2021知到答案【 客舱服务英语】智慧树网课章节测试答案

1、第 页2021知到答案【 客舱服务英语 】智慧树网课章节测试答案 第一章 章节测试 1、选择题:在面试空乘职位时，应聘者应当强调自己擅长沟通、有说服力能够很好地进行团队协作选项：A:对B:错答案: 【对】2、选择题:一个仪表端庄、举止得体的人，一般都会留意自我约束，并且做事有规律、责任心强。选项：A:对B:错答案: 【对】3、选择题:航空公司面试的内容包括以下几点选项：A:综合分析能力B:表达能力C:应变能力D:团队协作能力E:仪表形象答案: 【综合分析能力;表达能力;应变能力;团队协作能力;仪表形象】4、选择题:Preparing for the interview by presentin

2、g a professional appearance and practicing your response to interview questions is essential to doing well during the interview.选项：A:错B:对答案: 【对】5、选择题:. Do not be the applicant who rushes into the interview five minutes late.选项：A:对B:错答案: 【对】6、选择题:when you meet the interviewers,you can选项：A:repeat name

3、B:repeat numberC:Shake hands答案: 【repeat name;repeat number;Shake hands】7、选择题:Avoid using negative terms like选项：A:notB:never.C:no答案: 【not;never.;no】8、选择题:End the interview with friendly “goodbye”.选项：A:错B:对答案: 【对】9、选择题:“前三分钟印象值”对应聘者获得职位没有作用 help you with the table cloth? 此句中，table cloth指_.选项：A:错B:对答案:

4、 【错】第二章 章节测试 1、选择题:Direct flight is also called nonstop flight.选项：A:对B:错答案: 【对】$2、选择题:同等舱位更改也同样需要收取手续费。选项：A:错B:对答案: 【错】3、选择题:哪些人退票不收取退票费？选项：A:全部人B:革命伤残军人C:因公致残的人民警察D:持婴儿客票的旅客答案: 【革命伤残军人;因公致残的人民警察;持婴儿客票的旅客】4、选择题:The valid documents can be used on self check-in kiosks are _.选项：A:ID CardB:PassportC:Cre

5、dit CardD:Visa答案: 【ID Card;Passport】5、选择题:The dimension of the checked baggage should be _.选项：A:20*30*40B:40*60*100C:10*20*30D:30*40*50答案: 【40*60*100】6、选择题:Pets must be healthy if you travel with them.选项：A:对B:错答案: 【对】7、选择题:The pets have to travel in _ .选项：A:BaggageB:cabinC:cargo compartments答案: 【car

6、go compartments】8、选择题:The carry-on luggage should be no more than 5KG.选项：A:对B:错答案: 【对】9、选择题:承运人会对乘客的破损行李不负任何责任。选项：A:错B:对答案: 【错】第三章 章节测试 1、选择题:Passengers should return the ( ) and put down their ( ).选项：A:eye shadowB:tray tableC:seatbackD:headset答案: 【tray table;seatback】2、选择题:登机牌选项：A:boarding passB:bo

7、arding cardC:boarding gateD:footrest答案: 【boarding pass;boarding card】3、选择题:Our plane is flying at an ( )of 8000 metres.选项：A:highB:lengthC:altitudeD:speed答案: 【altitude】4、选择题:The combination of numbers and letters like 15C on the boarding pass represents the passengers seat number.选项：A:错B:对答案: 【对】5、选择

8、题:Boarding pass usually includes passengers ( ).选项：A:seat numberB:boarding gateC:nameD:flight code答案: 【seat number;boarding gate;name;flight code】第四章 章节测试 1、选择题:“机上卫生间有婴儿护理板。” 可以表达为“There is a baby care-board available in the lavatory.选项：A:错B:对答案: 【对】2、选择题:To serve unaccompanied passengers, you have

9、 to _ .选项：A:confirm the destinationB:put the valid in-flight documents in placeC:check the baggageD:get the number of carry-on答案: 【confirm the destination;put the valid in-flight documents in place;check the baggage;get the number of carry-on】3、选择题:how can flight attendants provide meals to visually

10、 impaired passengers ？选项：A:By way of touching.B:By way of clock indication.C:By way of speaking.D:By way of direction.答案: 【By way of clock indication.】4、选择题:Have a senior passager on board, youd better_.选项：A:take the tempreature of senior the passenger.B:reminding the senior of the temperature.C:bri

11、ng coffee regualarly for him/her.D:remingding the time of the terminal.答案: 【reminding the senior of the temperature.】5、选择题:Can the flight attendants ask whether the sick passenger is accompanied or unaccompanied?选项：A:Both.B:Yes.C:No.答案: 【Yes.】6、选择题:登机牌选项：A:footrestB:boarding gateC:boarding cardD:boa

12、rding pass答案: 【boarding card;boarding pass】7、选择题:Our plane is flying at an ( )of 8000 metres.选项：A:lengthB:speedC:highD:altitude答案: 【altitude】8、选择题:The combination of numbers and letters like 15C on the boarding pass represents the passengers seat number.选项：A:错B:对答案: 【对】9、选择题:Boarding pass usually in

13、cludes passengers ( ).选项：A:nameB:boarding gateC:flight codeD:seat number答案: 【name;boarding gate;flight code;seat number】第五章 章节测试 1、选择题:If there is a complaint from passengers, flight attendants should first say sorry and then deal with it.选项：A:错B:对答案: 【对】2、选择题:对于禁烟航班，在飞机延误期间，乘客可以在飞机上吸烟。选项：A:对B:错答案:

14、【错】3、选择题:您的食宿将由我们航空公司负责。可以表达为： Your tickets will be arranged by our airline.选项：A:对B:错答案: 【错】4、选择题:机场周边居民放风筝不会引起飞机延误。选项：A:对B:错答案: 【错】5、选择题:“抱紧、防撞”口令的英文表达为BRACE FOR IMPACT。选项：A:对B:错答案: 【对】6、选择题:Please remove all sharp objects, such as eyeglasses, dentures /dentrz/pens。其中“sharp objects”指锋利物品。选项：A:对B:错答案: 【对】7、选择题:I just smelled the smell of burning.这句话的意思是“我问道有烧焦的味道。”选项：A:错B:对答案: 【对】8、选择题:别担忧,已