BuildingEffectiveTeams(英文版)

1、Building Effective TeamsSucceeding with the DiSC Personal Profile System Kent D. KedlDirector Global Business Developmentpage 12000 by Inscape Publishing, Inc.Examples of a “team” Manufacturing team Project team Sales team Account management team Management teampage 22000 by Inscape Publishing, Inc.

2、What are common problems with teams? Personality conflicts Communication problems Lack of clear team objectives Poor leadership Inefficient meetingspage 32000 by Inscape Publishing, Inc.The real problem with teams“I could work really well in a teamif it were not for all the other people!”page 42000

3、by Inscape Publishing, Inc.The importance of a team “Your most valuable asset is your employees” When you put people together into a team, you are putting them in a very risky place! “Unproductive teams” is one of the primary reasons people leave their companies. Effective teamwork is essential for

4、growing companiesWe need to discover differences and take advantage of thempage 52000 by Inscape Publishing, Inc.Starting with “ME” “What the great person seeks is in himself. What the inferior person seeks is in others.” Confucius If I know how I respond in certain situations and to certain people,

5、 then I can adjust my behavior. But do I really see myself clearly? I need an objective “tool” to help me understand how I behave in certain situations.I need to look at myself in some sort of a “mirror”page 62000 by Inscape Publishing, Inc.A “Mirror” of my behavior The DiSC Personal Profile System

6、based on the study of psychology Much of psychology is based on abnormal behavior Dr. William Moulton Marston studied the emotions and behavior of “normal” people doing “normal” things Noted how different people respond in different ways to similar situationsFocused on observable behaviorpage 72000

7、by Inscape Publishing, Inc.The “Environment” and the “Self” Environment: is the environment favorable or unfavorable?Do I feel comfortable or challenged? Self: do I feel powerful or powerless?Do I feel I have the power to influence the environment or do I feel powerless to do anything? A person will

8、 have 4 basic responses, based on these questionspage 82000 by Inscape Publishing, Inc.DiSC: 4 responses to my environmentDominanceI am motivated to initiate action, respond quickly, take certain risks and go straight to the point.influenceI am likely to approach other people positively, volunteer t

9、o lead, solicit help, speak persuasively.SupportivenessI want to support others the best I can to help attain a common goalConscientiousnessI want to focus on standards and the “correct” way to accomplish a goal.We prefer one or two responses but use all of them at one time or anotherpage 92000 by I

10、nscape Publishing, Inc.A DiSC behavior “map”DominanceMotivated to solve problems and get resultsPrefers direct answers, a variety of activities and independence“I like being my own boss.”“I know what I want and I go after it.”“I like new challenges.”influenceMotivated to persuade othersTends to be o

11、pen and talk about feelings and thoughtsPrefers working with people rather than alone“I enjoy telling stories and entertaining people”“I like freedom from control and detail”SteadinessMotivated to create a stable, organized environmentTends to be patient and a good listenerPrefers working in a group

12、 rather than directing it, listening more than talking“I like working with people who get along”“I can be counted on to get the job done.”ConscientiousnessMotivated to achieve high personal standardsTends to be diplomatic and carefully weigh pros and consPrefers environments with clearly defined exp

13、ectations“I enjoy analyzing things.”“I like working with people who are organized and have high standards.”page 102000 by Inscape Publishing, Inc.Inscape PublishingsDiSC Personal Profile SystemOver 25 years of research, in 17 languagesOver 30 million people have used DiSC in companies like Sony, P&a

14、mp;G, Honda, Avon, United Airlines, AMAChoose a situation and respond to 28 groups of wordsTakes about 10 minutesChoose “Most” and “Least”FriendlyAccurateOutspokenCalmSelf-scoring, showing me a graph of my highs and lowsPersonalized feedback on my “style” of working in this situationI am a “High-i,

15、High-D” at workpage 112000 by Inscape Publishing, Inc.15 “Classical” styles:some examples“Achiever”“Counselor”“Creative”“Objective thinker”page 122000 by Inscape Publishing, Inc.An exampleme! Global strategy planning sessions at Inscape PublishingCome up with a plan for our investors Sales Manager:C

16、onfident, optimistic, passionate, persuasive, creative, love to argue, like to talk in very general terms Finance and Accounting Manger:Wants detail, determine the rules and follow them, “show me the numbers”, check for accuracy We can drive each other crazywhy? page 132000 by Inscape Publishing, In

17、c.Discovering our DifferencesI need himTo think about what is do-ableTo look at the detailsTo be accurateKent: “Inspirational”Scott: “Perfectionist”He needs meTo think about what is possibleTo look at the big pictureTo be passionatepage 142000 by Inscape Publishing, Inc.Moving Forward with Others Ea

18、ch member of our team knows their own style and the styles of the other team membersI can understand myself and adapt my own behavior I can understand others and adapt to themThe key to good teamwork is flexibility! We can use a common language to describe what we are thinking and feeling“Scott, I know you feel comfortable working as a “Hi-C”, so I will change my approach to you.”page 152000 by Inscape Publishing, Inc.DiSC a Team-building Tool Research-based, in over 17 languages and multiple cultures. Teams are groups of individualsDiSC gives them the tools to communicate a