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1、BEC-2Test1ReadingPartOneQuestion1-7Lookatthestatementsbelowandtheinformationabouttrainingcoursesontheoppositepaper.Whichcourse(A,B,C,orD)doeseachstatement1-7referto?Foreachstatement1-7,markoneletter(A,B,CorD)onyourAnswerSheet.Youwillneedtousesomeoftheselettersmorethanonce.1.Thiscourseisforpeoplewith
2、littleornoexperienceofthetopic.Youwilllearnwhatalendercandoifacompanydoesnotrepayaloan.3. Companiescandecidewheretheiremployeeswilltakethecourse.4. Youwilllearntoassesswhetherabusinesscanpaybackthemoneyitowes.5. Thiscoursewillhelpyoutodealwiththepaperworkinvolvedinprocessingloans.6. You will look at
3、 thelegalaspects of hiring equipment.7. Thiscoursewillconcentrateonthelawsthatapplywhenabusinessborrowsmoney.ALoansAdministrationThiscourselooksattheadministrativefunctionsofabank'sloansdepartment,e.g.dealingwithcreditapplicationsandkeepingrecordsofloantransactions.Wewilluserealapplicationformso
4、fthetypethatadministrativestaffinloansdepartmentsregularlyhandle.Itwillbeparticularlyusefulforexperiencedstaffwithday-to-dayadministrativeresponsibilityforloanportfolios.Althoughmostclientschoosetoenjoyourbeautifulpremises,thecoursecanberunattheclientcompanyorelsewhere.BCashflowAnalysisOnthisadvance
5、dcourseyouwillbuildupadatabaseofacompany'scashflowovertimeandidentifyandinterpretpatternsofchange.Youwillanalyzethecashflowofafewsamplecompaniesanduseyouranalysistojudgetheirabilitytosettletheirdebts.Thiscoursewillhelpyouperformanadvancedcashflowanalysisofyourowncompany.CLoanContractsOpentoanyon
6、ewhocompletedourintroductorycoursetolegalcontractsinbusiness,thiscourselooksatthelegalprinciplesinvolvedwhenacompanytakesoutaloan;andoutlineshowtotakelegalactionagainstacompanythatdefaultsonitsrepayments.Youwillcomparetheinterestsandresponsibilitiesofbothpartiestoaloancontract.DLeasing&AssetFina
7、nceThisisacourseforthosenewtoleasing.Itwillprovideyouwithabasicunderstandingofwhycompaniesprefertoleasepropertyormachinery,ratherthanbuy.Youwilllearnaboutboththeexpensesandtaxbenefitsofleasingandyouwillstudyavarietyofleaseagreementsandthelawsrelatingtothem.PartTwoQuestions8-12Readthearticlebelowabou
8、tapsychologist'sadvicetomanagers.Choosethebestsentencefromtheoppositepagetofilleachofthegaps.Foreachgap8-12,markoneletter(A-G)onyourAnswerSheet.Donotuseanylettermorethanonce.Thereisanexampleatthebeginning.(0)ThePsychologyofManagementIfoverflowingin-traysfrightenyouorsolvingproblemsmakesyousweat,
9、there'sanewrangeofbusinessbookscalledTheManagementGuidesthatyoucanturntowithconfidence.(0)_G_.Inaddition,they'rewritteninaccessiblelanguagebyKathyHarman,acharteredoccupationalpsychologistwhoheadsherownLondon-basedconsultancybusiness.Shesaysthattheguidesareintendedforprofessionalsworkinginsma
10、llBritishcompanies,wherethinkingaboutmanagementcanbealowprioritybecauseofendlesslistsofotherresponsibilities.(8).Afterthisinitialmessagetothereader,thefollowingpagescontainsectionsoneveryaspectofbusiness,frommanagingyourowntimeandselectingemployeestoplanningaheadforthefuture.OneofthereasonsHarmanwro
11、tetheseguideswasthatsheknowsnoteverybusinessisabletoinvestintraining.Thedifficulty,especiallyforsmallbusinesses,isthat,"Peopleareprofessionalsfirstandforemostandsomehow+h.,+h.Jhtheyarejustexpectedtopickupmanagementskillsastheygoalong."(9).Andbecomingone,sherecognizes,isespeciallydifficulti
12、fyou'renotusedtocommunicatingeffectivelyordelegatingwork.Sheadds,"It'sallverywellmanagingareasthatyouhavecontroloverandyoucandoalltheplanningyoufeelisnecessary,buttherearealwaysgoingtobeotherpeopleouttherewhodothemostunexpectedthings,"(10).Suchachoiceofapproachesisessentialtoanybus
13、iness;thiscanonlybeachievedbymanagershavinggood,friendlyrelationshipswithalltheirstaffandbusinesscontacts."Theimportantthinginmanagement,"saysHarman,"isthehumanelement.Heradvicetomanagerseverywhereistomaintainprofessionalismatalltimes."Ifyou'veevermanagedanyone,"shesays,
14、"you'llknowthatyou'renotallowedtobefedupbecausewhenthestaffcometoyou,theydon'twanttoknowaboutyourproblems,theywanttheirproblemssolved."Harmanfeelsconfidentaboutmakingsuchananalysisbecauseofheryearsoftrainingasanoccupationalpsychologist.(11)."Whatyoufindthereisthatmoresenio
15、rmanagershavehadsomekindofpsychologicaltraining,whileinthiscountrymostmanagersgettheirmanagementpsychologysecond-handbylisteningtoothermanagers."TheoverallmessagefromHarmanisasimpleone,andit'sgotnothingtodowithtechnologyordatabases.(12)."Moreandmoremanagers,"shesays,"arereali
16、zingthisandbeginningtoappreciatethatwithouttherightstaffatalllevels,youreallyhaven'tgotabusiness.Peopleareyourprincipalresource."AAndwhentheydo,managersneedavarietyofstrategiestofallbackon.BThis,ofcourse,isunlikelytobeeasy,becausebeinganexpertinyourfielddoesn'tnecessarilymakeyouagoodman
17、ager.CThequestionthatmostofthemaskis,"Canweactuallyaffordamanagementtrainingcourses?"DAlthoughthisareaofstudyisbecomingmoreacceptableinthebusinessworld,BritainisalongwaybehindtherestofEurope.EIt'saboutcreatingaworkingenvironmentthatpromotesthewell-beingofeveryone,fromthepostroomtothebo
18、ardroom.FThisisillustratedatthebeginningofeachguidewiththequote,"Thisbookisforthosewhowouldliketomanagebetterbutaretoobusytobegin."GThey'reshort,pocket-sized,andveryreasonablypricedat'2.99each.PartThreeQuestions13-18Readthearticlebelowabouteffectivecommunicationandthequestionontheo
19、ppositepage.Foreachquestion13-18,markoneletter(A,B,C,orD)onyourAnswerSheetfortheansweryouchoose.TheimportanceofgoodcommunicationEffectivecommunicationisessentialforallorganizations.Itlinkstheactivitiesofthevariouspartsoftheorganizationandensuresthateveryoneisworkingtowardacommongoal.Itisalsoextremel
20、yimportantformotivatingemployees.Staffneedtoknowhowtheyaregettingon,whattheyaredoingrightandinwhichareastheycouldimprove.Workingalonecanbeextremelydifficultanditismucheasierifsomeonetakesaninterestandprovidessupport.Employeesneedtounderstandwhytheirjobisimportantandhowitcontributestotheoverallsucces
21、softhefirm.Personalcommunicationshouldalsoincludetargetsetting.Peopleusuallyrespondwelltogoals,providedtheseareagreedbetweenthemanagerandsubordinateandnotimposed.However,firmsoftenhavecommunicationsproblemsthatcanunderminetheirperformance.Inmanycases,theseproblemsoccurbecausemessagesarepassedoninani
22、nappropriateway.Thereare,ofcourse,severalwaysofconveyinginformationtoothersintheorganization.Theseincludespeakingtothemdirectly,e-mailing,telephoningorsendingamemo.Themostappropriatemethoddependsonexample,anythingthatisparticularlysensitiveorconfidential,suchasanemployee'sappraisal,shouldbedonef
23、ace-to-face.Oneofthemainproblemsforseniorexecutivesisthattheydonothavethetimeorresourcesneededtocommunicateeffectively.Inlargecompanies,forexample,itisimpossibleforseniormanagerstomeetanddiscussprogresswitheachemployeeindividually.Obviouslythistaskcanbedelegatedbutatthecostofcreatingagapbetweensenio
24、rmanagementandstaff.Asaresult,managersareoftenforcedtouseothermethodsofcommunication,likememosornotes,eveniftheyknowthesearenotnecessarilythemostsuitablemeansofpassingonmessages.Theuseoftechnology,suchase-mail,mobilephonesandnetworksystems,isspeedingupcommunicationimmensely.However,thisdoesnotmeanth
25、atmoreinvestmentintechnologyautomaticallyprovesbeneficial:systemcanbecomeoutdatedoremployeesmaylackappropriatetraining.Therearemanycommunicationstoolsnowavailablebutafirmcannotaffordallofthem.Evenifitcould,itdoesnotactuallyneedthemall.Thepotentialgainsmustbeweighedupagainstthecosts,andfirmsshouldrea
26、lizethatmorecommunicationdoesnotnecessarilymeanbettercommunication.Asthenumberofpeopleinvolvedinanorganizationincrease,theuseofwrittencommunicationrisesevenfaster.Insteadofaquickconversationtosortsomethingoutnumerousmessagescanbepassedbackwardsandforward.Thiscanlendtoatremendousamountofpaperworkandi
27、softenlesseffectivethanfacetofacecommunication.Whenyouareactuallytalkingtosomeoneyoucandiscussthingsuntilyouarehappytheyhaveunderstoodandfeedbackisimmediate.Withwrittenmessages,however,youareneverquitesurehowitwillbereceived.Whatyouthinkyouhavesaidandwhattheotherpersonthinksyouhavesaidcanbeverydiffe
28、rent.Theamountofwritteninformationgeneratedinlargeorganizationtodaycanleadtocommunicationoverload.Somuchinformationisgatheredthatitgetsinthewayofmakingdecisions.Takealookattheaveragemanager'sdeskandyouwillseetheproblem-itisoftencoveredinletter,reportsandmemos.Thisoverloadcanleadtoinefficiencies.
29、Forexample,managersmaynotbeabletofindtheinformationtheywantwhentheyneedit.Communicationisalsobecomingmoredifficultwiththechangesoccurringinemploymentpatterns.Withmorepeopleworkingpart-timeandworkingfromhome,managingcommunicationisbecomingincreasinglycomplex.13. Inthefirstparagraphthewritherrecommend
30、sthatcommunicationwithstaffshouldinclude.A. somefeedbackontheirjobperformanceB. anexplanationofhowcompanytargetshavebeensetC. informationonpromotionprospectswithinthecompanyD. anindicationofwhichdutiestheycanexpectassistancewith正确答案是14. Accordingtothewriter,thebestwayofachievingeffectivecommunicatio
31、nisto.A. adaptthemessagetosuitaparticularaudienceB. makethecontentofmessagesbriefanddirectC. selectthemostsuitablemeansofconveyingaparticularmessageD. ensurethatinformationistargetedattheappropriategroupofpeople正确答案是15. Whatdoesthewritersayaboutthecommunicationoptionsavailabletoseniormanager?A. Send
32、ingmemotostaffisoneofthemostefficientmethods.B. Itisimportanttofindthetimetodiscusscertainmatterswithstaff.C. Theyshouldincreasetherangeofoptionsthattheyuse.D. Gettingjuniormanagerstotalktostaffcancreatedifferentproblems.正确答案是16. Whatadviceisgivenaboutthecommunicationtoolsmadeavailablebytechnology?A
33、. Aimtolimitstaffuseofcertaincommunicationtools.B. Evaluatethemintermsoftheexpenditureinvolved.C. Selectthemonthebasisofthefacilitiestheyoffer.D. Encouragemorestafftoattendtrainingcoursesintheiruse.正确答案是17. Accordingtothewriter,aproblemwithwrittencommunicationisthatA. themessagecanbeinterpreteddiffe
34、rentlytowhatwasintendedB. itcanbeeasyforpeopletoignorethecontentsofawrittenmessageC. mostpeoplearemorecomfortablewithface-to-facecommunicationD. itispossibleforcorrespondencetogetlostwithinalargeorganization正确答案是18. Accordingtothearticle,whatistheeffectofreceivinglargeamountsofwritteninformation?A.
35、Itiscounter-productive.B. Itcausesconflictinacompany.C. Itleadstochangesinworkpatterns.D. Itmakesthemainpointsmoredifficulttoidentify.正确答案是PartFourQuestions19-33Readtheletterbelowfromanagencyprovidingtemporarystaffforcompanies.ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.Foreachquesti
36、on19-33,markoneletter(A,B,CorD)onyourAnswerSheet.OfficeAngelsEmploymentAgency14-16LockhartRoadWanChaiHongKongTel:5324365Fax:5324111DearClient,OfficeAngelsisadvisingbusinessestoplanasfaraheadaspossibletoensureguaranteedstaffcoverduringholidayperiods.Thereisnowa(19)shortageofskilledsecretarialandadmin
37、istrativestaffandthisis(20)togetworseoverthenexttwelvemonths.Businesseswhichrequirestaffwithexperienceofspecialistcomputerapplicationsarethemostat(21).Youareadvisedto(22)ouragencywellbeforethestaffareactuallyneededtobecertainoffillinggapswithadequately(23)personnel.Ifyoudon't,it'salmost(24)t
38、hatyouwillbeleftwithouttheskillsneededto(25)yourofficerunningsmoothly.The(26)fortheshortageofsecretarialstaffappearstobeacombinationoftwo(27).Therehasbeenan(28)inthedemandforsecretarialservicesoverthelastfewyears,andatthesametimetherehasbeena(29)ofstudentsdecidingtochoosesecretarialstudies.OfficeAng
39、elsAgencywould(30)toemphasizethatbusinessesshouldnotunderestimatethedifficultyof(31)experiencedtemporarystaff.Itisalsonecessarytomakethe(32)thatbusinessesshouldbepreparedforthefactthattheymayhavetopaymoreforthiskindof(33)inthefuture.19.A. hardB. seriousC. sureD. strong正确答案是20.A. hopedB. wantedC. exp
40、ectedD. prepared正确答案是21.A. riskB. chanceC. worryD. difficulty正确答案是22.A.confirmB.communicateC.contactD.command正确答案是23.A. lecturedB. aidedC. formedD. trained正确答案是24.A. positiveB. correctC. rightD. certain正确答案是25.A.saveB. keepC. ensureD. continue正确答案是26.A. reasonB. purposeC. resultD. problem正确答案是27.A.
41、articlesB. mattersC. factorsD. subjects正确答案是28.A. enlargementB. increaseC. additionD. upgrade正确答案是29.A.lackB.needC.requirementD.few正确答案是30.A. requestB. desireC. askD. like正确答案是31.A. achievingB. obtainingC. realizingD. earning正确答案是32.A. pointB. ideaC. positionD. subject正确答案是33.A. offerB. deliveryC.pr
42、oductD.service正确答案是PartFiveQuestions34-45Readthearticlebelowaboutairporthotels.Inmostofthelines34-45thereisoneextraword.Itiseithergrammaticallyincorrectordoesnotfitinwiththemeaningofthetext.Somelines,however,arecorrect.Ifalineiscorrect,writeCORRECTonyourAnswerSheet.Ifthereisanextrawordintheline,writ
43、etheextrawordinCAPITALLETTERSonyourAnswerSheet.Theexercisesbeginswithtwoexamples,(0)and(00).Examples0CORRECT00OFCHECKINGINTOAWORKINGBASE0Smartbusinesstravelerstodayarestayingattheairporttodobusiness.Ratherthan00wasteoftimeintrafficjamsastheytrytoreachcitycentervenues,businesspeople34. areusingconfer
44、encefacilitiesontheofferatairports.Busyexecutivesarealso35. stayingthereovernighttoavoidthedifficultyofgettingtherefortakeanearlymorning36. meeting.Anditmakessenseforinternationalmeetingstobeheldairairports.Itis37. principallythroughtheimprovementinairporthotelsthathasenabledthis38. developmenttotak
45、eplace.Todaythesemini-conferencecentersprovideservicesare39. designedforbusinesstravelers,likeaquickcheck-inandround-the-clockrestaurants,40. sotheycangettoworkasquicklyaspossible.Theyarealsolessexpensiveplace41. thantheircitycentercounterparts.Notlongyearsago,airporthotelswere42. uncomfortable,unat
46、tractiveandinconvenientforasfarasthebusinesstravelerwas43. concerned.Yetnowthatthereisstronginterest,astravelersbecomeawareofthe44. newfacilities.Demandforsmallmeetingroomsishuge,usuallyforinterviewsorone-to-one45. meetings,whereexecutivesflytheminandoutthesameday.Theageoftheairportisuponus.WritingP
47、artOneQuestion46Youareamanagerinasmallpublishingcompany.Youhaverecentlytakenchargeofyourcompany'sstafftrainingprogramme.Beforetheprogrammestartsyouwouldliketoidentifytrainingareasthatstaffareinterestedin.Writeamemotoallstaff:sayingwhentheprogrammewillstartaskingforsuggestionsfortheprogrammegivingadeadlineforsuggestions.Write140-150words.Writeontheseparateanswerpaperprovided.MemorandumToFromDa
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