生性Gauge Repeatability & ReproducibilityIPQC制程品质管制In-Process Quality ControlIQC进料品质管制Incoming Quality ControlISAR首批

23、样品认可Initial Sample Approval RequestISO国际标准组织International Organization for StandardizationJIT即时管理Just In TimeKM知识管理Knowledge ManagementKPIV关键输入变数Key Process Input VariablesKPOV关键输出变数Key Process Output VariablesKURT峰度 KurtosisLCL管制下限Lower Control LimitLPCL前置管制下限Lower Per-control LimitLSL规格下限Lower Spe

24、cification LimitLTPD不良率 Lot Tolerance Percent DefectiveMES制造执行系统Manufacturing Execution SystemMIL STD美军标准Military StandardMO制令 Manufacture OrderMPS主生产排程Master Production ScheduleMRO请修（购）单Maintenance Repair OperationMRP物料需求规划Material require planningMRP物料需求规划Material Requirement PlanningMRPII制造资源计划Ma

25、nufacturing Resource PlanningMSA量测系统分析Measurement Systems AnalysisNFCF更改预估量的通知Notice for Changing Forecastnp不良数管制图Number of DefectivesODM委托设计与制造Original Design & ManufactureOEM委托代工Original Equipment ManufactureOPT最佳生产技术Optimized Production TechnologyOQC出货品质管制Outgoing Quality ControlPCL前置管制中心限Per-con

26、trol Central LimitPDCAPDCA管理循环Plan-Do-Check-ActionPFMEA制程失效模式分析Process FMEAPO订单 Purchase OrderPp制程绩效指数Process Performance IndexPPAP生产零件承认程序Production Part Approval ProcessPpk制程绩效指数PPM每百万不良率Pareto AnalysisQA品质保证Quality AssuranceQC品质管制Quality ControlQC Plan QC工程表Quality Control PlanQCC品管圈QualityControl CircleQE品质工程Qua