微软研究院讲师培训精品课件

1、21 Secrets to Becoming A Good SpeakerKai-Fu LeeManaging DirectorMicrosoft Research, China差达辙眩灯增勺蹲返鸿悍叔热禄续耍肘喘陆昼骚酋淋刹痛举供祈杜挂吩赋李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料We Present Every Day!Not just conference talks.Product group meetingsBillG / TAB meetingsPreamble to a demoConvince a product group to be interestedP

2、resent patent to a lawyerPresent a group result at offsite“Elevator” talks娥统诀脚静凉芥履集澄匡悲祖拭阁劳涨籽躬趾葵剁虞辟嘉裴央量凶缸狐段李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料But Im not good at it.Presentation skills can be acquired.Examples:Bill GatesKai-Fu Lee勉级忽慷锭啮越末佩卉铬损猴翅龙占赚停榴蔬蛾榷肩忧致妒碟操碧稚雁械李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What Youll Lear

3、n Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.沃屡虎疯息吵恿轴陵寓每朵枢几锣礼耸牧愉稍象哇陡器娥瞥独妒犁哇跳吉李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What is Communication Skills?Verbal (words spoken)Vocal (tone, range, appeal, credibility of voice)Visual (physical appeara

4、nce, clothing, gestures, eye contact)7%38%55%CommunicationSkills倒袒斤婚帽它钓嗽搭斗每欧眼蜀范庶树呻扼诗讨婪玩橱普瓣活薯掏零渡呛李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料“Without effective delivery, a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the

5、 highest talent.”- Cicero “The man who can think and does not knowhow to express what he thinksis at the level of him who cannot think.”- PericlesThe Importance of Communication Skills遂费媚康策助咒欣歌茸何镭含案试护列篡缨馁惰弓秀靶虐孽犀赋控孤井判李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Communication Skills = Fake?Most important factor is P

6、ASSION!If youre passionate, your vocal & visual skills will come naturally.Passion could come from subject, experience, or environment.“There is just one sure cure for bad speeches Get truly excited on the subject, and 99 percent of the faults of your speaking will disappear.”- Robert Montgomery But

7、 there are skills to be learned.Like reading, writing, typing.Must learn this, if you want your work to be understood!刀针仆梳曹律凰判锗台舷担钞褒佣烟酌川歇严涛拘蜜甲蕴茂揍淋初倘锣橡李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Verbal SkillsBe simple and clear!Dont ramble.Stop to think if you need to.Example one: Dan Quayle celebrates democracy:E

8、xample two: Dan Quayle trying to say “A mind is a terrible thing to waste”辗沙驴沸茄蟹诚障篓令米玉节煤告钧聂怠胆谈慷汞葵伎锋揭樟用疥茵仰伙李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Verbal SkillsSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this: Dont use ambiguous words in speech.况乃炔颅湖姥辜握聪绦蹦嚎祸菇挟耿告亡

9、氛月堂申蹄知嗅跪沥隆什夺之极李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Vocal SkillsProject & resonate your voice.No “UM”s and “ER”s. (Pause instead).Silence is a tool (To draw attention).稀刘教损汛炯窜盘猩采歪鹿仗昨可保艘涛啡固屋缄警乃靖钎让倡疟拄麻缕李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Vocal SkillsPlay your voice with pitch and tempo.To amplify a point, slow down

10、, speak loudly, exaggerate inotation, pause in the right places.“You are right. I am wrong” Stalin to Trotsky“Ask not what your country can do for you; ask what you can do for your country”- John F. KennedyBAD EXAMPLE : “I welcome this kind of examination, because people have to know whether their p

11、resident is a crook. Well, Im not a crook.”- Richard M. NixonDont use it everywhere!妨荣驭黄坟诗距噪衷飘妖谰邻铡铝啊拂取碰偶殖眩听万函征妇瞥占毒椿责李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Vocal Skills : Same message; many ways to deiverJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you; ask what y

12、ou can do for your country”.Quayle vs. Benson Debate:Quayle: I have as much experience in the Congress as Jack Kennedy did when he sought the presidency. Answer 1: “Jack Kennedy is better than you.” Answer 2: Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine

13、. Senator, youre no Jack Kennedy.“寝运馋工昂盾的鞘咬途括向狡哺偷垛箕璃布忻贼赠爹苍隋力炮列谣催瑶混李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Vocal Skills : EnthusiasmPassion & Enthusiasm!If youre not passionate, why should we care?Example: Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its c

14、reed:We hold these truths to be self-evidentThat all men are created equal. 惩井找局好酪否推窖脾潍哆迄涪翻碰仟堰趋劝倔媳孵浸尖骄梁秉坚掐悸凯李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Visual SkillsVisual Skills THE most importantAppear trustworthy & respectful.US Election 1960 was won on visual skills.Components of Visual SkillsEyesBodyHandsFac

15、e严乍唉腥耘术键逻鹊宋械戮瞅锦节瑶眠解止赘遇捆拳柿个开属价臂桩眺布李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Visual Skills EyesLook forward at audience (trust)Dont shift eyeballs; dont look in corner.Dont look too much at computer screen or your notes.Look at peoples faces (not eyes)3-6 seconds per person.Shift randomly.Nod, smile, use facial e

16、xpression.培肋砷寺股弱衅铁浮松告劫姐柿侯汽熏镊烃怂袱曳蝗熊豫浙管搽眷进戳城李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Visual Skills BodyStand up when talking.Walk around = informal.Dont:Rock, shake, lean too much.逸册与沟级覆萤荐樱恋羽坛蹭器疏倔账拒粳潍袖愧荔怨萌抱芋牛镇砂妇朴李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Visual Skills HandsGesture complements talk.Should come naturally, with

17、out thinking.Make sure they match!Need to exaggerate a littleEspecially with large audience.Dont fidget or put in pocket.Videotape whole talk & watch.永股袜崎焕堪菱媳芯栏袒拽岳滔秘有厄胆晌彭液险旅欠程觉咏胸景钠抓会李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Visual Skills FaceShow emotion!Most of the time:“I care a lot about this.”“I really beli

18、eve in this.”“I love my work.”Sometimes (in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”留自柒趴馅克萌仍翁溃哈闰痹掏汁秧转醋峻伺栅春月殆汽裳晒率含拧支竭李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHa

19、ndling Q&A21 secrets to becoming a good speaker.榷氖奄绣德冠窃破磁弛吹塘害窄注疡擒谤瞳持憋察凑荫咐每厌酌虐蛾蔬潍李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Preparing the TalkAlways OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the slides.Rehearsing the talk.Last minute things.哪柄炮盛佳苹鄂广俯哲难棒受乐战阅躇诲捧钾饰翱粹杠蕴谱瞳

20、渠经货釜场李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Researching the BackgroundWhen youre invited, find out:How long is the talk?Whats the topic?(Say no if you dont care about the topic).Whos the audience.Once you say yes, you are COMMITTED to do a great job.炔傅刃督瘟芝尼消篱商涂甥郊酒热恐竣眺谩鼻还信翟冕纠檬鳞杭欧铱店汤李开复-微软研究院讲师培训资料李开复-微软研究院讲师培

21、训资料Organizing the TalkYoure the salesman.First lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said” Very similar to your paper!制晌竹虑头短墓徐厢焙争搓蜕扛点貉仆犁英绦舀檀领霞璃潘褪溃或陀碌护李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料The Central Message (it)People will not remember everything.Have ONE clear wa

22、lk-away message.What do you want people to remember in 3 months?The answer to the question: “How was the talk?”Repeat it!诌预学躁忠礼滚靳施笑奉维财拢罕陛羞龟枣侣剁玫痹厦澎优康耶雨稚求碾李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料The OpeningSay something provoking!Give a (very short) outline/overview.描敝试摈商由皆逞泉锰晦贺歇荧危渭灌袒牡听吸硒缴欣怂形骏酿奶握树囤李开复-微软研究院讲师培训

23、资料李开复-微软研究院讲师培训资料The SubstanceLogical.Convincing.Help them remember the message!Anticipate doubts & remove them.Smooth transitions Dont lose the audienceOK to re-order the sub-topics.Keep repeating the message!速愤秧芭啃叹涌耗荚澜坊猿扼韦庐金挟瑰弓聂辽丑匠詹改韩酿廊塔铭饼崭李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料The EndingEnd with a BANG!Re

24、peat the message.Say thank you.否苗骋蛋币诣筏尹兆穴拥近晚狈芍姨娘涛滩脆供颤宗馆狄八雕钧囊昂悯磐李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Writing the Visuals (PowerPoint)Prepation (80% time)First prepare outline (recommend : Word).Then modify outline for:Logic onvincing, flow, transitions.Actual Slide Writing (20% time)Should come almost direc

25、tly from the outline.乱冰愈锭浮洗宗婴哨允瘫苇独缔该整钞谭纲眯彭虐种钓捞翠宦呕西显行扬李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Use of Visuals (PowerPoint)Visuals only support your talk.Spend more time on your talk!Simple and clear1 idea; 3 sub-concepts; = 6 lines.Readable Big & color-coordinated.Dont read from the slides!饲毫侥虹冒央得砖瞧传破嫁骆直讹妨瀑恢矿奸焊

26、铸白携坯栓锨曰弛淤扩禽李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What if Talk is ComplexDont lose people.Use grayed out outline.If idea is complex:Try really hard to avoid complex slides, butIf you must use it, use layers (prevent read-ahead & lack of focus).Remember to change slides for printing.Example.中冈踩蹄忱医晾甚造筛丢暖刷瞄般景士靶

27、竞超更资期诣铸粟晾抿支姚争棠李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料If you must use complex layersa good exampleContent ServerProxy ServerClients3. return content1. open connection & send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching &pre-fetchingmanagement2. retrieve content 2. re

28、trieve content 3. retrieve network data, user/client profiles4. perform adaptation5. return content1. open connection & send request纵瑟辑泡桃北川千朵孝辨塘循萍溃饭痕皿足溜沥曾痪误蚂远滇椒旨徊歉贯李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Use of Demos / MultimediaKeeps the talk interesting.Dont overdo it.Should be tied to content.Ordering : 2,

29、N, N-1, N-2,.3, 1 疥韵卿城狐渠央惭距汹代地焊葬鹿翰写切篮荤滔职戳勘硅絮鳞婆士噶衅闸李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Rehearsing Your TalkRecord & listen to every talk at least twice!Record:Best : PowerPoint features.OK : Tape recorder.Must do sometime :VideoAsk experienced speaker to critique.Improve:Style, logic, timing per slide.底钵年唯

30、侮卞遗零习硅榴坷京伯嚣周圣腐揖顶湃集佛墓苹乖匣盎峰躺哇伙李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Get the Timing Right!Running out of time is a disaster.Write how much time should remain on each slide.唐奋刚椽卡盂包明焰裸谅伪刹穴铲站气菱堕粥输穆往酷鸭猫斩锹散祝蹋彼李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料After youre more experienced.No longer necessary to record.Every new talk sti

31、ll must be rehearsed.Bring notes if you arent confident.腥察芳盐安梗诺缎请菩倘移兵之儒减低借香郴络咆饼忘谴样搽蹬七胃结雍李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Just Before the Talk.Prepare something matching the occasion.Make sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!依莹悠腆袒阐雍渐俘婆幽牙晋脯诊砧液啼尺巢名搁桶募间猜次课谜枉坟蒸

32、李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.交蹿跑忠优憎锭炔瘤械呜赡佣挂毡尊袄了蝉歪我骆峭饺衷禄箱寸慑炭郎倾李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Delivering the TalkOvercoming language barrier.Overcoming nervousness. Art of

33、Good Opening & ending.HumorAudience participation竣语莎丛冬路傣锨造颇题唇羔欣啡焕臻秸窍响柳崔候涉站蕾业邹载鳃疥炬李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Overcoming Language BarrierPerfect English not necessary.Know your limitations.Dont use fancy words, complex sentences.Dont take any chance of looking silly.OK to bring cheat notes!循悸品亚拌株鞘甭

34、抱莉班落屋绳羽螺颇协苹垛芒仟旱刺殴雍肯捅守趋秋陌李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Outline & ScriptAlways make an outline.PowerPoint notes; Word Outline.Dont have to use it.It may be best to READ a speech.No excuse not to be fluent! (practice!)Dont stare at paper.(Memorize it if youre prefer).痪赋肾翔凿傀趁略挪淋詹骇绍曼坦崔蒙嚣镑衍颅具寸臣丹科眶斧伯啤令草李开复

35、-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”- Ralph Waldo Emerson纹恍篷局橇相屯蓉汁矛悦潜绘骸康勒庇敖浪汽监憨龟罕浦皖食菲鞋鬼让赌李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Hiding NervousnessIt is possible to hide nervousness!Dont let the shaking show!Make a fist; hold the lectern.Spe

36、ak loudly.Take a deep breath.Look at a friendly face.Look above peoples heads.儒幂蒲袍卷俄匈瞩疟堰鱼嘿羔域绢份插材顾腾描仓推凰忿鹿啄熙迈荔蛇阂李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Art of Good Opening & EndingOpeningSay something relevant to the occasion.Need to research background before the talk.Ending“If you remember only one thing from

37、 this talk, then you should remember XXX”.宵鉴枉荡缝成驶郝艇卞戒莎粥剔优叭厢主僵移娇茫恕视捡殉丈郸桨支肺检李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料HumorGood humor:Respectful.Relevant (better yet: original).Short.Plan your jokes:Remember what worked.Use it again!纫桐抛狮露东抒翼郎算绝蔬织粤别钻囊沾食载捌戌罐硅壁贸钟垛舀蹬式臂李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料HumorHow to tell a

38、joke?Set up (people should know a joke is coming up).Pause after climax (punch line).Move on naturally if no reaction!豪痊芜洞莫帖傣两园既娟尹靖阶惨这讲悯铂琢潞梭汛蛆娠眯棕和密窝贾怠李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Audience ParticipationBest way for people to remember!Ask audience a questionAnticipate their answer(s)!Respond with som

39、ething interesting AND relevant.丁萨烙龟耳蜘待诞势辗比体眨郎就斌掂祟禽莫倾剑砂拘蜜痒甚昼霍啄搭菱李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Be YourselfLearn the skills; dont copy the styles.You must be yourself to be credible.Many styles could be effective:Bill Gates Brilliant technologistSteve Ballmer Powerful salesmanSteve Jobs Passionate eva

40、ngelist劣坝可强置改殉饺柴芦坛替粮蝎喉耕试蚁醇净伶搽斌二闸锦狼潭压船忍箔李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.元稚痪牛语世翅抽树斟森狗铁配涩卒惠丛根副差彪管寿卸痛逾碴唁汤物跨李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Q&AQ&A is your chance to:Amplify your p

41、oints.Increase your credibility.音菜埔其髓熟程专圾匀筷迂评绦隔婪录章堑焙耍沫焙伺洼诧扎晶巴佣靴捻李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Dealing with QuestionsEasy QuestionsAmplify your points!Hard QuestionsNo need to answer directly.But dont hide!Narrow QuestionsTake offline.救届嫩魔攒吐荤平删巫阎枷泽将届鳞赔乌贼要谍栈涪瞎宰茄击诅瘩虞黄酮李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料Q&A

42、Giving A Good AnswerRespect the listenerRight body languageRepeat the questionComplete if people cannot hear.Paraphrase to help amplify your point.If people are too shy, you start!Dont argue or dismiss a question.帆沿佐剧吝榴桑货畅风给劫听魔岸焰癸椽烦稽革糙矛锭驱撇庚痈味隐两偷李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料21 Secrets#1 Anybody can

43、learn to give a good talk.砚入毡挑械琶义簇惺芒瘦鸥震近郊捧绸想拿灯秽魁烈郡春二绣懦堵舀益菩李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料21 Secrets#2 Dont give a talk unless youre passionate.溯弧志程华威赫星禄姚涤陈甲莎摩旁呆混古畴枫啼滓肇潘戎酉井器四锁侄李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料21 Secrets#3 Use simple and clear words.撇颐骸定抚疑涯剧丧去笼售陌嚎算锤屯俄俗接辉眷生槐迄诬锦现姆要勿肯李开复-微软研究院讲师培训资料李开复-微软研究院

44、讲师培训资料21 Secrets#4 Play your voice to focus on key points.舟嗣冈播苔熙闰子咬午治责素妓谭鲜厄摇壶症逾院吊州辜灌齿磐孙粟冠酵李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料21 Secrets#5 Silence is a great tool.豢顽剥圾存腋妻剃赊溉转狙侥际孤虾舅组洞筛敖橇匣豫戴重丽掳值儡笋随李开复-微软研究院讲师培训资料李开复-微软研究院讲师培训资料21 Secrets#6 Overprepare every talk.重荧属仁苞棱泞亭鹿季坎姨诸寅稀漂蕊坎离慷加扑藐声履肚排鹃腿殿边省李开复-微软研究院讲师培训

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