需求调研模板

1、天水业务调查报告调查时间： 2001-4-20调查地点：天水市天水地处甘肃东南，下辖两区五县：秦城区、北道区、甘谷县、武山县、清水县、张家川和秦安县。1. 数据采集天水的交换机有贝尔S1240、巨龙 HJD04 、朗讯 5ESS 和中兴、华为的ETS 。S1240 在秦城区 2 台（其中一台 821 局的没有 TP 模块）、在北道区桥南1 台（ 273 局，没有 TP 模块），北道区还有一些 S1240 的远端模块局 SSA（目前使用大磁带脱机采集） 。S1240 采集市区的全部长话和市话，市话出净跳次。跳次号1、2、3、4 分别表示：区内费、区间费和 163/169 上网费，跳次号 4 没有

2、使用。一个跳次表4 字节、高序二进制整数。如果市话打移动， LS 同时出详单。S1240 的版本都是 EC7.4 版，其中 TS 的话单是 74 字节、 LS 的话单是78 字节、 SSA 的为 55 字节。在实验局阶段 S1240 采用脱机采集方式。在实际开局 S1240 采用联机采集方式。 这需要用户把没有TP 模块的交换机配上， 把 SSA的数据集中到桥南的交换机上。采集介质为松下 MO 的，用户可以通过江苏贝尔公司提供的“S1240光盘分拣系统 98版”软件得到 MO 的原始话单。采集介质为大磁带的，实验局阶段不计费这部分数据，TP 模块升级后就没有这个问题了。江苏贝尔公司提供的“S1

3、240 光盘分拣系统98 版”软件可以把MO 里的数据读到一个指定的目录下，目录结构为（北道和秦城相同）：$(S12Data)directory| 010330directory读带时间： 2001-3-30| 0directoryMO分区： 0 分区| 4114.S12file*文件池内的文件，预先划分为：| 4168.S12file*40804279 为详单文件；| 1directory803 为跳次文件；| 5directory| 010403directory| 6directory| 010410directory| 0directory| 3directory| 010411dir

4、ectory| 010418directory| 010420directory| 5directory| | | 803.S12file*| 10421directory*.S12 详单文件内容如下（BIN2ASCII ），文件格式参考说明。/ 从第一块记录起0000H00 00 07 D1 03 14 08 35 -44 42 32 10 04 08 00 04.5DB2.0010H00 00 00 23 10 5A 10 44 -80 02 13 99 38 29 22 4E.#.Z.D.8)"N0020HEE EE EE EE 02 12 6E EE -EE EE EE EE

5、 EE EE EE 01.n.0030H03 20 08 50 48 14 01 03-20 08 51 15 01 00 00 02. .PH.Q.0040H69 01 02 02 10 00 25 00-00 00 00 00 00 00 01 00i.%.0050HEE EE EE EE EE EE EE EE -EE EE 00 00 00 00 00 00.0060H00 00 10 C2 74 43 60 02 -93 88 36 33 77 EE EE EE.tC.63w0070HEE EE 00 13 99 38 21 60 -1E EE EE EE EE 01 03 20.8

6、!.0080H08 51 01 64 01 03 20 08-51 22 80 00 00 02 12 01.Q.d. .Q".0090H02 02 19 00 12 00 00 00-00 00 00 00 01 00 EE EE.00A0HEE EE EE EE EE EE EE EE -00 00 00 00 00 00 00 00.00B0H10 BD A3 44 10 02 93 85 -62 26 00 EE EE EE EE EE.D.b&.00C0H00 13 99 38 20 08 9E EE -EE EE EE 01 03 20 08 51.8 . .Q0

7、0D0H05 24 01 03 20 08 51 36 -52 00 00 03 14 02 72 02.$. .Q6R.r.00E0H0B 00 12 00 00 00 00 00 -00 00 01 00 EE EE EE EE.00F0HEE EE EE EE EE EE 00 00 -00 00 00 00 00 00 10 BD.0100HA2 44 10 02 93 85 72 11 -37 EE EE EE EE EE 00 13D.r.7.0110H99 38 43 57 6E EE EE EE -EE 01 03 20 08 50 40 048CWn. .P.0120H01

8、03 20 08 51 38 52 00-00 05 84 02 72 02 0B 00. .Q8R.r.0130H12 00 00 00 00 00 00 00-01 00 EE EE EE EE EE EE.0140HEE EE EE EE 00 00 00 00 -00 00 00 00 10 5A 07 44.Z.D0150H80 02 13 99 38 22 28 2E -EE EE EE EE 02 82 14 79.8"(.y0160H0E EE EE EE EE EE EE 01 -03 20 08 49 34 94 01 03. .I4.0170H20 08 51

9、39 50 00 00 20-46 01 02 02 10 00 13 00.Q9P. F.0180H00 00 00 00 00 00 01 00-EE EE EE EE EE EE EE EE.0190HEE EE 00 00 00 00 00 00 -00 00 10 5A 08 44 80 02.Z.D.01A0H13 99 38 06 02 6E EE EE -EE EE 02 26 18 16 9E EE.8.n.&.01B0HEE EE EE EE EE 01 03 20 -08 49 54 44 01 03 20 08. .ITD. .01C0H51 47 80 00

10、00 15 34 01 -02 02 10 00 16 00 00 00QG.4.01D0H00 00 00 00 01 00 EE EE -EE EE EE EE EE EE EE EE.01E0H00 00 00 00 00 00 00 00 -10 5A 11 44 80 02 13 90.Z.D.01F0H93 89 59 8E EE EE EE EE -02 82 12 76 9E EE EE EEY.v*.S12 跳次文件内容如下（BIN2ASCII ），文件格式参考说明。/ 从第一块记录起0000H01 00 00 00 81 110E EE -00 00 00 00 00 00

11、 00 00.0010H00 00 00 00 00 0000 00 -00 00 00 00 00 00 00 00.0020H00 00 00 00 00 0000 00 -00 00 00 00 00 00 00 00.0030H00 00 00 00 00 0000 00 -00 00 00 00 00 00 00 00.0040H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.0050H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.0060H00 00 00 00 00 00 00

12、00 -00 00 00 00 00 00 00 00.0070H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.0080H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.0090H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00A0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00B0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00

13、C0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00D0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00E0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.00F0H00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.前 2000 条纪录为空/ 第 17 块记录0000H00 00 00F8 00 00 00 00 -00 00 00 01 00 00 00 00.0010H00 00

14、0000 00 00 00 00-00 00 02 51 00 00 00 00.Q.0020H00 00 0024 00 00 00 00-00 00 04 66 00 00 00 3E.$.f.>0030H00 00 000B 00 00 00 00 -00 00 06 23 00 00 00 11.#.0040H00 00 005C 00 00 00 00 -00 00 00 00 00 00 03 FF.0050H00 00 0000 00 00 00 00-00 00 03 9C 00 00 04 C3.0060H00 00 005A 00 00 00 00 -00 00 03

15、 1D 00 00 00 31.Z.10070H00 00 0014 00 00 00 00-00 00 04 A2 00 00 00 1F.0080H00 00 005C 00 00 00 00 -00 00 02 93 00 00 00 00.0090H00 00 000F 00 00 00 00 -00 00 00 00 00 00 00 00.00A0H00 00 00 00 00 00 00 00 -00 00 01 EF 00 00 00 00.00B0H00 00 00 00 00 00 00 00 -00 00 00 C2 00 00 00 05.00C0H00 00 00 0

16、3 00 00 00 00 -00 00 13 43 00 00 01 CF.C.00D0H00 00 02 96 00 00 00 00 -00 00 05 F8 00 00 00 08.00E0H00 00 00 47 00 00 00 00 -00 00 01 7D 00 00 00 00.G.00F0H 00 00 00 00 00 00 00 00 -00 00 00 00 00 00 00 00.0100H00 00 0000 00 00 00 00-00 00 00 DF 00 00 00 00.0110H00 00 00 07 00 00 00 00 -00 00 09 1B

17、00 00 00 02.0120H00 00 0002 00 00 00 00-00 00 03 F5 00 00 00 32.20130H00 00 004C 00 00 00 00 -00 00 2B AF 00 00 01 D9.L.+.0140H00 00 021D 00 00 00 00 -00 00 15 B5 00 00 00 58.X0150H00 00 0155 00 00 00 00-00 00 06 38 00 00 00 00.U.8.0160H00 00 0002 00 00 00 00-00 00 00 B6 00 00 00 00.0170H00 00 0048

18、00 00 00 00-00 00 04 A6 00 00 00 08.H.0180H00 00 0019 00 00 00 00-00 00 06 57 00 00 00 0B.W.0190H00 00 005E 00 00 00 00 -00 00 04 88 00 00 00 03.01A0H00 00 00 09 00 00 00 00 -00 00 04 76 00 00 00 06.v.01B0H00 00 00 07 00 00 00 00 -00 00 01 E2 00 00 00 13.01C0H 00 00 00 08 00 00 00 00 -00 00 28 82 00

19、 00 01 65.(.e01D0H 00 00 02 1B 00 00 00 00 -00 00 00 00 00 00 00 00.01E0H 00 00 00 00 00 00 00 00 -00 00 01 C2 00 00 00 00.01F0H 00 00 00 00 00 00 00 00 -00 00 06 C5 00 00 00 00.HJD04 在五县两区都有，数量不一。各地的04 机采集所有话单，例如国内/国际长话、市话、 121、 163/169 上网通话、 17909、 17900 等等。市话出详单。HJD04 的版本都是 DPLUS 、软件版本 5.0天水所有的 H

20、JD04 已集中到网管，全部为原始话单。已经建设好8 个点（甘谷、秦安、北道桥北、七里墩、清水、天水郡、武山、张家川），即将完成甘谷一个点，北道一个点的增建。在实验局阶段和实际开局04 机都采用联网采集方式：由集中网管把数据传送到省中心的指定路径：$(H04Data)directory| GGdirectory甘谷| CDRdirectory| 20010423.cdrfile*文件生成时间| 20010424.cdrfile*目前每天一个文件| GG2directory甘谷新建点| QAdirectory秦安| QBdirectory桥北| 20Bdirectory七里墩| QLDdirec

21、tory二十埔（北道新建点）| QSdirectory清水| TSJdirectory天水郡| WSdirectory武山| ZCdirectory张川*.CDR 文件内容如下（BIN2ASCII ）：/ 从第一块记录起0000H38 03 0B 00 01 66 13 99 -38 A7 71 52 5A A0 00 008.f.8qRZ.0010H00 00 00 00 01 04 00 04-20 00 00 1E00 00 00 2B. .+0020H00 00 00 00 00 00 38 03-0B 00 01 66A9 38 71 54.8.f8qT0030H71 54 44 1

22、0 00 00 00 00-00 00 01 04 00 04 20 00qTD.0040H00 25 00 00 01 A2 00 00 -01 00 00 0038 02 04 01.%.8.0050H00 00 71 54 A1 20 2A 10 -00 00 00 00 00 00 00 00.qT *.0060H01 04 01 04 20 00 01 06-01 00 01 E200 00 02 00. .0070H00 00 38 03 0B 00 01 66 -13 99 38 A7 71 51 77 10.8.f.8qQw.0080H00 00 00 00 00 00 01

23、04-00 04 20 00 01 22 00 00. .".0090H00 8A 00 00 03 00 00 00 -38 03 0B 00 02 66 33 55.8.f3U00A0H 51 A0 71 52 35 30 00 00 -00 00 00 00 01 04 00 04QqR50.00B0H 20 00 01 2C 00 00 01 A2 -00 00 04 00 00 00 38 01.,.8.00C0H 02 0D 00 00 74 7A A6 30 -11 10 00 00 00 00 00 00.tz0.00D0H 00 00 01 04 01 04 20

24、00 -02 1F 00 00 00 04 00 00.00E0H 05 00 00 00 38 01 02 0D -00 00 74 7A A6 30 11 10.8.tz0.00F0H 00 00 00 00 00 00 00 00 -01 04 01 04 20 00 02 2C.,0100H00 00 00 05 00 00 06 00-00 00 38 03 0B 00 01 66.8.f0110HA9 38 71 54 71 54 45 10-00 00 00 00 00 00 01 048qTqTE.0120H00 04 20 00 02 39 00 00-00 06 00 00

25、 07 00 00 00. .9.0130H38 03 0B 00 01 66 13 99 -38 A7 71 53 86 30 00 008.f.8qS0.0140H00 00 00 00 01 04 00 04-20 00 03 18 00 00 00 72. .r0150H00 00 08 00 00 00 38 03-0B 00 01 66 A9 38 71 54.8.f8qT0160H71 54 45 10 00 00 00 00-00 00 01 04 00 04 20 00qTE. .0170H03 21 00 00 00 05 00 00-09 00 00 00 38 01 0

26、1 01.!.8.0180H01 00 71 52 57 20 71 54-5A 60 00 00 00 00 00 00.qRW qTZ.0190H01 04 01 04 20 00 03 22-00 00 01 24 00 00 0A 00. .".$.01A0H 00 00 38 02 0C 00 00 6C -00 00 02 13 71 54 A4 20.8.l.qT01B0H 00 00 00 00 00 00 01 04 -00 04 20 00 05 1C 00 00. .01C0H 00 15 00 00 0B 00 00 00 -38 02 0C 00 00 6C

27、 00 00.8.l.01D0H 02 37 71 54 44 10 00 00 -00 00 00 00 01 04 00 04.7qTD.01E0H 20 00 05 30 00 00 00 49 -00 00 0C 00 00 00 38 03.0.I.8.01F0H 0B 00 01 66 13 99 38 12 -71 53 41 80 00 00 00 00.f.8.qSA.0200H00 00 01 04 00 04 20 00-06 02 00 00 00 16 00 00. .0210H0D 00 00 00 38 02 0C 00 -00 6C 00 00 02 17 73

28、 41.8.l.sA0220HA6 A0 00 00 00 00 00 00 -01 04 00 04 20 00 06 3A.:0230H00 00 02 CB 00 00 0E 00 -00 00 38 02 01 01 01 00.8.0240H71 53 6A 20 71 51 62 A0 -00 00 00 00 00 00 01 04qSj qQb.0250H01 04 20 00 08 0B 00 00 -07 3B 00 00 0F 00 00 00. .;.0260H38 01 04 01 00 00 71 52-61 90 77 52 A1 40 00 008.qRawR.

29、0270H00 00 00 00 01 04 01 04-20 00 08 15 66 00 00 60.f.0280H00 00 10 00 00 00 38 03-0B 00 01 66 56 28 2A 50.8.fV(*P0290H71 51 14 50 00 00 00 00-00 00 01 04 00 04 20 00qQ.P. .02A0H 08 1D 00 00 01 B6 00 00 -11 00 00 00 38 02 0C 00.8.02B0H 00 6C 00 00 02 19 71 52 -58 30 00 00 00 00 00 00.l.qRX0.02C0H 0

30、1 04 00 04 20 00 08 34 -00 00 00 D1 00 00 12 00. .4.02D0H 00 00 38 03 0B 00 01 66 -33 55 26 A0 71 51 44 10.8.f3U&qQD.02E0H 00 00 00 00 00 00 01 04 -00 04 20 00 10 0D 00 00. .02F0H 00 59 00 00 13 00 00 00 -38 03 0B 00 01 66 A9 38.Y.8.f8文件格式说明：每个 CDR 为 38 字节二进制记录（34 个字节有效）0：计费信标识，$38普通计费信，1： $00：

31、$ff 仅对话务台计费有意义2：呼叫类别标识。$3c营业厅计费信$00不确定型呼叫$01本局呼叫$0a$0b市话入局呼叫$02特业呼叫$03新业务呼叫$0c长途入局呼叫$0d半自动入局呼叫$04市话出局呼叫$0e$05长途全自动呼叫$0f市市汇接呼叫$06国内半自动呼叫$10市长汇接呼叫$07国际半自动呼叫$11长市汇接呼叫$08国际半自动呼叫$12长长汇接呼叫$09$4c I/O 加载正常信$3c计费台号通告信，此时第3 字节为台号减 13：营业厅号 /主叫区域号（高 /低 4位）4：迂回次数 /被叫区域号（高 /低 4位）5：入局局向号或路由号69 ：主叫号码， BCD 码，号码 0用 a

32、示，0为号码结束1019：被叫号码， BCD 码，号码 0用 a示， 0为号码结束20：通话终止日期“年” ，BCD 码表示（年份-1900，年份 >2000 则为年份 2000）21：通话终止日期“月” ，BCD 码表示22：座席付费方式 / 主叫类别（高 /低 4 位）其中主叫类别为 KA 类别： KA 5 或 10，表示属于免费主叫，其他属于非免费主叫23：长途标志bit0 0 非长途标志1长途标志bit1 0 本地计费信标志1上交计费信标志bit2 0 原计费信格式标志1新计费信格式标志bit3 0 非公网标志1公网标志bit4 0 备用bit5 0 备用bit6 0 为 ISD

33、N 用户（被叫）标志，0非 ISDN 用户， 1 ISDN 用户bit7 0 为 ISDN 用户（主叫）标志，0非 ISDN 用户， 1 ISDN 用户24：通话终止日期“日” ，BCD 码表示25：通话终止时刻HH ， BCD 码表示26：通话终止时刻MM ， BCD 码表示27：通话终止时刻SS， 16 进制。28：出局局向号或路由号2931：通话时长，单位秒，16 进制长整数低3 位， 68000 系列表示法，第 28 字节为最高位字节，而8086 系列表示法字节顺序相反。3233：bit15=0 时， bit12 bit08 为要求回显模块号，bit07 bit00 为要求回显座席号b

34、it15=1 时， bit11 bit00 为 Centrex 号5ESS 在秦城区机房，采集5 县 2 区所有小灵通的话单。全部出详单。在实验局阶段和实际开局 5 号机都采用脱机采集方式，采集介质为小磁带，用户可以通过青岛朗讯的“ readphs”读到文本文件。目录结构为：$(5ESS)directory| 010330directory每周二读一次带| pddd3454.datfile*pddd 表示长途数据， 3454 为随机序号| ploc5434.datfile*pddd 表示本地通话pddd*.DAT 长途数据文件内容如下（ASCII ）：/ 从第一条记录起（ 2 行为一条记录）9

35、06 008 0000000 60331093836567930354581021301 006 0 1 0403 1237230 04031239385 1 00000 00938 000215 0 0 2 00000000000000000009383010233906 008 0000000 60342093836509680939375875101 006 0 1 0403 1237494 04031239408 2 00000 00938 000151 0 0 2 00000000000000000009383010713906 008 0000000 603460938365299

36、50536320211801 006 0 1 0403 1239182 04031239445 1 00000 00938 000026 0 0 2 00000000000000000009383010621906 008 0000000 60355093836519390931888862701 006 0 1 0403 1239086 04031239516 1 00000 00938 000042 0 0 2 00000000000000000009383010542906 008 0000000 6036809383651196179090765883202101 006 0 1 04

37、03 1239449 04031239579 1 00000 00938 000013 0 0 2 00000000000000000009383010615906 008 0000000 60369093836535310108973620401 006 0 1 0403 1235168 04031239599 2 00000 00938 000443 0 0 2 00000000000000000009383010437906 008 0000000 6037409383653699029253795901 006 0 1 0403 1239213 04031240036 1 00000

38、00938 000042 0 0 2 00000000000000000009383010539906 008 0000000 60377093836507390931366172201 006 0 1 0403 1233499 04031240051 2 00000 00938 000615 0 0 2 00000000000000000009383010543906 008 0000000 603950938365505501303872365301 006 0 1 0403 1239519 04031240183 1 00000 00938 000026 0 0 2 0000000000

39、0000000009383010401906 008 0000000 6041209383316026029461667601 006 0 1 0403 1237373 04031240244 2 00000 00938 000247 0 0 2 00000000000000000009383011807906 008 0000000 60425093836073950939360016201 006 0 1 0403 1237377 04031240413 2 00000 00938 000303 0 0 2 00000000000000000009383011106906 008 0000

40、000 60445093836583900933395888101 006 0 1 0403 1240264 04031240501 1 00000 00938 000023 0 0 2 00000000000000000009383010533906 008 0000000 60477093836009610516629899201 006 0 1 0403 1238112 04031241054 2 00000 00938 000254 0 0 2 00000000000000000009383011005906 008 0000000 60500093836511960137029290

41、1101 006 0 1 0403 1240286 04031241340 1 00000 00938 000105 0 0 2 00000000000000000009383010615906 008 0000000 60509093836519390931888862701 006 0 1 0403 1240217 04031241412 2 00000 00938 000119 0 0 2 00000000000000000009383010521906 008 0000000 60518093836002420634622756901 006 0 1 0403 1238514 0403

42、1241509 1 00000 00938 000259 0 0 2 00000000000000000009383011233pddd*.DAT 长途数据是定长格式数据每个字段之间用1 个空格分开。文件格式说明：字段名内容字段长度说明CALLTYPECall Type3906： PHS DDD Trunk907： Trunk PHSRECORDOTRecording Office Type3008： 5ESS SwitchRECORDOIRecording Office Identification7SEQNUMSequence Number5OPHONEOriginating Phone

43、Number17TPHONETerminating Phone Number17CHGCA TCharge Category3001：Calling telephone number（话单中前 0 没有填）NA TUREOCNature of Call3006： PHS DDD CallLDCLDC Indicator10： No Long DurationSVCCOCService Class of Call11： Voice CallCHGCDATECharging Commencement Date4格式： MMDDCHGCTIMECharging Commencement Time7格

44、式： HHMMSSsDA TECENDDate of Call End4格式： MMDDTIMECENDTime of Call End7格式： HHMMSSsCAUSCENDCause of Call End11：2： Called Subscriber ClearedCOUNDCCountry Destination Code5Default 00000OUTTRGRPOutgoing Trunk Group5CONVTIMEConversation Time （通话时长）6格式： HHMMSSCOFRA TEClass of Rate1TRBLMARKTrouble Mark1DAYDay1ABILLNUMAlter