常用电话英语

1、接听：Hello/Good morning/.自报姓名：(This is) . speaking.问对方姓名：Whos that speaking?好久不见的老朋友：Hey, its you!/Fancy hearing from you!寒暄：How are you?回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldnt be better.其它客套话：How is your business?/How are things going on with you?/How is your family?转接找别人的

2、电话：Hold on, please./Just a moment. I will switch the line to him./Let me put through to him.别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile?感谢来电：Thanks for calling./Nice to have your call./Pleased to talk with you.告别：Talk to

3、 you later./Take care./Bye bye./See you.回应感谢：You are welcome./My pleasure.或者：情况 (一) 打电话的人找的是你自己打电话来的人你 (接电话的人)Is Daisy there? (Daisy 在吗?) Speaking. 我就是。This is she. 我就是。 (注: 男的用 This is he.)Youre speaking/talking to her. 你正在跟她说话。 (注: 男的用 Youre speaking/talking to him.)This is Daisy. 我就是 Daisy。Thats

4、me. 我就是。情况 (二) 打电话的人要找的人不在打电话来的人你 (接电话的人)May I speak to Mr. Gates? (请问 Gates 先生在吗?) Hes not here right now. 他现在不在这里。Hes out. 他出去了。Hes in a meeting right now. 他现在正在开会。Youve just missed him. 你刚好错过他了。Hes just stepped out. 他刚好出去了。情况 (三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你 (接电话的人)Can I talk to Mark? (我可以跟 Mark

5、讲话吗?) Hes out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?Hes not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况 (四) 打电话的人问他要找的人何时回来打电话来的人你 (接电话的人)Do you know when he will be back? 你知道他什么时候会回来吗? Im sorry. I dont know. 抱歉, 我不知道。I have no idea. 我不知道。He

6、should be back in 20 minutes. 他应该二十分钟内会回来。情况 (五) 打电话的人问他要找的人在哪里打电话来的人你 (接电话的人)Do you have any idea where he is? 你知道他在哪里吗? Sorry. I dont know. 抱歉, 我不知道。Hes at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言打电话来的人你 (接电话的人)Can I leave a message? 我可以留个话? Yes

7、. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。情况 (七) 接受对方留言时听不清楚, 希望对方重复打电话来的人你 (接电话的人)When he comes back, can you ha

8、ve him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我? Can you repeat again, please? 能不能请你再重复一次?(Say) Again, please? 再说一次好吗?Pardon? 抱歉。(请再说一次)Come again, please? 再说一次好吗?Im sorry? 抱歉。(请再说一次)情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言打电话来的人你 (接电话的人)May I leave a message? 我能否留个话? You know what? My Engl

9、ish is not that great, and I dont want to miss anything. Would you mind calling back later? Im sorry. 你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。If you dont mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很

10、好。情况 (九) 打电话的人要找的人是别人, 请对方稍等打电话来的人你 (接电话的人)Is Brandon there? Brandon 在吗? Yes, he is. One moment, please. 他在。请稍等。Hold, please. 请稍等。Hold on, please. 请稍等。Let me see if hes here. Hang on. O.K.? 我看看他在不在。等一下, 好吗?情况 (十) 对方打错电话打电话来的人你 (接电话的人)Can I speak to Alexander Walker? 我可以和 Alexander Walker 说话吗? Alexan

11、der Walker? Im sorry, but theres nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。Im sorry. Im afraid youve got the wrong number. 抱歉, 恐怕你打错电话了。What number did you dial? 你打几号?情况 (十一) 跟对方要求跟(打电话的人)刚刚已经通过话的人再讲话打电话来的人你 (接电话的人)Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来 听

12、电话呢? 我忘了跟她讲一件事。 Sure. Ill go get her. 当然! 我这就去叫她。情况 (十二) 电话没人接(或录音机)旁人你 (接电话的人)Is he there? 他在吗? No one is there. 没人在。Nobody answered. 没人接。No. I got the answering machine. 没有! 是录音机。情况 (十三) 电话打不通旁人你 (接电话的人)Did it go through? (电话)打通了吗? The line was busy. 电话忙线。I got the busy signals. 电话忙线。情况 (十四) (因自己忙

13、等原因)请别人去接电话甲已Paul, can you answer the phone? Im busy. Paul, 你能不能去接电话? 我在忙。Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话? 我现在不能接。 Yes, dear. 是的, 亲爱的。情况 (十五) 接到无人电话(就是打来了却不说话的那种)旁人你 (接电话的人)Who called? 谁打来的? No one. He hung up on me. 没人。他把电话挂了。Wrong number, I guess. He hung up without saying

14、a word. 打错了, 我想。他一句话也没说就把电话挂了。1、要找的人不在A： Hello， this is carol may i speak to miss chen?B： Yes， one moment please ill get her for youA： Thank youB： Im sorry， shes not at her room right nowA： Oh， ill call her againA： 喂，我是卡罗，可以请陈小姐听电话吗?B： 好，请等一下，我为你转接。A： 谢谢。B： 对不起，她现在不在。A： 那我等下再打给她。2、自我介绍时，请注意：1 “hello

15、”等于是中文的 “喂”，随时随地可用。2 打电话先行自我介绍是一种礼貌。电话中最常用“this is”的形态而不是“here is”或“i am”，这是打电话需要注意的。3 “may i speak to” 也可以换成是 “can i speak to” 请 听电话。3、抱歉这么晚打来的说法：1 Im sorry to call you so late 对不起这么晚打电话来。2 I hope I didnt catch you at a bad time 抱歉这种时候找你。（含有希望没有打扰到你的意思）3 I hope I didnt wake you up so early 我希望这么早没有

16、吵到你。4 Im sorry to call you so early 对不起这么早打电话来。5 Im sorry to bother you at this hour 很抱歉在这时打扰你。4、有急事时的表达方法：1 Its urgent Could I have her mobilephone number?2 Could you tell me where I can reach her?3 This is an emergency I need to get in contact with him right now1 我有急事，可不可以告诉我她的手机号码?2 能不能告诉我在哪里可以找到

17、她?3 我有急事，需要马上跟他联络。5、对方不在的说法：1 Its nothing important 没什么重要事。2 Its nothing urgent Thank you ，goodbye 没什么要紧事，谢谢您，再见。3 Ill call her again 我会再打给她。4 Ill call back later 我稍后会再打来。5 Please ask Miss Chen to call me back 请陈小姐给我回电话。6 Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛?7 Ask her

18、to call Carol at home after seven， please 麻烦她在七点后打电话到卡洛家。8 Can I leave a message? 我可以留言吗?9 Please have her return my call请她回电话给我。10 Could you ask him to to call me back? 可以请他给我回电话吗?11 Please tell her Carol called 请告诉她卡洛找她。12 Let me call back later again Thank you 我稍后再打电话来。谢谢你。13 Please tell him to p

19、hone 22334455 请他给22334455回电话。6、电话答录机This is a recording Im not at home now Please leave a message after the beep Thank you这是电话答录机。我现在不在家，请在哔的一声之后开始留言。谢谢！（*： 电话答录机是 telephone answering machine）This is Carol Pleae give me a call when you are free My number is 22446688我是卡洛。有空请回电话给我。我的号码是22446688对电话答录机留

20、话时与一般留言无异，说出以下重点即可：1 来电者姓名2 来电时间3 来电目的4 联络电话或方式7、打公用电话1 Im calling from a public phone， so Ill call her again2 Im not at home now， so Ill call her around three oclock again3 May I use your phone?4 Would you mind if I use your phone?5 How do I get an outside line?8、打错电话1 Im sorry I have the wrong num

21、ber2 Is this 0227185398?3 Sorry to have bothered you4 Im sorry I think I must have dialed the wrong number5 Could I check the number? Is it 221133441 抱歉我打错电话了。 （打错电话通常用：have the wrong number 表示）2 这里是0227185398吗?3 很抱歉打扰你了。4 很抱歉。我想我一定是打错电话了。5 我可以核对一下电话号码吗?是不是22113344?解析：1 区域号码是 area code；2 电话号码的念法： 02

22、22113224念成：area code zerotwo， twotwooneonethreetwotwofour * 0 可念成oh 或 zero 或者 22 可念成 twotwo 或 double two。9、订购商品及询问1 Id like to place an order for your party dress from your catalog2 May I order some flowers?3 How can I pay for this item?4 Id like to buy the car on your TV commercial5 Please send me

23、your catalogue6 Do you have any life Menu Magazine tenin stock?7 How long will it arrive?8 The Product you sent to me is not what I ordered9 Im calling about an order I placed a month ago It hasnt arrived yet10、介绍几句恭喜的话：1 Congratulations！ Im sure you two will make a nice couple2 I heard youre gettin

24、g married congratulations！3 Congratulations to the bride and groom4 May you have a wonderful new life together翻译：1 祝你们佳偶天成。2 我听说你们要结婚了，恭喜阿！3 祝福新郎和新娘。4 祝新婚快乐。还有，要是听到友人生小孩了，你可以说： coungratulations on your new baby 翻译成中文，可以酸一点：弄璋（弄瓦）之喜。 让人值得恭喜的事情，当然不只结婚生子了，还有1 congratulations on your graduation 学成毕业之喜。2

25、 congratulations on your promotion 恭喜你升官。外国人喜欢在节日、逢年过节时，于亲朋好友间写卡片或打电话道贺，表达心意。（中国人也应该学习一下，尤其是对你的外国朋友和外国客户，要特别注意哦！）当然了好事也可能发生在咱们自己身上，当接到恭贺电话时，你可以说：1 thank you for saying so谢谢你这么说。2 thank you but i have a lot to learn yet谢谢你，但我还有很多要学习的地方。3 its very nice of you to say so谢谢你这么说。4 thank you you flatter me

26、谢谢你，你过奖了。5 thank you， im just very lucky谢谢你，我只是比较幸运而已。11、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一。1 Thank you for the present Its just what I wanted2 Thank you so much for the homemade cake3 I dont know how to thank you for such a beautiful flower4 I received your gift Thank you for the lovely bracelet翻译：1 谢谢你的

27、礼物，这正是我想要的。2 非常谢谢你作的蛋糕。3 真不知道要如何谢谢你， 这么漂亮的花。4 我收到你的礼物了。谢谢你可爱的手镯。当在回答他人的致谢时，可以说下面的句子，都有别客气的意思：1 Youre welcome别客气。2 Not at all这没什么。3 Its my pleasure这是我的荣幸。4 Dont mention it别放在心上。5 Thats all right这没什么。6No trouble at all一点也不麻烦。7Im glad you enjoyed it真高兴你觉得满意。12、听不清楚1 Sorry， I didnt catch you对不起，我听不懂你说的。

28、2 Sorry， I didnt understand 抱歉，我听不懂。3 Sorry， I didnt get what you said 对不起，我没听懂你说的话。4 I cant hear you very well 我听不太清楚。5 I can barely hear you 我几乎听不到你说的。6 Im having trouble hearing you 我听不清楚。7 We have a bad connection 通讯效果不太好。8 I cant catch what you are saying 我听不太清楚你说的话。Hello. Is there Susan speaki

29、ng?喂，是苏珊吗？Who?谁啊？Tian Yuan.田园。You must have the wrong number.你一定打错电话了。Oh, Im sorry.噢，对不起。Is Li Ying in?李英在家吗？Wrong number.打错电话了。Isnt this the Nanjing University?请问是南京大学吗？No. Its not.不是。Oh. Im sorry.噢，对不起。May I please speak to Ling Ling?我可以和玲玲讲话吗？There is no one here by that name.这里没有玲玲这个人。Is this fi

30、ve-two-one double eight six-four?这里是521-8864吗？No. This is five-two-one double eight three-five.不，这里是521-8835。Oh. Im sorry.噢，对不起。Thats all right.没关系。Are you sure you are dialing the right number?你确定你打的号码是对的吗？What number are you trying to dial?你要的电话是什么号码？No one lives here by that name.这里没有人叫那个名字。Im so

31、rry. I dialed the wrong number.对不起，我打错电话了。May I speak to the head of the household?我可以请户主听电话吗？May I ask whos calling?请问你是谁？I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。This is Susan with Jiaotong University student. May I have your name, sir?我是交通大学的在校生苏珊，请问您贵姓？My name is Li.我姓李

32、。Excuse me, Mr. Li. Do you have children, Mr. Li?打搅了，李先生。您有孩子吗？Yes.有。Great. I believe you must care for his educations.太好了。我相信你肯定很关心他的教育吧。You probably heard about it. We have private teachers in our holiday.或许你已经听说过。我们交大的学生在假期间做家教。We will help your children in learning lessons in their free time.我们可

33、以帮助您的孩子在他们空闲时学习功课。We are running a special offer on this holiday.我们在这个假期有个特价优惠。You might want to know more about it.我想你肯定想多了解点吧。May I ask who I am talking to?请问你是谁？I am a representative of Politics Association.我是政治协会的代表。I am calling for the A company.我是代表A公司打电话来的。This is Wang with China Bank.我是中国银行的

34、王先生。Maybe you read our ads in the newspaper.也许你在报纸上看过我们的广告。Maybe you saw our commercials on TV.也许你在电视上看过我们的广告。Let me give you more detail.让我来详细说明。I would like to tell you more about it.我很乐意向你说得更详细一点。本新闻共6页,当前在第1页123456Mr. Lu, we are very pleased to be able to offer this product to you.陆先生，我们很高兴能提供这个

35、产品给您。Would you please repeat your offer again?能否再说一遍您的优惠？Oh. Your offer sounds interesting.哦，您所给的优惠听起来蛮吸引人的。Yes. This product will save you a lot of money and time.是的。这个产品可为你节省很多的钱和时间。And plus, if you are not completely satisfied, you can return it to us.并且，如果您不是百分百的满意，你可以将产品退还给我们。So, its virtually

36、risk-free for you.所以，事实上对您而言，是完全没有风险的。Hello. This is a representative of Zhongyou Department Store.喂，您好。我是中友百货的。Sir, everything now is offered with a great discount.先生，所有的东西都在打很大的折扣。I am sure you would like to know more about it.我相信您一定想知道详情。I am sorry. I am not free right now.对不起，我现在很忙。Sir, this off

37、er will expire this week.先生，这次特价这个礼拜就结束了。This is the last chance you can get up to 60 percent discount.这是您可以得到6折的最后机会。Yeah, and I have to finish this report by four.是，我在四点之前得完成这个报告。Hello, I wish to speak to Xiao Fu.喂，我想和小付通话。This is Xiao Fu speaking.我就是。Oh, how do you do, Xiao Fu. This is Mary.哦，你好，

38、小付。我是Mary。Mary, Im glad you called me.Mary，很高兴你给我打电话。Im calling to ask you some questions about Susan.我打电话是想问一些关于苏珊的事。Sure. Oh, sorry, Mary, Id better go now.可以。哦，抱歉，Mary，我要挂电话了。Is the boss coming by?是老板过来了吗？OK. Ill let you get back to your work.好，你过去工作吧。Ill call you again later, OK?我以后再打给你，好吗？OK.好的

39、。Oh, Somebodys at the door. I have to go.哦，有人来了，我得去开门。Sorry, I have to say good-bye.我不得不说再见了。Ill think about it and call you back soon, OK?我考虑一下，回头我尽快打电话给你，好吗？Sorry. I have a meeting right now.抱歉，我马上有个会议要开。Emergency Assistance, may I help you?紧急事故救援中心，有什么需要帮助的吗？Ive just been robbed. What should I do

40、?我刚刚被抢劫了，现在不知道该怎么办？Are you injured, sir?先生，您受伤了吗？No, no, Im just a little upset.没有，没有受伤，只是情绪有点不稳。Please remain calm, sir. Just give me your name and your location.请保持镇静，先生。告诉我你的名字和所在地点。My name is Lu Wei. I am beside Beijing Hotel on Changan Street.我叫陆伟，在长安街北京饭店旁边。Please stay where you are, well have

41、 a patrol car there in two minutes.请您呆在原地，两分钟之内我们派巡逻车过来。Ive just been the victim of a robbery.我被抢劫了。A thief has just robbed me. Can you send the police?一个盗贼抢劫了我，你能替我报警吗？Please try to keep relaxed, sir.别太紧张，先生。Just give me your name and the place where you are calling from?请给我您的姓名与地点所在。San Francisco

42、General Hospital.这里是旧金山总医院。Hello. This is an emergency. Can you please send an ambulance?喂，这儿有急病患者，请派一部救护车来。OK, OK- just try to calm down, sir.好，好，请冷静下来，先生。And tell me where you are and whats happened.告诉我你在哪里，发生了什么事？OK. Right. Uh, Were at La Traviata restaurant in North Beach.是，对。我们在North Beach的La T

43、raviata餐厅。And my wife is- uh-我的太太她-Is your wife ill?是你太太病了吗？Uh, in a way.嗯，是呀。Sir, I thought this was an emergency.先生，我想这是一位急病患者。It is! Shes having pains a minute apart!是啊。她隔一分钟就会痛呀。You mean from the food?是不是吃东西引起的？From the baby!是胎儿引起的。Shes having a baby?她怀孕了吗？Yeah!是啊！Well, why didnt you tell me?! N

44、ow, whats the restaurants address?那你为什么不早告诉我？餐厅的地址是？Uh, uh, its 888 Grant Avenue. Its a block east of Washington Square.嗯，哦，是Grant大道888号。华盛顿广场东边的一个街区。OK, sir, just sit tight, and well have an ambulance there in about ten minutes.好的，先生。你就在那边等着，救护车10分钟之内到。Thanks a lot.多谢，多谢！本新闻共6页,当前在第2页123456There is

45、 an emergency. Please send a fire engine.这有火灾，请尽快派消防车来。Theres been a car accident, please call the police.这发生了车祸，请快报警。Take it easy, sir. Ill need your name, in full, and whats happened.别着急，给我你的全名和事情的情况。May I speak with Mr. Chen, please?可以请陈先生听电话吗？Sorry, but he is out at the moment.抱歉，他现在出去了？Then, pl

46、ease tell him that Zhao Li called.这样好了，请转告他赵力来过电话。Yes. Im sorry, but how do you spell your last name, sir?好的，不过对不起，先生你的姓怎么拼？Its Zhao, Z-H-A-O.姓赵，Z-H-A-O。Please tell him that Lu Ming tried to contact him.请你转告他陆明正设法跟他联系。Please inform him that Chen Gang was calling.麻烦你通知他陈刚来过电话。Please give him the mess

47、age.请转告他。Whats the spelling of your family name, sir?您的姓怎么拼，先生？May I speak to Miss Tan, please?可以请谭小姐听电话吗？Sorry, but she is with someone right now.抱歉，她正在会客。I see. May I leave her a message then?噢，那我可以留话给她吗？Certainly.当然可以。Please ask her to call me at 6225-9438.麻烦你请她打5225-9438找我。Yes. I will.好的。Id like

48、 to leave a message for him, if you dont mind.你若不介意的话，我想留话给他。Can I leave him a voice in mail?我可以在他的语音信箱里留话吗？Can you relay this to Mr. Li?你能传话给李先生吗？May I speak to Miss Hu, please?可以请胡小姐听电话吗？Sorry, but she is out for lunch right now.抱歉，她现在出去吃午饭了。I see. What time will she come back?哦，那她几点会回来？Shell be b

49、ack around 2:30.大概两点半会回来。Ill have her call you as soon as she comes back.等她一回来， 我就请她马上回电。Thats nice. Ill be waiting for her call. Thank you.太好了，那我就等她的电话。谢谢。Ill give him your message as soon as hes available.他一有空我就转告他您的留言。Shall I tell him you called?我告诉他你来过电话，好吗？Ill be here when he calls back. Much a

50、ppreciated.他打电话时我会在这，太感谢你了！Thats fine. Ill await his return call.很好。我会等他的来电。Barkers Service Station.这里是巴克尔维修站。I need your help badly. My car cant start. Can you send somebody over?我急需你们的帮助。我的车启动不了，能派人来修吗？We can have somebody come by, but it wont be right away.我们可以派人去，但现在不行。What time can you send one

51、 over?那你们什么时候能派人来呢？Oh, lets see. Itll be about 3:30 before we have anybody free.哦，让我想想。大概要到3：30我们才有空。Can it be earlier than that?能早点吗？I doubt it, sir. Well try, but I cant promise anybody before 3:30.我没把握，先生。我们会尽早的，但我不敢许诺3：30以前行。If I had it towed over there, could you work on it right away?如果把车拖到你们那

52、里，能马上修吗？Sure, if you had it towed here to the garage, we could get right on it.当然能。您把车拖过来的话，我们马上就修。Can you send your tow truck over here?你们能派辆拖车来吗？No. Im sorry, but we cant send out our tow truck to get you.不能，真对不起，我们不能派拖车来。Why not?为什么不能？Our tow trucks being repaired.我们的拖车正在修理呢。Thats too bad. Bye.太糟

53、了。再见。Bye.再见。Will you help me?可以帮助我吗？Please help me to get things straight.请帮助我把事情搞好。Will you be so kind as to help me out of the difficulty?帮助我克服困难，好吗？I dont know how to solve the problem. Will you help me out?我不知道该怎么解决这个问题。你能帮我吗？Will you come over to help me with the tough job?您能否来帮助我做这项艰苦的工作？Can you assist me in this matter?这件事您能帮助我吗？Im in great need of your assistance.我特别需要您的帮助。Im calling for your assistance.我打电话是要您帮助我。My name is Wang Feng and Im calling to cancel plane ticket.我叫王峰，我想取消我预定的飞机票。When was your res