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1、毕业论文implication of cultural differences on internationalbusiness negotiations题目人文系商务英语专业学 号学生姓名岳闪闪指导教师different influence of various cultural backgrounds on intcrnational busincss neg oti ati on way is an alyzed detailedo it is pion ted out that culture is one of importcint factors in influencing pe

2、ople 'negotiationg methods。thinking, decision making and language usageso finally, the reasoneiblc suggestions on how to strengthen the consciousness of negotiation across cultures and perform well in the international business negoticitiong eire put forward。abstractbusiness negotiations under d

3、ifferent cultural conditions are cultural negotiations- with the development of economic globalization and frequent business contacts, cultural differences have become very important. if they are neglected, they could cause unnecessary misunderstanding, or even undermine the result of business negat

4、ions- therefore, it is of great significance to know different cultures of different countries as well as ways to avoid cultural conflicts in the context of international business negotiations- the paper begins with the definition of culture, analyzes the causes of cultural differences and explains

5、the impact of cultural differences on international business negotiations from three perspectives of communication process, negotiation style and values concept. finally, it analyzes effective ways to deal with the problem arising from cultural differences in the negotiation process- the paper stres

6、ses that in business negotiations between different countries negotiators should accept the other party*s culture, try to make him be accepted and make a correct evaluation with help of effective communications. in a word, for successful cultural negotiations, cultural differences need to be perceiv

7、ed, accepted and most importantly played down.key words:culture cultural difference business negotiation impactcontents1. cultural difference41.1 the definition of culture41.2 the causes of cultural differences41.2.1 geographical differences41.2.2 ethnic differences41.2.3 political differences41.2.4

8、 economic differences41.2.5 religious differences41.2.6 the concept of difference51.3 importance of international business negotiations on cultural differences52. cultural differences on the impact of international businessnegotiations52.1 communication process52.2 negotiating style82.3 values82.3.1

9、 ethics82.3.2 sense82.3.3 concept of collective82.3.4 concept of time83. how to deal with international business negotiations and culturaldifferences93.1 to learn more about the former in the negotiations of the culturaldifferences that may arise93.2 in the negotiations necessary to correctly handle

10、 the culturaldifferences93.3 negotiations to do a good job of follow-up for the exchange of culturaldifferences104references11business negotiation in interpersonal relationships as a special form, relate to different geographical, ethnic, social and cultural exchanges and contacts, which have taken

11、place in cross-cultural negotiations in cross-cultural negotiations, the different geographical, ethnic, cultural differences will affect the thinking of those negotiations, the negotiation style and behavior, thus affecting the entire negotiation process. therefore, to engage in business activities

12、, especially for the cross-border business activities must understand and master the links between different cultures and differences conducting negotiations with the organization, also have to understand that cultural differences impact on the negotiations, only the face of such a positive impact o

13、n the desired objectives can be achieved1. cultural differences1.1 the deflnition of culture1.2 the causes of cultural differencescultural diversity caused by many reasons, to sum up, the main source of cultural differences are in the following areas:1.2.1 geographical differencesrefers to the geogr

14、aphical differences in different geographic regions due to the geographical environment, the level of economic development and traditional differences in habits, people often have different language, lifestyle and hobbies. and these will affect their behavior for example, the west and the american p

15、eople in some countries treat christmas important, but in areas such as near the equator do not have snow all the year round, the people of some african countries may not have the concept of christmas because the best modified christmas is snow, as to the people in the region that are not long-term

16、snow ,there is linle concentration of christmas than american states.1.2.2 national differencesethnic differences is the different ethnic groups in the development of long-term process, the formation of their own language, customs and preferences, habits. their diet, clothing, accommodation, festiva

17、ls and rituals, such as material and cultural life of their own characteristics take the history of our country and our hun han, the xiongnu people are valiant, characteristics of typical nomads and we tame the han character, the typical characteristics of farming nation. which led to the huns in th

18、e diet, clothing, accommodation, festivals and rituals, such as material and cultural life are different with han.1.2.3 the political differencespolitical differences are due to the political system and the policies and regulations on people's behavior with the role of a standardized, so that al

19、l peoples in the political aspects on the concept of the existence are differences take the united states and france as example, the united states by the constitution the powers of the president of the severe restrictions on the two major powers with other institutions of congress and the supreme co

20、urt of strong constraints. while france also had to set was ready to royalist restoration of the monarchy of the third republic to amend the constitution a little further expand the powers of the president.1.2.4 economic disparitieseconomic differences are result of the economic factors of a reflect

21、ion of cultural differences for example, the people in the western developed countries are rich lives and high level of education, people will pay more attention to the quality oflife, security means more generally. and economic backwardness of the third world, people care more about food and clothi

22、ng.1.2.5 religious differencesreligion is the development of human society to a certain stage of historical phenomenon, religion has its own (catholic) major epidemic in western europe and south american; islam is the scope of the whole of the middle east and north africa. buddhism is more prevalent

23、 in asian countries the world has three major religions: christianity, buddhism and islam. christian (protestant) is major epidemic in northern europe, north america and australia; people in many parts of asia believe in buddhist. different religions have different cultural tendencies and precepts,

24、which affect the way of people understand things, codes of conduct and valuesvalues are means of objective evaluation criteria of things. it includes the concept of time, wealth, the attitude towards life, the attitude to risk and so on. different societies, people to the same things and problems wi

25、ll come to different and even opposite conclusionsgeographical differences, ethnic differences, political differences, economic differences, religious differences and differences in concepts have the impact on people's penetration in the food, clothing, accommodation, festivals and rituals, such

26、 as material and cultural life in all its aspects thus affecting people's behavior, values, religious beliefs and modes of thought have a lot of difference, finally has formed the various countries and areas of cultural differencescultural differences on the importance of international business

27、practice in the negotiations, many negotiators often do not understand, or took note of the cultural importance of the significant impact on negotiations. negotiating parties for foreign culture, some negotiators may have noticed some of the other negotiations, "different*' or nhard to unde

28、rstand'* the concrete manifestation of negotiations, but that is not important. some people blindly believe that negotiation is the use of foreign-related facts and figures to speak, and the facts and data are comm on. similarly, some foreign countries9 negotiators to negotiations with each othe

29、r to maintain harmonious relations, they will notice the similarities between both cultures, while ignoring their differences let's look at an example.in 1992, negotiators from china and other 12 experts of different professions to form a delegation to the united states purchases about 30 millio

30、n u.s. dollars of chemical equipment and technology. the us naturally does everything possible to satisfy them one of them is negotiations in the first round of the delegation sent to each of them a small souvenir the souvenirs packaging is very particular is a beautiful red box, red for advanced bu

31、t when the delegation was pleased to open the box when face-to-face in accordance with the americans, everyone's face appears very not the nature actuallythere is a golf cap, but the color is green. american businessman's intention is: after signing the contract, and everyone to play golf. b

32、ut they don't know the "be a cuckold'1 is the biggest taboo in chinese men. finally the delegation did not sign the contract, not because the americans ninsult*' people, but because they work careless, and even don't know the common sense that chinese men taboo "be a cuckol

33、d'1 how can we feel free to tens of millions of dollars project to them? it can be seen that the failure of the americans negotiation is due to they do not understand the chinese culture.from the above examples, we can learn in business negotiations, if we do not attach importance to each other&

34、#39;s cultural differences, the negotiations are likely to lead to failure2 cultural differences on the impact of international business negotiationsthe impact of culture on negotiations is extensive and profound, and different cultures will naturally divided people into different groups, this regio

35、n, the difference between their respective groups are bringing people of different cultural groups tend to alienate each other; on the other hand, different cultural communication and exchanges between people are also obstacles. therefore, the requirements of the negotiators to accept each other'

36、;s culture, but also by cultural differences, unmistakably reveals that the purpose of understanding of each other's behavior, and they have been accepted by the other party, and ultimately reach a consensus agreement.overall, the impact on culture negotiations are in following several aspects:.

37、1 the communication processcultural differences on the communication process of the negotiations, first of all is the performance of the communication ianguage in the negotiation process language is a bridge of any country, any region and any nation. states companies, individuals to conduct business

38、 negotiations, we must first have the language to this. the differences language of international business activities is the most direct and clear.china's "white elephant" brand batteries, to the english "whiteelephant11 it would cause bad associations.because the "white elep

39、hant" in addition to the name of animals that have two meanings: "the owner did not use, but may be useful to others; do not reuse things/1 solve the language problem is very simple, you can hire a translator or use a common third language to talk. while the negotiators of the language use

40、d in avariety of cultures with higher fitness, but no matter what, the difference is obvious.japan, brazil and france culture, the japanese style of business communication is the most polite, more positive commitment to the use of recommended and guarantees, and less use of threats, commands and war

41、nings of freedom of speech, their manners of speech style, the most prominent is that they do not often use "no”,"you” and facial gaze, but to maintain a period of silence;to usennoh and hyoun at the higher frequency, theirnegotiation style seems more presumptuous, and it seems not lonely

42、in the negotiations, to gaze at each other and touch each other from time to time; french businessmen negotiating style is all the most presumptuous, in particular, their use of threats and warnings at the highest frequency, in addition, they are still very frequent use of interrupted, facial gaze,

43、as well as nnoh and "yoit it can be seen, only to clarify these differences that can avoid the reticent japanese, brazilian over enthusiasm or the french?s misunderstanding of the threat, which achieved the success of international business negotiationscultural differences impact on the negotia

44、tion process not only in the process of language communication, but also in the process of nonverbal communication. cultural differences will lead to different countries or regions in the body language of negotiations, the use of action language significantly different, or even the same language of

45、action is diametrically opposed to the transfer of information.the vast majority of countries are in favor of nod hishead for agree but in india, nepal and other countries that are certainly shaking his head, that is, shaking his head and smiling, that is positive meaning, some people just do it dia

46、gonally on the rise is still a good way, some people are a population frequency said "you are right! you are right!1' but a continuously shaking his head, often make others do not know its true psychological and full of doubt. but negotiators shape, movement, language, awareness and use of

47、the differences, also create an obstacle for the negotiations in communication.cultural differences also can lead to the negotiators of the differences in communication. people of different cultures have their preferences and habits of communication and cross-cultural negotiations in the negotiating

48、 parties often belong to different cultures, have their own customary means of communication. accustomed to different means of communication between the parties to conduct a more depth in communication, often cause a wide range of issues from countries with a high culture of the negotiators and thos

49、e from countries with low culture of the negotiators may be in different ways of expression during the negotiation process. from countries with a high culture of the negotiators may be choseneuphemism, indirect ways to express their meaning while from low culture of the negotiators preference for us

50、ing oral expression to negotiate, direct or receive a clear message, straightforward means to express themselves these two negotiators from different cultures during the negotiations, the party think the other side is often too rough, while the other may think that the other side lack of good faith

51、in negotiations, or misunderstanding the silence of each othefs conditions for its approval.2.2 the negotiation stylethe negotiation style is the main bearing and the attitude which displays in the negotiations activities the style of negotiations in the course of negotiators9 behavior, conduct and

52、control of the negotiation process of the method and means. negotiators negotiations style with a deep cultural stigma. culture not only determines the ethics code of ethics for negotiators, but also affects the way of thinking negotiators9 behavior and personality, so that make the negotiators of d

53、ifferent cultural backgrounds form a very different style of negotiation. negotiating style of the negotiation process for the negotiations between the two sides approach the relationship, contacts, and even the structure of the negotiations credit and the initial cooperation, co-dependent relations

54、hip between stress and good at negotiating japanese attached great importance to the negotiations in the transaction to establish harmonious interpersonal relationships. if there had been contacts with japanese, before the negotiations should be recall the past exchanges and friendship between the t

55、wo sides, which will be beneficial to the next negotiations they did not support and habit the direct, purely commercial activities.has a direct impact.adhere to cultural differences, negotiating styles can be divided into two orientaloriental andestern style negotiationstypes: the negotiation style

56、 ofstyle is based on negotiations as the background of oriental culture of asian countries negotiation styles,south korea for a typical representative:japanese business men are conservative, attention to status-oriented,if it is the first time to establish trade relations with japanese, the party re

57、sponsible for higher status in charge visits in opposite party enterprise at the same level status person in charge is extremely important, it attached great importance to japanese companies and the trading relationship with you. when negotiations with japan, it's the best to send staff rank and

58、 status at high-level than the other side. this will facilitate the conduct of the talks. it should also be noted that japanese women's status in society is lower, generally they not allowed to participate in the operation and management of large companies activities, the japanese are also in a

59、number of important occasions of non-female. therefore, when encountered formal negotiations generally not appropriate to allow women to participate in, or else they may be skeptical, and even expressed dissatisfaction.character stubborn, often stuck to their own views in the negotiations and will not easily compromise. in this case we must grasp the strategy, it is necessary to adhere to argue, but also common sense to master a certain sense of propriety, and sometimes also need to be patient. on the

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