Unit 4 In the Terminal Building

1、Unit 4 In the Terminal BuildingKey words and expressions Layout map,平面图 terminal hall, 候机楼 ticketing counter, 售票柜台 information desk, 问讯处 flight information Board, 航班动态显示屏 estimated arrival time, 预计到港时间 estimated departure time, 预计离港时间 Left Baggage, 行李寄存处 post office, 邮局 Bar, restaurant, cafe, baggag

2、e cart, baggage trolley,行李推车 amenity ,n. 愉快；礼仪，举止；（环境等的）舒适；便利设施 status 地位；情形，状态；身份B 民航知识点1. 航班动态显示屏的作用 2. 航班动态显示屏所包含的内容 3. 候机楼的主要设施及其名称的英汉语言 表述 4. 候机楼内主要设施的功用C 重点句型1. Can I make a phone call here?2. We have both card phone and pay phone. Which do you prefer?3.You can go to the Left Luggage counter a

3、nd the clerk there will take care of your bags4. Dont worry, Madam, Ill page your friend through the public address system. Once the hears the announcement, the he will come to meet you.4.Excuse me , Sir, Could you give me a hand ?5.Here comes the trolley, Madam, Let me help you put those bags on th

4、e trolley.6.Im terribly sorry, but I really cant help you.7.Hello! This is Lost & Found of Tianjin Binhai International Airport. What can I do for you ,Sir?8.Im sorry to tell you that we havent got any suitcase as you have described so far.Terminology（Page 25)（1） 1. restaurant restr:nt 餐馆，饭店 2 b

5、ar b:r 酒吧间 3.cafe kfe,美 kfe咖啡馆，小餐馆 4.layout map 平面图 5. terminal building 候机楼 6. terminal hall 候机大厅 7. ticketing counter 售票 柜台 8. innnformation desk 问讯处Terminology（Page 25)（2） 9. post office 邮局 10. Left Baggage 行李寄存处 11.Flight information Board 航班信息 显示屏 12.estimated arrival time 预计到达时间 13. estimated

6、departure time 预计离开时间 14. baggage trolley 行李推车 15. baggage cart 行李推车 16. ATM= automatic teller machine 自动取款机Text （Page 25) 1 In order to help the first-time travelers find out where everything is located in the terminal, the airport authorities set up some layout maps in the center of the terminal h

7、all. 为了 帮助初次来此的旅客了解机场候机厅的布局，机场当局在候 机楼中心设有候机楼平面图。2. These layout maps indicate not only the locations of the amenities(设施） such as lavatories（厕所）, shops, cafes, restaurants and bars,but also oother service areas like ticket desks, information desk, baggage baling area, and so on. 这些平面图不仅展示了诸如厕所，商店，咖啡

8、馆，餐厅，酒吧的位置，而且还有其他服务设施，比如售票处，问讯处，行李打包处等等。 3.Flight innfformation Boards located at each entrance provide latest and specific information about flight number, departure airport,destination airport, estimated arrival time or departure time,and status of arrivinng and departing flights. 每个 入口处的航班动态显示屏提供

9、最新的具体的航班号码 ，起飞和降落的机场，估计到达时间和离港时间，以及到达和起飞航班的状态。 4. Flight information is automatically updated approximately every 20 minutes. 航班信息几乎20分钟就自动更新一次。 5. Passengers who arrive at the airport hours ahead of the scheduled departure time will get benefits from Baggage Storage or Left service, which is common

10、ly available in the terminal building. 提前几小时到达机场的乘客，可以获得行李寄存的方便，这些服务在候机楼都能提供。 6. Left Baggage is a place where one can temporarily store his luggage so as not to burdened with it while strolling around the departure area. 行李寄存处可以临时存放旅客行李，不至于在出境处溜达的时候成为负担。 7. It can be a staffed Left Baggage Counter

11、or simply an automated locker system. 行李寄存处可以是人工服务台，也可能只是一 个自动的行李寄存箱。 8. Such wonderful service will not be free , of course - reasonalbe charge is applied to the stored baggage by its size and storage time. 这么好的服务，肯定不是免费的。根据行李的大小以及存放的时间长短来合理的收费。9. In addition to the services mentioned above, passen

12、gers can also withdraw cash from the ATM, mail postcards to friends and relatives at the post office, or go to the Lost & Found office for his lost items. 除了以上提到的服务之外，乘客还可以从自动取款机取钱，到邮局 给亲戚朋友寄明信片，或者去失物招领处寻找自己丢失的物品。 10. Baggage trolleys are available both inside and outside the terminal building f

13、or convenience of passengers, and clerks at the information desk will provide invaluable assistance to the passengers by responding to their needs 候机厅内外都有行李推车为乘客提供方便。问讯处的 工作人员也会根据乘客的需求提供难能可贵的帮助。 Dialogues (Page 26)1. A passenger is going to make a telephone call.P: Excuse me, miss. Can I make a phon

14、e call here?A: Sure. We have both card phone(卡式公用电话）and pay phone.（投币 公用电话）Which do you prefer?P: I havent got any cards on me. A pay phone would be all right.A: Just a minute, please. They are all occupied at this moment.P: Ive got only two coins in my pocket, but I dont think that is enough. Could

15、 you help me change this note?A. No problem. Here you are.Dialogues (Page 26)2. A passenger is inquiring about the Left Baggage service.P: Excuse me, Ive completed the check-in process. But it is still too early for my flight. I want to know where I can store my hand baggage.A: You can go to the Lef

16、t Luggage counter and the clerk there will help to take care of your bags.P: Is that 24-hour service?A: Nope, the open time is from 6:00 am to 23:00 pm.P: How about the charge rate?A: 10 per piece if the storage time is less than 10 hours. and 15 per piece if the storage time exceeds 10 hours.P: Tha

17、nk you so much!. Youve been very helpful.A: Its my pleasure.Dialogues (Page 27)3. A woman cannot find her 15-year old son in the terminal.P: Excuse me, Sir. Could you help me?A: Yes? What can I do for you?P: My son and I will take flight CA 983 to Los Angles. But I lost him while I was reading in th

18、e bookstore. The boarding time is approaching but I cant find him at the moment.A: Dont worry, Madam. Ill page him through the public address system. Once he hears the announcement, he will come to meet you.P: Thank you so much. Youve been very helpful.Dialogues (Page 27)4. A lady burdened with may

19、bags is askinng for help.P: Excuse me , Sir. Could you give me a hand?A: Sure. What can I do for you, Madam?P: Im traveling alone, and you see, Ive got too many bags with me. I wonder if you could get me a baggage trolley.A: Id love to, Madam. ( A moment later.)A: Here comes the trolley, Madam Let m

20、e help you put those bags on the trolley.P: What a relief! Thank you very much. By the way, which counter shall I go if I want too have an E-boarding pass?A: Go straight ahead, and then turn left. However, I am afraid E-boarding pass is not good for you since you have so many bags.P: Thank you again

21、.Dialogues (Page 27)5. A passenger wants to take something out of the checked baggage.P: Exccuse me, I left my glasses in the checked baggage by mistake. Can I take it out from my checked baggage?A: Im sorry, but the estimated boarding time is approaching. You cant have it back now, since it will de

22、lay the flight.P: Please! Its a birthday present from my daughter. Its very precious to me.Im afraid it will get smashed in the cargo hold.A: Im terribly sorry, but I really cant help.P: Well, well, It seems that I can do nothing but to keep my fingers crossedDialogues (Page 28)6. A passenger is mak

23、ing a telephone to Lost & Found.P: Hello! This is Meng Lin speaking.A: Hello! This is Los & Found of Tianjin Binhai International airport. What can I do for you, Sir?P: Im calling to check if you have found my suitcase lost in the terminal a few days ago. I was with Hainan Airlines. Hu 7661,

24、 Friday.A: I see. Let me check. Im sorry to tell you that we havent got any suitcase as you have described so farP: What a pity! Please phone me when you find it, will you? A: Yes, of course. Good-bye !Glossary Page 281. authority n :rti 权威，威信，权威人士2. amenity n. menti 设备3. estimated adj. estmetd 预计的，

25、估计的4. status n stets, stts 状态，身份，地位5. approximately adv pr:ksmtli 大约 ，近似，大概6. temporarily adv temprerl 临时的7. automated adj :tometd 自动化的8. withdraw vt wdr: 提款9. invaluable adj. nvljubl 非常宝贵的无法估计的；无价的；10. approach vt prt 临近 11. preccious adj. prks 宝贵的，贵重的，珍爱的12. smash vt sm 打碎；撞击；猛扣（球等） vi. 被击碎；Exerci

26、ses (Page 29)（1）1. Answer the following questions.1.What is the function off layout maps in the terminal building? The function of the layout maps is to help the first-time travelers to find out where everything is located in the terminal.2.What information can passengers get from the Flight Informa

27、tion Boards? Passengers can get information about the latest and specific information about flight number, departure airport, destination airport estimated arrival or departure time, and status of arriving and departing flights. Exercises (Page 29) （2）1. Answer the following questions3. Will passeng

28、ers be charged if they want to store their baggage at the Left Luggage counter?And how about the charge rate? Yes, if they want to store their baggage at the Left Luggage counter, they will be charged by the size of the luggage and storage time.4. What sorts of service can passengers get in the term

29、inal? Passengers can get Baggage Storage( or strolleys),withdraw cash from the ATM, mail postcards to friends and relatives at the post office or go to the Lost & Found Office for their lost items, and can also get invaluable assistance from the information desk.2. Suppose you are a passenger se

30、rvice agent inside the terminal building, Please give responses to the following situations in a professional way. (Page 29)1. A passenger is wondering about the public phone service in the terminal. What information can you give? We have card phone(磁卡电话） and pay phone(投币电话）。2. A passenger is asking

31、 you about the Left Baggage service. What do you say? You can go to the Left Luggage counter and the clerk will help to take care of the bags.3. A passenger is looking for his missing friend in the terminal. He needs your help. What will you do? Dont worry. Ill page him/her through the public addres

32、s system. Once he/she hears the announcement, he/she will come to meet you.2. Suppose you are a passenger service agent inside the terminal building, Please give responses to the following situations in a professional way. (Page 30)4. You see a passenger burdened with heavy bags. How do you offer he

33、lp? Here comes the trolley(行李推车）。Let me help you put those bags on the trolley.5. A passenger wants to take something delicate out of her checked baggage. But it is impossible. What should you say? Im sorry , but the estimated boarding time is approaching. You cant have it back now, since it will de

34、lay the flight.6. A passgenger is calling to make sure if the Lost and Found has found his lost suitcase. Unfortunately, you are going to tive hime a negative answer. What do you say? Im sorry to tell you that we havent got any suitcase as you have described so far.3 Translate the following sentence

35、s into Chinese (Page 30)1. In order to help the first-time travelers find out where everything is located in the terminal, the airport authorities set up some layout maps in the center of the terminal hall. 为了 帮助初次来此的旅客了解机场候机厅的布局，机场当局在候 机楼中心设有候机楼平面图。2. Passengers who arrive at the airport hours ahead of the scheduled departure time will get benefits from Baggage Storage or Left service, which is commonly available in the terminal building. 提前几小时到达机场的乘客，可以获得行李寄存的方便，这些服务在 候机楼都能提供。3.Flight inform