酒店宾馆常用英语口语900句

1、酒店宾馆常用英语口语900句目录酒店宾馆常用英语口语900句-1-问候客人（一）-1-问候英语（二）-2-问候客人（三）-3-换房续住（四）-7-问询服务（五）-9-行李服务（六）-12-电话总机服务（七）-15-结账与兑换服务（八）-18-订票服务（九）-23-餐饮服务（十）-24-餐厅服务（十一）-26-点菜服务（十二）-28-餐厅值台服务（十三）-31-结账服务（十四）-32-酒吧服务（十五）-35-清扫客房（十六）-41-客房送餐服务（十七）-42-赔偿与更换服务（十八）-44-事物招领服务（十九）-46-客房维修（二十）-47-洗衣服务（二H一）-49-在饭店医务室（二十二）-54-

2、在饭店购物中心（二十三）-55-问候客人I.Goodmorning,sir.早上好，先生。2 .Goodafternoon,madam.中午好，太太。3 .Goodevening,sir.晚上好，先生。4 .Goodnight,madam.晚安，夫人。Howareyou?你好吗？Fine,thankyou,andyou?很好，谢谢，您呢?Fine,thanks.很好，谢谢。5 .Howdoyoudo?您好？Howdoyoudo!您好！6 .Welcometoourhotel.欢迎光临我们饭店。7 .Mayyouenjoyyourstayinourhotel.祝您住店期间愉快。8 .Hopeyo

3、uhadagoodtrip.希望您旅途愉快。9 .Hopeyouhaveagoodjourney.祝您旅途愉快。1.1 It'snicetomeetyou,sir.见到您很高兴，先生。11 .Pleasanttomeetyou,sir.Mynameis见到您很高兴，先生。我叫xxx12 .Welcomeyouback,sir.欢迎您回来，先生。13 .Nicetoseeyouagain,madam.很高兴又见到您，夫人。14 .Goodbye,thankyouforcoming.Pleasecomeagain.再见，感谢您光临,希望您再次光临。15 .Haveaniceday.祝您今天

4、愉快。16 .Haveagoodevening.祝您度过一个愉快的夜晚。17 .Haveagoodweekend.祝您周末愉快。18 .Goodnightandhaveagoodrest.晚安，祝您休息好。19 .Goodnightandpleasantdreams.晚安，祝您做个好梦。20 .Goodnightandrestwell.Hopeyouwillcomebacktomorrow.晚安，祝您休息好，明天再来。问候英语（二）21 .Hopeyouapleasantjourneyhome.祝您回程愉快。22 .Happylanding.一路顺风。23 .WhatcanIdoforyou,

5、sir?先生，请问我可以帮您吗？24 .MayIhelpyou?我可以帮您忙吗？25 .MayIbeofanyassistance?我可以为您做些什么？26 .IsthereanythingIcandoforyou?我能为您做点什么？27 .Hereyouare,sir.先生，给您。28 .Sorrytohavekeptyouwaitingsolong,sir.对不起，先生，让您久等了。29 .Thankyouforwaiting,sir.谢谢您的等候，先生。30 .Thankyou.谢谢。It'smypleasure.不用谢，很乐意为您效劳。1.1 It'smyduty.这是

6、我应该做的。32 .That'sallright.不用谢。33 .Notatall.不用谢。34 .Don'tmentionit.不必介意。35.I'mafraidnot.恐怕不行。36.It'snotpossible.这不可能。37.I'mreallysorry,butyouseemydifficulties.真对不起，但希望您能体谅我的难处。38.I'mreallysorrytohearthat.真抱歉听您这样说。39.Ibegyourpardon.对不起，请您再说一遍好吗？40.Pardonme,sir?先生，对不起，请您重复一遍，好吗？问

7、候客人（三）1.1 I'11100kintoit.我将会调查此事。42 .Howareyou?I'mgladtomeetyouhere.您好！在这里见到您真高兴。43 .Wehaven'tseenyouforalongtime.Howareyougettingalong?我们好久没见面了，您好吗？44 .Wishyouasuccessfulvisit.祝您访问成功。45 .MerryChristmas!圣诞快乐！46 .Happynewyear!新年快乐！47 .Wishyougoodluck!祝您好运！48 .Wishyouahappyfestival!祝您节日愉快！

8、49 .Afteryou,please,sir.先生，您先请。50 .Thankyouforyourcompliment.谢谢您的赞扬。51 .Thankyouforyourkindunderstanding.谢谢您的谅解。52 .What'sthematter?MayIhelpyou?怎么了？我可以帮你吗？53 .Ihavecometosaygoodbye.我是来告另用勺。54 .I'dliketosaygoodbyetoyouall.我要向你们大家告别了。55 .Goodbyethen,anddon'tforgettokeepintouch.那么再见，别忘记了保持联

9、系。56 .Goodbyethen,andremembermetoyourparents.那么再见，代我向您父母问好。57 .Howlongwillyoustayhere?您在这里住多久？58 .MayIshowyoutoyourroom,sir?Hopeyou'llenjoyyourstayinourhotel.先生，我带您到房间去，好吗？祝您在我们饭店居住愉快。59 .Wendy,I'dlikeyoutomeetmyfriend,Sam.温迪，我给你介绍一下我的朋友，山姆。60 .HowdoyoulikeBeijing?您觉得北京怎么样？61 .What'syour

10、firstimpressionofChina?您对中国的初步印象如何？62 .Howdoyoulikeourhotel?您觉得我们饭店怎么样？63 .Helpyourselftodinner,please.请用餐。64 .Wehopeyouwillcomeandstaywithusagain.希望您再次光临我们饭店。65 .Wehopeyouhadanenjoyablestay,sir.先生，希望您在这里住的愉快。66 .Haveapleasantjourneyhome.祝您旅途愉快。67 .Thankyouforchoosingourhotel,Ihopeyouenjoyyourstay.谢

11、谢您光临我们饭店，希望您在这里住的愉快。68 .Thankyouverymuch,sir.Goodbye,hopeyouhaveagoodflight.先生，非常感谢您。再见，希望您航程愉快。69 .Weareveryhappytohaveyouhere.Mr.brown.Idohopeyouareenjoyingyourstaywithus.布朗先生，我们非常高兴您住在我们饭店，我真心希望您在这里住的愉快。70 .Seeyoutomorrow,sir.先生，明天见。71 .Pleasantjourneyhome.祝您归途愉快。72 .IsthereanythingelsethatIcando

12、foryou?您还有别的事情要我帮忙吗？73 .W川ittroubleyou?这会打扰您吗？74 .WouldyoumindifI?如果您不介意，我可以吗？75.Ifwehaveanyshortcoming,pleasepointitout.照顾不周，请多指正。76.I'msorrytodisturbyou.对不起，打扰了。1.1 I'msorry,It'sourfault.对不起，这是我们的错。78 .Thanksforyourreminding.谢谢您的提醒。79 .We'lltryourbesttotakesomemeasuressothatyoucanb

13、esatisfied.我们将立即采取措施，使您满意。80 .Goodmorning,RoomReservation,mayIhelpyou?早上好，客房预订处，请问我可以帮助您吗？138 .Wouldyoupleasecompletethisregistrationform?请您填写一下这张登记表，好吗？139 .Couldyoupleaseputyournationalitythere,sir?先生，请将您的国籍写在这。140 .MayIaskyoutoputyournameinblockcapitals?请用大写字母写您的名字好吗？141 .What'syouroccupation

14、,please?请问您的职业？142 .What'syouraddressinyournativecountry,please?请问您在本国的地址？143 .Couldyousignyourname,please?请您签一下名，好吗？1.1 .I'llneedyoursignature.我需要您的签名。1.51 Signhere,please.请在这签。146 .Wouldyouputyoursignaturehere,please?请您在这签一下名，好吗？147 .MayIseeyourpassport,please?我可以看看您的护照吗？148 .Haveyougotany

15、identification?您有什么可以证明您身份的吗？149 .Hereisyourkey,hopeyouenjoyyourstayinourhotel.这是您的钥匙，祝您住店愉快。150 .CouldyoupleaseputyourkeyontheReceptionCounterwhenyouareoutforthesakeofsafety?为安全期间，请您在外出时把房间钥匙放到接待台来好吗？151 .Couldyoukeepyourroomkeyuntilyoucheckout?请您在住点期间自己保管钥匙，直到离店。152 .Theporterwillshowyoutoyourroom

16、.行李员会领您去您的房间的。153 .Yourroomnumberis502.onthefifthfloor.您的房号是502房，在5楼。154 .Theporterwilltakeyourluggageandshowyoutheway.行李员会为您提行李，并为您领路。155.I'mafraidyourroomisnotreadyyet.Wouldyoumindwaiting,please?Weareverysorryfortheinconvenience.恐怕您的房间还没有整理好，希望您不会介意在这里等一下，给您带来的不便真对不起。156.Ourcheckintimeis12noon

17、,I'mafraidwehavenovacantroomsnow.wouldyoumindwaitinguntilthen?我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?157 .Unfortunately,wearefullybookedfortonight,wouldyoulikemetogetyouaroominanotherhotel?很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗？158 .Pleasewaitamoment,Ihavetocheckifthereisaroomavailable.请稍等，我要查一下看是否有空房间可以出租

18、。159 .Asahotelpolicy,werequireoneday'sroomchargeasadepositforguestswithoutreservation.饭店规定没有预订的客人入住需交一天的房费押金。160 .Theroomrateis135perdayincluding10%servicecharge.房费是每天135美元，包括10%的服务费。161 .Room-to-roomcallscanbemadefromyourroom,pleasedialroomnumberdirectly.在房间内可拨打房间与房间的电话，请直接拨号。162 .Half-dayroomr

19、atewillbechargedifyoucheckoutafter12:00noon.如果您在中午12:00点以后退房将加收半天房费。163 .Full-dayroomratewillbeaddedifyoucheckoutafter6:00pm.如您在下午6点以后退房将收全天房费。164 .Noadditionalchargeisrequiredforchildrenunder12sharingparent'sroomwithoutextrabed.12岁以下儿童与父母同床不收加床费。165 .Allreservationarehelduntil6:00pmunlessguaran

20、teedorinformedearlier,asahotelpolicy.饭店规定，除保证类预订或提前预订外，其他预订均保留房间至预订日当天下午6点。166 .Ratesaresubjecttochangebythehotelmanagementwithoutapriornotice.饭店房价若有变更，恕不另行通知。167 .Wehavespecialcorporateratesforcertaincommercialaccounts.我们对某些商业团体实行特别价格。168 .Pleaseshowmeyourpassportorsomeotheridentification.请让我看一下您的护

21、照或其他能证明您身份的证件。169.I'mduetocheckouttomorrow,butI'dliketoextendmystaybytwoorthreedays.我应该明天离店，但我想延长两至三天离店。换房续住（四）170 .MayIhaveyournameandroomandroomnumber,please?请问您的姓名和房号。171 .Justamoment,please.I'llcheckourroomavailableforthenextthreedays.请稍等，我查一下后三天的各房可出租情况.172 .Thankyouforwaiting,sir.I

22、'mafraidourhotelisfullybookedforthenextweek.让您久等了，先生，谢谢。恐怕下周我们饭店的客房都订满了。173 .Butwemayhavecancellations,couldyoucheckwithusat8:00pmthisevening.但我们可能取消预订的客房，您今晚8点再与我们核对一下好吗？174 .I'msorry,butweareexpectingseveraltourgroupstoarrivetoday,wearebookedsolid.对不起，今天我们将有几个旅行团队到达，我们的房间已全部订满。175 .ShallIc

23、ontactanotherhotelforyou?让我帮您联系另一家饭店，好吗？176.CouldIkeeptheroomthisafternoon?Myfightdoesn'tleaveuntil6:15pm,andIdon'twanttowaitaroundattheairportallday.我能把房间保留到今天下午吗？我的航班要到下午6:15分才起飞，我不想整天呆在机场。177.Ifweweren'tsoheavilybooked,wecouldletyoustayintheroomfreeofcharge.假如我们的客房没有订满的话，我们可以让您免费住半天。1

24、78.Ifyoureallywanttokeepyourroomthisafternoon,wellhavetochargeyou50%oftheprice.如果您真想保留房间到今天下午，我们得加收您半天房费。179.Nevermind,then.YoucankeepyourluggageattheBellServiceuntil5:00pmfreeofcharge.不要紧，您可以免费将您的行李寄存在行礼部到下午5点。180.I'mafraidthatairconditionerinyourroomneedsrepairing.Wewouldliketorequestyoutochan

25、geyourroom.恐怕您房间的空调需要维修，我们想请您换一下房间。181 .Whattimeisthemostconvenientforyoutochangeyourroom,sir?sorryfortheinconvenience.对您来说什么换房最方便，先生？给您带来不便真抱歉。182 .Wecouldmoveyourluggagetothenewroomwhileyouareout,butcouldyoutakeanyvaluableswithyou?在您外出期间，我们可以帮您把行李搬至新房间内，不过您要事先把贵重物品带走。183 .Youmaypickupyournewroomke

26、y502#fromtheReceptionCounterwhenyoureturn.您回来时可以在接待台领您新房间502号的钥匙。184 .CouldyouleaveyourformerroomkeyattheFrontDeskwhenyougoout,please?您外出时请把您原房间钥匙放在总台好吗？185.Thank you very much indeed , sir.inconvenience. Hope you have a nice day.来不便真抱歉，希望您愉快。186 .We ll extend the reservation for you.187 .We ll make

27、 the room change for you.188 .You may keep the room till 3:00pm 房间保留到下午3: 00。189 .How many nights do you wish to extend190 .How much longer would you like to stayWe are very sorry for the真的非常谢谢您，先生。给您带我们可以为您延长预订。我们可以给您换个房间。,if you wish.如果您愿意，可以将?你希望延长住店几个晚上？?您想再住多久？191.Thehotelisfullandtherewillbeso

28、meonetakingyourroom.Wellkeepyourluggageifyoulike.我们饭店现已住满，您的房间已预订给别人，如果您愿意，我们可以为您保管行李。（适用于客人想中午结帐后保留房间至下午的情况）192.I'mafraidyou'llhavetovacateyourroomby11amImustapologizefortheinconvenience.非常抱歉，恐怕要请您在商务11点前搬出房间了。给您带来不便，我表示歉意。193 .Yourroomhasbeenbookedfortomorrow.Wouldyoumindchangingaroom?您的房间

29、明晚已预订给别人了。请您换一个房间，好吗？194 .A：Excuseme,wherecanIsendacable?对不起，请问在哪可以发电报。B:Walkstraightahead,thereisapostofficeontheright.直走，在您右手边有一个邮局。问询服务（五）195 .A:Iwanttochangesomemoney,whereisthebank?我想兑换一些钱，请问银行在哪？B:Goupstairsfromhereandthenturnleft.It'snexttothepostoffice.请从这里上楼然后左拐，就在邮局旁。196 .Youcangetyour

30、moneychangedatthecashier'soffice.您可以在收银处兑换外币。197 .Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.商店在一楼，有中、外香烟出售。198 .Thereisacoffeeshoponthesecondfloorandsnacksareservedthereallday.咖啡厅在二楼，全天供应快餐。199 .WehaveaChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?我们有

31、中餐厅和西餐厅，您更喜欢哪一种？200 .Thereisarecreationcentreonthegroundfloor.Youcanplaybilliards、tabletennis、bridgeandgobowling.一楼有康乐中心，在那里可以打台球、乒乓球、桥牌和保龄球。201 .Breakfastisservedinyourroomfrom7amtill10am.Ifyouwishtohavebreakfastinyourroom,askforRoomServiceonthephone.早餐送餐服务是从早上7点至上午10点。如果您想在房间用早餐，请打电话要送餐服务。202 .For

32、allenquiriesjustliftyourtelephonereceiverandaskforReception.您如果需要问询什么事，可以打电话给前厅接待。203 .Apartfromtherecreationcentre,wealsohaveahealthclubonthesecondfloor.除了娱乐中心以外，我们在二楼还有一个健身俱乐部。204 .Youcanbuysomestampsandpostcardsinthepostoffice.您可以在邮局买邮票和明信片。205ACouldyoudirectustotherestaurant?请问去餐厅怎么走？B：Yes,I'

33、;llshowyouthewaymyself.我亲自领你们去。206Awhere'sthecoffeeshop,please?请问咖啡厅在哪？B:Gostraightthroughthecafeteriaandrestaurantandyou'llfinditjustinfrontofyou.径直走，穿过自助餐厅和餐馆您会看到它正在您面前。207 .A:Iwonderifyoucouldtellmewherethehealthclubis?您是否能告诉我健身房在哪？B:It'sroundheretotheleft.Followthesignmarkedsaunaandi

34、t'sjustnextdoortothat.从这向左拐。顺着蒸汽浴的标志走，健身房就在蒸汽浴旁边。208 .A:Whereisthephonebooth,please?请问电话亭在哪？B:Alongtheretoyourleft,madam.It'sjustpasttheBusinessCentreoppositetheelevator.向左走，走过商务中心，就在电梯对面。210 .A:Isthistherightwayforthesouvenirshop?到礼品商店，从这走，对吗？B:Yes,itis.Alongthecorridor,pastthenewsstandandt

35、helibrary.使得，顺着楼梯走下去，走过报刊亭和图书馆就是商店。211 .A:Isthelobbybarsomewherehereabouts?大堂吧就在附近吗？B:It'srightbehindyou,sir.ButI'mafraidthey'renotopentill11:00o'clock.酒吧就在您身后，先生。但是恐怕11点以后才开始营业。212 .A:AmIgoingtherightwayforthetenniscourts?去网球场是这条路吗？B:Alongthecorridortoyourright,turnleft,godownthesta

36、irs,alongabitfurtherandoutintotheyard.顺着您右手那个楼梯走，然后左拐，下楼再往前走一点，出门进了院子就是网球场。213 .A:I'mlookingfortheconferenceroomNo4.我要找4号会议室。B:Theyareallfacingtheopenlounge.Alongtoyourright,pasttheelevatorsandupthestairs.会议室都在休息厅对面，顺着右边走，走过电梯，上楼就是。214 .A:CanIgetacopyoftheNewYorkTimeshere?我能在这买到纽约时报吗？B:Thenewsst

37、andhasawideselectionofforeignnewspapersandmagazines.我们报刊亭有各种外国报纸和杂志供您选择。215.A:Whatisthebasicratefortaxishere?这里出租车的基价是多少？B:It'sabout¥1.2eachkilometer,buttheratedoublewhenexceeding10kilometers,andthereisnightrateforafter10o'clockatnight.大约1公里1.2元，但是超过10公里以后加倍收费，并且晚上10点以后实行夜间收费价格。216 .A:C

38、anIgetsomethinghotatthishourofnight.在晚上这个时间，我是否还能吃上点热的东西？B:Yes,overthereinthecoffeeshop,it'sclosesmidnight.可以，刃B边的咖啡厅半夜才关门。217 .A:I'dliketobooktwoflightticketsforShanghaiforthe11th.我要订两张11日去上海的机票。B:Thetravelagencyinthehoteltakesallkindsofbooking.饭店旅行社代办各种预定票。218.A:Whendotheshopsclosearoundhe

39、re?这附近的商店一般几点钟关门？B:Around8o'clockintheevening.晚上8点左右。219.Thereisafreesupplyofsoftdrinksinthecoffeeshopatthishour.咖啡厅现在免费供饮软饮料。220.Youcanusethesportsequipmentfreeofchargeinthehealthclub.您可以免费使用健身房的运动器械。221.Sportsequipmentisavailableatasmallchargeof2Yuanperhour.使用运动器械每小时收费2元。222.Sportsequipmentisa

40、vailablefreeofcharge.运动器械是免费提供的。223.Wedonotchargeforadmissiontothehealthclub.进健身房不收费。224.Ourchargeforsportsequipmentisfourdollarsperhour.我们运动器械以一小时4美元的标准收费。225 .CanyousuggestsomeplacewhereIcanhavefun?你能告诉我哪里可以娱乐吗？226 .Thereisabilliardroomonthefirstfloor.一楼有一个台球室。227 .Sometimesperformancesaregivenint

41、hehotel.饭店里有时有文艺演出。228 .Doyouhaveaswimmingpoolhere?这里有游泳池吗？229 .Isthereadancehallhere?这里有舞厅吗？230.Whatkindofperformancesarethere?都有些什么文艺演出？231.Oh,thereareacrobaticsorperformancesgivenbysonganddanceensembles.有时有杂技、音乐会、歌舞等。232 .Couldyouhelpmegetataxi?您替我要辆出租车好吗？233 .Wheredoyouwanttogo?您想去哪里？234 .Doyouw

42、anttomakeasingletriporaroundtrip?您是要单程，还是要往返？行李服务（六）235 .Goodafternoon,sir.WelcometotheInternationalHotel.下午好，先生，欢迎光临国际大酒店。236 .Howmanypiecesofluggagedoyouhave?请问您一共有几件行李？237.I'llshowyoutotheReceptionDesk.Thisway,please.我带您到接待台，这边请。我把您的行李放在238.Illputyoursuitcasesbythepostoverthere.那边的柱子那里。239 .A

43、bellmanwillshowyoutoyourroomwhenyouhavefinishedcheckingin.您办理完住点手续后，行李员将带您到您的房间。240 .Goodevening,sir.I'llshowyoutoyourroom.Youhavetwosuitcasesandonebriefcase.Isthiscorrect?晚上好，先生。我将带您到您的房间去。您有两只箱子和一只手提箱，对吗？241 .Isthereanythingbreakableinyourbriefcase?您的手提箱里有易碎的东西吗？242 .Pleasefollowme,sir.Yourele

44、vatoristhisway.请跟我来，您的电梯在这边。243 .Watchyourstep,sir.Andcomethisway,please.您走好，先生，请这边走。244 .Thisisyourroom,sir,afteryou,sir.MayIputyoursuitcaseshere?这是您的房间，先生。您请进，我可以把您的箱子放在这吗？245 .Hereisyourroomkey,sir.Isthisthecorrectnumberofbags?先生，这是您的房间钥匙，您的行李件数对吗？246 .Overhereistheswitchforthebedsidelamp,andthis

45、isthevolumecontrolfortheTVandthisisthechannelselector.这是床头灯开关，这是电视音量开关，这是电视频道开关。247 .Ifyourequireanything,youcancalltheAssistantManager.如果您有事要询问，您可以打电话给大堂副理。248 .Howmanybagsdoyouhaveall?您一共有几个包？249 .Isthisallyourluggage?这是您全部的行李吗？250 .MayIhelpyouwithyoubags,sir?先生让我帮您拿行李，好吗？251 .Justamoment,I'll

46、bringaluggagecart.请稍等一下，我去推辆行李车来。252 .Wouldyoumindtakingthesebottleswithyou?您是不是能提着这几个瓶子？253.Could you take this camera with you相机带在身上？,sir ?先生，您是不是能吧这个照254 .Justamoment,please.Theelevatorwillbeheresoon.请稍等一会，电梯一会就下来。255 .Thiselevatordoesn'tgouptotheguestrooms.这个电梯不通客房。256 .Pleasetakethiselevato

47、rfortherestaurant.请乘这个电梯去餐厅。257 .Thisisanexpresselevatorfortherestaurant.这是去餐厅的特快电梯吗？1.1 .Ifyouwouldliketogototherestaurantonthetopfloor,pleasechangeelevatorsatthe15thfloor.如果您想去顶层餐厅，请在15层换梯。259 .Hereisabrochureexplaininghotelservice.这里有本小册子介绍饭店各项服务。260 .YourbagswillbekeptattheBellCaptain'sDesk.

48、您的包将存放在行李部。261 .YoumaypickupyourbagsfromtheBellCaptain'sDesk.您可以到行李部取您的包。262 .CouldyoucomedowntotheBellCaptain'sDeskwithyourclaimtagtopickupyourbags,sir?先生，请您拿着行李牌到行李部来取您的包。263 .Thisisyourclaimtag,sir.We'llkeepyourluggageattheBellCaptain'sDesk.Couldyoupickitupthere,please?这是您的行李寄存卡，先

49、生。我们将把您的行李寄存在行李部，请您到那里取行李，好吗？264 .A:I'mgoingtocheck-outsoon.Couldyoupickupmyluggage,please?我马上就要离店了，你可以上来帮我拿行李吗？B:Certainly,sir.Wellsendabellmanimmediately.MayIhaveyourroomnumber,please?没问题，先生。我们马上派一名行李员上来，请问您的房号是多少？265 .HowmuchisthepostageontheseletterstoThailand,please?这些信寄到泰国邮资是多少？266 .Doyouh

50、aveEMSinthehotel?饭店里有特快专递服务吗？267 .CouldyoutellmehowmuchthisparcelistoFrance?请问这包裹寄到法国要多少钱？268 .What'sthesurchargeonthisexpressletter,please?这封快信的附加费是多少？269 .CouldyoutellmemuchitcoststosendaletterairmailfromheretoBeijing?你能否告诉寄封航空信到北京要多少费用？270 .I'llhavetoweighitfirst,it'salittleoverweight

51、.You'llhavetopayextra.我要先称一下，这封信有些超重，您必须付些额外费用。271 .What'sthepostageforthisparceltoXian,please?请问这只包裹寄到西安要多少钱？272 .Letmeweightitfirst,10Yuan,please.让我先称一下，请付10元钱邮寄。电话总机服务（七）273 .Internationalhotel.MayIhelpyou?国际大酒店，我可以帮您吗？274.I'mputtingyouthrough,sir.I'msorry,there'snoanswer.Woul

52、dyouliketoleaveamessageortocallback?我给您接过去，先生。对不起，没有人听电话，您是留言还是再打过来？275.Holdon,please.I'llputyouthroughtotheinformation?请另U挂，我帮你转到前台问询。276.I'msorry,sir.Butthemanager'slineisbusy.I'llcallyoubackwhenitisfree.对不起，先生。经理电话占线，线路通时我给您打过来。277.I'vegotthemanager'sofficeforyou,sir.Theli

53、neisfree.我已帮您接通了经理办公室电话，先生。电话占线了。278 .Thisistheoperator,mayIhelpyou?这是总机，我可以帮您吗？279 .Wehaveacomputerwake-upservice,pleasedial5firstandthenthewake-uptime.我们有电脑叫醒服务，请先拨5,然后拨叫醒时间。280 .Ourcomputerwillrecordthetimeandyourroomnumber.电月而将记录下您的叫醒时间和房号。281 .Excusemeforaskingbutwhichcountryareyoucalling?对不起，请

54、问您要往哪个国家打电话？282 .Whichcountryareyoucalling,please?请问您要哪个国家？283 .Whichcity,please?doyouknowthecityareacode?请问时哪个城市？您知道区号吗？284 .MayIhavethenumber,please?请问电话号码是多少？285 .Couldyoupleasetellmethetelephonenumber?请您告诉我电话号码。286 .Couldyoupleasetellmetheparty'sfullnameandtelephonenumber,please?请告诉我您要通话的对方的

55、全名和号码，好吗？287 .What'syournameandroomnumber,please?请问您的姓名和房号？288.Couldyourepeatthenumber,please?请您重复一下电话号码，好吗？289.Wouldyoulikeapaycalloracollectcall,madam女士,您是要拨直接付款电话还是要对方付款电话？290 .Howwouldyouliketomakethecall,madam女士，您希望怎样付款？291.Wouldyoulikemetoplacethecallforyou?您要我帮您接通电话吗？292.MayIremindyouther

56、eisstillahandlingcharge?我还要提醒您一下，另外还有手续费。1.1 .I'msorry,madam.I'mafraidthecreditcardcannotbeused.女士，对不起，恐怕您不能使用信用卡。294 .Justamomentplease.I'llputyouthrough.请稍等，我给您接过去。295 .MayIknowwhoiscalling,please?我可以问是谁在讲话吗？296.I'llswitchyoutoroom333#.我马上为您接333号房。1.1 .I'llconnectyoutoMr.Smith&

57、#39;sroomrightaway.我马上为您接Smith先生房问。298 .PleaseholdthelineamomentI'mputtingyouthroughtohisoffice.请不要放电话，我这就给您接待他办公室去。299 .You'rethrough,sir.先生，给您接通了。300.Imsorry,thelineisbusy.Wouldyouliketoholdonorcallback?对不起，占线。您是等一会，还是过会再打过来？301.Wouldyoulikemetopagehim?您需要我为您呼叫一下吗？302.Sir,thereisnoanswer.W

58、ouldyouliketoleaveamessage?先生，没有人接电话，您是不是要留言？303.I'mafraidIcannottransfercallsfromthehousephone.Couldyoudialthenumberdirectly,please?抱歉，我这里无法为您转电话，请您直接拨那个电话号码，好吗？304.I'lltransferyourcall.Couldyouholdtheline,please?我这就把您的电话转过去。请不要放电话，好吗？305.MayItellhimwhoiscalling,please?请问我可以告诉他是谁打的电话吗？306.ShallIaskhimtoreturnyourcall?我请他给您回电话，好吗？307.ShallIaskhimtotelephoneyou?andyourtelephonenumber,please?我让他给您打电话，好吗？请问您的电话号码？308.Wouldyoucaretowaitamomentandcallbacklater?请您不肖等会再