常见基站告警处理

1、目录ULTRA一、 TRX级7743，7745，7606·············································&#

2、183;···············17606，7735，7725，7741，·······························

3、;·······················27744··························

4、···············································2二、BTS和BCF级7738，76

5、02，7601·················································

6、;············47604，7616····································&

7、#183;······························57704，7705，7711，7712，7746···············

8、··································67767···············&

9、#183;·················································&

10、#183;·······7DE347530，7840，7900，7706······································&

11、#183;················87838，7839，7949······························

12、3;······························9传输8020，8050，8099，8010，8011，8012··············&#

13、183;····························108112，8179···················

14、83;···············································11附表1：告警代码定位

15、83;·················································

16、83;······11附表2：基站告警代码·········································

17、83;···············11ULTRA TRX级：7743告警： JANBSC22G BCF-0283 BTS-0583 QUAL 2009-04-01 12:14:59.87* ALARM TRX -004 JACXBAOYUYUA1E (30042) 7743 MEAN HOLDING TIME BELOW DEFINED THRESHOLD 01 00 00 00 01 01 01 00 04 02 8d 主要是由于GPRS告警

18、引起，不会对掉话率有什么影响，可能会影响彩信、GPRS激活成功率、GPRS掉话率等，处理方式同7745告警。7745告警：JANBSC22G BCF-0174 BTS-0176 QUAL 2009-03-28 08:15:03.12* ALARM TRX -009 JACXZHENGBJ3 (27326) 7745 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD 01 00 00 00 01 00 00 00 00 03 02 20d01 00 00 00 01 00 00 00 00 03 02 20d其中头位数表示：01表示TCH 02表示SDCC

19、H第二到第九位数表示一块载频8个时隙，00正常，01掉话第十位指出掉话时隙 当02时，表示SDCCH掉话率高，查看SDCCH掉话原因，大部分可能为BSC数据错或MSC数据定义有误造成。 当01时，表示TCH掉话率高，最后一位表示载频由于信道失败的掉话占整个载频掉话总数的百分比，如该值超过30，可考虑重启载频、扇区、BCF。如重启后仍然存在过多的7745告警，并且小区总体掉话率依然偏高（无直放站情况下大于8的掉话率）建议更换载频版或BB2板，一般能解决。7606告警： JANBSC22G BCF-0004 BTS-0305 EQUIPM 2009-03-24 02:13:42.62* ALARM

20、 TRX -007 JACXSHENGANCU2E (24260) 7606 TRX FAULTY The transmitter output power is too low. 05 02 07 98 00 007606一般为载频退服告警，有不同的告警提示，The transmitter output power is too low.载频输出电平过低，载频故障，一般更换载频即可，故障代码：05 02 07 98 00 00，第四位98指出故障或故障相关板件，98一般为TSxx，96 一般为BOI，97为BB2，9A为RTxx，9B为DUxx，详见附表1，可根据告警提示信息和代码进行故障定

21、位处理。7607告警：JANBSC02G BCF-0247 BTS-0247 EQUIPM 2009-03-04 00:16:25.82* ALARM TRX -006 SHXXTANGYUCL1 (10241) 7607 TRX OPERATION DEGRADED Performance is degraded in 1st branch dual variable gain duplex unit. 06 02 03 9B 00 00载频级告警，7607告警一般指向合路器单元 ，同一合路器所带载频一般都会出现此告警，代码指向和7606告警一样，9B为DVGA，根据告警指示信息可定位为合路

22、器DVGA故障。7725告警： JANBSC17G BCF-0094 BTS-0093 EQUIPM 2009-03-31 20:08:38.72* ALARM TRX -003 SHXNYUTIAN2 RTSL-007 (51454) 7725 TRAFFIC CHANNEL ACTIVATION FAILURE 02 TCH信道激活启动失败告警，一般重启载频及相应时隙告警可消失，如无法消除可检查硬件故障，更换该载频。7735告警： JANBSC22G BCF-0030 BTS-0030 EQUIPM 2009-03-08 23:24:45.73* ALARM TRX -001 JACXCA

23、IYOUJI1 (15075) 7735 TRX TEST FAILED 2d 46d 255d 00000000 112d 00000000 111d 载频测试失败告警。 7741告警： JANBSC01G BCF-0237 BTS-0237 QUAL 2009-03-09 04:11:19.35* ALARM TRX -001 YIXXDONGSHANGX1 RTSL-003 (47863) 7741 MEAN HOLDING TIME ABOVE DEFINED THRESHOLD F0 120d 1d 7212d 重启相应载频及时隙。7744告警： JANBSC04G BCF-0108

24、 BTS-0108 QUAL 2009-03-23 14:03:59.84* ALARM TRX -002 JSXXGUANSHAN1 (15814) 7744 EXCESSIVE TCH INTERFERENCE 00 00 2A 24 34 3B 38 3F 04 50d 载频干扰告警，有可能是频点干扰，硬件干扰和仪器干扰，检查该频点是否与附近基站同邻频，硬件是否故障或是否附近开了干扰仪器。用ZERO可查看干扰等级。BTS和BCF级7600告警 JANBSC02G BCF-0100 EQUIPM 2009-08-15 20:35:22.62* ALARM DISABLED (41430)

25、7600 BCF FAULTY 2nd branch LNA in dual variable gain duplex unit is faulty. 06 02 01 9B 00 00 7600告警一般为合路器，天馈线告警，更换合路器及其D-BUS线，检查天馈线，合路器连接，测试天馈线驻波比，是否挂直放站，检查直放站是否故障，测试天馈线驻波比7738告警：JANBSC22G BCF-0277 BTS-0578 QUAL 2009-03-30 10:00:57.58* ALARM JACXYIZHUANPN2E (28632) 7738 BTS WITH NO TRANSACTIONS 02

26、目前无好的方法能杜绝，大多是由于小区运行吊死所致，现象是用户不能正常起呼，掉话极高，虽然有较强信号，但就是打不了电话。我们目前只能通过及时反应，将该小区迅速重启，一般都能解决。7602告警JANBSC02G BCF-0192 ENVIR 2009-03-04 00:24:28.00* ALARM (10332) 7602 BCF NOTIFICATION Mismatch between BSC/MMI configuration file and the actual configuration. 06 02 01 9B 00 00 BCF级告警，告警指示信息为BSC端和BTS端硬件数据库不

27、匹配告警，检查两端数据，将硬件数据库重做成现有硬件准确数据库就可消除掉该告警。7602还有其他告警指示信息如Cooling fan is broken.风扇告警，天气热时容易导致载频因温度过高而退服。7601告警： JANBSC01G BCF-0003 EQUIPM 2009-03-29 07:18:35.27* ALARM (51899) 7601 BCF OPERATION DEGRADED Rx levels differ too much between main and diversity antennas. 02 01 07 96 00 00 告警指示信息为天线主分收电平相差太大，

28、一般大于10dB出现告警，天线或合路器故障，测天线驻波比或更换合路器。 JANBSC02G BCF-0233 EQUIPM 2009-03-04 00:16:18.80* ALARM (10239) 7601 BCF OPERATION DEGRADED 2nd branch LNA in dual variable gain duplex unit is faulty. 06 02 01 9B 00 00 告警指示信息为DVG合路器故障 JANBSC05G BCF-0043 EQUIPM 2009-04-01 16:58:17.68* ALARM (16644) 7601 BCF OPERA

29、TION DEGRADED Difference between PCM and base station frequency reference. 02 01 07 96 00 00 告警指示信息为基站时钟与PCM频率不一致，基站主时钟偏移或主控板损坏，到站检查基站主时钟频率，ULTRA和FLEXI为2000，DE34为1650，调整到相应频率或更换主控板告警消失，还有其他告警指示信息如BCF OPERATION DEGRADED : Power unit temperature is dangerously high.电源模块温度高告警等，根据告警指示信息进行处理。7604告警： JANB

30、SC01G BCF-0067 BTS-0398 EQUIPM 2009-03-20 10:13:58.64* ALARM YIXXYANGE3E (51290) 7604 BTS OPERATION DEGRADED Rx levels differ too much between main and diversity antennas. 02 01 07 96 00 00 与7601告警指示信息相同，和7601告警处理情况一样，天线主分收电平相差太大，一般大于10dB出现告警，天线或合路器故障，测天线驻波比或更换合路器。7604还有其他告警指示信息如Performance is degra

31、ded in 1st branch dual variable gain duplex unit.等，根据告警指示信息和告警代码可确定故障单元。7616告警： JANBSC11G BCF-0062 PROCES 2009-03-27 06:09:00.56* ALARM (23212) 7616 OSCILLATOR ADJUSTING TEMPORARILY INTERRUPTED Oven oscillator adjustment function interrupted. 02 01 07 96 00 00 7616主时钟告警，基站主时钟频率偏移过大或主控板损坏，需维护人员到站调整和更

32、换，一般伴随7601告警。7704和7705告警：7704 JANBSC05G BCF-0111 EQUIPM 2009-01-14 16:43:04.92* ALARM PCM -0102 (37161) 7704 PCM FAILURE 传输不通告警。7705 JANBSC02G BCF-0026 BTS-0263 COMM 2009-03-22 12:47:32.41* ALARM TRX -012 SHXXTANGHU3 LAPD-0260 (14768) 7705 LAPD FAILURE 信令不通告警，检查信令是否激活或硬件是否有故障。7711告警 JANBSC21G BCF-00

33、17 BTS-0018 ENVIR 2009-03-28 03:26:23.14* ALARM SHXXHUANYUANXX2 (10292) 7711 WORKING FULL RATE TCH RATIO BELOW THRESHOLD N 未闭锁信道中处于正常工作状态的信道比低于门限。检查其他未闭锁信道停止工作的原因进行处理，告警可消除。7712告警： JANBSC01G BCF-0004 BTS-0004 ENVIR 2009-03-04 00:17:40.14* ALARM YIXXLITZHINAN1 (10164) 7712 WORKING SDCCH CHANNEL RATIO

34、 BELOW THRESHOLD N 正常工作的SD信道和正常工作的话务信道比低于门限，检查是否有正常工作的SD信道和话务信道停止工作，找出原因进行处理，使停止工作的SD恢复正常告警可消失；另检查原SD信道配置是否过少，如是配置问题，增加SD信道可消除此告警。7746告警： JANBSC07G BCF-0035 BTS-0253 QUAL 2009-03-24 22:09:02.00* ALARM THNRTUZHOU2 (25197) 7746 CH CONGESTION IN CELL ABOVE DEFINED THRESHOLD 02 2201 127d 29d 0d 29d 0d 基

35、站拥塞告警，代码第一位01表示SD拥塞，02表示TCH拥塞，检查该基站现有信道是否工作正常，是否硬件故障载频退服导致的拥塞，如基站工作正常，为话务增长导致拥塞，若有必要，可扩容解决。7767告警： JANBSC22G BCF-0082 BTS-0082 QUAL 2009-04-01 23:34:41.72* ALARM JACXDIANLIBG2 ENABLED (30327) 7767 BCCH MISSING BCCH信道丢失告警，小区中断。DE347530告警： JANBSC17G BCF-0090 BTS-0090 EQUIPM 2009-04-01 17:03:22.61* ALA

36、RM TRX -004 SHNXXUDONGYT1 ENABLED (52595) 7530 TX OUTPUT POWER LEVEL DECREASED 0C 05 02 46 04 00 TX电平低于给定值，载频故障，重启或更换载频7840告警： JANBSC02G BCF-0065 BTS-0091 EQUIPM 2009-03-22 13:06:44.81* ALARM TRX -004 SHXXNANJIANG1 (14780) 7840 SW DOWNLOAD TO UNIT FAILED 0C 05 02 46 04 00 BCF下载软件到基站单元失败，导致单元启动失败，载频退

37、服等，一般伴随7549，7515，7524，7526，7509，7523，7525，7530告警，检查基站硬件及连线连接情况，重启该单元或载频，如无效则检查故障单元或更换故障单元，告警可消除。7900告警： JANBSC24G BCF-0031 BTS-0031 COMM 2009-03-26 02:02:37.52* ALARM TRX -003 YNXXTANTOU1 (19239) 7900 NO CONNECTION TO TRX 0C 05 01 46 03 00 载频与BCF板连接故障。检查硬件连线和硬件故障，更换故障板件，一般为载频故障7706告警： JANBSC17G BCF-

38、0058 COMM 2009-03-12 04:14:52.32* ALARM LAPD-0262 (20861) 7706 BTS O&M LINK FAILURE OMU信令吊死，DE34基站经常出现此告警，OMU信令BL状态，基站BCF，BTS，TRX都为WORK状态，占用户也正常，基站如吊死就无法重启，要消除此告警需维护人员到站掉电重启基站。7838，7839告警： JANBSC04G BCF-0007 EQUIPM 2009-03-03 00:09:56.08* ALARM (10140) 7838 13 MHZ SOURCE CLOCK ADJUSTMENT REACHIN

39、G THE LIMIT VALUE 0C 01 05 38 00 00 JANBSC04G BCF-0007 EQUIPM 2009-03-03 00:32:23.28* ALARM (10247) 7839 DIFFERENCE IN FREQUENCIES BETWEEN PCM AND BTS MASTER CLOCK 0C 01 05 38 00 00 单个基站7838，7839告警，到站检查基站BCF板主时钟值，DE34一般为1650。7949告警： JANBSC04G BCF-0007 BTS-0007 QUAL 2009-03-03 07:09:54.21* ALARM TRX -002 JSXXLUOTIAN1 (10490) 7949 DIFFERENCE IN RX LEVELS OF MAIN AND DIVERSITY ANTENNA / TRX 0C 03 02 46 02 02 天线主分收RX电平相差过大，和ULTRA的7604告警相似，一般来说告警代码第四位可